Jul 18, 2019Transmission & drivetrain
THE CAR IS SLIPPING WHEN TAKING OFF FROM A RED LIGHT OR STOP SIGN CAUSING IT TO STALL AND CREATING WHAT COULD POSSIBLY BE A DANGEROUS SITUATION. THIS IS THE 3RD TIME IN THE 3 YEARS OF OWNING THIS VEHICLE THAT WE HAVE HAD TO DEAL WITH THIS EXACT ISSUE AND THE DEALERSHIP HAS REPLACED A 'PART' ON THE TRANSMISSION WHICH EVIDENTLY ISN'T THE SOLUTION TO THE PROBLEM SEEING THAT IT CONTINUES TO HAPPEN. THIS CAR BELONGS TO MY DAUGHTER AND SHE IS ENROLLED IN COLLEGE WHICH 2 HOURS AWAY FROM HOME AND THE CAR ONLY HAS 57,205 MILES ON IT. THE EXTENT OF THIS ISSUE, THE FACT THAT IT COULD RESULT IN AN UNNECESSARY ACCIDENT OR LEAVE HER STRANDED ON THE SIDE OR MIDDLE OF A HIGHWAY OR INTERSTATE LEAVES ME VERY CONCERNED FOR HER SAFETY. I WOULD FEEL BETTER AS A PARENT KNOWING THAT MY CHILD WAS IN A SAFE VEHICLE, WHICH I THOUGHT SHE WAS WHEN WE PURCHASED THE CAR BUT NOW I'M QUESTIONING THIS DECISION.
NHTSA ODI 11233121
Jul 17, 2019Transmission & drivetrainCrash
I PICKED UP MY CAR LAST WEEK FROM THE DEALERSHIP AFTER HAVING THE CLUTCH REPLACED. WHEN I LEFT WORK ON MONDAY 7/15, MY CAR WOULD NOT SHIFT WHILE I WAS ACCELERATING IN TRAFFIC. IT WAS OVER 5,000 RPMS...I HAD TO GO ACROSS LANES OF TRAFFIC TO PULL MY CAR OVER AND WAS HONKED AT SEVERAL TIMES. I WAS ALSO REAR ENDED IN DEC 13, 2016 WHILE ACCELERATING BUT MY CAR SLIPPED INTO NEUTRAL.
NHTSA ODI 11232673
Jul 17, 2019Transmission & drivetrain
FORD'S AUTOMATIC TRANSMISSION HAS CONSTANTLY SHUDDERED WHEN STARTING AND SHIFTS IN A JERKING, HESITATING MANNER. FORD REPLACED THE CLUTCH PLATES WHICH PROVIDED MINIMAL IMPROVEMENT. FORD HAS SAID THE WARRANTY ON THIS TRANSMISSION HAS BEEN EXTENDED TO 100,000 MILES. I BELIEVE THIS IS A SAFETY ISSUE.
NHTSA ODI 11232817
Jul 16, 2019Transmission & drivetrain
CLUTCH REPLACED TWICE THEN CAR QUIT (WOULDN'T ACCELERATE WHEN GAS WAS PUSHED) IN AN INTERSECTION.
NHTSA ODI 11232213
Jul 16, 2019Transmission & drivetrain
CAR JERKS AND SHUTTERS PULLING OUT OR AT A RED LIGHT. IN THE MOUNTAINS IT WOULDN'T EVEN PULL UP A BIG HILL TO THE CABIN. I'D HAVE TO GET A HEAD START AND COULDN'T JUST DRIVE NORMAL, IT WOULD JUST JERK! THIS IS DISTURBING SINCE I WAS ON THE SIDE OF A GIANT HILL! STARTED ROLLING BACKWARDS. WORKS ON YOUR NERVES! FORD SHOULD BUY BACK THIS CAR! I'VE BEEN COMPLAINING SINCE THE FIRST YEAR I GOT THE CAR. EVEN TO THE TENNESSEE LEMON LAW!! THIS HAS SOURED ME ON A FORD VEHICLE! IT'S JUNK!
NHTSA ODI 11232256
Jul 16, 2019Transmission & drivetrain
VEHICLES LURCHES AND SHIMMIES WHEN TRYING TO TAKE OF , IN TOWN TRAFFIC , IT WON'T HARDLY PULL ITSELF , SHIMMIES VERY HARD AND MAKE GRINDING NOISES, LURCHES SO HARD I AM AFRAID IT IS GOING TO LURCH IN FROM OF OTHER MOVING TRAFFIC OR LURCH INTO SOMEONE IN FRONT OF ME
NHTSA ODI 11232294
Jul 16, 2019Transmission & drivetrain
TOOK IT TO THE DEALER A YEAR AFTER I BOUGHT IT NEW, TRANS PROBLEMS ( SHUTTERING ) THEY FIXED IT , A YEAR AND A HALF LATER IT IS SHUTTERING AGAIN. I ALSO HAD A 2014 FOCUS ,DID THE SAME THING. FORD KNEW ABOUT THIS BECAUSE MY NEIGHBOR IS A PROTOTYPE MECHANIC IN DEARBORN, AND HE SAID THEY NEVER FIXED THE PROBLEM. I HAVE ALWAYS OWNED FORDS, NEVER AGAIN, IN FACT I BOUGHT A TOYOTA, AND WHEN I GET RID OF THIS POS, I WILL BUY ANOTHER TOYOTA.
NHTSA ODI 11232321
Jul 16, 2019Transmission & drivetrain
SHORTLY AFTER PURCHASING MY FORD OWNED USED FOCUS I NOTICED A SHUDDER IN THE TRANSMISSION. I TOOK IT BACK TO THE DEALER AND WAS TOLD THE CLUTCH NEEDED REPALCED UNDER WARRANTY BUT PARTS WEREN'T AVAILABLE I WAITED 6 WEEKS FOR PARTS. THE REPAIRS TOOK ABOUT A WEEK. AFTER ABOUT 3 THOUSAND MILES WHILE TRAVELING ON AN INTERSTATE THE CAR LOST POWER. I DISCOVERED IT WOULD ONLY GO IN 1ST OR SECOND GEAR USING MANUAL SHIFTING. I WAS ABLE TO EVENTALLY GET TO MY LOCAL FORD DEALER AND WAS TOLD CLUTCH NEEDED REPLACING. ANOTHER THREE WEEK WAIT ON PARTS. IMMEDIATLY AFTER GETTING THE CAR BACK I NOTICED THE SHUDDER WAS BACK. I RETURNED TO MY LOCAL DELER WHERE I WAS TOLD ANOTHER PART IN THE TRANSMISSION WAS BROKEN. IT WAS REPLACED. I DROVE THE CAR ANOTHER 15,000 MILES WHEN THE SHUDDER CAME BACK. AGAIN I RETURNED TO THE DEALER WHERE I WAS TOLD THE CLUTCH WOULKD NEED TO BE REPLACED AT A COST OF $2,600 BECAUSE IT WAS NOW OUT OF WARRANTY. I COMPLAINED AND WAS EVENTUALLY CHARGED $1,100 FOR THE CLUTCH REPLACEMENT. I HAVE OWNED NEARLY 30 FORD VEHICLES IN MY LIFE BUT I HAVE NEVER HAD AN EXPERIENCE LIKE THIS WITH ANY OTHER. I AM PERPLEXED THAT FORD SEEMS OBLIVIOUS TO THE PROBLEMS THIS CAR HAS CAUSED.
NHTSA ODI 11232439
Jul 16, 2019Transmission & drivetrain
THIS VEHICLE STUTTERS UPON ACCELERATION. IT'S FEELS LIKE IT'S BUCKING AFTER COMING TO A FULL STOP AND THE PUTTING THE FOOT ON THE GAS IN DRIVE.
NHTSA ODI 11232610
Jul 15, 2019Transmission & drivetrain
FIRST, FROM A FULL STOPPED OR STATIONARY POSITION THEN ACCELERATING OR IN MOTION THE CAR STARTED TO PUTTING OR SLIPPING WITH THIS AUTO TRANSMISSION GEAR OR WAS HAVING A ISSUE SHIFTING FROM 1ST TO 2ND GEAR WHILE DRIVING OR HESITATING BADLY, AND THE CHECK ENGINE LIGHT CAME ON, I GOT THE CHECK ENGINE LIGHT CHECKED BY AUTO ZONE AND A PERSONAL MECHANIC AND THE HAND HELD DEVICE SHOWED EACH TIME "NO DATA FOUND" HMMM, SECOND, WHILE THE CHECK ENGINE LIGHT WAS ON AND PLACING THE CAR IN PARK, I THEN HAD TO PLACE THE CAR IN REVERSE AND THE CAR WOULD NOT MOVE IN THE REVERSE POSITION! BUT AFTER TURNING THE CAR OFF IN THE PARK POSITION AND LETTING IT SET FOR 5-10 MINS, THE CAR STARTED AND I PLACED IT IN THE REVERSE POSITION AND IT WORKED HMMM. AND THESE TWO ISSUES HAS HAPPENED TO MANY TIMES (6) FOR ME TO FEEL SAFE DRIVING THIS VEHICLE WHILE MERGING INTO HIGHWAY TRAFFIC AND DRIVING IN CITY STOP AND GO TRAFFIC NOW OR AT THIS TIME AND I'AM TAKING IT TO A FORD DEALER TO ADDRESS THIS PROBLEM TODAY. NOTE: I ONLY HAVE PICTURES OF WHEN THE CHECK ENGINE LIGHT CAME ON IN MY CELL PHONE WITH THE DIFFERENT MILEAGE WHEN THE CHECK ENGINE LIGHT CAME ON.
NHTSA ODI 11231856
Jul 15, 2019Transmission & drivetrain
2015 FORD FOCUS HAS SEVERE SHUDDERING AND HARD SHIFTING AFTER STOPPING. WHEN FIRST MOVING FROM A STOP SIGN OR STOP LIGHT THE VEHICLE SHUDDERS AND SHIFTS HARD. FORD TOLD ME THAT THE ONLY THING I CAN DO IS TO FILE A COMPLAINT WITH NHTSA
NHTSA ODI 11231938
Jul 14, 2019Transmission & drivetrain
WHEN PUTTING AUTO TRANS. FROM PARK TO DRIVE, TRANS. DID NOT ENGAGE, PUT IT IN REV. WITH SAME RESULTS, HAD TO PUT BACK IN PARK THEN BACK TO DRIVE FOR TRANS. TO ENGAGE. THIS HAS OCCURRED ABOUT 4 SEPARATE TIMES.
NHTSA ODI 11231661
Jul 14, 2019Transmission & drivetrainEngine
THE CAR SHUDDERED AND JERKED WHEN STOPPED AND ON ACCELERATION FROM A STOP. A METAL GRINDING CAN BE HEARD FROM THE ENGINE WHILE DRIVING DURING THIS JERKING FROM ACCELERATION. THE CAR WOULD LOSE POWER WHILE DRIVING. ONE TIME, THE CAR STALLED, RESULTING IN LOSE OF POWER, WHILE I WAS TURNING LEFT THROUGH AN INTERSECTION. I HAVE BROUGHT THE CAR INTO THE DEALERSHIP FOR REPAIR MANY TIMES WITH NO RESOLUTION OF THESE SYMPTOMS.
NHTSA ODI 11231693
Jul 13, 2019Transmission & drivetrain
I WAS DRIVING 70 MILES AN HOUR ON THE EXPRESSWAY. THE CAR WITHOUT WARNING STOPPED ACCELERATING AND REDUCED TO 40 MPH IN SECONDS AS IF SOMEONE SLAMMED ON THE BRAKES. THE CAR WOULD NOT ACCELERATE. ADDITIONALLY, THIS SAME CAR HAS THE AIR CONDITIONING THAT WENT OUT. I AM TOLD ITS THE AIR COMPRESSOR WHICH IS EXPENSIVE. THE REAR CAMERA IS BROKEN AS WELL FOR NO OBVIOUS REASON. THAT WENT OUT IN THE FIRST YEAR. I TOOK IT IN AND WAS TOLD THE CAUSE WAS UNKNOWN. THIS CAR IS NOT SAFE.
NHTSA ODI 11231517
Jul 13, 2019SuspensionTransmission & drivetrainWheels
TAKATA RECALL I JUST BOUGHT THIS CAR IN 03-08-19 I NOTICE THE CAR WHEELS, TRANSMISSION SHAKES ITS LIKE IT DIDN'T WANT TO GO WHEN YOU HIT THE GAS. I THOUGHT MAYBE ITS OUT OF LINIMENT BUT SOMETHING IS NOT RIGHT. IN MOTION IN CITY AND HIGHWAY, TURNING. I HAVE NOT TAKEN TO DEALER SHIP I SAW THAT THEY ARE SOME RECALL ON THIS CAR. IF SO WHAT NEXT DO I?
NHTSA ODI 11231623
Jul 12, 2019Transmission & drivetrain
MY 2015 FORD FOCUS HAS HAD IT'S CLUTCH COMPLETELY REPLACED 2 TIMES SO FAR. OVER THE YEARS THE CAR HAS FREQUENTLY JERKED FORWARD WHEN ACCELERATING FROM A BRAKING POSITION, OFTEN TIMES MISSES GEARS WHEN ACCELERATING AND IS ALREADY IN MOTION, AND THE ENTIRE CAR NOTICEABLY SHUDDERS WHILE WAITING AT STOP LIGHTS. THE DEALER TOLD ME FOR YEARS THAT THESE WERE ALL NORMAL CAR OCCURRENCES AND I NEEDED TO ACCELERATE HARDER TO BREAK IN THE CAR. EVENTUALLY, ONE REP RELENTED AND EXPLAINED IT WAS A FAULTY DESIGN WITH NO SOLUTION AND THAT I'D NEED TO COME BACK IN AND HAVE THE CLUTCH REPLACED EVERY 10K MILES. UNFORTUNATELY, IT'S NOW THAT TIME AGAIN AS ALL OF THE SIGNS HAVE MANIFESTED ONCE AGAIN. SADLY, I HAVEN'T EVEN HIT 30K MILES AND A FOURTH CLUTCH IS ALREADY NEEDED.
NHTSA ODI 11231194
Jul 12, 2019Transmission & drivetrain
EXTREME SHAKING WHILE STOPPING AND STARTING TO ACCELERATE, WILL SOMETIMES SUDDENLY START TO MOVE FORWARD AT A STOP WITH BRAKE LIGHTLY APPLIED, THIS IS A KNOWN PROBLEM AND HAS HAD CLUTCHES IN DPS6 TRANSMISSION REPLACED TWICE, WHILE AT OTHER TIMES DEALER INFORMED REPAIRS WERE NOT IN THE PARAMETERS OF REPAIR
NHTSA ODI 11231209
Jul 12, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WOULD SPUTTER WHEN THE VEHICLE WAS STOPPED AND STARTED. ALSO, THE VEHICLE WOULD STALL BETWEEN SWITCHING GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW CLUTCH NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED WITH A USED PART. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 60,002. *TR
NHTSA ODI 11231414
Jul 12, 2019Transmission & drivetrain
I PURCHASED MY CAR NEW FROM RYAN FORD IN SEALY TX AND IMMEDIATELY STARTED HAVING TRANSMISSION PROBLEMS. I TOOK MY CAR BACK AND THEY ADJUSTED MY CLUTCH. THAT SAME DAY, THE CAR MADE A LOUD NOISE AND FELT LIKE THE BOTTOM WAS COMING OUT AS I WAS DRIVING ON THE TOLL. I TOOK MY CAR BACK AGAIN AND THEY KEPT MY CAR FOR A WEEK. THEY SAID THEY COULD NOT FIND ANYTHING WRONG WITH IT. FAST FORWARD, I CONTACTED FORD AND THEY ASKED ME TO CALL FORD RELATIONS. I TOLD FORD RELATIONS THAT IT WAS JERKING AND HESITATING. SO I TOOK MY CAR TO AUTONATION FORD HERE IN KATY, TX. THEY REPLACED THE BATTERY AND THE CLUTCH. I TOOK MY CAR BACK TO AUTONATION FORD AND EXPLAINED TO THE TRANSMISSION GENTLEMAN THAT MY DAD AND MY BOYFRIEND HAD DRIVEN MY CAR AND SAID THE TRANSMISSION WAS SLIPPING. THE SERVICE MAN DROVE IN THE NEIGHBORHOOD, NOTTINGHAM, AND SAID THERE WAS NOTHING WRONG WITH IT. SO I THEN RECEIVED A RECALL NOTICE AND I CALLED TO SCHEDULE AN APPOINTMENT AND THE LADY WHO SCHEDULES APPOINTMENTS TOLD ME THAT MY CAR WILL ALWAYS HAVE "SHUTTERING" PROBLEMS NOT MATTER HOW MANY ADJUSTMENTS OR HOW MANY TIMES THEY CHANGE MY CLUTCH. SHE SAID FORD HAS EXTENDED THEIR WARRANTY TO I BELIEVE 60K MILES. MY FIRST BRAND NEW CAR WAS A FORD EXPLORER SPORT WHICH I LOVED. I NEVER HAD A PROBLEM. I HAVE PURCHASED 2 FORD EXPLORERS, A F150, A FOCUS (BUT I DID NOT HAVE A TRANSMISSION PROBLEM), AND I LEASED A FLEX. MY CAR HAS UNDER 40K MILES AND I AM VERY FRUSTRATED THAT THE CAR WILL ALWAYS HAVE A PROBLEM. I FINANCED $25K AND I AM READY TO DROP OFF MY CAR AT THE DEALERSHIP WITH THE KEYS! I DO NOT WANT TO PUT ANYMORE MONEY INTO THIS CAR!!!!! I WILL NEVER BUY ANOTHER FORD AGAIN. I FILED A CLAIM WITH FORD BUT THEY SAID THERE WAS NOTHING THEY COULD DO BECAUSE I WAITED TOO LONG. NOBODY EVER TOLD ME THAT WHAT WAS REALLY GOING ON WITH THE CLUTCH. THEY MADE ME FEEL TO BE A STUPID LADY. I WILL SEND FURTHER DOCUMENTATION.
NHTSA ODI 11231462
Jul 12, 2019Transmission & drivetrain
HAVE HAD 5 DIFFERENT OCCASIONS WERE CAR WOULD JURK VIOLENTLY ON TAKE OFF . EACH TIME THE FORD DEALER WOULD JUST RESET TIMING THAT WOULD LAST 3MO THAN I HAVE TO TAKE IT BACK TO DEALER TO HAVE IT FIXED AGAIN HAVE APPT TO GO BACK TO DEALER FOR THE 6TH TIME IN 2YEARS . NEVER GETTING IT FIXED FOR GOOD .. THEY TOLD ME FORD WILL NOT REPLACE MY TRANSMISSION. ALL THEY CAN DO IT RECALIBRATE IT ... I AM NOW TAKING IT BACK EVERY 6MO TO GET FIXED . WERE IT LAST FOR MAYBE 2 TO 3 3MO. ON TAKE OFF IT JURKS SO VIOLENT AND STAULS OUT . I HAVE ALL PAPERS WORK FOR EVERY TIME I'VE HAD TO TAKE IT IN BECOUSE OF THE VIOLENT TAKE OFF . DEALER TOLD ME THE FORD FOCUS WAS DEFECTIVE WHEN MADE N SHOULD HAVE NEVER BEEN SOLD . IM AFRAID TO DRIVE IT ANY MORE . IT HAPPENED ON CITY STREETS N ANY TIME I HAVE TO TAKE OFF SO THAT IS ALL THE TIME. .. PLEASE HELP
NHTSA ODI 11231505
Jul 11, 2019Transmission & drivetrain
CAR HAS DELAYED QUICK ACCELERATION AND JERKING WHEN GOING FROM A STOP. WILL JERK IN ACCELERATION WHILE DRIVING AS WELL. OCCASIONALLY JERKING HAPPENS WHEN PULLING OUT FROM A PARKING LOT OR TURNING DOWN A STREET WHEN ON COMING TRAFFIC IS COMING THIS MAKES ME WORRIED BECAUSE IT COULD CAUSE A POTENTIAL ACCIDENT IF MY CAR DOES NOT GO WHEN I WANT IT TO GO AND THEN GOES WHEN IT SHOULDN'T GO. I HAVE TO LEAVE A LOT OF TIME SPACE WHEN ACCELERATING IN CERTAIN CONDITIONS. IT'S BEEN HAPPENING FOR 3 YEARS BUT HAS GOTTEN MORE AGGRESSIVE AND HASN'T CHANGED.
NHTSA ODI 11230975
Jul 11, 2019Transmission & drivetrainEngineFuel system
MY TRANSMISSION DOES NOT SHIFT PROPERLY ANS EVERYONE THAT I KNOW THAT HAS THIS SAME TYPE OF VEHICLE IS HAVING THE SAME PROBLEM. WHEN YOU TAKE OFF THE TRANS DOESNT SHIFT RIGHT.
NHTSA ODI 11231062
Jul 11, 2019Transmission & drivetrainEngine
CAR SPUTTERS, HESITATES, MAKES CLINKING NOISES WHEN ACCELERATING. ENTIRE FRONT END INCLUDING STEERING WHEEL SHAKES AND VEHICLE HESTITATES WHEN GIVEN GAS. WHEN STOPPED CAR RANDOMLY IDLES WITHOUT USING GAS PEDAL, EVEN COMPLETELY LOSES POWER AS IF OUT OF GAS REQUIRING CAR TO BE RESTARTED. ENGINE ALSO SHIFTS GEARS LATE IN RPM SEQUENCE. I HAVE ALREADY PAID FOR OUT OF POCKET THE ISSUE RELATED TO THE GAS CYCLINDER WHICH IS THE OPEN RECALL AND THESE PROBLEMS CONTINUE TO PERSIST. PROBLEM HAS PERSISNTED EVERY DAY SINCE DATE SELECTED WHIHC IS WHEN I PURCHASED VEHICLE.
NHTSA ODI 11231074
Jul 9, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT'S SPOUSE WAS DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STARTED TO SHUDDER. THE VEHICLE WAS TAKEN TO TIM DAHLE FORD (LOCATED AT 2534 N 200 E, SPANISH FORK, UT 84660, (801) 798-3553) WHERE IT WAS DIAGNOSED THAT THE CLUTCH IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI 11230507
Jul 6, 2019Transmission & drivetrainEngineFuel system
18S32 MANUFACTURER RECALL & 18V735 NHTSA RECALL. THIS RECALL WAS FIRST POSTED APPROXIMATELY 8.5 MONTHS AGO AND I STILL HAVE NOT HEARD ANYTHING ABOUT BRINGING IT IN FOR REPAIR. THIS IS A HUGE SAFETY CONCERN AND I HAVE A CHILD I TRANSPORT IN IT DAILY. I WANT AND NEED THIS RECALL RESOLVED ASAP AS I WILL SOON BE TRANSPORTING ANOTHER YOUNG CHILD. I CAN FEEL IT ACTING FUNNY AS IF SOMETHING ISN'T MOVING PROPERLY OR IT IS STALLING LIKE IT ISN'T GETTING FUEL WHEN I AM MOVING WHETHER IT'S SLOW FAST, SHORT DISTANCE OR LONG DISTANCE AND HAS BEEN HAPPENING MORE AND MORE CONSISTENTLY FOR THE LAST MONTH OR TWO
NHTSA ODI 11229746