What 995 owners told NHTSA about the 2015 Ford Fusion Hev

The contact owns a 2015 Ford Fusion. The contact stated while driving at various speeds, the engine overheating warning light illuminated. The contact stopped the vehicle, and the vehicle was towed to an independent mechanic. The vehicle was diagnosed, and it was determined that an engine sensor had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the failure reoccurred 2 more times. The contact stated that during recent failure, there was a misfire coming from the engine and the engine was idling rough. The vehicle was driven to the same mechanic, who diagnosed the vehicle and determined that there was coolant intrusion into the engine block, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 175,000.

NHTSA ODI 11676906

The contact owns a 2015 Ford Fusion. The contact stated while starting the vehicle, the check engine warning light remained illuminated, and the vehicle failed to immediately start. The vehicle was taken to the local mechanic who diagnosed and determined there was coolant inside the cylinders and informed the contact that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 100,000.

NHTSA ODI 11674584

The contact owns a 2015 Ford Fusion. The contact stated while driving 40 MPH, the temperature gauge indicated that the engine was overheating, and the vehicle started losing motive power. The contact turned off the vehicle for three minutes and then immediately drove the vehicle to the local mechanic. The vehicle was taken to two independent mechanics. The first independent mechanic diagnosed the vehicle and determined that the head gasket had failed and needed to be replaced; however, the mechanic was unable to perform the repair. The vehicle was then towed to the second independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN associated with the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 144,000.

NHTSA ODI 11670322

The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 40 MPH, the message that the engine was overheating was displayed. The contact stated that the temperature gauge indicated that the engine was hot(H). The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that there was coolant into the cylinder. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the Hotline to report the failure. The failure mileage was approximately 113,000.

NHTSA ODI 11659443

The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, there was heavy white smoke coming from the exhaust pipes before the vehicle shut off unintendedly. The contact stated that there was a leak coming from the catalytic converter and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who discovered a blown head gasket due to coolant intrusion into the cylinders. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The contact was provided a case number and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 134,000.

NHTSA ODI 11657223

The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, there was an engine misfire. Additionally, the vehicle stalled and lost motive power. No warning light was illuminated. The contact stated that after several attempts, the vehicle restarted. The vehicle was driven to the residence. The contact stated that an independent mechanic inspected the vehicle and became aware of white smoke coming from the exhaust pipe. The vehicle was diagnosed with coolant intrusion and engine failure. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 149,000.

NHTSA ODI 11649800

The contact owns a 2015 Ford Fusion. The contact stated that coolant would evaporate from the engine without warning. The contact stated that no warning lights or visible signs of a leak were present. The vehicle was taken to an independent mechanic and the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.

NHTSA ODI 11647711

The contact owns a 2015 Ford Fusion. The contact stated that while her husband was driving approximately 30 MPH, the vehicle was emitting white smoke from the exhaust pipe. The contact stated that her husband had not observed any warning lights being illuminated. The contact stated that the vehicle stalled, and her husband had the vehicle towed to the residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to Customer Satisfaction Program: 21N12 - Coolant intrusion into the short block (Engine and Engine Cooling). The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 128,000.

NHTSA ODI 11646328

The contact owns a 2015 Ford Fusion. While the contact's wife was driving at an undisclosed speed, there was an engine misfire with the check engine warning light illuminated. The vehicle was towed to an independent mechanic and was diagnosed with coolant intrusion, which caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 99,500.

NHTSA ODI 11641770

The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, the engine overheated. There were no warning lights illuminated. The contact pulled over to the side of the road and noticed there was white smoke coming from under the hood. The vehicle was towed to the residence and then was towed to an independent mechanic to be diagnosed. The contact was informed that coolant intrusion into the engine had damaged the engine and that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was informed of the failure and confirmed that the VIN was not under recall for the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The vehicle was towed to the residence and had not been driven since. The failure mileage was approximately 70,000.

NHTSA ODI 11639309

The contact owns a 2015 Ford F-150. The contact stated that the engine was louder than usual, and the vehicle was running rough while driving at various speeds and idle. There were no warning lights illuminated. The vehicle was taken to the dealer and was diagnosed with low compression in cylinders #2 and #3 with a PSI of 801 in cylinders 1 and 4 with a PSI of 100. The dealer informed the contact that the deal PSI level was 145. The failure related to Technical Service Bulletin: 19/2375 - NHTSA ID Number: 10169884 (Engine and Engine Cooling) then referred the contact to the manufacturer to confirm inclusion. The dealer stated that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 130,000.

NHTSA ODI 11631596

The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local Auto Zone where it was scanned and the code for the failure of the catalytic convertor was retrieved. Additionally, the contact stated that the catalytic convertor had previously been replaced 3 years earlier. The contact stated that the catalytic convertor was rattling whenever the vehicle was started. The vehicle was taken to the same local dealer however, the vehicle was not diagnosed or repaired because the warranty had expired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 119,000.

NHTSA ODI 11629960

The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, the engine over heated with the engine temperature warning light illuminated. The vehicle was driven to the shoulder of the roadway. The contact stated that the vehicle lost motive power with the engine overheating warning light illuminated. The contact stated that the vehicle shut off and failed to restart. The vehicle was towed to the residence and then was towed to an independent mechanic to be diagnosed. The contact was informed that coolant intrusion into the engine had damaged the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 180,000.

NHTSA ODI 11622021

The contact owns a 2015 Ford Fusion. The contact stated while the vehicle was parked, there was white smoke intermittently coming from the exhaust pipe. No warning light was illuminated. The failure occurred on several occasions. The vehicle was taken to an independent mechanic where it was diagnosed that there was coolant intrusion into the cylinder and that the engine needed to be replaced. The mechanic made the contact aware of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was repaired; however, the failure reoccurred. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 130,000.

NHTSA ODI 11621079

The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated with the temperature gauge indicated that the engine was hot(H). The contact later checked the coolant level and discovered that the coolant level was low; the coolant was topped off and the check engine warning light disappeared. The contact stated that while his wife was driving at an undisclosed speed, the check engine warning light illuminated. The contact's wife took the vehicle to an independent mechanic where it was determined that there was a misfire in cylinder #2. The dealer and the manufacturer were notified of the failure and informed the contact that there were no recalls on the VIN for the engine. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 167,000.

NHTSA ODI 11616931

The contact owns a 2015 Ford Fusion. The contact stated that upon starting the vehicle, the RPM's immediately surged to 3,000 RPM. The check engine warning light was illuminated. The vehicle was taken to the dealer, who observed a crack in the engine block, allowing coolant to leak into the head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 22-2322. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.

NHTSA ODI 11614264

The contact owns a 2015 Ford Fusion. The contact stated while driving at various speeds, the vehicle shuddered and there was white smoke coming from the exhaust pipes. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that there was a coolant leak into the engine and that the engine needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to a local independent mechanic where it was diagnosed that the ignition coils and spark plugs needed to be replaced. The vehicle was repaired but the failure reoccurred. The vehicle was taken back to the local dealer where it was diagnosed and determined that the engine needed to be replaced again. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.

NHTSA ODI 11606990

The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, the engine was overheating. The vehicle was taken to a local dealer where it was diagnosed that the water jacket in the cylinder was cracked. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,278.

NHTSA ODI 11605746

The contact owns a 2015 Ford Fusion. The contact stated while starting the vehicle, there was an abnormal ticking sound coming from the vehicle. The contact stated that the engine coolant over temperature warning light was illuminated. The contact also stated that the warning light illuminate after several attempts to add coolant to the vehicle. The contact was unaware of coolant leaking from the vehicle. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHSTA Hotline for assistance. The failure mileage was approximately 120,000.

NHTSA ODI 11597953

The contact owns a 2015 Ford Fusion. The contact stated while driving 20 MPH, the contact's wife became aware that the engine was overheating, with the check engine warning light illuminated. That contact also stated that after inspecting the vehicle, he became aware that the coolant reservoir was empty. The vehicle was towed to the dealer to be diagnosed. The contact was informed that coolant was leaking into the cylinders and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHSTA Hotline to report the failure. The failure mileage was approximately 159,900.

NHTSA ODI 11596579

The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the temperature gauge started to indicate that the engine was overheating. The contact stated that the vehicle lost motive power, and the contact observed smoke coming from the engine compartment. The blank warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 156,000. The VIN was not available.

NHTSA ODI 11589909

The contact owns a 2015 Ford Fusion. The contact stated while driving 20 MPH, the vehicle began to hesitate upon depression of the accelerator pedal with the check engine warning light illuminated. The contact initially drove the vehicle home and was later able to drive the vehicle to a local dealer. The contact was informed by the dealer that there was a crack in the engine cylinder short block and that the engine needed to be replaced. The manufacturer was notified of the failure. The vehicle had been repaired. The failure mileage was approximately 35,000.

NHTSA ODI 11584461

The contact owns a 2015 Ford Fusion. The contact stated that when the vehicle was started, the vehicle was idling roughly and emitting white smoke from the exhaust pipe. The contact stated that the check engine warning light was illuminated. The contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that there was coolant intrusion into one of the cylinders. The cylinder was replaced, and the vehicle was repaired. The contact researched online and related the failure to the manufacturer Technical Service Bulletin: 19-2139 Coolant Intrusion into the Cylinder (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 111,000.

NHTSA ODI 11574393

We notice antifreeze was disappearing at a very fast rate without a sign of a leak found out it was leaking in the engine

NHTSA ODI 11570483

The contact's husband owns a 2015 Ford Fusion. The contact stated while driving 35 MPH, the check engine warning light illuminated. The contact was able to continue driving. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 71,500.

NHTSA ODI 11569002