What 1,017 owners told NHTSA about the 2015 Ford Focus

AUDIBLE CLICKING NOISE WHEN TURNING CORNERS. SHUDDERING, SPUTTERING WHEN TAKING OFF FROM RED LIGHT. DECELERATION WHILE DRIVING IN TOWN, WHILE DRIVING GEARS CHANGING WITHOUT MY KNOWLEDGE, THRUSTING INTO GEAR WHILE MOVING. CLUTCH REPLACED 2017. ALL OF THIS STARTED HAPPENING ABOUT 4 MONTHS AFTER I BOUGHT CAR FROM YOU MENTIONED DEALER, NEW. SO, SINCE 2015, ONGOING ISSUES STATED ABOVE. FORD TELLS ME IT'S ALL MY IMAGINATION.

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THE FORD FOCUS RECALL FOR THE FUEL TANK DEFORMATION IS NOT ACCURATE. THE RECALL LETTER WE RECEIVED SAID TO MAINTAIN AT LEAST 1/2 TANK OF FUEL, BUT MY CAR HAS SHUT DOWN MULTIPLE TIMES WHILE DRIVING ON THE HIGHWAY AND AT TURNAROUNDS DESPITE HAVING A FULL TANK. THE SOLUTION TO THIS WAS PREVIOUSLY ANNOUNCED FOR DECEMBER 2018 AND HAS BEEN POSTPONED UNTIL THE FIRST QUARTER OF 2019. FORD NEEDS TO BE FURTHER PRESSURED TO FIND A SOLUTION NOW AS THIS POSES A MAJOR CRASH RISK. IN ADDITION TO THIS, I'VE BEGUN NOTICING ISSUES WITH THE STEERING WHEEL MAKING A NOISE. UPON TAKING IT TO A MECHANIC, I WAS TOLD THAT THE STEERING RACK AND PINION HAD TO BE REPLACED AND THAT SEVERAL OTHER OWNERS OF THE SAME MODEL HAD COMPLAINED ABOUT THEIR STEERING BECOMING UNUSABLE. FORD SHOULD ISSUE A RECALL FOR THIS AS WELL.

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I HAVE ALREADY FIXED A RECALL THAT I JUST RECEIVED NOTIFICATION OF VIA POSTAL MAIL. I WILL UPLOAD A PIC OF THE RECALL LETTER AND A PIC OF THE RECEIPT THAT THIS SERVICE WAS ALREADY COMPLETED PRIOR TO THE NOTIFICATION. I HAD TO GET IT REPAIRED DUE TO THE FACT THE CAR WAS NOT ACCELERATING PROPERLY PRIOR TO THE REPAIR. I WOULD LIKE TO GET REIMBURSED FOR THE COST OF THE REPAIR DUE TO IT IS A RECALLED PART. THANK YOU. PLEASE CONTACT ME ASAP AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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THERE WAS A RECALL FOR THE FUEL PURGE VALVE GETTING STUCK AND NOT ALLOWING MY CAR TO STAY ON AFTER TURNING MY CAR ON IT WILL RUN FOR 5 TO 10 SECONDS BEFORE IT STALLS DUE TO LOSS OF FUEL. I TOOK MY CAR TO FORD DEALERSHIP AND THEY SAID THEY DID NOT HAVE THE PART TO REPLACE IT, BUT THEY TOOK MY CAR IN, ONCE I GOT MY CAR THE VERY SAME DAY BACK. IT DID IT AGAIN THE NEXT MORNING. I HAVE TRIED FUEL CLEANERS TO RESOLVE THE PROBLEM BUT IT STILL PERSISTS, IT STALLED ON ME WHILE DRIVING ON THIS PAST MONDAY, AND NOW WHEN I TRY TO SEARCH FOR THE RECALL FOR INFORMATION IT LOOKS LIKE IT WAS TAKEN OFF FROM THEIR WEBSITE. THE ISSUE IS NOT FIXED AND THEY DO NOT HAVE THE PART? AS A CONSUMER WHAT CAN WE DO TO FIX A DEFECT FROM MANUFACTURING. MY CAR IS A 2015 FORD FOCUS WITH 75K MILES AND THERE WAS ISSUES WITH THIS CAR FROM THE START, INCLUDING THE KNOWN ISSUE ABOUT THE DUAL CLUTCH TRANSMISSION WHERE IT STUTTERS AND SHAKES WHILE TRYING TO CHANGE GEARS AND TAKE OFF FROM FULL STOP. THIS CAR SHOULD BE CONSIDER A LEMON CAR AND NO ONE SHOULD BUY IT. THIS IS FRAUD BY FORD AND THEY KNOW IT.

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I HAVE THIS ERROR CODE FROM A OBD-2 CODE READER FROM AUTOZONE. DEALERSHIP DIDN'T GIVE ME ANY FEESBACK ON THE CHECK ENGINE ISSUE WHEN I HAD IT IN FOR A FUEL TANK ISSUE. ERROR CODE IS 'U0109 LOST COMMUNICATION WITH FUEL PUMP CONTROL MODULE (FPCM)' THE CAR SAT IN THE DRIVEWAY ALL SUMMER LONG WITH A FULL FUEL TANK OF GASOLINE. THE CHECK ENGINE LIGHT FOR THAT ISSUE CAME ON SHORTLY AFTER I STARTED DRIVING THE FORD FOCUS AGAIN. READ MORE AT: HTTPS://WWW.OBD-CODES.COM/U0109 COPYRIGHT OBD-CODES.COM

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND REMAINED LIT. ALSO, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 58,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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ON THURSDAY EVENING, 11/22/2018, I WAS COMING TO A STOP AT A LIGHT ON A CITY STREET (SPEED LIMIT 35) WHEN MY CAR STALLED WITHOUT WARNING. MOVING AT MOST 25 MPH WHEN IT OCCURRED, THE OIL AND BATTERY LIGHTS CAME ON AS I SLOWED. I TRIED ACCELERATING SLIGHTLY TO DIAGNOSE THE ISSUE, AND NOTHING HAPPENED. I ATTEMPTED TO PULL INTO THE LEFT TURN LANE (MOSTLY OUT OF TRAFFIC) BUT FOUND MY POWER STEERING WAS COMPROMISED. I TURNED ON MY HAZARDS, PARKED, AND TURNED OFF THE CAR, WAITED 5 SECONDS, AND RESTARTED THE CAR WITH NO TROUBLE. I WAS SHAKEN, BUT THANKFULLY NO DAMAGE TO THE CAR OR INJURIES TO MYSELF OR OTHERS. 2 WEEKS PRIOR TO THE STALL, I HAD MY TRANSMISSION SERVICED, AND I WAS MADE AWARE OF FORD MANUFACTURER RECALL NUMBER 18S32 AND THAT MY CAR WAS ONE OF THE AFFECTED. WHEN MY CHECK ENGINE LIGHT CAME ON A WEEK AFTER SERVICE, ERROR CODE P2195 (BANK 1/SENSOR 1 LEAN) CAME UP, AND THEN WENT AWAY. I WAS TOLD IT WAS STILL SAFE TO DRIVE AND CONTINUED TO DO SO. I WAS ON MY WAY TO MY PARENTS' HOUSE FOR THANKSGIVING WITH THE INTENT TO STAY OVERNIGHT AND HAVE MY DAD WORK ON THE CAR IN THE MORNING WHEN THE CAR STALLED WITH A 3/4 FULL TANK OF GAS, DESPITE FORD'S ADVICE THAT THE CAR SHOULD BE SAFE TO OPERATE WITH MORE THAN A HALF TANK. MY AIR FILTER WAS REPLACED, AND 5 DAYS LATER THE ENGINE LIGHT COMES ON AGAIN, SAME CODE. I SCHEDULED SERVICE WITH FORD, AND THEY VERIFIED THAT THE ENGINE CODE AND THE STALL ARE RELATED TO THE RECALL.

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE FUEL GAUGE FLUCTUATED AND THE READINGS WERE INCONCLUSIVE. THE CONTACT STATED THAT THE BATTERY, CHECK ENGINE, AND OIL WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS SINCE MAY OF 2017. IN ADDITION, THE VEHICLE EXPERIENCED A SUDDEN LOSS OF ACCELERATION. FURTHERMORE, UPON FILLING THE FUEL TANK, THE ENGINE BEGAN TO SHAKE/TREMBLE AND THE VEHICLE STALLED WHILE STATIONARY. THE CONTACT RESTARTED THE VEHICLE SEVERAL TIMES AND APPLIED PRESSURE TO THE ACCELERATOR PEDAL IN AN ATTEMPT TO CORRECT THE FAILURE. AN INDEPENDENT MECHANIC REMOVED THE FUEL TANK TO ASSESS THE VEHICLE, BUT WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. WALDORF FORD (2440 CRAIN HIGHWAY, WALDORF, MARYLAND 20601, (301) 843-2400) WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

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THE CAR IS OWN 3 YEARS OLD AND I HAVE ALREADY REPLACED THE FUEL EMISSION VALVES, THE COOLING SYSTEM, AND NOW THE UNAFFORDABLE TRANSMISSION CONTROL, CATYLATTIC CONVERTER, AND TRANSMISSION CLUTCH HAVE GONE OUT TO WHERE MY CAR WONT CHANGE SPEEDS WHILE ON THE HIGHWAY, NOR REVERSE.

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MY CAR DOES NOT ACCELERATE ON THE ROAD WHEN MY FOOT IS PRESSING DOWN ON GAS PEDAL BUT RPM INCREASES RESULTING IN STALLING IN MOTION LIKE CONDITIONS. IT IS VERY SCARY AND FRUSTRATING FOR ME AND MY OCCUPANTS THAT RIDE WITH ME TO WORK.

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GAS GADGET (AND MILES) WILL READ 1/2 TANK (200 OR SO MILE) AND WITH NO WARNINGS STALL (TURN OFF) EVEN ONCE PUTTING GAS IN VEHICLE HARD TO GET IT STARTED!ALSO AIR BAG LIGHT IS ON (MOST THE TIME) ENGINE LIGHT IS ON. THE REAR PASSENGER DOOR HAS TO BE "SLAMMED" OR CLOSED HARD IN ORDER TO LATCH. I BOUGHT THIS CAR AS FIRST OWNER IN 2015! VERY DISAPPOINTED! I HAVE HAD THIS VEHICLE TURN OFF ON ME AT LEAST 5 TIMES EVEN WITH MY DISABLE SON WITH ME, I COULD HAVE BEEN HIT AND WE COULD'VE BEEN HURT OR WORSE!

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I THINK I HAVE A FAULTY FUEL MODULATOR RELATED TO THE RECALL OF THE BOSCH FUEL PUMP SYSTEMS THAT'S AFFECTED THE 2014 FORD FOCUS AND THE 2015 VW'S. MY CAR WON'T START TURN OVER IMMEDIATELY AFTER FULL REFILL OF GAS TANK. I'VE NOTICED THAT GAS ACTUALLY SPILLS OUT UNDER THE CAR AFTER FILLING UP ALL THE WAY. OCASSIONALLY MY CAR ENGINE WILL STOP ENTIRELY IN THE MIDDLE OF THE ROAD! IT'S HAPPENED TWICE NOW WHEN SHIFTING INTO 1ST AFTER BEING STOPPED AT A LIGHT. I TOOK IT TO THE DEALERSHIP AND THEY CONFIRMED IT'S THE FUEL MODULATOR AND THAT IT NEEDS TO BE REPLACED. THIS HAS GOT TO BE THE SAME ISSUE AS THE OTHER RECALLED UNITS. THANK YOU!

NHTSA ODI 11101069

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND RESTARTED THE VEHICLE. THE VEHICLE WAS DRIVEN FOR APPROXIMATELY A MILE AND A HALF BEFORE IT STALLED AGAIN. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE STALLED AT LEAST FIFTEEN TIMES DURING THE PAST MONTH. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC TWICE FOR THE STALLING FAILURE AND THE FUEL CONTROL MODULE WAS REPLACED. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 43,643.

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WHILE ATTEMPTING TO REFUEL THE VEHICLE AT A SERVICE STATION, I NOTICED GAS LEAKING ONTO THE PAVEMENT COMING FROM UNDERNIEGH THE RIGHT REAR WHEEL WELL. AS I FURTHER INVESTIGATED THE PROBLEM I COULD SEE GAS DRAINING DOWN FROM THE FUEL PIPE THAT LEADS INTO THE GAS TANK. I DIDN'T WANT TO TRY AND START THE VEHICLE IN FEAR THAT THE GAS MIGHT REACH THE HOT EXHAUST SYSTEM AND CATCH ON FIRE. I HAD IT TOWED TO THE NEAREST FORD DEALERSHIP WHO CONFIRMED THAT THE GAS FUELER PIPE HAD INDEED BROKE AND REPAIRED IT UNDER WARRANTY.

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ISSUES WITH THE TRANSMISSION SLIPPING, ENGINE HESITATING AND NOT ACCELERATING IMMEDIATELY. HAS BEEN TO THE DEALER TWICE AND BOTH TIME SAID NOTHING IS WRONG. SAME ISSUES THAT IS PART OF THE CLASS ACTION LAWSUIT. OCCURS WHEN ACCELERATING FROM A STOP, EVERY TIME.

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THE BRAKE PEDAL DEPRESSED ALL THE WAY TO THE FLOOR BUT DECELERATION WAS SIGNIFICANTLY DELAYED. THE STEERING SHUDDERED AND THE CAR JERKED FROM SIDE TO SIDE. FRONT END SHUDDERED REPEATEDLY.

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MY CAR STALLS SHAKES AND STUDDERS WHEN I ACCELERATE, EVEN AFTER I TURN THE TRACTION CONTROL OFF IT CONTINUES ,I'VE NEARLY BEEN REAR ENDED PLENTY OF TIMES. I DON'T FEEL SAFE AND EITHER DOES MY PASSENGERS AS AND I'M SURE THIS JERKING AS AND TIRE SPINNING WILL CAUSE OTHER PROBLEMS.

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SERVICE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE, FUEL PUMP, AND FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,650. UPDATED 06/21/17*LJ *CN

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I RENTED A VEHICLE FROM ENTERPRISE RENT-A-CAR. I DID NOT RECEIVE THE VEHICLE I RESERVED AND PAID FOR. THREE OUT OF THE FOUR VEHICLES SET ASIDE FOR UBER DRIVERS WERE BADLY STAINED ON THE INSIDE AND NOT WASHED ON THE OUTSIDE. THE ONLY VEHICLE OPTION LEFT FOR ME TO DRIVE FOR UBER WAS A 2015 FORD FOCUS, WHICH WAS STAINED ON THE INSIDE AND NOT WASHED ON THE OUTSIDE. I TRIED TO ASK FOR A REFUND AND WAS TOLD I HAD ALREADY PAID FOR THE RENTAL AND WAS LOCKED INTO THE AGREEMENT AS AN UBER DRIVER. I ASKED FOR A BETTER VEHICLE AND WAS TOLD THEY DID NOT HAVE ANY AT THE TIME FOR ME TO TRADE THE LAST VEHICLE OUT FOR. BASICALLY, I WAS STUCK WITH THE VEHICLE. THE CAR BEGINS TO JERK AS I ACCELERATE OR DRIVE. I INFORMED THE RENTAL CAR BRANCH, RENTAL CAR CUSTOMER SERVICE, AND THE RENTAL CAR CORPORATE OFFICE. NONE OF THESE DEPARTMENTS/DIVISIONS OF ENTERPRISE RENT-A-CAR SEEM TO BE CONCERNED REGARDING THE CONDITION OF THE CAR NOR HOW IT FUNCTIONS. MY UBER PASSENGERS (ESP. MALE PASSENGERS) HAVE BROUGHT IT TO MY ATTENTION THAT IT FEELS LIKE THE TRANSMISSION IS SLIPPING AND THAT I NEED TO GET IT FIXED. I HAVE ESCALATED THE MATTER TO UBER SO THEY ARE AWARE THAT ENTERPRISE IS NOT MAINTAINING THE CARS DESIGNATED FOR UBER DRIVERS NOR MEETING THEIR STANDARDS. I HAVE CONTACTED ENTERPRISE ON NUMEROUS OCCASIONS TO BE PUT IN ANOTHER CAR OR GET MY MONEY BACK AND THEY WILL NOT TAKE OWNERSHIP FOR THEIR WRONGDOING NOR RECTIFY THE SITUATION. THE CONDITION OF THE CAR AND HOW IT RUNS HAS AFFECTED MY UBER DRIVER RATINGS, INTERFERED WITH ME GETTING RIDE REQUEST, AND PROHIBITED ME FROM MEETING MY UBER DRIVER RIDE QUOTA FOR THE WEEK. I TOOK THE CAR TO AN UBER VEHICLE INSPECTION LOCATION WHERE THE CAR FAILED INSPECTION. UBER WAS NOT HAPPY WITH ENTERPRISE PROVIDING ME WITH AN UNSAFE VEHICLE.

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ON 2 OCCASSIONS WITH THE DASH INDICATOR INDICATING AVAILABLE BATTERY POWER, THE VEHICLE HAS SHUT DOWN SUDDENLY.

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