What 1,049 owners told NHTSA about the 2015 Ford Fusion

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V875000 (SEAT BELTS) AND 18V167000 (STEERING); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FELIX SABATES FORD LINCOLN AT (704) 552-2760 (7601 S BLVD, CHARLOTTE, NC 28273) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING).

NHTSA ODI 11098869

2015 FORD FUSION 'S' (EPAS) DEFECT. 50,200 MILES ON ODOMETER AT TIME OF OCCURRENCE. VEHICLE WAS STATIONARY. FUSION'S 2.5L ENGINE (COLD) WOULD NOT START AFTER BEING AT REST FOR EIGHT HOURS. DISPLAY DEPICTED "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCE TRAC". VEHICLE WOULD NOT START, EVEN WITH (PROPER) JUMP. ALL INTERIOR AND EXTERIOR LIGHTING WAS VERY BRIGHT. TOWED TO FORD DEALERSHIP. I WAS TOLD BY SERVICE MANAGER THAT BATTERY WAS "GOING BAD" AND TOLD OF $2086.00 FIX TO THE EPAS (ALONE). I WAS NOT PREVIOUSLY HAVING ANY STEERING ISSUES OR CONCERNS. NOTIFIED FORD INC. AND WAS ISSUED A "CAS" CASE NUMBER AND TOLD TO LOOK FOR AN EMAIL FROM THEM IN TWO DAYS WITH THEIR RESOLUTION DECISION, IF ANY. I AM NOT OPTIMISTIC. VEHICLE WAS PROPERLY MAINTAINED AND ALWAYS GARAGED. SEVERAL OF MY SERVICE VISITS WERE AT MULTIPLE FORD DEALERSHIPS, SO MAYBE THAT WILL HELP MY CASE. A TWO THOUSAND DOLLAR REPAIR, ON A "GARAGE KEPT" THREE YEAR OLD CAR, WITH 50K MILES, ALBEIT OUT OF 3/36 WARRANTY, IS SIMPLY NOT ACCEPTABLE. LUCKILY, NO ONE IN MY FAMILY WAS INJURED/KILLED BY THIS DEFECT. SADLY, FORD'S REFUSAL TO ACKNOWLEDGE THIS PROBLEM WILL OBVIOUSLY COST LIVES DOWN THE ROAD, DUE TO EPAS FAILURE, NOT TO MENTION FUTURE SALES.

NHTSA ODI 11097144

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOMMARITO FORD (675 DUNN RD, HAZELWOOD, MO 63042, (314) 895-0600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE AFTER JULY OF 2018 FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11096675

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. MAXWELL FORD (5000 SOUTH FRONTAGE ROAD, AUSTIN, TEXAS 78745, (512) 443-5055) STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11092650

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WOULD VEER TO THE LEFT AND THERE WAS A LOSS OF POWER STEERING ABILITY. THE STEERING ASSIST FAULT, BATTERY, TRACTION CONTROL, AND STABILITRAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO TRI LAKES FORD (180 STATE HWY T, BRANSON, MO) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 96,000. FORD RECALL NUMBER: 15S14, FORD RECALL NUMBER: 18S08. NHSTA RECALL BULLETIN:15V250000. NHSTA RECALL BULLETIN: 18V167000

NHTSA ODI 11080113

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SHEEHY FORD LINCOLN IN RICHMOND, VIRGINIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11079573

NHTSA RECALL 15V250; FORD RECALL 15S14. I BOUGHT THIS CAR APPROXIMATELY 3 YEARS AGO AND THEY HAVE YET TO OFFER A REPAIR FOR THIS RECALL.

NHTSA ODI 11071906

THE STEERING WHEEL HAS COME LOOSE. I HAVE HAD IT TIGHTENED AT LOCAL MECHANIC BUT IT HAS COME LOOSE AGAIN. MECHANIC ADVISED THE STEERING WHEEL BOLT HAD "BACKED" OUT. I AM CONCERNED THE STEERING WHEEL WILL COME LOOSE WHILE DRIVING. DATE OF OCCURRENCE BELOW IS ESTIMATE OF FIRST TIME NOTICED AND THE PROBLEM IS RECURRING.

NHTSA ODI 11071662

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL WAS LOOSE. THE CONTACT WAS UNCERTAIN IF THE SCREW THAT WAS HOLDING THE STEERING WHEEL HAD COME OUT OF PLACE OR FRACTURED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS INSPECTED BY A REPAIR FACILITY FROM THE INDEPENDENT SOURCE WHO SOLD THE VEHICLE. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE MONTHS LATER. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

NHTSA ODI 11064566

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING 10 MPH, THE POWER STEERING SEIZED WITHOUT WARNING AND "STEERING LOSS, STOP SAFELY" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT ENGAGED THE REVERSE GEAR TO CORRECT THE FAILURE AND PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. CELLA FORD IN NEWBERN, NORTH CAROLINA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS UNDER RECALL, BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

NHTSA ODI 11061503

STEERING WHEEL HAS BECOME LOOSE. CAN EASILY MOVE UP AND DOWN AND SIDE TO SIDE.

NHTSA ODI 11058493

THE STEERING WHEEL BECAME LOOSE AND HAS VERY MUCH PLAY ALMOST ABOUT TO FALL OFF. IT WOULDN'T SURPRISE ME IF IT DID.

NHTSA ODI 11057697

TL* THE CONTACT OWNS A 2015 FORD FUSION. AFTER STARTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE STEERING WHEEL ASSEMBLY WAS NOT SECURED PROPERLY. THE STEERING WHEEL FELT VERY LOOSE AND WOULD MOVE FROM SIDE TO SIDE, AND UP AND DOWN. WHILE OPERATING THE VEHICLE, THE STEERING BECAME MORE DIFFICULT TO CONTROL DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 75,000.

NHTSA ODI 11057141

ELECTRIC POWER ASSIST SYSTEM FAILURE. CAR HARD TO TURN.

NHTSA ODI 11056539

THE STEERING WILL IS LOOSE AND THERE IS A SIGNIFICANT JIGGLING UP AND DOWN/ SIDE TO SIDE. THIS IS NOT A TIRE OR BRAKE ISSUES. THE STEERING WHEEL IS LOOSE AND WIGGLES EVEN WHEN THE CAR IS NOT RUNNING AND/OR IN PARK. THE CAR HAS ~38K MILES AND THIS PROBLEM STARTED ABOUT A MONTH AGO.

NHTSA ODI 11052810

STEERING WHEEL HAS BECOME EXTREMELY LOOSE AND VIABLE. IT MOVES BACK AND FORTH AND SIDEWAYS. HAPPENED RATHER SUDDENLY.

NHTSA ODI 11051355

THE STEERING WHEEL HAS COME LOOSE FROM THE STEERING COLUMN.

NHTSA ODI 11048409

STEERING WHEEL CONSTANTLY PULLS TO THE RIGHT AND FEELS LOOSE. AFTER MANY MECHANIC SHOP TRIPS AND NEW TIRES. THE ISSUE HAS NOT BEEN RESOLVED.

NHTSA ODI 11043346

TL* THE CONTACT OWNS A 2015 FORD FUSION. BEFORE STARTING THE VEHICLE, IT WAS DISCOVERED THAT THE STEERING WHEEL WAS EXTREMELY LOOSE AND WOULD PHYSICALLY MOVE APPROXIMATELY 1 TO 2 INCHES IN EITHER DIRECTION. THE VEHICLE WAS IMMEDIATELY TAKEN TO THE DEALER (LAKE FORD IN LEWISTOWN, PA) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL BOLTS WERE FAULTY AND DID NOT HAVE THE PROPER TREAD TO SECURE THE STEERING WHEEL IN POSITION. THE FAILURE WAS REPAIRED BY REPLACING THE BOLTS AND APPLYING A TREAD LOCK ADHESIVE TO THE BOLTS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

NHTSA ODI 11042655

NOTICED THAT THE STEERING WHEEL IS LOOSE.

NHTSA ODI 11042032

MY STEERING WHEEL BECAME LOOSE WHILE DRIVING

NHTSA ODI 11041770

I WAS DRIVING EARLIER THIS YEAR, TRAVELING DOWN THE INTERSTATE AT 70 MPH WHEN MY STEERING WHEEL CAME COMPLETELY LOOSE. I WAS ABLE TO GET PULLED OVER WITH NO DAMAGE, BUT DID HAVE TO GET IT TO A DEALERSHIP TO HAVE THE STEERING WHEEL PUT BACK ON PROPERLY. I WAS CHARGED BY THE DEALERSHIP FOR THE SERVICE.

NHTSA ODI 11041154

STEERING WHEEL CAME LOOSE COMING OUT OF PARKING GARAGE AND ALMOST WRECKED. DEALER STATED THEY TIGHTENED THE BOLT AND HOPEFULLY IT DOESN'T COME LOOSE AGAIN. HAVE HAD THE TRANSMISSION COOLER REPLACED AT 300 MILES WHICH BROKE DOWN ON HIGHWAY. EMERGENCY BRAKE WARNING CAME ON DRIVING DOWN FREEWAY EMERGENCY BRAKE INITIATED CAUSING CAR TO STOP AND ALMOST WRECK. THE DEALER SAID THEY FIXED A SENSOR.

NHTSA ODI 11040990

NOTICED THAT STEERING WHEEL WAS LOOSE WHILE DRIVING VEHICLE HOME FROM WORK FOR LUNCH AT 12:00 ON 10/27/17. ONLY WHEEL IS LOOSE- STEERING COLUMN IS LATCHED AND STATIONARY. WHEEL HAS AT LEAS 1/2" OF GIVE ON ALL SIDES.

NHTSA ODI 11040505

THE STEERING BECAME A LITTLE WOBBLY OVER THE PAST TWO WEEKS AND ON SATURDAY 9/23)17 WHILE DRIVING TO ATHENS WENT TO TURN IN GAS STATION AND THE STEERING WHEEL FELL OFF IN MY LAP. MY INSURANCE AGENT HAPPENED TO BE RIDING IN THE DARK WHEN IT HAPPENED AS WAS MY GRANDSON. I HAVE AT LEAST 6 OTHER WITNESSES.

NHTSA ODI 11025321