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What 995 owners told NHTSA about the 2015 Ford Fusion Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (995)Crash / fire / injury (45)Engine (264)Steering (171)Transmission & drivetrain (148)Brakes (132)Electrical system (111)Fuel system (66)Engine & cooling (52)Airbags (38)Body & structure (31)Seat belts (25)

13 of 995 complaints match · Brakes · crash/fire/injury only · clear filters

May 6, 2024BrakesCrash

The contact owns a 2015 Ford Fusion Energi. The contact stated that while driving at 55 MPH, the driver slammed on the brake pedal, the vehicle veered towards the left, and crashed into the guardrail. The vehicle was uncontrollable. There were no warning lights illuminated. There were no reported injuries, fire, police report or air bag deployment. The contact was able to continue to driving. The contact called the local dealer, but the vehicle was not diagnosed or repaired. .The manufacturer was not contacted. The failure mileage was approximately 167,000.

NHTSA ODI 11587229

Jun 9, 2023BrakesCrash1 injury

The contact owned a 2015 Ford Fusion Hybrid. The contact stated that while driving 22-25 mph in heavy traffic, the brake pedal was depressed but failed to respond. The driver continuously depressed the brake pedal but the vehicle accelerated and crashed into the rear of unknown Honda. The vehicle continued to travel and seemed to idle. There were no warning lights illuminated. There was a police report filed. The air bag deployed. There was no report of a fire. The driver sustained a quarter size burn on her right arm but medical attention was not provided. The vehicle was towed to a tow lot. The contact was unsure if the local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred her to the NHTSA hotline. The contact stated that she failed to received a recall letter and the failure was related to NHTSA Campaign Number : 22V011000 (SERVICE BRAKES, HYDRAULIC). The vehicle was deemed a total loss by the insurance company. The failure mileage was approximately 140,000.

NHTSA ODI 11526179

May 18, 2023BrakesCrash

The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard while depressed. The vehicle crashed into a bollard post. No warning lights were illuminated. The contact had not sustained any injuries. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was made aware of the failure; however, the part was not yet available for repair. The failure mileage was approximately 175,000.

NHTSA ODI 11522701

May 10, 2023BrakesFire

The contact owns a 2015 Ford Fusion. The contact received recall notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the contact stated that while driving at an undisclosed, she noticed through the driver’s side rearview mirror a dark cloud of smoke at the rear of the vehicle when she then veered the vehicle off the road as the vehicle started to inflame. The contact’s husband sustained an injury to his right hand that required medical attention. A police report was filed. The fire department was notified, and the fire was extinguished. The vehicle was towed to a tow lot. The origin of the fire had yet to be determined. Additionally, the contact stated that prior to the failure, the check engine warning light had been illuminated. The vehicle was taken to an independent mechanic where an undisclosed code was detected, and the service brakes were replaced. The contact was then advised by the mechanic to drive the vehicle 800 miles for the undisclosed code to clear. The vehicle was presumed to be repaired. The dealer nor the manufacturer had not yet been notified of the failure. The failure mileage was approximately 175,000.

NHTSA ODI 11521319

Apr 21, 2023BrakesCrash1 injury

The contact owns a 2015 Ford Fusion. The contact stated that while driving into a parking space at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle failed to stop and knocked over a handicapped post. The vehicle then drove over a lawn before coming to a full stop. No warning light was illuminated. The air bags did not deploy. The contact suffered a sore neck, but medical attention was not received. No police report was filed. The vehicle was towed to an independent mechanic, who determined that the front bumper and fender needed to be replaced. The vehicle was not repaired and remained with the independent mechanic. The contact later received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.

NHTSA ODI 11518295

Apr 20, 2023BrakesFire

The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, she stopped at a service station to refill when she was notified by another individual to exit the vehicle. The traction control warning light illuminated. The contact stated that the individual noticed flames at the hood of the vehicle. The contact stated that the individual was a firefighter that inspected the vehicle and lifted the hood and extinguished the fire. No injuries were sustained. No medical attention was required. A fire report was filed. The contact notified AAA where it was towed to Christian Brothers Automotive where it was diagnosed that the brake line failed and needed to be replaced. The vehicle was repaired however, a year later the failure recurred. The contact stated that the brake warning light was illuminated. The contact stated that while driving at an undisclosed speed, she depressed the brake pedal to stop the vehicle when she heard a pop sound, but the vehicle failed to respond. The contact stated that she had to apply pressure to the brake pedal to slow the vehicle. The traction control warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the brake line failed and needed to be replaced. The vehicle was repaired. The contact stated that she then received notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 97,000.

NHTSA ODI 11518019

Apr 20, 2023BrakesTransmission & drivetrainCrash

The contact owns a 2015 Ford Fusion. The contact stated that while driving at approximately 17 MPH, the brakes were depressed and failed to respond, causing him to rear-end the vehicle in front of him. No warning lights were illuminated. The air bags had not deployed. A police report was filed. The vehicle was towed to an independent mechanic, where body repairs were completed and it was diagnosed that the driveline needed to be replaced. The vehicle was repaired. The contact had received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and related the failure to the recall; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 97,000.

NHTSA ODI 11518070

Sep 2, 2022BrakesCrash

The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 25 MPH he attempted to depress the brake pedal and it failed to respond. There were unknown warning lights illuminated. The vehicle went forward and hit the vehicle in front. There were no air bags deployed. The front passenger side headlight and bumper were destroyed. The police arrived on the scene and filed a report. There were no injuries or medical treatment needed. The contact drove the vehicle to a local repair facility and was currently not repaired. There was no diagnosis of the failure. The manufacturer was not notified of the failure. The contact related the failure to a manufacturer's recall (22R01) of brake failure from Ford Manufacturer. The approximate mileage of the failure was 64,000.

NHTSA ODI 11482642

Mar 11, 2022BrakesCrash

The contact owns a 2015 Ford Fusion. The contact stated while driving approximately at 70 MPH and turning slightly into the right lane, the steering began to shudder. The contact was unaware of any warning lights being illuminated. Additionally, when the contact applied the brake pedal, it traveled to the floorboard. The contact lost control and went off the highway, crashing into a ditch. The contact had the vehicle towed to a collision repair shop. The vehicle was not taken to a dealer and was not diagnosed. The vehicle was repaired for collision damage only. A recall notice for NHTSA Campaign Number 22V011000 (Service Brakes, Hydraulic) was received however the contact was uncertain if his failure was related to the recall. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

NHTSA ODI 11456309

Jan 17, 2020BrakesCrash

TRAVELING IN TRAFFIC AROUND 25 MPH WITH TRAFFIC SLOWING TO A STOP THE BRAKE PEDAL WENT SOFT AND WAS PRESSED TO THE FLOOR WITH ALMOST NO BRAKING AT ALL. THIS RESULTED IN A REAR END COLLISION.

NHTSA ODI 11300070

Jul 24, 2019BrakesCrash

BACK ON 2/24/2019 I WAS BEHIND A VEHICLE THAT HAD TO SLAM IN THEIR BRAKES. I IMMEDIATELY SLAMMED ON MY BRAKES AND THE PEADLE WENT TO THE FLOOR. I TOOK MY CAR TO PLANET FORD AND WAS TOLD THAT MY RIGHT FRONT BRAKE HOSE HAD A WEAK SPOT IN THE LINE AND BUSTED. THE ONLY EXPLANATION WAS DUE TO AGE? AT THE TIME THE CAR WAS 4 YEARS OLD AND ONLY 61,000 MILES! THE CAUSED ME TO HAVE A WRECK AND COSTING I'VE $3,500? THIS HAPPENED IN SPRING, TX.

NHTSA ODI 11234622

Jun 23, 2016BrakesCrash2 injuries

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING DOWN AN INCLINE AT 55 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND WITHOUT WARNING. PRIOR TO THE FAILURE, AN UNKNOWN SOUND EMITTED FROM THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT'S VEHICLE WAS STOPPED AFTER IT CRASHED INTO A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISES TO THE HEAD AND WHIPLASH. THE DRIVER SUSTAINED BRUISES TO THE LEFT SHOULDER. BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BOOSTER BRAKE SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,765.

NHTSA ODI 10876199

Jan 4, 2016AirbagsBrakesCrash1 injury

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE MAKING A TURN, THE BRAKES PULSATED WHEN THE VEHICLE WAS STOPPED. IN ADDITION, THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE BRAKES VIOLENTLY PULSATED AND RESULTED IN AN UNINTENDED ACCELERATION. AS A RESULT, THE CONTACT CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RETRACT. A POLICE REPORT WAS FILED. THERE WAS ONE UNKNOWN INJURY REPORTED THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

NHTSA ODI 10817547

Working with the data? Download all 995 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 Ford Fusion Hev verdict →