What 979 owners told NHTSA about the 2015 Ford Focus Bev

I WAS DRIVING MY CAR AS NORMAL AND PULLED IN TO PARK. I REVERSED AND TRIED TO GO FORWARD BUT THE CAR WOULDN'T BUDGE. I TOOK MY CAR IN ABOUT A MONTH A GO TO GET AN OIL CHANGE AND THE PROBLEM LOOKED AT AND I WAS TOLD TO JUST COME IN ON MY NEXT SERVICE AND GET THE PROBLEM TAKEN CARE OF. NOW THE PROBLEM HAS TURNED INTO MY CAR NOT BEING ABLE TO MOVE FORWARD

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BROUGHT THE CAR BRAND NEW, ENJOYED DRIVING IT BUT THEN A YEAR LATER THE CAR WOULD FEEL LIKE IT WOULD STALL BUT IT WOULDN'T STALL THEN WHEN BRAKING IT WOULD ACCELERATE MORE. TOOK IT TO THE DEALERSHIP AT HONOLULU FORD 1370 N. KING STREET HONOLULU, HI 96817 FOR AN OIL CHANGE AND TOLD THEM ABOUT IT ALSO TOLD THEM I GOT A RECALL LETTER IN THE MAIL AND SHOWED IT TO THEM BUT ALL I GOT WAS "OH YOU DON'T HAVE TO WORRY ABOUT THAT RIGHT NOW"! RECENTLY I HAVE CALLED THE DEALERSHIP ABOUT THE RECALL AND STILL NOTHING. THE CUSTOMER SERVICE IS TERRIBLE AND VERY RUDE.I DON'T KNOW WHAT TO DO SO THE ONLY THING I CAN DO IS CALL THEM EVERY WEEK AND ASK ABOUT THE RECALL.

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TRANSMISSION HESITATES TO SHIFT AND SOMETIMES WORKS UN-EXPECTEDLY. TRYING TO MAKE IT GO IN A TRAFFIC SITUATION IS VERY DANGEROUS AND IT JUMPING INTO ACTION MAKES IT DANGEROUS AS WELL DOUBLE CLUTCH IS NOT CONSISTANT.

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MY 18 YR OLD SON WAS DRIVING TO COLLEGE WHEN THE STEERING STIFFENED UP AND MADE HIM SWERVE, ALMOST GOING INTO ONCOMING TRAFFIC, AS HE LOST COMPLETE POWER STEERING. HAD THE VEHICLE TOWED AND WAS TOLD THE POWER STEERING IS ALL ELECTRONICALLY CONTROLLED AND THIS A KNOWN ISSUE BY FORD. MY WIFE CALLED AND WAS TOLD BY A FORD REP THAT THEY ARE NOT FAMILIAR WITH ANY REPORTED INCIDENTS. WE PAID FOR A REPLACEMENT PART AND THE ERROR WAS FIXED. JUST YESTERDAY 3/16/19 THIS HAPPENED AGAIN WITH MY 2YEAR OLD GRANDDAUGHTER IN THE BACKSEAT. I'M FAMILIAR HOW TO DRIVE A VEHICLE WITH NO POWER STEERING BUT THIS IS FAR WORSE. THE DASHBOARD SHOWED THE ALERT 'STEERING LOSS STOP SAFELY'. THE STEERING WAS COMPLETELY LOCKED UP AND I WAS UNABLE TO TURN FOR A FEW SECONDS. I WAS ON THE HIGHWAY AND STARTING DRIFTING INTO THE RIGHT LANE WITH NO STEERING CONTROL. THERE WAS MEDIUM TRAFFIC SO I WAS CONCERNED I'D HIT A CAR. I WAS FINALLY ABLE TO PULL THE STEERING WHEEL HARD ENOUGH TO STEER BACK IN MY LANE, HOWEVER ALL STEERING WAS HARD AND MADE ME SWERVE. IT IS IMPOSSIBLE TO KEEP THE CAR STRAIGHT. THIS IS A DANGEROUS ISSUE. UPON DOING SOME RESEARCH ONLINE, I'VE UNCOVERED MANY OTHERS WHO'VE EXPERIENCED THIS ISSUE AND SOME HAVE GOTTEN INTO WRECKS AND ONE DIED. WHY IS THIS NOT A RECALL? I COULD HAVE LOST MY SON AND NOW ME AND MY GRANDDAUGHTER COULD HAVE BEEN INJURED OR WORSE. SOMETHING HAS TO BE DONE.

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE TRANSMISSION SHIFTED IMPROPERLY AND CAUSED THE ENGINE TO REV VERY HIGH WHILE ATTEMPTING TO ACCELERATE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. KING COLONIAL FORD (3565 COMMUNITY RD, BRUNSWICK, GA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNKNOWN.

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IN MY GARAGE WOULD NOT START HALF TANK OF GAS. BOUGHT A NEW BATTERY I DIDN'T NEED. THEN I GOT LETTER FOR RECALL WHICH SAID THEY WOULD CONTACT ME IN FEBRUARY 2019. I HAVE RECEIVED NO LETTER.

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING 25-30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STARTED TO VIBRATE ABNORMALLY. THE VEHICLE WAS TAKEN TO MORRISTOWN FORD INC (LOCATED AT 1112 W MORRIS BLVD, MORRISTOWN, TN 37813, (423) 586-5520) WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC CLUTCH IN THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. .*BF CONSUMER STATED CAR RUNS WELL EXCEPT TRANSMISSION, IT SHUTTERS AND SHAKES HAS BEEN FIXED ONE TIME IN 2017. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10-15 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT STATED THAT THE VEHICLE WOULD GO INTO LIMP MODE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KOONS FORD OF BALTIMORE (6970 SECURITY BLVD, WOODLAWN, MD 21244, (410) 298-3800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR PASSENGER DOOR ERRONEOUSLY OPENED AND WOULD NO LONGER LOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR LATCH FAILED. THE DOOR LATCH WAS REPLACED. GENE BUTMAN FORD (2105 WASHTENAW AVE, YPSILANTI, MI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

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TOOK CAR IN FOR RECALL IN JANUARY, NOW IT'S ACTING UP AGAIN,NOT SHIFTING GEARS WHILE DRIVING. DANGEROUS. IN SHOP NOW.

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STEERING DEVELOPED A KNOCKING NOISE WHEN GOING OVER EVEN SMALL BUMPS AT ANY SPEED. COINCIDED WITH INCREASED PLAY IN THE STEERING WHEEL. VEHICLE HAS APPROXIMATELY 60000 MILES. WAS ADVISED THAT POWER STEERING RACK HAD AN INTERIOR COMPONENT IN DANGER OF BREAKING, ESTIMATED REPAIR COST $1800.

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE VEHICLE WAS DRIVING ON AN INCLINE, IT LOST POWER AND DECELERATED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SERRAMONTE FORD (LOCATED AT 999 SERRAMONTE BLVD, COLMA, CA 94014, (855) 638-2136) AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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WHILE DRIVING THE ENGINE STALLS, TOOK IT TO THE DEALER AS PER THE RECALL LETTER FROM FORD. THE CAR KEEPS STALLING AS BEFORE, THIS IS DAGEROUS AS YOU NEED TO PRESS THE BRAKES TO START IT AND THIS IS A HAZARD IN THE HIGHWAY. TAKING IT TO THE DEALER AGAING TODAY.

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED UPHILL, THE VEHICLE STALLED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY AND COULD BE DRIVEN SAFELY. THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE CONTACT PLANNED TO TAKE THE VEHICLE TO FORD STORE MORGAN HILL (17045 CONDIT RD, MORGAN HILL, CA 95037, (408) 782-8201) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION CAUSED THE VEHICLE TO JERK AND THE TRANSMISSION OVERHEATING INDICATOR ILLUMINATED SEVERAL TIMES. IN ADDITION, THE ENGINE WAS NOT FUNCTIONING NORMALLY. THE VEHICLE DROVE ROUGHLY AND THERE WAS A REDUCTION IN POWER AND SPEED, WHICH COULD CAUSE THE VEHICLE TO STALL. NORTH COUNTY FORD (450 W VISTA WAY, VISTA, CA 92083, 1-(888) 833-0634) STATED THAT CAMPAIGN NUMBER: 18S32 (STUCK CANISTER PURGE VALVE MAY CAUSE A STALL) COULD REMEDY THE FAILURE. THE VEHICLE REMAINED AT THE DEALER AWAITING REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

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MY VEHICLE HAS LOST THE USE OF POWER STEERING WHILE IN MOTION. THE VEHICLE BECOMES VERY HARD TO STEER MANUALLY AND MUST BE PULLED OVER AND RESTARTED TO ATTEMPT TO BRING THE POWER STEERING BACK ONLINE. IT HAS HAPPENED A COUPLE OF TIMES ON CITY STREETS AND HIGHWAYS. RESTARTING THE CAR DOES NOT ALWAYS BRING THE POWER STEERING BACK ONLINE. IT IS EXTREMELY DANGEROUS TO LOSE POWER STEERING WHILE DRIVING DOWN THE ROAD. THE DASH WARNING 'POWER STEERING ASSIST FAULT' APPEARS DURING THE EVENT THAT THE POWER STEERING MALFUNCTIONS.

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I HAVE NOTIFIED FORD OF THE ISSUE WITH MY CPV (CANISTER PURGE VALVE), WHICH CAUSES MY 2015 FORD FOCUS TO SUDDENLY STALL WHILE THE VEHICLE IS IN MOTION, IN OCTOBER OF 2018. IT IS NOW 02/25/2019 AND THERE IS STILL NO REMEDY TO FIX THIS PROBLEM. THIS CAUSES A GREAT SAFETY ISSUE TO MYSELF AND DRIVERS AROUND ME WHEN THE CAR SHUTS OFF WITHOUT WARNING.

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THIS RECALL HAS BEEN SINCE 12/2018 AND FORD HAS NO PARTS TO FIX THIS. I HAVE CALLED CORPORATE AND THEY DO NOT KNOW WHEN THEY WILL GET THEM. THIS ISSUE HAS NOW MADE THE CAR UNDRIVABLE AND THEY WILL NOT HELP ME. I SPENT ALL MORNING ON THE PHONE.

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING, THE FUEL GAUGE WARNING INDICATOR ILLUMINATED AND FAILED TO PROVIDE AN ACCURATE READING. IN ADDITION, WHILE DRIVING, THE VEHICLE FAILED TO SHIFT GEARS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SHEEHY FORD OF WARRENTON AT (540) 423-0904 (LOCATED AT 6443 LEE HWY, WARRENTON, VA 20187) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

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DRIVING MY VEHICLE IN NORMAL CONDITIONS WITH OVER 30 MILES LEFT TO A CHARGE ON A SUBURBAN STREET GOING APPROXIMATELY 45 MILES PER HOUR, SUDDENLY A RED TRIANGLE WARNING APPEARED ON THE DASH STATING STOP SAFELY NOW. 60 SECONDS LATER THE VEHICLE SHUT OFF AND I LOST ALL POWER LEAVING ME STRANDED IN THE DARK IN THE MIDDLE OF THE STREET. AFTER ABOUT 20 MINUTES I WAS ABLE TO RESTART THE VEHICLE AND PROCEED HOME. THERE IS NEVER ANY PRIOR WARNING TO THIS HAPPENING. THIS HAS HAPPENED 3 TIMES TO ME WITHIN A 2 MONTH PERIOD AND I HAVE TAKEN IT TO MY DEALERSHIP TWICE WITH NO RESULTS. I DRIVE 40 MILES TO WORK ONE WAY ON VERY BUSY PHOENIX FREEWAYS AND AM PETRIFIED THIS WILL HAPPEN IN THE HOV LANE AND I END UP IN A DANGEROUS SITUATION. I HAVE FOUND THIS TO BE AN ISSUE ON PREVIOUS YEARS MODEL RECALL NO 13V-523000. THE DEALERSHIP IS NO HELP AND TOLD ME THEY COULD FIND NO INFORMATION REGARDING IT EVEN THOUGH I DID.

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THE CAR SHUT OFF ON ME WHILE DRIVING AND I SCHEDULED THE DEALERSHIP TO FIX IT BECAUSE I FOUND SIMILAR ISSUES AND A RECALL BUT WHEN I DROPPED MY CAR OFF THEY SAID NO RECALL EXISTED FOR MY CAR AND THERE IS NOTHING THEY CAN ABOUT MY CAR. WHEN I WAS LEAVING THE DEALERSHIP I ALMOST GOT HIT IN TRAFFIC BECAUSE I HAD THE SAME ISSUE FOR TWO DAYS IN A ROW AND IT KEEPS HAPPENING.

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ENGINE OVERHEATED AT 56478 MILES WITH NO WARNING 1.0 LITER THREE CYLINDER. DRIVING 70 MPH AND TEMP GAGES WENT INTO RED WITHOUT ANY ADVANCED WARNING PULLED OVER.

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VEHICLE STALLS WHILE DRIVING, REGARDLESS OF SPEED AND FUEL LEVEL. CHECK ENGINE LIGHT GOES ON AND OFF REGULARLY. DEALERSHIP CLAIMS NOTHING WRONG BUT VEHICLE CONTINUES TO STALL.

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