What 979 owners told NHTSA about the 2015 Ford Focus Bev

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT'S SON WAS DRIVING AT AN UNDISCLOSED SPEED, WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DIAGNOSED AS FUEL TANK FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 59,969.

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MY CAR IS STALLING WHILE IN MOTION AND AT A IDLE. IT WILL STALL AFTER SITTING IDLE FOR ABOUT 15 MINUTES. I HAVE BROUGHT IT TO A FORD SERVICE CENTER AND THEY REFUSED TO FIX THE RECALL BECAUSE THE DIAGNOSTIC MACHINE DID NOT SHOW A CODE WHEN THE CAR WAS HOOKED UP TO THE MACHINE.

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TRANSMISSION HE RUNS WELL IN FIRST AND SECOND PERFECTLY AND IN THIRD SKATES

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MY 2015 FORD FOCUS STARTED SHUDDERING IN ITS SHIFTING ABOUT A A YEAR AFTER I GOT THE CAR USED IN 2018, IT'S ALOT WORSE NOW. I'VE TAKEN IT TO THE FORD DEALERSHIP TWICE AND WAS REFUSED...THEY DID A RESET OF SOME SORT BEFORE THEY TEST DROVE IT AND IT DIDNT SEEM TO SHUDDER LIKE IT DOES WITH ME, THE FORD EMPLOYEE EXPLAINED TO ME MY CAR DIDNT QUITE MEET THE MARK TO WHERE THEY CAN OFFER ME THE REPAIR. AFTER THIS I THOUGHT ALRIGHT HE RESET SOMETHING AND NOW MY CAR IS A LITTLE BETTER...COUPLE HUNDRED MILES LATER IT'S BACK REAL BAD FROM START TILL 3RD GEAR EVERY GEAR SHUDDERING AND STUDDERING JUMPING SHAKING VIOLENTLY, I TOOK IT BACK TO THEM, SAMETHING...IF I DO THIS AGAIN I'LL GET IT IN WRITING THAT FORD STATES MY VEHICLE IS FINE AND GO AHEAD AND GET A LAWSUIT GOING.

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THE PUSH OPEN GAS COVER WON'T OPEN LEAVING ME STRANDED AT GAS STATION.

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THE TRANSMISSION IS NOT SHIFTING GEARS PROPERLY. WE TOOK IT TO THE MECHANIC AND HE SAID THAT IT IS A COMPUTER PROBLEM. THE ONLY THING THAT CAN SOLVE THE PROBLEM IS A MASTER RESET. THE MECHANIC SAID THAT THAT IT IS NOT SOMETHING THAT CAN BE FIXED AND THE VEHICLE SHOULD BE RECALLED.

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ON 2/15/2021 WHILE IN MOTION AND UNDER ACCELERATION EVENTS ON THE HIGHWAY OR THE CITY STREETS, THE THROTTLE WILL BECOME COMPLETE UNRESPONSIVE AND ENGINE WILL HAVE COMPLETE LOSS OF POWER. DEALER CONFIRMED CONCERN AND STATED THAT THE MECHANICAL ACTUATORS IN THE TRANSMISSION WHICH CONTROL THE CLUTCH AND CLUTCH NEED TO BE REPLACED. FORD ALREADY HAS A CLASS ACTION LAWSUIT FOR THE TRANSMISSION, HOWEVER THE CLUTCH ACTUATORS IS NOT PART OF THE EXTENDED COVERED THAT FORD OFFERED.

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE SCARF SHE WAS WEARING BECAME CAUGHT IN THE DRIVER'S SIDE DOOR AND WAS UNABLE TO EXIT THE VEHICLE FROM THE DRIVER'S SIDE DOOR. THE CONTACT EXITED THROUGH THE PASSENGER'S SIDE DOOR. THE FLASHERS WERE ILLUMINATED. THERE WAS AN ABNORMAL CLICKING NOISE DETECTED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

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CAR WILL NOT START AFTER GAS IS PUT INTO THE CAR. TAKES A FEW TIMES TO START IT BACK UP AND WILL STALL IF NOT THROWN INTO DRIVE REAL QUICK AND SPEED OFF. RPM'S WILL CONSTANTLY RUN UP. TAKES A LOT OF POWER TO PICK UP SPEED OR GO UP A HILL.

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I STARTED THROUGH A BUSY INTERSECTION ON A GREEN LIGHT. THE CAR LOST POWER STEALING IN THE INTERSECTION. I BLOCKED TRAFFIC FOR SEVERAL MINUTES BEFORE I COULD GET ASSISTANCE TO MOVE THE CAR OUT OF THE WAY. NO ONE HIT MY CAR BUT IT WAS A DANGEROUS SITUATION.

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FORD HAS REFUSED TO HONOR MANUFACTURER RECALLS DUE TO "BRANDED TITLE". WHAT RECOURSE IS THERETO GET THESE SAFETY DEFECTS REPAIRED? DOOR LATCH & TRANSMISSION

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THIS CAR CUT OFF WHILE DRIVING IT HAS BEEN TAKEN TO THE FORD PLACE IN COVINGTON GEORGIA THE PROBLEM IS STILL HERE ALMOST COST ME MY LIFE CUT WHILE ENTERING INTO TRAFFIC IT HAPPEN OFTEN I AM PAYING ON THIS CAR MY JOB CLOSE DO TO COVID I NEED THIS CAR TO RUN BETTER SO I CAN WORK

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CAR WILL LURCH AND SHUTTER FROM TAKEOFF PROCEEDING THROUGHOUT 1ST TO 2ND GEAR AND FROM 2ND INTO 3RD, ALSO WHILE ACCELERATING AFTER SLOWDOWN WHILE EITHER IN TRAFFIC OR WHILE ACCELERATING OUT OF CORNERS. WHEN SHIFTING INTO REVERSE FROM A COMPLETE STOP THE CAR WILL SOMETIMES NOT ENGAGE REVERSE AND SEEM TO CATCH NEUTRAL AND JUST REV AND ROLL BACKWARD OR FORWARD DEPENDING ON INCLINE. THE CAR WILL SOMETIMES CATCH REVERSE AFTER A FEW SECONDS OF REVVING, OTHER TIMES I HAVE TO SHIFT INTO NEUTRAL AND BACK INTO REVERSE FOR IT TO ENGAGE THE GEAR

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THE TRANSMISSION THE GEARS WONT GO INTO REVERSE THERE WAS A RECALL ON TRANSMISSION CLUTCH STILL DIDN'T FIX THE PROBLEM ITS NOT EVEN 5 YEARS I HAVE HAD IT

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THE TRANSMISSION ON MY CAR HAS BEEN OCCASIONALLY STUTTERING AND OVERHEATING AT LOW SPEEDS AND HIGH SPEEDS. FORD HAS AN EXTENDED /TSB FOR THE TRANSMISSION REGARDING THE VERY SAME PROBLEM. HOWEVER THEY REFUSE TO SERVICE MY CAR EVEN THOUGH IT FALL WITHIN THE MILEAGE AND YEAR. REASON IS BECAUSE THE CAR WAS INVOLVED IN AN ACCIDENT LAST YEAR WHICH HAD NOTHING TO DO WITH THE DRIVETRAIN AND THEY HAVE CANCELLED ALL WARRANTIES REGARDING THE CAR.

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DRIVING ENGINE WILL STALL AND ENGINE WON'T START IF YOU GET GAS. PURGE VALVE IS NOT WORKING CORRECTLY AND THERE ISN'T A RECALL CURRENTLY ON THIS CAR BUT ON OTHERS 2012-2018 FOCUSES.

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HELLO, MY NAME IS [XXX]. I AM EMAILING YOU BECAUSE I HAVE A BIG PROBLEM/CONCERN. MY CAR HAD A RECALL ON SOMETHING IN THE TRANSMISSION. SO IN APRIL OF 2019 I TOOK MY CAR TO THE SHOP AT CARMEN FORD IN NEWCASTLE, DE WHERE I PURCHASED MY CAR FROM. WHEN I TOOK IT THERE THE CHECK ENGINE LIGHT FOR THE RECALL HAD CAME ON AND IT WAS JERKING. THEY CLAIM THEY FIXED IT. WELL IN THE BEGINNING OF DECEMBER 2019 MY CHECK ENGINE LIGHT CAME ON WITH THE SAME CODE AND WAS JERKING AGAIN. I TOOK IT BACK TO CARMEN FORD. THEY HAD MY CAR THREE WEEKS AND THEY SAID ALL THEY HAD TO DO WAS RESET TWO THINGS THAT WEREN'T MATCHING UP. THE SAME DAY I PICKED IT UP I HAD TO TAKE IT BACK BECAUSE IT WAS STILL JERKING. THEY HAD MY CAR TWO IN A HALF MORE WEEKS THAN CALLED ME AND SAID THAT 4 TECHS DROVE MY CAR AND THEY HAD NO PROBLEM AND IT WASN'T JERKING. SO I WENT UP THERE AGAIN ON JANUARY 13,2020 AND DID A RIDE TEST WITH BILL WHO AT THIS TIME HAD NOTICED THE JERKING MY CAR WAS DOING THAT I WAS TALKING ABOUT. WE TURNED AROUND AND WENT BACK TO CARMEN FORD WHERE HE SAID HE WILL LET THE TECHS NO IT'S JERKING NOW. TWO DAYS LATER HE CALLED ME AND SAID THE TECH DID A SHUTTER TEST AND IT'S NORMAL. HE SAID THAT SOMETIMES FORD CARS DO THE JERKING AND THAT IT IS NORMAL. I EXPLAINED TO THEM IT HAS ONLY DONE IT THESE TWO TIMES THAT MY CHECK ENGINE LIGHT CAME ON WITH THIS RECALL THING. HE SAID THERE IS NOTHING ELSE TO DO AND MY CAR WAS READY FOR PICK UP. I PICKED UP MY CAR ON FRIDAY, JANUARY 15,2020. WHEN I PICKED IT UP IT WAS MAKING A LOUDER NOISE THAN HAD BEEN, STILL JERKING VERY BAD AND NOW WILL NOT REVERSE. I CALLED THE SERVICE SHOP AT CARMEN FORD SATURDAY MORNING JANUARY 16,2020@ 10:30AM AND THEY BASICALLY BLEW ME OFF. THIS IS MY ONLY VEHICLE AND I HAVE TWO YOUNG CHILDREN THAN I HAVE TO DRIVE WITH IN THAT CAR AND I DON'T FEEL IT IS SAFE AND THEY ARE REFUSING TO FIX ANYTHING BUT KEEP TELLING ME IT'S FINE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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FLAT TIRE WHILE PARKED. VEHICLE STRANDED IN DRIVEWAY. LUG WRENCH THAT CAME WITH THE VEHICLE DOES NOT FIT LUG NUTS. UNABLE TO REMOVE WHEEL TO INSTALL SPARE. TRIED USING SOCKET WRENCH. COULD NOT FIND A SOCKET THAT FIT. TRIED THE FOLLOWING SOCKETS: 3/4", 13/16', 19MM, 21MM. THE LUG NUT SIZE IS SOMETHING IN BETWEEN THESE. THE LUG WRENCH THAT CAME WITH THE VEHICLE IS 3/14' AND FITS THE WHEEL LOCK ADAPTER THAT CAME WITH THE VEHICLE.

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2015 FORD FOCUS SHUTTERS UPON ACCELERATION. THE CLUTCH ASSEMBLY FOR THE AUTOMATIC TRANSMISSION NOW HAS TO BE REPLACED FOR THE THIRD TIME IN OWNING IT LESS THAN 4 YEARS. FORD WILL NOT PAY FOR THE REPLACEMENT AND THERE SHOULD BE A RECALL.

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INTERMITTENTLY DOWNSHIFT INDEPENDENTLY WITHOUT WARNING. THE CONTACT WAS THEN NOTIFIED THAT HER VEHICLE WAS PLACED UNDER RECALL FOR NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE VEHICLE WAS REPAIRED AT GREEN FORD SERVICE CENTER (3800 W WENDOVER AVE, GREENSBORO, NC 27407). DESPITE THE RECALL REPAIR, THE CONTACT STATED THAT THE FAILURE PERSISTED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED BACK TO THE DEALER. THE CONTACT WAS THEN INFORMED THAT THE RECALL WAS A ONE-TIME REPAIR AND WAS OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE REPAIR WAS ONLY SUPPOSED TO LAST A YEAR. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

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FROM A STOP,VEHICLE SEEMS TO SHUDDER AS IT SHIFTS FROM 1 TO 2, AND 2 TO 3

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TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SHOULDER, TURNED OFF AND RESTARTED THE VEHICLE TO RESUME NORMAL OPERATION. THE CONTACT STATED THAT AFTER RESTART, THE VEHICLE FAILED TO RESPOND WHEN SHIFTED INTO REVERSE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MOTOR CLUTCH FAILED AND NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE THEN WAS TAKEN TO AUTONATION FORD KATY (20777 KATY FREEWAY, KATY, TX 77450, (281) 305-8949) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 16V479000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT WARRANTY ON THE VEHICLE WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 151,500.

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THE CAR HAS A HARD TIME ACCELERATING AND ALMOST ALMOST DOESNT SOMETIMES. THE ENGINE WAS SILENT BUT NOW THE ENGINE SEEMS KIND OF LOUD WHEN STARTING UP. THE CAR WAS IN MOTION ON THE STREET.

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WIPERS DON'T SHUT OFF WHEN CARED IS OFF AND DON'T TURN ON SOME TIMES WHEN I DRIVE AND IT RAINING HARD OR SNOWING

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PARKED THE CAR, TURNED MOTOR OFF, SMELLED SMOKE, RELEASE INSIDE HOOD, MORE SMOKE COMING FROM UNDER HOOD, COULD NOT OPEN HOOD UP,FLAMES STARTED SHOOTING OUT, CALLED 911 WHO CALLED FIRE DEPARTMENT, SEVERAL SMALL EXPLOSIONS BEFORE FIRE DEPARTMENT, WHOLE FRONT CAR ENGULFED IN FLAMES. VEHICLE JUST TURNED 21000 MILES, H.AD NOT BEEN DRIVEN FOR A CAR SINCE I HAD 2 SURGERIES FOR FRACTURED FEET AND JUST STARTED DRIVING SEVERAL WEEKS AGO. DID DAMAGE TO MY SONS MOTOR HOME AND DRIVEWAY. VEHICLE HAD BEEN GARAGE KEPT SINCE NEW AND NO MAINTENANCE PERFORMED ON VEHICLE OTHER THAN 1 RECALL WHICH DEALER TOOK CARE OF IT IN 2/2020. LUCKLY NO ONE HURT. VEHICLE WAS STATIONARY AND JUST SHUT OFF WHEN INCIDENT OCCURRED. CAN GET PHOTOS FROM MY DAUGHTER-IN-LAW AS I DIDN'T TAKE ANY AT THE TIME. VEHICLE HAS BEEN DECLARED A TOTAL LOSS.*DT*JB

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