What 1,022 owners told NHTSA about the 2015 Ford Focus RS

The contact owns a 2015 Ford Focus. The contact stated while driving on a highway at a disclosed speed the vehicle started shuddering and shifting then starting hesitating. There were no warning lights illuminated. The contact took the vehicle to the dealer and was diagnosed as the clutch needed to be replaced. The vehicle was repaired. This happen on several occasions The manufacturer was notified of the failure. The mileage was approximately 60,000.

NHTSA ODI 11471116

Cannot change my tires due to swollen lug nuts. Because of this my tires have not been able to be rotated and will need to be replaced because of too much wear. Several mechanics have had difficulty getting them off and on and have said that I need to purchase replacements because Ford lug nuts are notoriously bad. If I were to get a flat tire, I would be stranded.

NHTSA ODI 11470209

While driving the vehicle it begins shuddering and jerking, when parked and shifted into reverse the vehicle did not move, when brake was applied to shift to park, the vehicle lunged forward up and over the curb. This has been a continuous problem, when is the NHSTA going to do their job and make ford recall these vehicles.

NHTSA ODI 11469517

The car intermittently doesn't shift into reverse and struggled to shift from first to second gear and sometimes loses some power when shifting into or while in higher gears. I had it looked into by an independent service center who recommended replacement of 2 clutch actuators which I had done at a cost of $853.17. I didn't drive it for a week after the repairs while on vacation. When I returned, the same issues exist and the engine light is on. I couldn't back out of my driveway and had to drive through my yard to go to work.

NHTSA ODI 11469286

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle failed to shift gear as needed. The check engine warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission clutch needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 140,000.

NHTSA ODI 11468980

-RECALL TITLE: TRANSMISSION CONTROL -UNKNOWN -THE PROBLEM HAS BEEN CONFIRMED BY ARIZONA VEHICLE EMISSIONS --UNKNOWN -THE PROBLEM APPEARED ABOUT 3 YEARS AGO. IF FEELS LIKE SHAKING.

NHTSA ODI 11469048

3rd time the clutch has started to shudder violently during acceleration. 1st clutch replacement was covered under a Ford safety recall in Nov 2019 (58,000 miles), 2nd clutch replacement was paid in cash in April 2021 (76,000 miles), and now I'm looking at paying cash for a 3rd clutch replacement in June 2022 (92,000 miles). Ford has only covered ONE clutch replacement despite the clutch issue happening every 14 months. This is just outside the 12-month "warranty" for the parts & labor, and I'm fed up with having to replace the clutch almost every year.

NHTSA ODI 11468310

The CHECK ENGINE light keeps turning off and on, had a diagnostics test done and it came back, "TRANSMISSION FRICTION ELEMENT B STUCK ON", SERVICE INTERVAL LIGHT RESET PROCEDURE" the vehicle is a 2015 Ford Focus it has approximately 67,223 miles on it. we keep it maintained. it has been periodically shaking and jerking while driving and it tends to loose momentum as well. This started about a month ago. I have put in some gas treatments thinking it was bad gas. it gets better for a minute then gets worse. it has progressively gotten worse over the week.

NHTSA ODI 11468002

Transmission shudder when acceleration from a start. Sometimes it hesitates when starting out from a stop.

NHTSA ODI 11467794

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the RPM’s fell to zero, causing the vehicle to stall. The check engine, ABS, and several other unknown warning lights were illuminated. The vehicle was towed to an independent mechanic who diagnosed that the fuel tank was deformed and needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was then towed to the dealer; however, the vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to file a complaint with the NHTSA. The failure mileage was 108,102.

NHTSA ODI 11467821

Radio is making a loud popping noise at random times. It’s easily distracting and could very possibly cause an accident due to the random loudness of the popping.

NHTSA ODI 11467530

Esta es la segunda vez que se arruina la caja de la transmisión voy caminando y no agarra velocidad voy en el freeway y no avanza no hace los cambios al tratar de rebasar, aparece una luz roja y marca motor. Hoy apareció una advertencia en el tablero que dice transmisión caliente espere 5 minutos voy en freeway do de me parqueo??? Fui a la agencia y no me han ayudado dijeron que debo dejar el carro por 3 meses.ahi parado con ellos repito es la segunda vez en 2 años y medio que esto pasa

NHTSA ODI 11466677

Vehicle stalls & shuts off during use with zero warning, both while in park and while car is running and stopped with foot on brake at a stoplight, and also seems sluggish and straining during active driving as if it wants to stall and shut down. When car stalls, a warning displays (System Start Fault) when attempt is made to restart vehicle and the vehicle WILL NOT restart for anywhere between 45 minutes to 4 hours (so far). The vehicle will then go through varied reactions to attempts to restart when ignition key is turned ... ranging from the dashboard warning of System Start Fault with no success at restart to absolutely NO response of dashboard or other lights/warnings/electrical (completely dead). When this stall/complete shut down occurs, it also becomes locked in whatever gear it was in (Park or Drive) when the stall & immediate shutdown occurs and the gearshift locks in place and you're unable to shift into park or neutral as needed for tow or to move the vehicle off the roadway without the tow driver or other person dismantling the area covering the gearshift to access the hidden pin to shift into neutral to move the vehicle from the roadway. After the first complete shutdown during use occurred, it was taken to a local Ford dealership who was "unable to find the cause" at that time. Since that time, this complete shutdown while in use has occurred another four times within the 3 months following, resulting in either towing the vehicle or waiting 1-4 hours where the vehicle stalls/dies (parking lot, stoplight, etc) until the vehicle decides to restart. I have become terrified of driving this only means of transportation as I don't know when or where this vehicle is going to shut down without warning and fear I will be struck and killed by another vehicle or someone else killed when it shuts down again on the active roadway.

NHTSA ODI 11466180

The transmission went out and will not go in reverse. Thank goodness my daughter made it her friends from where we had it towed to bulldog transmission. The car is not drivable. It has 116000 mileage. The car did have a louder engine noise that other cars I’ve driven. The car was fine for several weeks, we bought it used. The car had a hard time getting up the neighborhood hill then died in the friends driveway.

NHTSA ODI 11465940

This car was involved in an accident recently. Car was totaled in the accident. Car hydroplaned during rain and hit another car on interstate. Air bags FAILED to deploy during accident. Car is available for inspection if needed. This could have been a fatal crash without air bag deployment. Car is currently being inspected by insurance company. Police were at the accident scene. There were no warning lamps, messages or other symptoms that anything was wrong with air bags. There are no current recalls for air bags according to Ford manufacturer. Ford manufacturer was contacted regarding issue and they stated that they won't do anything about it, they won't look at car or investigate, only to follow up with our insurance company.

NHTSA ODI 11465001

1.) After getting gas the car wouldn’t start. It took several attempts over half an hour to get it to start. This happened a couple of of times before the next incident. 2.) While driving on I-35 at 70 mph the car stopped accelerating, like it were in neutral, the dashboard warning message said “VEHICLE NOT IN PARK”. Lights, radio, etc. continued to work at full power,. The car never started again, but gave faint sounds of attempting to turn over. This is dangerous because I and my fellow drivers doing 70+ mph on a popular hwy weren’t expecting a car to just suddenly stop without warning. Towed to Grand Prairie Ford. Told it’s likely a transmission recall issue. They have 3 other 2015 Ford Focus in their service lot with the same issue. Those cars have been waiting for 2 & 3 weeks since diagnosis and parts are still not available.

NHTSA ODI 11464860

I had a ford certified tech work on my Ford Focus and after my recalls were supposedly repaired my car is doing worse than ever, if I stop on a hill I will sometimes roll backwards due to apparent engagement issue, and after a new tcm to fix that my car now displays “transmission overheating stop safely” after a few miles on the highway. it shifts really rough and I haven’t ran the risk of stopping on a hill. Not what I would expect coming from a family who has over 100 years put into working at ford motor company.

NHTSA ODI 11464896

The contact owns a 2015 Ford Focus. The contact stated that while driving approximately 65 MPH, the vehicle failed to accelerate while depressing the accelerator pedal. The vehicle started to decelerate without warning. After stopping and restarting the vehicle, the vehicle regained normal functionality. The contact stated that the failure recurred while attempting to accelerate from a stop light. The vehicle was towed to the local dealer who diagnosed that the transmission shift lever failed causing the clutch to fail. The contact was informed that the shift lever and clutch needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 101,000.

NHTSA ODI 11464331

My car is not currently drivable. It has stalled on the freeway which is unsafe. I had to drive it to a dealership with my car stoppable multiple times. I’ve had it at a Ford dealership and they are unwilling to pay for the clutch. The clutch had an extended warranty through Ford and I ran out of the extended warranty by 20K due to being able to take it in sooner due to it being my only car and the pandemic. I feel that this is on Ford due to it being a safety concern and not being drivable. They had an extended warranty because the clutch on these specific models has been faulty and I already had it replaced 5 years ago. I feel I should be compensated at least for the clutch and they are refusing.

NHTSA ODI 11464209

When taking off from a stopped position, such as stop sign or light, car stutters/stalled like jumping. It only does this in first gear, once it has shifted into second it continues to shift fine. However, once back in first gear it does it again. I fear that it will stall completely in first or power way down as I’m pulling into traffic, very likely causing a collision. This is a continual/daily occurrence. The date I specified for date of incident is just a general idea of when this started.

NHTSA ODI 11463990

The contact owns a 2015 Ford Focus. The contact stated that while attempting to accelerate the vehicle, the vehicle failed to shift into gear as needed. The vehicle then stalled with the check engine warning light illuminated. The vehicle was diagnosed with transmission failure by several independent mechanics. The vehicle was taken to the dealer and diagnosed the vehicle with transmission failure. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90, 000.

NHTSA ODI 11463052

Transmission slips jerks shakes when trying to take off. It will not pick up speed until it's in third gear,. This car is not a manual it's an automatic transmission. It was taken to a Ford dealer and we were charged money and told that it was fixed. This Is a 78-year-old womans car. She was unaware that the vehicle had an issue. The car only has 62,000 miles on it and is a 2015. And it also has a warning light that comes on when you drive with the AC on or on hot days or if you drive longer than a few miles a warning light comes on and tells you to pull over and that the car is overheating. Both of these items I'm listing are very dangerous especially when getting on an interstate or pulling out in traffic. I don't know if it's an electrical issue with the overheating light coming on but the radio has also stopped working. The transmission definitely has a safety issue. I'm afraid of driving very far because of these two issues.

NHTSA ODI 11462782

Violent shaking, not starting , feels like it’s switching gears while driving. Was told may be clutch b actuator motor , started as soon as purchased car and has worsened. Rpm randomly revving

NHTSA ODI 11461939

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The contact stated that the vehicle failed to operate as designed with the fuel tank half empty. The vehicle was taken to a dealer and diagnosed with a defective canister purge valve and provided an estimate. The contact was also informed that her vehicle had been serviced under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and that she no longer qualified for a free repair under the recall. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 30,000.

NHTSA ODI 11461788

after fueling the 2015 ford focus.Car is very hard to start and when it does start engine runs rough spits and sputters.Check engine light is on had diagnostic done, code was evap problem. was told problem was canister purge valve. no recall that i know of on this issue. this is very concerning because my wife drives this car hauls our grand kid and very elderly mother this should be a recall. THIS IS ALSO A VERY SERIOUS SAFTY ISSUE!!!!!!!!!!!!!!!!!!!!!!!!!!! thank you.This is not the first time this has happened. fifth to sixth times. ford needs to man up on this issue.

NHTSA ODI 11461095