Home · 2015 Ford Focus Bev · Complaints

What 979 owners told NHTSA about the 2015 Ford Focus Bev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (979)Crash / fire / injury (35)Transmission & drivetrain (536)Fuel system (165)Engine (157)Steering (94)Electrical system (63)Speed control (43)Airbags (17)Body & structure (16)Wheels (12)Visibility & wipers (10)

536 of 979 complaints match · Transmission & drivetrain · clear filters · page 14 of 22

Aug 14, 2019Transmission & drivetrain

CAR SHAKES BADLY WHEN ACCELERATING FROM A STOP, ESPECIALLY ON AN INCLINE. CAR CAN STALL AND COME TO A STOP WHEN TRAVELING LESS THAN 40 MPH. THE FIRST ISSUE HAS BEEN HAPPENING SINCE THE CAR WAS NEW AND THE STALLING BEGAN HAPPENIN JUST IN THE LAST WEEK.

NHTSA ODI 11243906

Aug 14, 2019Transmission & drivetrainElectrical systemFuel system

WHEN TRYING TO ACCELERATE FROM STOP MY CAR SPUTTERS/ STUTTERS AND TRIES TO STALL OUT. IT ALSO HAS SOMETHING WRONG IN THE ELECTRICAL SYSTEM THAT HAS CAUSED MY STEREO AND OTHER FUNCTIONS TO NO LONGER WORK

NHTSA ODI 11244058

Aug 13, 2019Transmission & drivetrain

TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE'S PRESSURE PLATE WAS NOT FUNCTIONING AND CAUSED THE CLUTCH TO LOCK AND BECOME UNRESPONSIVE, WHICH RESULTED IN A FORCED GEAR CHANGE. THE FAILURE OCCURRED AFTER AN EXTENDED TIME PERIOD. THE VEHICLE WAS TAKEN TO MARSHAL MIZE FORD (5348 TN-153, HIXSON, TN 423-875-2023) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 22271967-C6H7W6. THE CONTACT STATED THAT HE RECEIVED AN UNKNOWN RECALL NOTICE FOR THE VEHICLE; HOWEVER, THERE WERE NO OPEN RECALLS ASSOCIATED WITH THE VIN. THE CONTACT WAS PROVIDED WITH THE NUMBER TO THE FEDERAL TRADE COMMISSION. THE FAILURE MILEAGE WAS 70,000.

NHTSA ODI 11243539

Aug 13, 2019Fuel systemTransmission & drivetrain

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 15 MPH, THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT TOOK THE VEHICLE TO FOUR SEASONS FORD (601 DUNCAN HILL RD, HENDERSONVILLE, NC 28792, 828-693-4281) AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER INFORMED THE CONTACT THAT THE VEHICLE NO LONGER QUALIFIED FOR THE RECALL DUE TO A PRIOR REPAIR MADE TO THE TRANSMISSION WHERE A STRIP WAS WELDED ONTO THE BOTTOM OF THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THEY COULD REBUILD THE TRANSMISSION; HOWEVER, SHE WOULD HAVE TO PAY FOR THE REPAIR OUT OF POCKET. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,685.

NHTSA ODI 11243744

Aug 10, 2019Transmission & drivetrainElectrical systemEngine

A BOUGHT A USED FORD CAR FROM TOYOTA, THE CAR UNKNOWINGLY HAD A RECALL ON IT. THE CAR HAS BEEN SEEN 10 TIMES, UNDER WARRANTY, THE TRANSMISSION AND CLUTCH HAS GONE OUT, FORD AND TOYOTA HAVE REFUSED TO BY BACK THE CAR. CAR HAS BEEN OUT OF SERVICE FOR 31 DAYS AS OF NOW. AND I HAVE NOT RECEIVED A RENTAL, FORD WILL NOT OPEN THE RECALL BACK OPEN. HENDRICKS WON'T LOOK AT THE CAR THEY TELL ME TO TAKE IT BACK TO FORD. WHILE DRIVING THE CAR THE CAR WOULD NOT EXELORATE PASS 40-55 MILES PER HOUR. THE RADIO, BLUETOOTH PORTS STOPPED WORKING. THE AUTO START AND STOP STOPPED WORKING. I HAVE CONTACTED FORD COMPANY MORE THAN 10 TIMES WITH 6 CASE NUMBERS. THE LAST TIME I WAS DRIVING THE CAR I WAS IN MOTION ON THE HIGHWAY WHEN I COULD SMELL A BURNING ODER, THEN THE CLUTCH PEDAL WENT OUT (STUCK IN THE FAR BACK POSITION) THEN THE CAR WHEN INTO LIMP MODE AND WOULD NOT EXCEL PAS 50 MILES PER HOUR AFTER PRESSING THE GAS THE GAS PETAL GOES OUT. THE STICK TO CHANGE GEARS WHEN OUT AND THE CAR WAS SMOKING. I THEN ROLLED OFF THE NEAREST EXIT RAMP WHERE THE CAR CAME TO A STOP IN THE MIDDLE OF THE STREET

NHTSA ODI 11242935

Aug 6, 2019Transmission & drivetrain

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING DUE TO AN ACTIVE RECALL. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT REVERSE WHEN PLACED INTO THE REVERSE GEAR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (POWER TRAIN) REGARDING THE CANISTER PURGE VALVE. THE CONTACT SPOKE WITH DUNPHY FORD (7700 FRANKFORD AVE, PHILADELPHIA, PA 19136, 215-624-6700) AND WAS ADVISED TO BRING THE VEHICLE IN TO BE DIAGNOSED, BUT NOT TO BE REPAIRED FOR THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 42,000.

NHTSA ODI 11242056

Aug 4, 2019Transmission & drivetrain

WHEN DRIVING THIS FOCUS, UPON INITIAL ACCELERATION, THIS CAR SHUTTERS BADLY. SEEMS TO SHUTTER MORE ON HOT DAYS, BUT THIS OCCURS ALL YEAR ROUND. AFTER DOING RESEARCH, FOUND THAT THIS IS A MAJOR ISSUE WITH THIS TRANSMISSION. PLAN ON CALLING DEALERSHIP TO SEE IF THIS ISSUE CAN BE RESOLVED. I DO NOT WANT THIS TO BECOME A SAFETY ISSUE FOR MY FAMILY.

NHTSA ODI 11241588

Aug 1, 2019Transmission & drivetrain

TRANSMISSION SHUDDERS SLIPS AND IS GENERALLY SLUGGISH. SOMETIMES READS IN NEUTRAL AND CAR IS IN DRIVE MODE. FORD DEALERSHIPS STATE CLUTCH ASSEMBLY AND SEALS NEED REPLACED HAVE WRITTEN DOCUMENTATION FROM DEALERSHIP CONFIRMING THE ISSUE. I CONTACTED FORD CUSTOMER CARE AND WAS TOLD THAT THERE WAS NOTHING THEY WILL DO TO REPAIR THE PROBLEM AS FORD HAS NOT RECOGNIZED THAT THERE IS AN ISSUE. I WAS TOLD THAT I AM RESPONSIBLE FOR REPAIRS EVEN THOUGH THEY ARE AWARE OF THE PROBLEM.I WAS SHUNNED AND GENERALLY TREATED VERY POORLY BY EVERY F ORD DEALERSHIP I SPOKE WITH AS THEY STATED THEY CANNOT RECOVER THE REPAIR COSTS FROM FORD.

NHTSA ODI 11241111

Jul 29, 2019Transmission & drivetrain

GOT THE CAR AROUND 31K MILES I'VE BEEN DOING UBER SINCE I'M A COLLEGE STUDENT WHO DESPERATELY NEEDS MONEY ALL THE TIME. MY TRANSMISSION JUST WENT ON MY 2015 FORD FOCUS SE IN THE MIDDLE OF TRAFFIC WHILE I HAD A PASSENGER. I WAS GOING ABOUT 20 MPH AROUND A ROUND ABOUT, WHEN THE ENGINE SUDDENLY STALLED. ON THE DASH IT SAID TRANSMISSION IS OVERHEATING WAIT 5 MINUTES. SO I DID. THE TRANSMISSION WOULDN'T GO INTO GEAR. I HAD A PREVIOUS 2013 MODEL WITH THE SAME TRANSMISSION PROBLEM. TO THINK FORD WOULD OF FIXED THE PROBLEM, THEY CONTINUED TO SELL THESE CARS. KNOWING THEY HAD FAILURE WITH THE TRANSMISSION.

NHTSA ODI 11240233

Jul 28, 2019SuspensionTransmission & drivetrain

WHEN TURNING THE CAR VIBRATES AND SHAKES A LOTS AND MAKE SOME NOISE.NOT SURE WHAT THIS COULD BE BUT NEED HELP WITH THIS BEFORE SOMETHING HAPPENS. THIS HAPPENED UPON TURNING TAKE OFF,HIGHWAY, EXHILARATION IN CITY ALSO TOO. I JUST BOUGHT THE CAR I NOTICE THIRD A FRIEND BOUGHT THIS TO MY ATTENTION I THOUGHT IT WAS THE ALL WHEE WE DRIVE. BOUGHT CAR03-08-20 DRIVE OUT OF TOWN IN APRIL FOR WEDDING.

NHTSA ODI 11240171

Jul 26, 2019Transmission & drivetrain

SHUDDER AFTER ACCELERATION

NHTSA ODI 11234975

Jul 26, 2019Transmission & drivetrain

THE TRANSMISSION IN MY 2015 FORD FOCUS HAS HAD NUMEROUS TRANSMISSION CONTROL MODULE UPDATES ( TCM ) WHICH THE DEALERSHIP KEPT SAYING WOULD FIX THE PROBLEM WHICH IT DID NOT IN MOST CASES MADE IT WORSE. THE DUAL CLUTCH HAS BEEN REPLACED 4 TIME'S THE THROW OUT BEARING, AND THE SHIFT MOTORS FOR THE FIX TO LAST BETWEEN 10,000 TO 15,000 MILES AND THE VEHICLE CLUTCH BEING REPLACED AGAIN. AT THE LAST VISIT TO DEALERSHIP WAS ADVISED THE CLUTCH NEED REPLACED AGAIN BUT WAS ADVISED IT WAS NOT UNDER WARRANTY NOW BECAUSE THE CLUTCH USED AT LAST REPLACEMENT WAS THE LATEST REVISED EDITION THAT HAD A 10,000 MILE WARRANTY THROUGH THE DEALERSHIP TO CONTACT FORD CUSTOMER CARE AND OPEN A CASE UP TO SEE IF FORD WILL WARRANTY THE REPAIR. WAS ADVISED TO TAKE THE VEHICLE BACK TO THE DEALERSHIP AND GIVE THEM THE CASE NUMBER ISSUED BY FORD. THE DEALERSHIP CALLED LATER THAT DAY AND ADVISED THAT MY CAR WAS READY FOR PICKUP. AFTER ARRIVING AT THE DEALERSHIP THE CLUTCH HAD NOT BEEN REPLACED WAS ADVISED AT THAT TIME IT DID NOT MEET THE REQUIREMENTS OF THE SHUTTER FILE NUMBER TO WARRANT REPLACEMENT BUT IT DID A WEEK EARLIER WHEN THE VEHICLE WAS AT THE DEALERSHIP. AT THE CURRENT TIME THE SLIP'S ON ACCELERATION. JERK'S AND SHAKE'S WITH SUDDEN ACCELERATION FROM A STOPPED POSITION. HILL ASSISTANCE WORKS SPORADIC TO KEEP THE CAR FROM ROLLING BACKWARDS WHEN PULLING OUT ON A HILL. THE CAR AT TIMES WILL NOT WANT TO UPSHIFT OR DOWNSHIFT WHEN IT NEED TO CAUSING YOU TO HAVE TO PULL OFF THE SIDE OF THE ROAD AND PUT THE VEHICLE IN PARK THEN IT WILL SHIFT CORRECTLY FROM A FEW DAYS TO A COUPLE OF WEEKS. THEN THE SAME PROBLEM AGAIN. BUT I'M TOLD BY FORD AND THE DEALERSHIP THERE IS NOTHING WRONG WITH THE CAR NOW AFTER I GOT A CASE NUMBER FROM FORD ON THE TRANSMISSION. THE CAR CURRENTLY HAS ONLY 75,000 MILES AND HAS STILL NOT BEEN FIXED BY FORD.

NHTSA ODI 11235090

Jul 25, 2019Transmission & drivetrain

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TAKEN TO AKINS FORD (220 WEST MAY ST, WINDER, GA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CONTACT STATED THAT THE CLUTCH WAS SERVICED APPROXIMATELY EIGHT SEPARATE TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 5,000.

NHTSA ODI 11234841

Jul 25, 2019Transmission & drivetrain

THIS VEHICLE HAS SEVERE ISSUES WITH THE TRANSMISSION. IT WILL SHUDDER UPON ACCELERATION AND SLIP GEARS. AT LEAST ONCE WHILE IN MOTION, THE VEHICLE SHIFTED ITSELF INTO NEUTRAL AND I LOST THE ABILITY TO ACCELERATE WHILE ON THE HIGHWAY. MY REQUEST FOR RELIEF IN THE CLASS ACTION SUIT WAS DENIED WITH NO EXPLANATION OR WAY TO APPEAL.

NHTSA ODI 11234907

Jul 25, 2019Transmission & drivetrain

I WAS AT A STOP LIGHT. WHEN I BEGAN TO SLOWLY ACCELERATE AWAY FROM THE LIGHT MY CAR SHOOK AGGRESSIVELY AND STALLED IN THE INTERSECTION. LUCKILY OTHER CARS WERE ABLE TO STOP. I RESTARTED MY CAR AND PUT IT IN GEAR IT BEGAN TO SHAKE AGAIN. I TURNED THE CAR OFF. EVENTUALLY I STARTED THE CAR AND DROVE IT HOME SHAKING EVERY TIME I ACCELERATED. I TOOK IT TO BEAU TOWNSEND FORD. THEY TOLD ME IT WAS A CLUTCH SHUDDER IN THE TRANSMISSION AND NEEDED FIXED. THEY SAID IT IS A COMMON PROBLEM WITH MY TRANSMISSION. THEY TOLD ME THEY HAVE PROBLEMS WITH THE TRANSMISSION SLIPPING INTO NEURAL. I PURCHASED MY CAR ONE YEAR PRIOR AND THE SALESMAN TOLD ME THEN THAT THE TRANSMISSION WAS RELIABLE AND EFFECTIVE. HE IT WAS A GREAT TRANSMISSION THAT NEVER NEEDED SERVICING DURING THE LIFE OF MY CAR. HE KNOWINGLY LIED TO ME.

NHTSA ODI 11234909

Jul 25, 2019Transmission & drivetrain

THE CAR JUMPS, SHAKES, AND JITTERS WHEN TAKING OFF FROM A START. OFTEN TIMES JERKS BADLY AND FEELS AS IF IT WILL NOT WANT TO GO!

NHTSA ODI 11234956

Jul 25, 2019Transmission & drivetrain

I AM THE ORIGINAL OWNER OF A 2015 FORD FOCUS WITH NO ACCIDENTS. AFTER 2 YEARS AND 20,000 MILES THE CAR WOULD OCCASIONALLY SHAKE VIOLENTLY UPON ACCELERATION, WHERE IT WOULD THEN ACCELERATE SLOWER THAN NORMAL AT THAT. I AM GREATLY WORRIED ABOUT THE SAFETY OF MYSELF, MY PASSENGERS, AND THE ENTIRE PUBLIC AS A LOSS OF CONTROL FROM THIS BEHAVIOR COULD CAUSE MULTIPLE FATALITIES AND GREATLY IMPACT MANY FINANCIALLY DUE TO TRAFFIC CAUSED BY AN ACCIDENT, OR EXUBERANT HEALTH AND/OR FUNERAL COSTS. I HAVE HAD THE ISSUE FIXED ONCE UNDER WARRANTY (COSTING ME A DAY OF WORK AS FORD DENIED ME A RENTAL EVEN THOUGH THE ISSUE WAS UNEQUIVOCALLY THEIR FAULT), BUT I KNOW THE ISSUE WILL COME BACK SOON AS IT HAS FOR MANY OTHERS. UPON WHICH, I WILL HAVE THE TRANSMISSION REPLACED AGAIN AND WILL SELL THE CAR TO AN UNSUSPECTING BUYER WHO MAY BE MORE LIKELY TO CAUSE AN ACCIDENT AS THEY WILL BE LESS INFORMED ON THE ISSUE WHEN THE PROBLEM OF THE DEFECTIVELY ENGINEERED CAR RISES AGAIN. THIS EXPERIENCE HAS STEERED ME AWAY FROM AMERICAN CARS FOR THE REST OF MY LIFE. I HAVE NEVER HAD ANY ISSUES WITH THE 1996 HONDA CIVIC I BOUGHT IN 2008 AND SOLD IN 2015.

NHTSA ODI 11234958

Jul 24, 2019Transmission & drivetrain

CAR HESITATES WHEN ATTEMPTING TO ACCELERATE FROM STOP, HESITATION WHEN COASTING AND APPLYING THROTTLE, SHUDDERING (SOMETIMES SEVERE) AFTER EACH GEAR SHIFT FROM STOP TO FIRST, FIRST TO SECOND, SECOND TO THIRD. CLUTCH FEELS LIKE IT'S SLIPPING MID-GEAR IN FIRST, SECOND AND THIRD GEAR. CAR WENT INTO LIMP MODE ON FREEWAY AND CAUSED A JAM WHILE I NURSED IT OVER TO THE RIGHT SHOULDER TO GET OUT OF THE WAY OF TRAFFIC.

NHTSA ODI 11234384

Jul 24, 2019Transmission & drivetrainSpeed control

MY HUSBAND WAS DRIVING THE CAR IN RUSH HOUR TRAFFIC, ON THE HIGHWAY, AND THE CAR SUDDENLY MADE 3 CLUNKS AND THEN THE CAR SUDDENLY STARTED LOSING POWER, ALMOST DIED OUT.HE COULD NOT GET THE CAR TO ACCELERATE, EVEN THOUGH HE WAS STEPPING ON THE GAS PEDAL. HE ALMOST GOT HIT. THIS IS NOT THE FIRST TIME THAT THE CAR HAS DONE THIS. THE FIRST TIME, IT STALLED OUT COMPLETELY AND LEFT HIM STRANDED ON THE HIGHWAY. FORD IS AWARE THAT THERE IS A STALL RISK, BUT THEY CAN NOT REPAIR THE CAR. I HAVE CONTACTED FORD HEADQUARTERS REGARDING THIS SAFETY ISSUE. I HAVE NOT HEARD BACK FROM THEM. THE 2015 FORD FOCUS HAS A BAD TRANSMISSION AND THE VEHICLE IS NOT SAFE TO DRIVE BECAUSE OF THE STALL RISK. THE DEALERSHIP THAT HAS HAD MY 2015 FORD FOCUS WILL NOT TRY TO REPEAT THE BEHAVIOR THAT CAUSED THE CAR TO COMPLETELY LOSE ACCELERATION. THEY KEEP TRYING TO GIVE THE VEHICLE BACK TO ME AND IT IS NOT FIXED!! FORD MOTORS NEEDS TO BE HELD ACCOUNTABLE FOR KNOWINGLY SELLING THE 2012-2016 FORD FOCUS WHEN THEY KNEW THAT ALL OF THESE CARS HAD BAD TRANSMISSIONS. WE DO NOT WANT THE CAR BACK. THESE VEHICLES SHOULD NOT BE ALLOWED TO BE DRIVEN BECAUSE OF THE STALL RISK.

NHTSA ODI 11234437

Jul 24, 2019Transmission & drivetrain

NUMEROUS TRANSMISSION PROBLEMS. STALLING WHEN PRESSING ON ACCELERATOR AND LURCHING FORWARD WHEN NOT PRESSING ON ACCELERATOR OFTEN ARE MAIN ISSUES. TRANSMISSION CLUTCH AND AND TCM REPLACED PREVIOUSLY UNDER WARRANTY WITHOUT SUCCESSFUL REPAIR. MOST RECENTLY MY VEHICLE AT 83,000 MILES WAS DIAGNOSED AS NEEDING A NEW CLUTCH AGAIN AND FORD REFUSED TO COVER REPAIR BECAUSE MY VEHICLE WAS BUILT AFTER THEIR WARRANTY CUTOFF DATE AND I WAS CHARGED ALMOST $2,700 BY FORD DEALERSHIP TO REPLACE CLUTCH (DOCUMENTATION ATTACHED). NOT EVEN 1 WEEK AFTER RECEIVING VEHICLE BACK FROM FORD AFTER REPAIRS VEHICLE BEGAN EXHIBITING SAME ISSUES WHICH USUALLY PROGRESS AS TIME GOES ON. I FELT UNSAFE IN THE VEHICLE AFTER SO MANY REPAIRS AND HAVING TO PAY FOR THE MOST RECENT TRANSMISSION SO PURCHASED A NEW VEHICLE INSTEAD. I CAN ALSO PROVIDED DOCUMENTATION IF NEEDED FROM ALL THE PREVIOUS REPAIRS BY FORD.

NHTSA ODI 11234557

Jul 24, 2019Transmission & drivetrainEngine

WHEN VEHICLE IS IN MOTION, IT SHUTTERS, AND SLIPS GEARS. I EXPERIENCE POWER LOSS WHILE DRIVING, AND HAVE ALSO EXPERIENCED TROUBLE TRYING TO GET IT TO SWITCH GEARS PROPERLY WHEN ACCELERATING. WHEN I INITIALLY PURCHASED THE VEHICLE (FIRST TIME CAR BUYER) AND TOOK IT FOR A TEST DRIVE, I WAS TOLD THESE ARE NORMAL, AND WOULD NOT BE CAUSE FOR CONCERN, BUT HAVE SINCE BECOME A HUGE CONCERN.

NHTSA ODI 11234569

Jul 24, 2019Transmission & drivetrain

DPS06, SHUDDERING AND BUCKING AT LOW SPEEDS (15-25MPH) AND SLIGHT VIBRATION AT AROUND 55 MPH THAT GOES AWAY WHEN IT SHIFTS INTO 6TH. VARIOUS PROBLEMS SEEM EXADURATED IN THE RAIN EXPLAINED AS "DRIVING WEIRD"

NHTSA ODI 11234597

Jul 22, 2019Transmission & drivetrain

WE STARTED HAVING ISSUES WITH THE CAR BUCKING UPON ACCELERATION, NOT SHIFTING CORRECTLY, WHEN YOU SLOW DOWN AND THEN START AGAIN IT HESITATES. WE ALMOST GOT STRANDED IN BUMPER TO BUMPER TRAFFIC BECAUSE THE CAR WAS ACTING LIKE IT WANTED TO STALL OUT. MY HUSBAND WAS ALSO DRIVING IT SLOW ONE DAY ON A REALLY BUMPY BACK ROAD AND LOST USE OF THE CAR. HE WAS NOT ABLE TO USE DRIVE OR REVERSE. HE HAD TO TURN THE CAR OFF AND THEN ON JUST TO BE ABLE TO GET HOME. ALTHOUGH OUR CAR IS OUT OF IT'S NORMAL WARRANTY, OUR MECHANIC TOLD US THAT FORD EXTENDED THE WARRANTY BECAUSE OF ALL THE ISSUES WITH THIS CAR, BUT UNFORTUNATELY WHEN I TOOK IT TO THE DEALER THEY SAID IT WAS OUR CLUTCH AND RIGHT NOW FORD IS NOT COVERING THE CLUTCHES EVEN THOUGH IT IS THEIR FAULTY TRANSMISSIONS THAT ARE CAUSING THE CLUTCHES TO GO. I CALLED FORD CUSTOMER SUPPORT AND THEY SEEMED VERY DISINTERESTED IN THE PROBLEM. WHEN I ASKED THE SERVICE MAN WHY WE WEREN'T TOLD ABOUT THESE ISSUES UPON OUR PURCHASE HE SAID, WELL THEN THEY WOULDN'T MAKE MONEY. I AM VERY UPSET THAT FORD IS ALLOWED TO GET AWAY WITH THIS. I HAVE CHECKED TONS OF WEBSITES AND IT'S THE SAME PROBLEM TIME AFTER TIME.

NHTSA ODI 11234019

Jul 22, 2019Transmission & drivetrain

I PAID $2,373.20 FOR REPAIRS TO THE CLUTCHES/TRANSMISSION FOR OUR DAUGHTER'S 2015 FORD FOCUS. ACCORDING TO THE DETROIT FREE PRESS, FORD HAS INSTRUCTED ITS DEALERS TO PAY FOR THESE EXACT REPAIRS, AFTER WE HAD ALREADY PAID FOR OUR REPAIRS. SO, I AM ASKING FOR A REIMBURSEMENT FOR THE AMOUNT WE PAID TO REPAIR THE 2015 FORD FOCUS. HTTPS://WWW.FREEP.COM/STORY/MONEY/CARS/FORD/2019/07/18/FORD-FOCUS-DPS-6-TRANSMISSION-FIESTA/1766990001/

NHTSA ODI 11233899

Jul 21, 2019Transmission & drivetrain

AFTER DRIVING LIKE FOR 30 MINUTES IF I MAKE COMPLETE STOP AND WHEN I PRESS GAS PADDLE MY CAR STARTS SHAKING AND HARD TO GET PICK UP. IT SHAKES FOR COUPLE OF TIME AND THEN GOES NORMAL. AND WHILE DRIVING ALSO I CAN FEEL THE SAME.

NHTSA ODI 11233718

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Working with the data? Download all 979 complaints as CSV · fetched from NHTSA July 23, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 Ford Focus Bev verdict →