What 1,017 owners told NHTSA about the 2015 Ford Focus

CLUTCH WENT OUT AND WRECKED

NHTSA ODI 11322533

TL* THE CONTACT OWNED A 2015 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN SMOKING WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND THE SMOKE AND FLAMES BECAME MORE RAMPANT. THE CONTACT CALLED THE FIRE DEPARTMENT AND HAD THE FIRE EXTINGUISHED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD AND THE WHEREABOUTS OF THE VEHICLE WERE UNKNOWN. THE INSURANCE COMPANY CONDUCTED AN INVESTIGATION OF THE INCIDENT AND RETRIEVED THE SERVICE RECORDS OF THE VEHICLE FROM CHAPMAN'S NORTHEAST FORD (9371 ROOSEVELT BLVD, PHILADELPHIA, PA 19114, 866-577-2408). THE CONTACT WAS INFORMED BY THE INSURANCE CLAIM ADJUSTER THAT THE FIRE WAS CAUSED BY AN ENGINE BLOCK. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HER THAT THE VEHICLE HAD BEEN SALVAGED AND WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

NHTSA ODI 11266166

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND LOST POWER. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED AND SMOKE FUMES WERE NOTICED. THE PASSENGER RECEIVED A NECK INJURY FROM THE SEAT BELT AND THE CHILD BIT THEIR TONGUE UPON IMPACT. THE CONTACT WAS ALSO INJURED AND TRANSPORTED TO THE HOSPITAL BY AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/30/16*LJ *JS

NHTSA ODI 10882184

AFTER STOPPING TO GET GAS ON I-80 AT A SERVICE AREA IN INDIANA WITH THE CAR IN PARK AND NOT RUNNING THE ENGINE CAUGHT ON FIRE. THE CAR IS A NEW VEHICLE, STILL UNDER WARRANTY WITH ABOUT 5,000 MILES ON IT. FORD DETERMINED THAT THE FIRE WOULD NOT BE COVERED BY WARRANTY. THEY OFFERED NO PROOF, AND STATED THAT WE COULD NOT APPEAL THE CASE.

NHTSA ODI 10824419