What 1,022 owners told NHTSA about the 2015 Ford Focus RS

WHEN STARTING FROM A STOP OR ACCELERATING THE TRANSMISSION SLIPS AND SUDDENLY GAINS TRACTION. NOTICEABLE SLIPPING AND MISSED SHIFTS ARE ALWAYS OCCURING.

NHTSA ODI 11288233

MY VEHICLE ACCELERATED WHEN I WAS SLAMMING FULL PRESSURE ON THE BRAKE AND CAUSED ME TO HIT A STORE, THANK THE LORD I HAD FULL COVERAGE AND IT ONLY DID COSMETIC DAMAGE TO THE VEHICLE, I'VE ALSO HAD TIMES WHERE IT WILL SAY THE TRACTION CONTROL IS OUT OR IT HAS NO UPHILL START, MY MODEL DOESN'T HAVE THAT. I WOULD LIKE A REFUND ON MY VEHICLE BUT IT HAS ISSUES ALREADY.

NHTSA ODI 11287694

THE VEHICLE CONTINUALLY SURGES WHEN ACCELERATING FROM A STOP. VEHICLE HAS BEEN TAKEN IN REPEATEDLY AND I AM TOLD THAT THEY UPDATE SOFTWARE ON A MODULE. AM TOLD IT IS A KNOWN ISSUE BUT BECAUSE IT IS IN LITIGATION THEY CAN'T REPLACE TRANSMISSION. I WANT A SAFE CAR. I AM AFRAID TO LET MY GRANDCHILDREN RIDE IN IT. DATE BELOW FOR EVENT DATE IS MOST RECENT.

NHTSA ODI 11287399

WHILE IN RUSH HOUR TRAFFIC THE VEHICLES DPS6 DUAL-CLUTCH "POWERSHIFT" TRANSMISSION FAILED TO DOWNSHIFT PROPERLY CAUSING THE CAR TO REAR ENDED THE CAR IN FRONT OF IT. IMPACT WAS ROUGHLY 15-25 MPH.

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I HAVE GOTTEN MY CAR TO THE DEALER FOR THE VARIOUS RECALLS AND MY CAR STILL IS UNSAFE FIVE SEPARATE INSTANCES MY CAR HAS SLOWED TO NEAR STOPPING AND THREE OF THOSE INSTANCES WHERE ON A MAJOR HIGHWAY WITH CHILDREN IN THE CAR OF THOSE THREE TIMES I'VE BEEN LUCKY THAT I HAVE STAYED AND CONTINUED TO DRIVE ON THE RIGHT NEAR THE EMERGENCY LANE. THIS CAR IS UNSAFE TO DRIVE I HAVE THE SAME INSTANCE AND EVERY RECALL IS SUPPOSED TO BE A SOLUTION TO THE PROBLEM. I'VE TAKEN IT TO THE DEALER TO CHECK ON IT AND EVERYTHING APPEARS TO BE WORKING PROPERLY UNTIL IT'S TIME TO DRIVE AND IT CONTINUES TO STALL AND STOP. I'VE MADE A COMPLAINT BEFORE REGARDING THIS VEHICLE. THIS VEHICLE IS UNSAFE TO DRIVE AND THERE IS STILL NO SOLUTION TO THE ISSUE THAT CAN END UP COSTING LIVES. THIS CAR NEEDS TO BE RECALLED DUE TO ITS UNSAFE CONDITION YET THE COMPANY REFUSES TO TAKE ACCOUNTABILITY FOR THIS SERIOUS SAFETY ISSUE.

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MAJOR ACCIDENT WITH NO AIR BAY DEPLOYMENT.

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MY CAR WAS PART OF A RECALL I TOOK IT TO FORD AND SUPPOSEDLY IT WAS A QUICK FIX TIL THEY COULD INVESTIGATE AND FIND AN ACTUAL FIX FOR IT. IMMEDIATELY AFTER I GOT IT BACK FROM FORD I STARTED CALLING THE DEALER AS WELL AS FORD THEMSELVES TO INFORM THEM THAT MY CAR WAS NOT DRIVING RIGHT AND THAT SOMETHING NEEDED TO B DONE DUE TO IT BEING A SAFETY CONCERN. ON NOV 28 2019 I WAS APPROACHING A STOP SIGN AND WENT TO APPLY MY BRAKES AND AT THE MOMENT I DID THAT THE CARS DASH LIGHTS COMPLETELY LIT UP INCLUDING TRACTION LIGHT, CHECK ENGINE LIGHT HAD BEEN ILLUMINATED SINCE I GOT IT BACK FROM FORD, THE ABS LIGHT AND THE UP HILL PARKING LIGHT. THE BRAKES WOULD NOT WORK OR STOP MY CAR IT SEEMED AS THOUGH MY CAR EITHER SHUT OFF OR JUST STOPPED RESPONDING TO ANY THING I TRIED TO DO TO GET IT UNDER CONTROL AND AVOID A CRASH, NOTHING WORKED. AS I GOT CLOSER TO THE INTERSECTION I HAD NO OTHER CHOICE BUT TO TURN THE WHEEL AND CONTINUE THROUGH THE INTERSECTION AND TRIED APPLYING MY BRAKES, ALL THIS RESULTED IN AN ACCIDENT WITH ME GOING OVER A CURB DOWN A DITCH INTO A RESERVOIR AND THEN I GOT BOUNCED BACK UP THE DITCH AND HIT A TREE WHICH FINALLY STOPPED MY CAR. MY CAR IS NOW TOTALED I'VE ONLY HAD OT FOR 17 MONTHS AND BECAUSE OF THE FACT THAT I COMPLAINED SEVERAL TIMES TO FORD AND THE DEALER AND WAS TOLD THERE WASNT A FIX AVAILABLE, NOW I'M OUT OF MY ONLY CAR I STILL OWE MONEY ON IT DUE TO IT BEING FINANCED, AND STILL FORD DOES NOT HAVE A FIX. I'M LUCKY TO HAVE ONLY WALKED AWAY WITH MINOR YET PAINFUL INJURIES BUT WHAT HAPPENS TO THE NEXT PERSON? FORD NEEDS TO STEP IT UP. IM.ENCLOSING SEVERAL PICTURES OF THE CAR ACCIDENT AS WELL AS THE CHECK ENGINE LIGHT ILLUMINATED WHEN I GOT MY CAR BACK FROM THE DEALER AFTER IT WAS SUPPOSED TO B TEMPORARILY FIXED. THE POLICE REPORT IS UNAVAILABLE AT THIS TIME DUE TO THE ACCIDENT JUST HAPPENED A FEW DAYS AGO BUT ONCE I RECEIVE IT I CAN FORWARD IT.

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VEHICLE EXPERIENCES CLUTCH SHUDDERING ON LIGHT ACCELERATION. FORD HAS EXTENDED THE WARRANTY BUT REFUSES TO REPAIR THE VEHICLE AS THE SERVICE TECH ADVISES, AFTER DRIVING IT, THAT IT ISN'T SEVERE ENOUGH YET, PER FORD'S ARBITRARY STANDARDS. WHEN DRIVING THE VEHICLE, THE SHUDDER OCCURS WHEN FIRST STARTING OUT FROM A STOP. THE NORMAL REACTION WHEN THIS OCCURS IS TO GIVE IT MORE GAS, RESULTING IN MORE RAPID ACCELERATION THAN PLANNED OR NECESSARY. THIS MAY RESULT IN LOSS OF CONTROL OF THE VEHICLE, ESPECIALLY ON WET OR ICY ROADS. IT IS A DEFECTIVE PRODUCT, ACKNOWLEDGED BY FORD, BUT FORD REFUSES TO REPAIR IT, GAMBLING THAT I'LL SELL IT OR TIME ON THEIR EXTENDED 'WARRANTY' WILL RUN OUT BEFORE IT GETS BAD ENOUGH TO MEET THEIR ARBITRARY REPAIR THRESHOLD.

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RECEIVED RECALL NOTICE 18S32. I WENT TO FORD WEBSITE TO CHECK IF THERE ARE ANY OTHER RECALLS SO I COULD THEM WHILE DONE I'M OUT OF TOWN. THE ONLY RECALL IT LISTED IS THIS ONE, BUT WEBSITE SAYS RECALL INCOMPLETE

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUBURBAN FORD OF WATERFORD (248-674-4781, LOCATED AT 6975 HIGHLAND RD, WATERFORD, MI 48327) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.

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12-2-2016 PURCHASE DATE. PURCHASE WAS DELAYED BECAUSE SANDIFAR'S HAD TO TAKE IT TO A DEALERSHIP FOR TRANSMISSION REPAIR. CLUTCH PACK IS WHAT I REMEMBER BEING TOLD. 1-26-19 BREAK DOWN. DRIVING TO WORK ON A PAVED COUNTY ROAD AND GOT A 'TRANSMISSION OVERTEMP' ERROR (IT WAS IN THE TEENS TEMPERATURE-WISE OUTSIDE WITH SNOW ON THE GROUND). TRANSMISSION WOULD NOT FUNCTION FOR SEVERAL MINUTES, THEN WOULD ONLY GO A MILE OR 15 BEFORE OVERHEATING AGAIN. FINALLY GAVE UP AT THE DINER AT HIGHWAY 9 AND HIGHWAY 26. HAD IT TOWED (PAID $200) TO HUBLER/DELLEN/MCCOY/WHATEVER IN MUNCIE. HAD TO RENT A CAR FOR TWO DAYS (I HAD IT FOR MORE THAN 24 HOURS). THEY REPLACED THE TRANSMISSION CONTROL MODULE UNDER WARRANTY AND CHARGED ME $430.96 TO REPLACE THE CLUTCH ACTUATOR. AS FAR AS I CAN TELL IT STILL SLIPS. SEPTEMBER 2019 RECEIVE LETTER FROM FORD. HAD SOME WORK DONE AT ADAMS (ACROSS FROM WORK IN KOKOMO). THEY MENTION THE CLUTCH SEEMS TO BE SLIPPING. 11-11-19 TO IT TO BRAD HOWELL FORD IN KOKOMO. TALKED TO JEFF IN THE SERVICE DEPARTMENT. HE MADE COPIES OF MY LETTER AND MY PAPERWORK FROM HUBLER. THE SERVICE MANAGER WAS SUPPOSED TO LOOK INTO WHAT CAN BE DONE AND CALL ME.

NHTSA ODI 11279600

RECALL NOTICE WAS 'SOFTWARE' UPDATE TO DETECT HARDWARE ISSUE. NO ISSUE DETECTED. THE HARDWARE THAT HAD ISSUED FAILED 2 WEEKS LATER. FORD STATES THAT THE RECALL WAS COMPLETED AND CANNOT OPEN. THE EQUIPMENT (CANISTER VALVE) THAT THE RECALL WAS CREATED FOR FAILED.

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CAR BEGAN SHUDDERING AND THEN WOULD NO LONGER SHIFT GEARS OR ACCELERATE WHILE GOING UP AN ON RAMP TO THE HIGHWAY. HAD TO PUT THE CAR IN NEUTRAL TO ROLL OUT OF TRAFFICS WAY.

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VEHICLE SHUTTERS VERY BADLY IN FIRST GEAR. FORD SENT OUT A LETTER IN SEPTEMBER EXTENDING THE WARRANTY TO INCLUDE A FREE CLUTCH REPAIR, BUT DEALERSHIPS REFUSE TO FIX THE PROBLEM INSTEAD OPTING TO 'UPDATE' THE SOFTWARE, WHICH DOES NOTHING.

NHTSA ODI 11277833

I WAS SENT A LETTER OF RECALL DEC 2018 FOR MY 2015 FORD FOCUS, REFERENCE 18S32; NHTSA RECALL 18V-735; I PROMPTLY TOOK MY CAR INTO AUTONATION FORD KATY TX FOR REPAIR, ON DEC 22 2018, WARRANTY CLAIM INVOICE# 981353 AT THIS TIME PCM WAS REPROGRAMMED AND IT CHECKED OK. ON OCT 30 2019 MY CAR WAS AT HALF TANK OF GAS, AND IT STALLED OUT REPEATEDLY, AND ENGINE LIGHT REMAINED ON. I TOOK IT BACK IN. IM CONCERNED THAT: 1) THE REPAIR WAS NOT EFFECTIVE 2) I NEED A CALIBRATION & INSPECTION ON THE POWERTRAIN CONTROL MODULE; REF RECALL 19S22N 3) MY CPV VALVE WAS NEVER REPLACED, AS FORD DID NOT HAVE THE PART AVAIL AT TIME OF RECALL DEC 2018. MY CAR IS SHOWING ALL SYMPTOMS OF CPV AND OR PCM FAILURE..I CANNOT LET MY GAS TANK GO TILL HALF FULL OR BELOW, OR IT SURELY STALLS AND ENGINE LIGHT IS ON, ALSO THE LOW IDLE IS V ROUGH, CLASSIC CPV OR PMC FAILURE SYMPTOMS [XXX] CELL [XXX] WORK PHONE [XXX] MY DEALER CLAIMS MY CPV IS FIXED AND I DO NOT HAVE RIGHT TO RECALL 19S22N THIS IS JUST WRONG, IN MY OPINION, IT WAS NEVER FIXED, REPLACED IN THE BEGINNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EVAPORATED PURGE VAPOR LINE WAS RESTRICTED OR BLOCKED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS CURRENTLY AT JIM TIDWELL FORD (2205 BARRETT LAKES BLVD, KENNESAW, GA 30144, (770) 427-5531) AWAITING REPAIRS FOR THE PURGE VALVE AND A NEW BATTERY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.

NHTSA ODI 11277058

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 65 MPH AND MAKING A RIGHT TURN, THE CONTACT HEARD AN ABNORMAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN ALIGNMENT AND WAS NOTIFIED THAT THE WHEEL BARREL AND WHEEL HUB NEEDED TO BE REPLACED. THE CONTACT ALSO MENTIONED THAT THE FRONT PASSENGER SIDE WINDOW FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 56,066.

NHTSA ODI 11276882

WHEN I COME TO A STOP AND BEGIN TO TAKE OFF MY CAR JERKS REALLY BAD LIKE MY GEARS ARE TRYING TO CATCH UP, IT SNATCHED SO BAD I WENT INTO ANOTHER LANE OF TRAFFIC IN THE RAIN. I HAVE HAD IT SENT BACK TO THE ORIGINAL DEALER AND IT WAS CLAIMED TO HAVE BEEN FIXED I DISAGREE STRONGLY.

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SLIPPED TRANSMISSION, IT HESITATES TO GO, WHEN STOPPED AT STOP LIGHT. IT HAS A SALVAGED TITEL

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE VIOLENTLY JERKED AS THE RPMS INCREASED. THE CONTACT STATED THAT THERE WAS A DELAY IN ACCELERATION. THE VEHICLE WAS TAKEN TO AUTONATION FORD GULF FREEWAY (12227 GULF FWY, HOUSTON, TX 77034, (713) 489-2089) WHERE THE CONTACT WAS INFORMED TO LET THE COMPUTER CATCH UP AFTER GETTING IT UPGRADED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. *DT THE CONSUMER STATED THE TRANSMISSION IS SLIPPING. *TR

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE HESITATED. ADDITIONALLY, WHILE ADDING FUEL TO THE VEHICLE, THE CONTACT DETECTED A FUEL LEAK. FURTHERMORE, THE TPMS AND WINDSHIELD WIPER FLUID LOW WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MATTHEWS FORD (175 E MAIN ST, NORWICH, NY 13815, (607) 334-3273) WHO STATED THAT THE RECALL REMEDY WAS NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS 65,000.

NHTSA ODI 11267742

MY 2015 FORD FOCUS 2.0 SEDAN ELECTRIC RANDOMLY HAD THE CHECK ENGINE LIGHT COME ON AND STARTED SHIFTING ABNORMALLY AND OUT OF CONTROL. AT FIRST IT WOULDN'T SHIFT PROPERLY AND THEN OUT OF NOWHERE IT REVVED UP HIGH AND MADE MY VEHICLE ACCELERATE DOWN THE ROAD ALMOST CAUSING ME TO WRECK.

NHTSA ODI 11266896

HAD RECALL SERVICE DONE FOR FUEL TANK DEFORMATION ISSUE OR SO THE DEALERSHIPS SAYS. BUT AFTER I THE CAR BACK IT SEEMS TO BE RUNNING GREAT BUT 5 MILES DOWN THE ROAD IT STALLS ON ME AND FAILS TO CRANK WHEN IT DID IT WOULDNT CONTINUE TO RUN OR IDLE FOR LONG BEFORE STALLING AGAIN. AFTER 30 MO S OR SO OF PRIMING FUEL PUMP AND RETRYING AND LETTING SET. IT CRANKS UP AND RUNS FINE. RECALL NEEDS TO BE FURTHER RESEARCHED OR DEALERSHIP NEEDS TO BE INVESTIGATED FOR FRAUDULENTLY CLAIMING TO COMPLETE RECALL PROCEDURES AND NOT DOING SO.

NHTSA ODI 11266518

TL* THE CONTACT OWNED A 2015 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN SMOKING WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND THE SMOKE AND FLAMES BECAME MORE RAMPANT. THE CONTACT CALLED THE FIRE DEPARTMENT AND HAD THE FIRE EXTINGUISHED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD AND THE WHEREABOUTS OF THE VEHICLE WERE UNKNOWN. THE INSURANCE COMPANY CONDUCTED AN INVESTIGATION OF THE INCIDENT AND RETRIEVED THE SERVICE RECORDS OF THE VEHICLE FROM CHAPMAN'S NORTHEAST FORD (9371 ROOSEVELT BLVD, PHILADELPHIA, PA 19114, 866-577-2408). THE CONTACT WAS INFORMED BY THE INSURANCE CLAIM ADJUSTER THAT THE FIRE WAS CAUSED BY AN ENGINE BLOCK. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HER THAT THE VEHICLE HAD BEEN SALVAGED AND WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

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FORD ISSUED A RECALL FOR MY FORD FOCUS BECAUSE THERE'S AN ISSUE WITH THE VEHICLE'S CLUTCH. EVERYTHING WAS SUPPOSED TO BE COVERED WITH NO EXPENSE TO ME. UPON DELIVERING THE CAR TO A FORD DEALERSHIP I WAS TOLD THAT I WOULD BE CHARGED $145 FOR THEM TO RUN A DIAGNOSTIC CHECK TO LOCATE THE SEVERITY OF THE ISSUE TO MY CLUTCH. IF THE RESULTS COME BACK SHOWING THE CLUTCH TO BE THE ISSUE THEN THE FEE WOULD BE WAIVED, BUT IF IT TURNS OUT TO BE ANOTHER ISSUE THEN I'D BE FOUND LIABLE FOR THE CHARGE. IN THIS INSTANCE BECAUSE THERE'S A RECALL THAT HAS BEEN ISSUED BY FORD, I DO NOT FEEL THAT I SHOULD BE GETTING CHARGED JUST TO HAVE THEM LOOK OVER THE VEHICLE.

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