Jul 22, 2019Transmission & drivetrain
WE STARTED HAVING ISSUES WITH THE CAR BUCKING UPON ACCELERATION, NOT SHIFTING CORRECTLY, WHEN YOU SLOW DOWN AND THEN START AGAIN IT HESITATES. WE ALMOST GOT STRANDED IN BUMPER TO BUMPER TRAFFIC BECAUSE THE CAR WAS ACTING LIKE IT WANTED TO STALL OUT. MY HUSBAND WAS ALSO DRIVING IT SLOW ONE DAY ON A REALLY BUMPY BACK ROAD AND LOST USE OF THE CAR. HE WAS NOT ABLE TO USE DRIVE OR REVERSE. HE HAD TO TURN THE CAR OFF AND THEN ON JUST TO BE ABLE TO GET HOME. ALTHOUGH OUR CAR IS OUT OF IT'S NORMAL WARRANTY, OUR MECHANIC TOLD US THAT FORD EXTENDED THE WARRANTY BECAUSE OF ALL THE ISSUES WITH THIS CAR, BUT UNFORTUNATELY WHEN I TOOK IT TO THE DEALER THEY SAID IT WAS OUR CLUTCH AND RIGHT NOW FORD IS NOT COVERING THE CLUTCHES EVEN THOUGH IT IS THEIR FAULTY TRANSMISSIONS THAT ARE CAUSING THE CLUTCHES TO GO. I CALLED FORD CUSTOMER SUPPORT AND THEY SEEMED VERY DISINTERESTED IN THE PROBLEM. WHEN I ASKED THE SERVICE MAN WHY WE WEREN'T TOLD ABOUT THESE ISSUES UPON OUR PURCHASE HE SAID, WELL THEN THEY WOULDN'T MAKE MONEY. I AM VERY UPSET THAT FORD IS ALLOWED TO GET AWAY WITH THIS. I HAVE CHECKED TONS OF WEBSITES AND IT'S THE SAME PROBLEM TIME AFTER TIME.
NHTSA ODI 11234019
Jul 22, 2019Transmission & drivetrain
I PAID $2,373.20 FOR REPAIRS TO THE CLUTCHES/TRANSMISSION FOR OUR DAUGHTER'S 2015 FORD FOCUS. ACCORDING TO THE DETROIT FREE PRESS, FORD HAS INSTRUCTED ITS DEALERS TO PAY FOR THESE EXACT REPAIRS, AFTER WE HAD ALREADY PAID FOR OUR REPAIRS. SO, I AM ASKING FOR A REIMBURSEMENT FOR THE AMOUNT WE PAID TO REPAIR THE 2015 FORD FOCUS. HTTPS://WWW.FREEP.COM/STORY/MONEY/CARS/FORD/2019/07/18/FORD-FOCUS-DPS-6-TRANSMISSION-FIESTA/1766990001/
NHTSA ODI 11233899
Jul 21, 2019Transmission & drivetrain
AFTER DRIVING LIKE FOR 30 MINUTES IF I MAKE COMPLETE STOP AND WHEN I PRESS GAS PADDLE MY CAR STARTS SHAKING AND HARD TO GET PICK UP. IT SHAKES FOR COUPLE OF TIME AND THEN GOES NORMAL. AND WHILE DRIVING ALSO I CAN FEEL THE SAME.
NHTSA ODI 11233718
Jul 18, 2019Transmission & drivetrain
TRANSMISSION WENT INTO TO NEUTRAL AT HIGHWAY SPEED. WAS FORCED TO DRIFT ONTO THE SHOULDER, SHUT OFF VEHICLE AND RESTART. HAPPENED TWICE TODAY.
NHTSA ODI 11232997
Jul 18, 2019Steering
AT 56,000 MILES, THE VEHICLE'S POWER STEERING FAILED. THIS RESULTED IN HEAVY AND INACCURATE STEERING INPUTS WHICH COULD RESULT IN AN ACCIDENT. FORD IS QUOTING A REPAIR BILL IN EXCESS OF $2,400. I DO BELIEVE THAT THE PROBLEM IS RELATED TO THE RECALL IN 2018 AFFECTING 1/2 MILLION FORDS AND THE RECALL FROM 2014 AFFECTING OVER 1 MILLION FORDS FOR SIMILAR STEERING RELATED ISSUES AND PREMATURE FAILURE. I HAVE NEVER HAD STEERING FAIL AND HAVE OWNED MANY VEHICLES OVER 200K MILES INCLUDING MY 1989 F250. THE TECHNICIAN SAID UPON INSPECTION THAT THE STEERING GEAR WAS FULL OF WATER AND DIRT CAUSING CORROSION. I'M A NORMAL COMMUTER ON EVERYDAY ROADS. HE SPECIFICALLY SAID IT'S NOT ANYTHING THAT I COULD HAVE DONE THAT CAUSED THE PROBLEM. HE SAID THE BOOTS WERE COMPLETELY IN TACT AND HE COULDN'T COMMENT ON HOW THE CONTAMINANTS ENTERED THE STEERING GEAR. THIS LEADS ME TO BELIEVE IT IS FAULTY DESIGN. IF IT WERE ANYTHING OTHER THAN STEERING OR BRAKES, I PROBABLY WOULD NOT BE VOICING MY CONCERNS IN THIS FORUM BECAUSE THIS REPRESENTS A HUGE SAFETY CONCERN. FORD MUST CAST A WIDER NET WITH REGARD TO EXISTING RECALLS AND THE 2015 FOCUS SHOULD ALSO BE INCLUDED. AS OF THIS WRITING THERE ARE 47 OTHER REPORTS TO NHTSA FOR THIS CAR AND PROBLEM.
NHTSA ODI 11233030
Jul 18, 2019Transmission & drivetrain
THE VEHICLE WAS STOPPED BUT WHEN I TRIED TO ACCELERATE IT HESITATED AND STARTED TO SHUDDER. PROBLEM WAS THE CLUTCH IN THE AUTOMATIC TRANSMISSION. THIS HAS BEEN REPLACED 5 TIMES AND FORD STILL HAS NO FIX FOR THIS DEFECTIVE TRANSMISSION. THIS WAS ON A SIDE STREET ATTEMPTING TO PULL OUT ONTO A BUSY NUMBERED ROADWAY. THIS ALMOST RESULTED IN A COLLISION.
NHTSA ODI 11233080
Jul 18, 2019Transmission & drivetrain
THE CAR IS SLIPPING WHEN TAKING OFF FROM A RED LIGHT OR STOP SIGN CAUSING IT TO STALL AND CREATING WHAT COULD POSSIBLY BE A DANGEROUS SITUATION. THIS IS THE 3RD TIME IN THE 3 YEARS OF OWNING THIS VEHICLE THAT WE HAVE HAD TO DEAL WITH THIS EXACT ISSUE AND THE DEALERSHIP HAS REPLACED A 'PART' ON THE TRANSMISSION WHICH EVIDENTLY ISN'T THE SOLUTION TO THE PROBLEM SEEING THAT IT CONTINUES TO HAPPEN. THIS CAR BELONGS TO MY DAUGHTER AND SHE IS ENROLLED IN COLLEGE WHICH 2 HOURS AWAY FROM HOME AND THE CAR ONLY HAS 57,205 MILES ON IT. THE EXTENT OF THIS ISSUE, THE FACT THAT IT COULD RESULT IN AN UNNECESSARY ACCIDENT OR LEAVE HER STRANDED ON THE SIDE OR MIDDLE OF A HIGHWAY OR INTERSTATE LEAVES ME VERY CONCERNED FOR HER SAFETY. I WOULD FEEL BETTER AS A PARENT KNOWING THAT MY CHILD WAS IN A SAFE VEHICLE, WHICH I THOUGHT SHE WAS WHEN WE PURCHASED THE CAR BUT NOW I'M QUESTIONING THIS DECISION.
NHTSA ODI 11233121
Jul 17, 2019Transmission & drivetrainCrash
I PICKED UP MY CAR LAST WEEK FROM THE DEALERSHIP AFTER HAVING THE CLUTCH REPLACED. WHEN I LEFT WORK ON MONDAY 7/15, MY CAR WOULD NOT SHIFT WHILE I WAS ACCELERATING IN TRAFFIC. IT WAS OVER 5,000 RPMS...I HAD TO GO ACROSS LANES OF TRAFFIC TO PULL MY CAR OVER AND WAS HONKED AT SEVERAL TIMES. I WAS ALSO REAR ENDED IN DEC 13, 2016 WHILE ACCELERATING BUT MY CAR SLIPPED INTO NEUTRAL.
NHTSA ODI 11232673
Jul 17, 2019Transmission & drivetrain
FORD'S AUTOMATIC TRANSMISSION HAS CONSTANTLY SHUDDERED WHEN STARTING AND SHIFTS IN A JERKING, HESITATING MANNER. FORD REPLACED THE CLUTCH PLATES WHICH PROVIDED MINIMAL IMPROVEMENT. FORD HAS SAID THE WARRANTY ON THIS TRANSMISSION HAS BEEN EXTENDED TO 100,000 MILES. I BELIEVE THIS IS A SAFETY ISSUE.
NHTSA ODI 11232817
Jul 16, 2019Engine
TAKATA RECALL, MY CAR JUST STARTS TO LOSE BREAK FLUID REAL QUICK AND NOW THE ENGINE HAS BEEN OVER HEATING FOR THE PAST COUPLE DAYS AND IT HAS STARTED OFF OF KNOW WHERE. I'VE BEEN KEEPING UP WITH THE MAINTENANCE AND IT HAS BEEN MESSING UP LATELY. IT'S A PRACTALLY BRAND NEW CAR WITH VERY LOW MILEAGE I'VE HAD IT FOR 7 MONTHS AND IT'S BEEN GIVING ME A LOT OF PROBLEMS.
NHTSA ODI 11232162
Jul 16, 2019Transmission & drivetrain
CLUTCH REPLACED TWICE THEN CAR QUIT (WOULDN'T ACCELERATE WHEN GAS WAS PUSHED) IN AN INTERSECTION.
NHTSA ODI 11232213
Jul 16, 2019Transmission & drivetrain
CAR JERKS AND SHUTTERS PULLING OUT OR AT A RED LIGHT. IN THE MOUNTAINS IT WOULDN'T EVEN PULL UP A BIG HILL TO THE CABIN. I'D HAVE TO GET A HEAD START AND COULDN'T JUST DRIVE NORMAL, IT WOULD JUST JERK! THIS IS DISTURBING SINCE I WAS ON THE SIDE OF A GIANT HILL! STARTED ROLLING BACKWARDS. WORKS ON YOUR NERVES! FORD SHOULD BUY BACK THIS CAR! I'VE BEEN COMPLAINING SINCE THE FIRST YEAR I GOT THE CAR. EVEN TO THE TENNESSEE LEMON LAW!! THIS HAS SOURED ME ON A FORD VEHICLE! IT'S JUNK!
NHTSA ODI 11232256
Jul 16, 2019Engine
CAR HESITATES AND DOES NOT SHIFT SMOOTHLY. TAKE OFFS ARE DANGEROUS BECAUSE CAR SHIFTS RADICALLY.
NHTSA ODI 11232273
Jul 16, 2019Transmission & drivetrain
VEHICLES LURCHES AND SHIMMIES WHEN TRYING TO TAKE OF , IN TOWN TRAFFIC , IT WON'T HARDLY PULL ITSELF , SHIMMIES VERY HARD AND MAKE GRINDING NOISES, LURCHES SO HARD I AM AFRAID IT IS GOING TO LURCH IN FROM OF OTHER MOVING TRAFFIC OR LURCH INTO SOMEONE IN FRONT OF ME
NHTSA ODI 11232294
Jul 16, 2019Transmission & drivetrain
TOOK IT TO THE DEALER A YEAR AFTER I BOUGHT IT NEW, TRANS PROBLEMS ( SHUTTERING ) THEY FIXED IT , A YEAR AND A HALF LATER IT IS SHUTTERING AGAIN. I ALSO HAD A 2014 FOCUS ,DID THE SAME THING. FORD KNEW ABOUT THIS BECAUSE MY NEIGHBOR IS A PROTOTYPE MECHANIC IN DEARBORN, AND HE SAID THEY NEVER FIXED THE PROBLEM. I HAVE ALWAYS OWNED FORDS, NEVER AGAIN, IN FACT I BOUGHT A TOYOTA, AND WHEN I GET RID OF THIS POS, I WILL BUY ANOTHER TOYOTA.
NHTSA ODI 11232321
Jul 16, 2019Transmission & drivetrain
SHORTLY AFTER PURCHASING MY FORD OWNED USED FOCUS I NOTICED A SHUDDER IN THE TRANSMISSION. I TOOK IT BACK TO THE DEALER AND WAS TOLD THE CLUTCH NEEDED REPALCED UNDER WARRANTY BUT PARTS WEREN'T AVAILABLE I WAITED 6 WEEKS FOR PARTS. THE REPAIRS TOOK ABOUT A WEEK. AFTER ABOUT 3 THOUSAND MILES WHILE TRAVELING ON AN INTERSTATE THE CAR LOST POWER. I DISCOVERED IT WOULD ONLY GO IN 1ST OR SECOND GEAR USING MANUAL SHIFTING. I WAS ABLE TO EVENTALLY GET TO MY LOCAL FORD DEALER AND WAS TOLD CLUTCH NEEDED REPLACING. ANOTHER THREE WEEK WAIT ON PARTS. IMMEDIATLY AFTER GETTING THE CAR BACK I NOTICED THE SHUDDER WAS BACK. I RETURNED TO MY LOCAL DELER WHERE I WAS TOLD ANOTHER PART IN THE TRANSMISSION WAS BROKEN. IT WAS REPLACED. I DROVE THE CAR ANOTHER 15,000 MILES WHEN THE SHUDDER CAME BACK. AGAIN I RETURNED TO THE DEALER WHERE I WAS TOLD THE CLUTCH WOULKD NEED TO BE REPLACED AT A COST OF $2,600 BECAUSE IT WAS NOW OUT OF WARRANTY. I COMPLAINED AND WAS EVENTUALLY CHARGED $1,100 FOR THE CLUTCH REPLACEMENT. I HAVE OWNED NEARLY 30 FORD VEHICLES IN MY LIFE BUT I HAVE NEVER HAD AN EXPERIENCE LIKE THIS WITH ANY OTHER. I AM PERPLEXED THAT FORD SEEMS OBLIVIOUS TO THE PROBLEMS THIS CAR HAS CAUSED.
NHTSA ODI 11232439
Jul 16, 2019Transmission & drivetrain
THIS VEHICLE STUTTERS UPON ACCELERATION. IT'S FEELS LIKE IT'S BUCKING AFTER COMING TO A FULL STOP AND THE PUTTING THE FOOT ON THE GAS IN DRIVE.
NHTSA ODI 11232610
Jul 15, 2019Transmission & drivetrain
FIRST, FROM A FULL STOPPED OR STATIONARY POSITION THEN ACCELERATING OR IN MOTION THE CAR STARTED TO PUTTING OR SLIPPING WITH THIS AUTO TRANSMISSION GEAR OR WAS HAVING A ISSUE SHIFTING FROM 1ST TO 2ND GEAR WHILE DRIVING OR HESITATING BADLY, AND THE CHECK ENGINE LIGHT CAME ON, I GOT THE CHECK ENGINE LIGHT CHECKED BY AUTO ZONE AND A PERSONAL MECHANIC AND THE HAND HELD DEVICE SHOWED EACH TIME "NO DATA FOUND" HMMM, SECOND, WHILE THE CHECK ENGINE LIGHT WAS ON AND PLACING THE CAR IN PARK, I THEN HAD TO PLACE THE CAR IN REVERSE AND THE CAR WOULD NOT MOVE IN THE REVERSE POSITION! BUT AFTER TURNING THE CAR OFF IN THE PARK POSITION AND LETTING IT SET FOR 5-10 MINS, THE CAR STARTED AND I PLACED IT IN THE REVERSE POSITION AND IT WORKED HMMM. AND THESE TWO ISSUES HAS HAPPENED TO MANY TIMES (6) FOR ME TO FEEL SAFE DRIVING THIS VEHICLE WHILE MERGING INTO HIGHWAY TRAFFIC AND DRIVING IN CITY STOP AND GO TRAFFIC NOW OR AT THIS TIME AND I'AM TAKING IT TO A FORD DEALER TO ADDRESS THIS PROBLEM TODAY. NOTE: I ONLY HAVE PICTURES OF WHEN THE CHECK ENGINE LIGHT CAME ON IN MY CELL PHONE WITH THE DIFFERENT MILEAGE WHEN THE CHECK ENGINE LIGHT CAME ON.
NHTSA ODI 11231856
Jul 15, 2019Transmission & drivetrain
2015 FORD FOCUS HAS SEVERE SHUDDERING AND HARD SHIFTING AFTER STOPPING. WHEN FIRST MOVING FROM A STOP SIGN OR STOP LIGHT THE VEHICLE SHUDDERS AND SHIFTS HARD. FORD TOLD ME THAT THE ONLY THING I CAN DO IS TO FILE A COMPLAINT WITH NHTSA
NHTSA ODI 11231938
Jul 14, 2019
A/C SOMETIMES REDUCES TO ALMOST NO AIR AND LITTLE COOLING, DEALER SAYS THE A/C CONDENSOR IS FREEZING INTO A BLOCK OF ICE DUE TO FAILING SENSOR(S), BUT THE COMPUTER DOES NOT STORE A CODE SO THEY WON'T REPLACE ANY SENSORS UNTIL THE A/C FAILS AND I BRING IT IN WHILE IT IS IN FAILURE MODE!!! REALLY CONVENIENT IN THE NO. CAL. SUMMER OF 100 PLUS DEGREE HEAT!!!! THIS HAS BEEN OCCURRING SINCE 2017 WITH NO REPAIRS MADE!!!
NHTSA ODI 11231663
Jul 14, 2019Transmission & drivetrain
WHEN PUTTING AUTO TRANS. FROM PARK TO DRIVE, TRANS. DID NOT ENGAGE, PUT IT IN REV. WITH SAME RESULTS, HAD TO PUT BACK IN PARK THEN BACK TO DRIVE FOR TRANS. TO ENGAGE. THIS HAS OCCURRED ABOUT 4 SEPARATE TIMES.
NHTSA ODI 11231661
Jul 14, 2019Transmission & drivetrainEngine
THE CAR SHUDDERED AND JERKED WHEN STOPPED AND ON ACCELERATION FROM A STOP. A METAL GRINDING CAN BE HEARD FROM THE ENGINE WHILE DRIVING DURING THIS JERKING FROM ACCELERATION. THE CAR WOULD LOSE POWER WHILE DRIVING. ONE TIME, THE CAR STALLED, RESULTING IN LOSE OF POWER, WHILE I WAS TURNING LEFT THROUGH AN INTERSECTION. I HAVE BROUGHT THE CAR INTO THE DEALERSHIP FOR REPAIR MANY TIMES WITH NO RESOLUTION OF THESE SYMPTOMS.
NHTSA ODI 11231693
Jul 13, 2019Transmission & drivetrain
I WAS DRIVING 70 MILES AN HOUR ON THE EXPRESSWAY. THE CAR WITHOUT WARNING STOPPED ACCELERATING AND REDUCED TO 40 MPH IN SECONDS AS IF SOMEONE SLAMMED ON THE BRAKES. THE CAR WOULD NOT ACCELERATE. ADDITIONALLY, THIS SAME CAR HAS THE AIR CONDITIONING THAT WENT OUT. I AM TOLD ITS THE AIR COMPRESSOR WHICH IS EXPENSIVE. THE REAR CAMERA IS BROKEN AS WELL FOR NO OBVIOUS REASON. THAT WENT OUT IN THE FIRST YEAR. I TOOK IT IN AND WAS TOLD THE CAUSE WAS UNKNOWN. THIS CAR IS NOT SAFE.
NHTSA ODI 11231517
Jul 13, 2019Fuel system
I DROVE TO THE MARKET TO GET SOME FOOD AND WHEN I CAME BACK THE CAR WOULD NOT TURN ON WE TRIED JUMP STARTING AND IT SEEMED LIKE IT WANTED TO START BUT IT DIDN'T.
NHTSA ODI 11231592
Jul 13, 2019SuspensionTransmission & drivetrainWheels
TAKATA RECALL I JUST BOUGHT THIS CAR IN 03-08-19 I NOTICE THE CAR WHEELS, TRANSMISSION SHAKES ITS LIKE IT DIDN'T WANT TO GO WHEN YOU HIT THE GAS. I THOUGHT MAYBE ITS OUT OF LINIMENT BUT SOMETHING IS NOT RIGHT. IN MOTION IN CITY AND HIGHWAY, TURNING. I HAVE NOT TAKEN TO DEALER SHIP I SAW THAT THEY ARE SOME RECALL ON THIS CAR. IF SO WHAT NEXT DO I?
NHTSA ODI 11231623