What 979 owners told NHTSA about the 2015 Ford Focus Bev

THE CAR SPEAKERS HAVE BEEN MAKING POPPING AND CRACKLING SOUNDS SO LOUD THAT I HAVE JUMPED WHILE DRIVING, INCLUDING ONCE JERKING THE STEERING WHEEL. THERE DOES NOT APPEAR TO BE ANY PATTERN (NO TIES TO TURNING, ACCELERATING, BRAKING, BUMPS IN THE ROAD, ETC.) TO THE SOUNDS. THIS HAPPENS WHETHER THE STEREO IS ON OR OFF, INCLUDING AFTER THE CAR IS TURNED OFF UNTIL THE DOOR IS OPENED. I HAVE RESULTED TO WEARING EAR PLUGS WHILE DRIVING SO THAT I DON'T JUMP AND/OR JERK THE STEERING WHEEL - SOMETHING THAT IS NOT SAFE, BUT SAFER THAN THE ALTERNATIVE. I TOOK IT TO A FORD DEALERSHIP AND PROVIDED THEM WITH A VIDEO OF THE SOUNDS, BUT THEY COULD NOT GET THE SOUND TO OCCUR WHILE WORKING ON ANOTHER ISSUE. THEY ASKED ME TO BRING IT BACK WHEN IT STARTS MAKING THE SOUNDS AGAIN, WHICH IT BEGAN DOING VERY RECENTLY. HAVING GOOGLED THE PROBLEM, I'VE FOUND AT LEAST A DOZEN OTHER PEOPLE REPORTING THE SAME PROBLEM WITH 2012 AND 2013 FORD FOCUSES, BUT HAVE NOT FOUND ANY INDIVIDUALS WHO REPORTED THE ISSUE BEING RESOLVED. IT SEEMS TO ME THAT THIS IS AN URGENT SAFETY MANNER AND SHOULD BE HANDLED VERY SERIOUSLY AT THE COST OF FORD MOTORS. *TR

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THE TRANSMISSION IS HORRIBLE. I SHAKES IT SPUTTERS AND IT MAKES A GRINDING SOUND. AT TIMES IT SEEMS TO TAKE OFF WHEN ALL I DO IS PRESS SO LIGHTLY ON THE GAS. I HAVE HAD THE AUTOMATIC CLUTCH REPLACED. I TOOK THEM 3 TIMES TO FIX IT, FINALLY WHEN THE NOISE GOT SO BAD THE DEALERSHIP DECIDED TO FIX IT. I FEEL UNSAFE IN THIS CAR. I AM SURE IT WILL ONLY GET WORSE AS THE CAR AGES. IT HAD A PROBLEM SINCE DAY 1. THE DEALERSHIP KEPT TELLING ME IT WAS NORMAL.

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CAR KEPT BUMPING AND MOVING UNEVENLY WHEN STARTING FROM A STANDING STOP OR WHILE DRIVING AT SPEEDS BELOW 10 OR 15 MPH. THE DEALER REPLACED THE CLUTCH, ACTUATORS, & SEALS AND UP DATED THE PCM/TCM UNDER WARRANTY. THE WORK ORDER DATE WAS 9/28/2016 THE CAR HAD 14757 MILES ON IT. *TR

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THERE IS EXTREME DISTORTION OF THE IMAGE ON THE INSIDE MANUAL (NON-ELECTRONIC) REAR-VIEW MIRROR WHEN THE MIRROR IS SET TO THE "NIGHT" POSITION. THE MIRRORS ARE OK WHEN SET TO THE "DAY" POSITION. I HAVE OBSERVED THIS DEFECT IN THE MIRROR OF MY PERSONAL FORD FOCUS 2015, AND IN OTHER FORD VEHICLES I HAVE EXAMINED ON FORD DEALER LOTS. WHEN SET TO THE NIGHT POSITION, ANY MOVEMENT OF THE DRIVER'S HEAD RELATIVE TO THE MIRROR CAUSES SEVERE DISTORTION OF THE IMAGE WHETHER THE MOVEMENT IS IN THE VERTICAL OR HORIZONTAL PLANE (HOWEVER, MOVEMENT IN THE HORIZONTAL PLANE APPEARS TO CAUSE WORSE DISTORTION THAN IN THE VERTICAL). THIS DISTORTION IS MOST DISCONCERTING TO FOLKS WHO DRIVE AT NIGHT, AND COULD CAUSE THE DRIVER TO PERCEIVE THAT ANOTHER VEHICLE IS CLOSER/FARTHER BEHIND THAN IT ACTUALLY IS, OR TO PERCEIVE THAT IT IS IN A LANE OTHER THAN WHERE IT ACTUALLY IS. WHEN I DEMONSTRATED THIS TO MY LOCAL FORD DEALER SERVICE MANAGER AND TRIED TO MAKE A WARRANTY CLAIM, HE PERMITTED ME TO OBSERVE THE MIRROR IN OTHER VEHICLES ON THE LOT, ALL OF WHICH DEMONSTRATED THE SAME DEFECT. HE CLAIMS THAT IF A "DEFECT" APPEARS ON OTHER COMPARABLE VEHICLES, IT IS NOT REALLY A DEFECT AND IS "NORMAL." ANYONE WHO SUBSCRIBES TO SUCH NONSENSICAL LOGIC MUST SURELY BE LIVING IN A PARALLEL UNIVERSE!

NHTSA ODI 10937336

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS AND ACCELERATING FROM A STOP, THE VEHICLE HESITATED AND JERKED INTO GEAR. ALSO, THE ENGINE REVVED AND THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO MENTIONED THAT THE RUBBER ON THE INSIDE OF THE WHEELS WAS MISSING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000.

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I RENTED A VEHICLE FROM ENTERPRISE RENT-A-CAR. I DID NOT RECEIVE THE VEHICLE I RESERVED AND PAID FOR. THREE OUT OF THE FOUR VEHICLES SET ASIDE FOR UBER DRIVERS WERE BADLY STAINED ON THE INSIDE AND NOT WASHED ON THE OUTSIDE. THE ONLY VEHICLE OPTION LEFT FOR ME TO DRIVE FOR UBER WAS A 2015 FORD FOCUS, WHICH WAS STAINED ON THE INSIDE AND NOT WASHED ON THE OUTSIDE. I TRIED TO ASK FOR A REFUND AND WAS TOLD I HAD ALREADY PAID FOR THE RENTAL AND WAS LOCKED INTO THE AGREEMENT AS AN UBER DRIVER. I ASKED FOR A BETTER VEHICLE AND WAS TOLD THEY DID NOT HAVE ANY AT THE TIME FOR ME TO TRADE THE LAST VEHICLE OUT FOR. BASICALLY, I WAS STUCK WITH THE VEHICLE. THE CAR BEGINS TO JERK AS I ACCELERATE OR DRIVE. I INFORMED THE RENTAL CAR BRANCH, RENTAL CAR CUSTOMER SERVICE, AND THE RENTAL CAR CORPORATE OFFICE. NONE OF THESE DEPARTMENTS/DIVISIONS OF ENTERPRISE RENT-A-CAR SEEM TO BE CONCERNED REGARDING THE CONDITION OF THE CAR NOR HOW IT FUNCTIONS. MY UBER PASSENGERS (ESP. MALE PASSENGERS) HAVE BROUGHT IT TO MY ATTENTION THAT IT FEELS LIKE THE TRANSMISSION IS SLIPPING AND THAT I NEED TO GET IT FIXED. I HAVE ESCALATED THE MATTER TO UBER SO THEY ARE AWARE THAT ENTERPRISE IS NOT MAINTAINING THE CARS DESIGNATED FOR UBER DRIVERS NOR MEETING THEIR STANDARDS. I HAVE CONTACTED ENTERPRISE ON NUMEROUS OCCASIONS TO BE PUT IN ANOTHER CAR OR GET MY MONEY BACK AND THEY WILL NOT TAKE OWNERSHIP FOR THEIR WRONGDOING NOR RECTIFY THE SITUATION. THE CONDITION OF THE CAR AND HOW IT RUNS HAS AFFECTED MY UBER DRIVER RATINGS, INTERFERED WITH ME GETTING RIDE REQUEST, AND PROHIBITED ME FROM MEETING MY UBER DRIVER RIDE QUOTA FOR THE WEEK. I TOOK THE CAR TO AN UBER VEHICLE INSPECTION LOCATION WHERE THE CAR FAILED INSPECTION. UBER WAS NOT HAPPY WITH ENTERPRISE PROVIDING ME WITH AN UNSAFE VEHICLE.

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE SHOOK AND RATTLED WHEN SWITCHING FROM FIRST TO SECOND GEAR. THE DEALER INDICATED THAT THE VEHICLE WAS OPERATING NORMALLY AND NO FAILURE WAS PRESENT. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000. UPDATED 02/07/2017*CT CONSUMER STATED THE TRANSMISSION IS PROGRESSIVELY WORSE. IT IS NOW SLIPPING AS IT SHIFTS INTO 2ND GEAR. UPDATED 7/12/18*JB

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD NOT EXCEED 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT WIRES IN THE VEHICLE WERE CHEWED BY RODENTS, WHICH CAUSED THE FAILURE. THE CONTACT WAS INFORMED THAT THE CLUTCH AND WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 35 MPH, THE TRANSMISSION SLIPPED AND THE VEHICLE JERKED FORWARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

NHTSA ODI 10928554

CAR IS SLOW AT ACCELERATING FROM A COMPLETE STOP AND SHAKES AS IT ACCELERATES. CAR HAS TROUBLE TURNING ON AND WHEN IT DOES IT SHAKES. IT DOES THAT REGARDLESS IF THE ENGINE IS COLD OR WARM. AS YOU MERGE INTO A HWY IT IS SLOW AT GETTING TO SPEED AND THE ENGINE SOUNDS LIKE IS NOT IN GEAR.

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I PURCHASED A BRAND NEW 2015 FORD FOCUS IN JULY 2015 WITH 17 MILES ON IT. I HAVE PUT IT IN THE SHOP UNDER WARRANTY FOR SHUDDERING JERKING , THE RPMS GO UP WHEN I COME TO A STOP AND IT MAKES CLICKING NOISES AND GOING DEAD WHEN COMING TO A STOP OR TRYING TO LEAVE FROM A STOP. I HAVE NEARLY BEEN HIT TWICE WHEN PULLING OUT ONTO THE HWY TURNING LEFT GOING TO WORK BECAUSE THE CAR JUST JERKED AND DIED COMPLETELY. IF NOT FOR THE OTHER DRIVERS PAYING ATTENTION THEY WOULD HAVE HIT ME. I HAVE TWO YOUNG CHILDREN. I JUST READ AND FOUND OUT ABOUT THIS WHOLE POWERSHIFT LAWSUIT AND I AM IN TOTAL SHOCK. HOW COULD YOU SELL ME A VEHICLE WITH THIS KIND OF DEFECT? MY CHILDREN AND ME COULD BE KILLED EVERYTIME I GET IN THE VEHICLE. THE DEALERSHIPS ARE NO HELP EITHER. FIRST THEY SAID IT WAS "AN UPDATE" THAT I NEEDED. NEXT IT WAS NORMAL OF THOSE KIND OF CARS THEN IT WAS OK WE CAN'T FIND ANYTHING WRONG THEN IT WAS TCM THEN CLUTCH FINALLY AFTER THE CHECK ENGINE LIGHT CAME ON I TOOK IT TO THE LAST DEALER AND THEY SAID IT WAS THE VAPOR EMISSIONS VALVE. I JUST THROW MY HANDS UP WITH IT. I CANT TRADE IT IN BECAUSE ITS VALUE ITS SO LOW. I AM A SINGLE WORKING MOTHER OF TWO KIDS AND I AM SCARED EVERYTIME I GET IN THIS DEATH TRAP. HELP

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUDDERED, JERKED, AND HAD TOO MUCH HESITATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THE TRANSMISSION AND CLUTCH MODULE FAILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,000. UPDATED 01/10/2017*CT *TR

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. ON NUMEROUS OCCASIONS, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHUDDERED. THE DEALER MADE SEVERAL ATTEMPTS TO CHANGE THE COIL PACKS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,600.

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MY CAR LOST POWER WHEN I WANT TO START AFTER I STOP IN A RED LIGHT AS WELL IT MAKES WEIRD NOISES, I TOOK IT BACK TO THE DEALER AND THEY TOLD ME THAT I THE CAR IS FINE, THAT THEY RESET THE COMPUTER, THE CAR WAS FINE FOR TWO DAYS AND WHEN BACK TO THE SAME THINK AND NOW IS GETTING WORST

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TAKATA RECALL !! I HAVE A LOT OF PROBLEMS BECAUSE OF THE TRANSMISSION ON MY FORD FOCUS 2015 I LIVE ON FLORIDA I DON'T KNOW WHY FORD DOESN'T GIVE US A SOLUTION!!! I'M LOOSING THOUSANDS OF DOLLARS BECAUSE IDK AFTER THE WARRANTY GETS EXPIRED I CAN'T AFFORD CAR PAYMENT PLUS FIX THE TRANSMISSION ON MY CAR EVERY FIVE MONTHS:( I DON'T TRUST MY CAR I WOULD LIKE TO HEAR ABOUT ONE SOLUTION.! THEY ALREADY CHANGED THE CLUTCH ON MY CAR 2 TIMES AND THEY SAID THEY GONNA HAVE TO DO IT AGAIN EVENTUALLY

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE INSTRUMENT CLUSTER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN WIRE WAS DISCONNECTED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

NHTSA ODI 10916561

BOUGHT MY 2015 FOCUS WITH 31000 FROM A DEALER AND WAS TOLD THAT IT WENT THROUGH A 182 POINT INSPECTION AND WITH IN 2 DAYS OF OWNING HAD TO HAVE THE TRANSMISSION "REPROGRAMMED" BECAUSE OF A NASTY SHUTTERING FROM A STOP AND IT WAS FINE FOR ABOUT 2 DAYS AND IS GOING BACK INTO THE SHOP TOMORROW BECAUSE IT IS HAVING THE SAME ISSUE. WAS TOLD AT THE DEALERSHIP THAT THIS IS A KNOWN PROBLEM AND THERE REALLY IS NO FIX. IF I WOULD OF KNOW THIS BEFORE BUYING THE CAR THIS WOULD HAVE NEVER BEEN SOLD TO ME... THE CAR CONTINUES TO JERK FROM A STOP TO FIND ITS GEARS AND IS TOTALLY UNSAFE.

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TWICE PULLING ON TO A BUSY HWY MY CAR HAS STALLED/SHUDDERED, AND LOST POWER. BOTH TIMES HEAT GAUGE SKY ROCKETING. THE LAST TIME MY CAR TURNED OFF ENTIRELY, AND HAD OVER HEATED. HOWEVER IT HAD ONLY BEEN IN OPERATION FOR ABOUT 5 MIN. BOTH TIMES ON A BUSY HWY. FIRST TIME I TOOK IT IN, THEY SAID IT WAS A MODULE UPDATE. TWO WEEKS LATER IT HAPPENED AGAIN AND WORSE. I WAS ABLE TO LIMP MY CAR INTO THE DEALERSHIP AFTER LETTING IT SIT FOR 5 MINUTES. THEY REPLACED GASKETS, AND BLEW THEM ON THEIR TEST DRIVE. REPLACED A HOSE AND GASKETS AGAIN. MY CAR WAS RETURNED TO ME TWO DAYS AGO, AND LESS THAN 50 MILES LATER, THE CHECK ENGINE LIGHT CAME ON. THE COOLANT WAS HALF FULL, AND IN THE COURSE OF ROUGHLY 30 MINUTES OF OPERATION IT HAD GONE THROUGH HALF OF THE COOLANT. YET THERE IS NO TRACE OF A LEAK ON THE GROUND. IN ADDITION TO ALL OF THAT, ON THE FIRST FIX THE AC HAD CUT OUT TWICE WHICH SINCE THEY HAVE CLAIMED TO HAVE FIXED. WITH ALL OF THIS, IT HAD CREATED QUITE A FOWL SMELL IN MY CAR AS A RESULT. MY CAR AT THIS POINT, MY CAR HAS BEEN IN THE SHOP 21 BUSINESS DAYS (NOT INCLUDING SATURDAYS.. WHICH THEY WORK), THE ISSUES STARTED MID AUGUST AND IT IS NOW OCTOBER 7TH. THEY OFFERED TO GIVE US THE CAR BACK AND THAT IT WAS "JUST AN AIR BUBBLE". DESPITE THE CHECK ENGINE LIGHT BEING ON AND EXCESSIVE LOSS OF COOLANT. MY CAR HAS BEEN IN MOTION EACH TIME IT HAS HAD AN ISSUE. THE FIRST ISSUE I WAS JUST PULLING ON TO THE HWY, SO WAS JUST ATTEMPTING TO ACCELERATE. THE SECOND TIME I HAD REACHED THE HWY SPEED OF 55 MPH. (SEPARATE INCIDENT, THEY ALSO HAD TO REPLACE A FAULTY SEATBELT).

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MY CAR SHAKES TERRIBLY WHEN GOING INTO AND OUT OF FIRST GEAR. TRANSMISSION ISSUE I ASSUME. BOUGHT MY CAR BRAND NEW WITH 2 MILES ON IT IN AUGUST OF 2015. HAS BEEN DOING THIS EVER SINCE. I GET MY REGULAR OIL CHANGES AND DRIVE NORMALLY

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PURCHASED MID AUGUST 2016. WE HAVE PUT APPROX 750 MILES ON IT IN THAT SHORT TIME. 1ST INCIDENT, MY WIFE STOPPED AND WHILE THE CAR WAS IN DRIVE ROLLED BACKWARDS ON AN INCLINE THAT RESEMBLES LEVEL. 2. FROM STOP ATTEMPTING TO ACCELERATE IT JUMPS, STUTTERS AND BARLEY MOVES. WE HAVE ALREADY HAD A NEAR COLLISION IN AN INTERSECTION DUE TO THIS. ADDITIONALLY, WHILE GETTING ON THE ON RAMP IT IS SO SLUGGISH AT TIMES, THAT WE ARE NOT EVEN AT PROPER SPEED TO GET ON A FREEWAY. UNSAFE, PURCHASED FROM ENTERPRISE WHO TOLD US NOTHING ABOUT THIS AT THE TIME OF PURCHASE. ENTERPRISE IS ALLOWING PEOPLE DRIVE AWAY IN THESE PILES. IF THERE HASN'T BEEN DEATHS, THERE WILL BE. ENTERPRISE IS NOT ADVISING CUSTOMERS OF THIS BECAUSE THEY HAVE MANY IN THEIR FLEET THEY MUST MOVE OUT. SHAME ON THEM. NOTE: THE FOLLOWING FROM THE ENTERPRISE WEB SITE. WORRY FREE OWNERSHIP. OUR JOB DOESN'T END WHEN YOU PULL OFF THE LOT. FOR YOUR CONTINUED DRIVING PLEASURE, WE OFFER A UNIQUE COMBINATION OF BENEFITS TO KEEP YOU HAPPY DOWN THE ROAD. THEY BOAST ABOUT A 12 MONTH/12,000 MILE POWERTRAIN WARRANTY (LIMITED) SO YOU DON'T HAVE TO WORRY. THEY WILL TELL YOU ALL OF THE ISSUES WE BE TAKEN CARE OF. THIS IS A LIE BECAUSE FORD DOESN'T HAVE THE ANSWER YET.

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HAS A HESITATION ON TAKES OFF HAS HAD THIS ISSUE FROM DAY ONE DEALERSHIP WILL NOT TAKE CARE OF THIS

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AFTER SEVERAL ATTEMPTED REPAIRS, THERE IS STILL HESITATION AND LOSS OF POWER ON HIGHWAY. ALSO SHUDDERING AND HESITATION ON TAKE OFF. I HAD A INCIDENT AT A STAND STILL WHERE THE TRANSMISSION WOULD NOT ENGAGE AND HIT THE BACK OF A TRUCK. THE DEALER SAID JUST KEEP DRIVING AFTER COMPLAINING NUMEROUS OF TIME. SINCE JUNE 2016 IT HAS BEEN IN THE DEALERSHIP FOR REPAIRS AND CAN'T CORRECT THE ISSUE. IT IS A SAFETY HAZARD FOR THE DRIVER AND PASSENGERS.

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATE PEDAL WAS DEPRESSED. THE DEALER DIAGNOSED THAT THE CLUTCH IN THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME WITH NO FAILURE. THE FOLLOWING DAY, WHILE DRIVING 15 MPH, THE ENGINE REVVED TO 100 MPH WITHOUT WARNING. THE RPM WAS AT 8. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. UPDATED 12/13/16*LJ THE CONSUMER STATED THE DEALER REPLACED THE CLUTCH AND TRANSMISSION CONTROL MODULE. UPDATED 12/19/16.*JB

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THE SUNROOF GLASS EXPLODED, NOTHING HIT IT AND THERE WERE NO OTHER VEHICLES NEARBY.

NHTSA ODI 10895720

AT APPROXIMATELY 45 MILES AND HOUR GOING THRU A GREEN LIGHT I WAS CUT OFF BY SOMEONE MAKING A LEFT IN FRONT OF ME. 9600$ WORTH OF FRONT END DAMAGE AND THE PASSENGER HIT HER HEAD CAUSING A CONCISION AND SPRAINED NECK AND BACK, WEARING HER SEATBELT, I BELIEVE HER INJURIES HAPPENED BECAUSE NO AIRBAGS DEPLOYED

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