What 1,425 owners told NHTSA about the 2015 Ford F-150 Supercab Diesel

ALL, I HAVE A RECALL ON DOOR LATCHES, BUT A CAUSE MAYBE WATER GETTING IN THE DOORS, THEN FREEZING. YOU TRY TO OPEN AND BENDING ON RODS OCCUR. I HAVE APPROX 2 GALLONS OF WATER IN DOOR, AND FORD SAYS CLEAN OUT DRAIN...WHEN IS A DOOR SUPPOSED TO GET SOAKED AND HOLD WATER INSIDE? THIS CAN CAUSE LOTS OF PROBLEMS IN FUTURE. LOOK AT YOU TUBE VIDEOS 1000 HAVING THE PROBLEM. SO BAD IT'S GOING UNDER THE FLOOR. IN THE WORLD OF FLOODING A VEHICLE AND TOTALING DOES THIS BECOME THE ISSUE? IM AFRAID TO LOOK UNDER MY FLOOR, BECAUSE I WILL BECOME VERY UNPROFESSIONAL. I'M A LIFE LONG FORD OWNER AND LOOKING FOR GUIDANCE PLEASE.. I CALLED CORPERATE FORD FROM 1PM TO 215 PM ON 1/12/18 AND GET A RECORDING THEY CAN'T TAKE CALL GO TO FORD OWNER SITE AND HANG UP. IT'S THE 800 NUMBER EVERYONE CALLS. WHY IM HERE.. WATER GETS IN DOOR WHEN RAINING.

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TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE DRIVING 2 MPH, THE REAR DRIVER'S SIDE PASSENGER DOOR BECAME AJAR. THE CONTACT WAS ABLE TO CLOSE THE DOOR, BUT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO IPSWICH FORD (105 COUNTY RD, IPSWICH, MA 01938, (978) 356-6850) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES) AND THAT THE FAILURE WAS ATTRIBUTED TO THE CONDITIONS DESCRIBED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

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PASSENGER SIDE DOOR DOES NOT OPERATE WHEN TEMPERATURES ARE BELOW FREEZING. DOOR WILL OPEN WHILE DRIVING IF THE TEMP THAWS THE DOOR. BROUGHT TO THE DEALER OVER 3 TIMES. APPARENTLY THERE IS A RECALL ON THIS ISSUE BUT MY PARTICULAR VIN IS NOT INCLUDED IN THE RECALL. IT PROBABLY SHOULD BE.

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IN COLD WEATHER 1 OR MORE OF THE DOORS DO NOT LOCK OR UNLOCK ELECTRICALLY. BEEN A PROBLEM FOR 2 YEARS NOW. DEALER HAS SUPPOSEDLY REPAIRED BUT THE PROBLEM PERSISTS.

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DOOR LATCHES ARE FREEZING UP, EVEN AFTER THE RECALL "FIX" OF A WATER DIVERSION SHIELD. I WENT BACK TO THE DEALER TO TRY TO HAVE IT PROPERLY FIXED AND THEY TOLD ME THERE IS NOTHING THEY CAN DO AS, THE PARTS WE ALREADY INSTALLED. IT HAS BEEN FREEZING UP EVERY TIME IT'S BELOW 32 AND I AM UNABLE TO GET INTO THE BACK SEAT WITHOUT CRAWLING THROUGH THE FRONT AND MANUALLY UNLOCKING FROM WITHIN. THIS IS A HUGE SAFETY FACTOR IF THERE WERE TO BE AN ACCIDENT AND ONE OF MY KIDS WAS TRAPPED IN THE BACK, AMONG OTHER ISSUES OF INCONVENIENCE.

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DOORS WILL NOT LATCH CLOSED WHEN TEMPERATURES DROP BELOW FREEZING. I HAD MY VEHICLE BROUGHT INTO THE DEALER EARLIER THIS YEAR TO REPLACE THE LATCHES AND INSTALL THE DOOR GUTTER. TODAY WAS THE FIRST FROST SINCE THAT WORK WAS COMPLETED AND THE DOORS WOULD NOT CLOSE ONCE AGAIN. FORDS FIX TO THIS ISSUE DOES NOT WORK. I HAVE BEEN ASKED TO BRING MY VEHICLE IN AGAIN SO THEY CAN REPLACE THE LATCHES AGAIN. I ATTEMPTED TO CALL FORD TO LET THEM KNOW THAT THEIR FIX IS NOT A PERMANENT FIX. THIS MORNING MY DOOR FLUNG OPEN GETTING ON THE HIGHWAY. WHILE I DID NOT FALL OUT I SUSPECT IT IS ONLY A MATTER OF TIME AND FORD NEEDS TO FIND A REAL FIX TO THIS PROBLEM RATHER THAN WASTE TIME ON A SOLUTION THAT HAS PROVEN ITSELF NOT TO FIX THE ISSUE.

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I RECENTLY RECEIVED A RECALL 17V-652 FROM FORD FOR AN ISSUE WITH DOOR LATCHES. IN THE RECALL NOTICE THEY STATE IF YOU HAVE A PROBLEM WITH THE DOOR TO CALL THE DEALER TO HAVE IT FIXED IMMEDIATELY. MY DOOR HAS SWUNG OPEN TWICE WHILE DRIVING BOTH TIMES WITH MY SONS IN THE FRONT SEAT. MOST RECENTLY THIS MORNING. I CALLED THE DEALER NORTH COUNTRY FORD IN COON RAPIDS MN AND THEY SAID THERE IS NOTHING THEY CAN DO BECAUSE THEY DON'T HAVE THE PART TO FIX IT. I CALLED THE MANUFACTURER AND THEY SAID TO CALL THE DEALER. TRUCK IS NOT USEABLE IN THE WINTER AS IS. TOO DANGEROUS TO DRIVE.

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WHEN OUTSIDE TEMPERATURE FALLS BELOW FREEZING TEMPERATURES THE DOOR LOCKS WILL NOT UNLOCK ELECTRICALLY OR MANUALLY. THE BACK DOORS HAVE BEEN OPENED MANUALLY AFTER CLIMBING OVER THE CONSOLE INTO THE BACK SEAT AND USING INSIDE DOOR HANDLE BUT THEN HAVE NOT LATCHED FULLY WHEN CLOSING ALLOWING DOOR TO COME OPEN UPON DRIVING. I CLIMBED OVER THE CONSOLE TO OPEN THE BACK DOOR THIS MORNING AND IT WOULDN'T OPEN MANUALLY TRAPPING ME IN THE BACK SEAT AT BELOW FREEZING TEMPERATURE BECAUSE I COULD NOT CLIMB BACK OVER THE FRONT SEATS. THIS ISSUE WAS FIRST FILED WITH NHTSA 12/30/2016. DEALER SAID THE PROBLEM WAS FIXED IN MARCH 2017 BUT IS NOW HAPPENING AGAIN. I HAVE HAD TO TIE A ROPE FROM HANDLE TO HANDLE IN THE BACK SEAT TO KEEP THE DOORS CLOSED. CAN NOT SAFELY PUT CHILDREN IN THE BACK SEAT FOR FEAR OF THEM FALLING OUT. THIS TRUCK SHOULD BE RED FLAGGED UNTIL SAFE TO OPERATE. FORD MOTOR COMPANY HAS FAILED TO FIX THIS TSB 15-0052 AND TSB 16-0155 PROPERLY AND SAFELY. THE VEHICLE IS USUALLY PARKED IN DRIVEWAY WHEN THE DOOR LOCKS ARE FROZEN BUT HAS ONE TIME BEEN IN MOTION WITH THE BACK DOORS NOT LATCHED FULLY CAUSING THEM TO COME OPEN DRIVING AROUND CORNERS BEFORE I TIED THE DOORS TOGETHER. *JS

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TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SEELYE FORD IN KALAMAZOO, MICHIGAN (3820 STADIUM DR 49008) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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DRIVER SIDE DOOR FAILS TO REMAIN LATCHED AFTER CLOSURE. AFTER CLOSING THE DOOR (AND THE VEHICLE REGISTERING THE DOOR AS CLOSED), I BEGAN DRIVING AND LEANED AGAINST THE DOOR. A SHORT DISTANCE LATER, THE DOOR UNLATCHED ITSELF AND OPENED. I HAD TO PULL OVER AND OPEN/SHUT THE DOOR SEVERAL TIMES (AND LOCK/UNLOCK THE LOCKS) TO GET IT TO LATCH PROPERLY. FORD HAS ISSUED THEIR OWN NOTICE OFFERING A VOLUNTARY DOOR LATCH INSPECTION AND REPLACEMENT; HOWEVER DUE TO THE POTENTIAL DANGER THE SELF-OPENING DOOR PLACED ME IN- THIS SHOULD BE A MANDATORY RECALL FOR ALL FORDS WITH THIS TYPE OF LATCHING MECHANISM ON THEIR DOORS. I WAS ON A ROAD WITH A 30 MPH SPEED LIMIT WHEN THIS INCIDENT OCCURRED AND WAS BUCKED-UP (LUCKILY).

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DOORS WILL NOT LATCH WHEN TEMPERATURE GOES BELOW 25 I HAVE BEEN TRYING TO GET THIS ISSUE RESOLVED SINCE FEBRUARY 2016 I HAVE RECEIVED A RECALL BUT DEALERSHIP SAYS THAT THE PARTS ARE NOT AVAILABLE THE PROBLEM HAS GONE ON WAY TOO LONG

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TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DOORS INDEPENDENTLY OPENED. THE CONTACT STATED THAT THE FAILURE OCCURRED ONLY IN THE WINTER MONTHS. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TOWED TO F. X. CAPRARA FORD (84 CAPRARA DR, PULASKI, NY 13142) WHERE IT WAS DIAGNOSED THAT THE LATCHES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/ LOCKS/LINKAGES), BUT FAILED TO COMPLETELY REMEDY THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 827.

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WHEN THE TEMPERATURE GETS BELOW FREEZING, THE DOOR LOCKS WILL NOT OPERATE WITH THE KEY FOB OR THE KEYPAD. UNTIL THE TEMPERATURE GETS ABOVE FREEZING, YOU CAN'T GET INTO THE VEHICLE.

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TRUCK WAS IN MOTION (STRAIGHT LANE) ON DRY PAVEMENT STREET. DRIVER PUSHED ON BRAKES TO STOP AND NOTHING HAPPENED. TRUCK KEPT MOVING FORWARD AND HIT A STOPPED CAR WAITING AT A RED LIGHT. AFTER IMPACT, THE TRUCK WAS DRIVEN TO THE CURB AND WAS ABLE TO COME TO A COMPLETE STOP WITH THE BRAKES.

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PRIOR TO DAYLIGHT, I NEEDED TO PULL OFF THE ROAD, AND WHEN I DID, A HIGHWAY MARKER HAD BEEN BENT/DAMAGED TOWARD THE INSIDE OF THE ROADSIDE LANE. MY TRUCK WAS SCRAPPED BY THE DAMAGED HIGHWAY MARKER.I WAS IN MOTION, AND I WAS ON THE I10 ON-RAMP AT HWY 90 IN TILLMANS CORNER MOBILE COUNTY.

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THE IMAGE IN THE DRIVER SIDE REAR VIEW IS DISTORTED INTO DUAL OR BLURRED IMAGE. IT IS DIFFICULT TO CAPTURE WHILE MOVING, BUT IS, ESCALATED WHEN MULTIPLE VEHICLES AND LANES ARE PRESENT. ESCALATED EVEN FURTHER IN INCLEMENT AND NIGHT DRIVING CONDITIONS. THE SPOT MIRROR IS INTEGRATED WITH THE MAIN REARVIEW MIRROR FURTHER DISTRACTING THE DRIVER FROM THE ROAD AHEAD AS WELL AS POINTS TO THE SAME LINE OF HORIZON THAT PROVES TO BE BOTH DRIVER AND PASSENGER REARVIEW MIRRORS, MAKING SIDE AND REAR SAFETY CUSHION OBSERVATION INEFFECTIVE AND INEFFICIENT. MANY CITIZENS INSTALL PICK UP BED TRUCK CAPS TO PROTECT THEIR BELONGINGS. THE DESIGN OF THESE MIRRORS ALONE IS DETRIMENTAL TO SAFETY OBSERVATION. ADD IN DEFECTIVE PERFORMANCE SITS ON THE SLOPE OF RECKLESS ENDANGERMENT. WHICH BRINGS ME TO THE INDENTED SIGNALING PROGRAMED INTO THE TURN INDICATORS. THIS INDENTED FEATURE PROMOTES UNSAFE TURNING/LANE CHANGE MANEUVERS. USING THE 100 FT. RULE. IT IS IMPOSSIBLE COMPLETE A SAFE LANE CHANGE AND SHARE THE ROAD WITH OTHER DRIVERS IN THE TIME ALLOTTED 3 FLASHES. THREE BEFORE , THREE DURING AND THREE AFTER IS PUSHING A LESS EXPERIENCED DRIVER. NONE THE LESS IS THE ACCEPTED COURTEOUS DRIVER RULE, NOT TO MENTION THE RULE OF LAW. AT THE VERY LEAST THIS MIRROR SHOULD HAVE A WARNING OF POOR VISUAL WHEN INSTALLING TRUCK CAP AND DEALER SHOULD BE REQUIRED TO WARN PROSPECT THEREOF. AS WELL AS THE MANUFACTURER NEEDS TO OFFER AN OPTIONAL APPLICATION. SAFE CARS SAVE LIVES. THIS PHOTO EXAMINES THE DEFECT OCCURRING AT CENTER ANGLE OF MIRROR. THE DEFECT IS MORE PRONOUNCED MOVING TOWARDS THE EDGE. BUT DEFINITELY OCCURS BEFORE THE LINE CAUSED BY AUTO DIMMING FILM. ( UNABLE TO UPLOAD PHOTO) BUT AVAILABLE ON REQUEST. UPDATE! 5/11/2017 AS OF NOW I AM ALLOWING FOMCO TO REPAIR AND REPLACE THIS DEFECTIVE MIRROR. I STILL BELIEVE IT TO BE A SAFETY DESIGN FLAW AND SHOULD BE REMOVED UPON VERIFICATION OF TOWING INTENTION.

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THE DOOR/LATCHES WHEN THE WEATHER IS COLD THE DOORS WILL NOT OPEN, THE LATCHES BREAK, THE LOCKS WONT GO UP OR DOWN AND YOU ARE EITHER LOCKED OUT R LOCKED IN AND CANNOT OPEN THE DOORS IN CASE OF EMERGENCY. ALSO- THE LATCHES DON'T WORK IN COLD WEATHER SO THE DOORS WILL NOT CLOSE AND THEY FLY OPEN WHILE DRIVING. MY REAL ISSUE IS THAT ACCORDING TO THE TSB FORD COMPANY KNEW OF THIS PROBLEM ON THE 2015 F150S IN APRIL OF 2015 AND I DID NOT BUY THIS TRUCK UNTIL DECEMBER OF 2015! THAT IS 8 MONTHS!! AND IT HAS HAPPENED TO NOT ONLY 2015S BUT ALSO 2016S AND 2017S! THIS SHOULD HAVE BEEN A RECALL. FORD IS GETTING AWAY WITH IT BECAUSE IT ONLY HAPPENS IN COLD WEATHER MONTHS AND NOT TO EVERY FORD TRUCK. THE TSB NUMBERS ARE - FORD TSB 16-0155 FOR 2015-2017 F150 DOOR LATCH & LOCKING IN COLD WEATHER AND FORD TSB # 15-0052: HERE IS A LINK TO A SITE WHERE THERE ARE MULTIPLE COMPLAINTS IN THE FORUM HTTPS://WWW.FORDF150.NET/FORUMS/VIEWTOPIC.PHP?T=123522. I HAVE VIDEO OF THE DOORS NOT CLOSING AFTER THEY SAY THEY FIXED IT. I WILL PUT A DATE OF OCCURENCE BELOW, BUT THIS HAS HAPPENED MULTIPLE TIMES AND THE TRUCK WAS ALSO FIXED TWO TIMES FOR THIS REASON, PROBLEMS STILL PERSIST.

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DRIVERS SIDE DOOR WILL NOT LATCH WHEN TEMPERATURE DROPS BELOW 32 DEGREES DUE TO FAULTY DOOR LATCH. WHILE TRAVELLING DOWN THE ROAD THE DRIVERS DOOR WILL SWING OPEN UNLESS HELD SHUT BY DRIVER OR OTHER MECHANICAL MEANS. WE HAVE CONTACTED FORD AND THEY CONFIRM A PROBLEM AND SINCE ISSUED A TSB.

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I BOUGHT MY F150 IN THE LATE SUMMER OF 2015. DURING THE WINTER OF 2015 TO 2016 MY F150 WAS GARAGED WITH NO ISSUES. DURING THE WINTER OF 2016 TO 2017 MY F150 WAS NOT IN THE GARAGE AND DURING THE MONTHS OF DECEMBER THE FRONT AND REAR PASSENGERS DOORS LOCKS WOULD NOT OPEN AND OR CLOSE. IT WAS MY OPTION THAT A AUTOMATIC STARTER WOULD HELP BECAUSE THE TRUCK WOULD BE ABLE TO HEAT UP AND THE DOORS WOULD OPEN AND CLOSE PROPERLY (HOPEFULLY). FROM PREVIOUS EXPERIENCES, AFTER THE TRUCK WARMS UP THE AUTOMATIC LOCKS WORKED. UNFORTUNATELY THE AUTOMATIC STARTER DID NOT HELP. THE TRUCK WOULD RUN AROUND 25 TO 35 MINUTES BEFORE THE LOCKS WOULD UNLOCK PROPERLY BUT THE LOCKING MECHANISM WOULD NOT LOCK THE DOOR AFTER BEING CLOSED AND OTHER TIMES THE LOCKING MECHANISM DID LOCK THE DOORS WHEN CLOSED. THE LAST STRAW WAS THE DOOR LOCKING MECHANISM WAS LOCKED AND MY KIDS WERE IN THE BACK SEAT DRIVING DOWN OUR DRIVEWAY TO THE BUS STOP AND AS I STOPPED THE LEFT REAR DOOR OPENED ON ITS OWN. I EXITED THE TRUCK AND TRIED TO RECLOSE THE DOOR BUT THE DOOR WOULD NOT LATCH CLOSED. I BROUGHT THE TRUCK BACK TO A LOCALE DEALERSHIP AND EXPLAINED THE PROBLEM REGARDING THE LOCKING MECHANISM. IT WAS ALSO NOTED THAT DURING OUR CONVERSATIONS THAT I HAVE HAD A FEW TIMES THAT THE WINDOW WASHING FLUID WOULD NOT WORK. IT WAS MENTIONED THAT THERE IS A TSB ISSUED REGARDING THE TWO PROBLEMS HAPPENING IN COLD WEATHER. THE DEALERSHIP HAS HAD MY 2015 F150 SINCE JANUARY 16TH 2017 BECAUSE THE PARTS ARE ON BACK ORDER. THE PICKUP IS NOT SAFE TO DRIVE WITH THE DOORS NOT BEING ABLE TO BE SECURED IN COLD WEATHER. IF THERE WAS AN ACCIDENT YOU CAN POTENTIALLY BE TRAPPED IN YOUR VEHICLE IF THE LOCKS DON'T AUTOMATICALLY UNLOCK AS DESIGNED. AFTER READING SO MUCH MATERIAL ON LINE REGARDING ALL THE COMPLAINTS ON THE FROZEN DOOR LOCKING MECHANISM, WHY FORD HAS NOT RECALLED THE PICKUP CONSIDERING HOW DANGEROUS THIS IS CONCERNS ME.

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BOUGHT F150 IN FALL OF 2015, FIRST FEW DAYS OF COLD WEATHER MY BACK PASSENGERS DOORS WOULD NOT CLOSE. THEY JUST KEPT BOUNCING BACK AT ME. DID THAT A FEW TIMES DIDN'T THINK THAT MUCH ABOUT IT. NEXT FALL SEASON OF 2016 I HAVEN'T BEEN ABLE TO OPEN MY REAR DOORS ON MY 55,000 VEHICLE FOR THE PAST 4 MONTHS. NOW MY TAILGATE WON'T OPEN UP EITHER! WHAT A JOKE. TOOK IT TO FORD DEALER AND TOLD ME IT WOULD BE AT LEAST 1 MONTH BEFORE PARTS WOULD COME IN THERE ON BACK ORDER! SO FORD KNOWS ABOUT THE PROBLEM BUT WON'T DO ANYTHING ABOUT IT. SALESMAN OFFERED ME SOME ROPE TO TIE THE DOORS SHUT SO THEY WOULDN'T OPEN UP!!!!!!!! HOW ABOUT THAT FOR A SAFETY CONCERN. $55,000 VEHICLE AND THEY OFFER ME ROPE TO KEEP MY DOORS CLOSED. I CAN'T PUT ME KIDS ON THE TRUCK CAN'T USE MY VEHICLE FOR WAYS I INTENDED FOR THE PAST 5 MONTHS YET I KEEP PAYING MY PAYMENTS OF THIS. WHAT A JOKE. JUST TRIED TO OPEN MY TAILGATE YESTERDAY AND THE LOCK MECHANISM ISN'T EVEN TRIGGERING THE LOCK IN THE TAILGATE, ITS SEIZED UP CAN'T USE THAT NOW EITHER. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS.

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DRIVERS SIDE DOOR WILL NOT LATCH IN COLD WEATHER. IT HAS LEFT MY TRUCK STRANDED MULTIPLE TIMES. AS SOON AS THE OUTSIDE TEMP GETS ABOVE FREEZING THE DOOR WILL LATCH AS NORMAL. THIS IS A SERIOUS SAFETY ISSUE THAT FORD NEEDS TO ADDRESS.

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WHEN THE WEATHER TEMP FALLS BELOW ZERO IN THE NEGATIVES. MY PASSAGERS SIDE DOORS FREEZE SHUT. THEY WILL NOT UNLATCH OR UNLOCK, THE CONDITION MAKES A VEHICLE UNSAFE FOR EMERGENCY EXITS.

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THE TRUCKS DOORS AND LOCKS OFTEN WILL FREEZE IN COLD WEATHER. THE LOCKS MIGHT NOT UNLOCK THE DOORS, SOMETIMES YOU'LL HEAR THE ACTUATOR TRYING TO UNLOCK THE DOOR, OTHER TIMES IT IS SO FROZEN YOU WON'T EVEN HEAR THE ATTEMPT. THE DOORS CAN'T BE UNLOCKED WITH THE KEY EITHER. ONCE YOU'VE HEATED THE MECHANISM ENOUGH TO ENTER THROUGH ONE OF THE DOORS (PER INTERNET POSTINGS AND SERVICE BULLETINS, THE PROBLEM IS ONLY WITH CREW CABS) THE LATCH THAT KEEPS THE DOOR CLOSED IS STILL FROZEN IN THE OPEN POSITION MEANING YOU CAN'T CLOSE AND LATCH THE DOOR. READING INTERNET POSTS ABOUT THE PROBLEM, I SEE THAT PEOPLE ARE DRIVING AROUND HOLDING THEIR DOORS CLOSED AND DOING OTHER DUMB AND UNSAFE THINGS. I TALKED TO MY DEALER IN DECEMBER AND THEN AGAIN IN LATE JANUARY. I WAS TOLD BOTH TIMES THAT THEY AREN'T GETTING THE PARTS FROM FORD UNTIL HOPEFULLY LATE MARCH 2017 TO START FIXING THE PROBLEM. I SPOKE WITH ANOTHER DEALER AND THEY ADVISED THAT THEY ARE GETTING THE PARTS VERY SLOWLY AND IF I WANT ON THEIR REPAIR LIST, I'D BE #57 FOR REPAIRS. I SPOKE WITH FORD CUSTOMER SERVICE AND WAS TOLD MY ISSUE HAD BEEN NOTED AND THAT I SHOULD CHECK WITH THE DEALER SERVICE MANAGER AT THE DEALERSHIP THAT ISN'T GETTING ANY PARTS. SOUNDS LIKE A RUNAROUND. ANYWAY, FORD HAS ISSUED TWO SERVICE BULLETINS TSB 15-0051 AND THEN 1TSB 16-0155. THEY KNOW THERE IS A PROBLEM BUT THEY DON'T SEEM TO CARE ABOUT IT. WHEN YOU LIVE IN A FREEZING CLIMATE AND YOU CAN'T OPEN OR WORSE, CLOSE YOUR DOOR, IT'S A SAFETY ISSUE.

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DRIVERS DOOR LATCH WILL NOT KEEP DOOR SHUT. SOME COLD MORNINGS THE TRUCK CAN NOT BE USED. THE DOOR WILL OPEN, BUT NOT LATCH SHUT. SEEMS TO HAVE TO DO WITH THE INSIDE DOOR HANDLE, IT WILL FLOP AROUND AND NOT RESET. AT SOME TIME AS IT HEATS UP IT WILL START WORKING AGAIN. THIS MORNING IT WAS 8DEG, DROVE MY CHILD TO BUS STOP. GOT OUT OF TRUCK AND DOOR WOULD NOT LATCH SHUT. HAD TO DRIVE HOME WITH DOME LIGHT ON AND HOLDING DOOR SHUT... NOT GOOD FOR A 2 YEAR OLD CAR. THIS IS THE THIRD TIME THIS WINTER THIS HAS HAPPENED.

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IN REFERENCE TO TSB 15-0052, CURRENTLY REFERENCED UNDER TSB 16-0155 DOOR LOCKS BECOME INOPERABLE IN FREEZING CONDITIONS. I HAVE CURRENTLY BEEN WAITING TWO WEEKS FOR BACK ORDERED PARTS. WITH MULTIPLE TSB'S THIS HAS BEEN AN ONGOING ISSUE FOR FORD AND BACK ORDERED PARTS OVER A YEAR LATER SHOULD BE UNACCEPTABLE. FORD'S NATIONAL CUSTOMER SERVICE WAS OF LITTLE HELP, CREATING CASE # 115-897-76 AND DIRECTING ME TO TALK WITH THE MANAGER OF MY DEALERSHIP. MY INDIVIDUAL EXPERIENCE INCLUDES A DRIVERS DOOR THAT WILL ONLY OPEN FROM INSIDE AND DOES NOT SHUT UNLESS I MANUALLY LOCK THE DOOR. ELECTRONIC LOCKS COMPLETELY FAIL. TO PUSH THE LOCK ON TOP OF THE DOOR (IN ORDER TO SECURELY CLOSE) HAS BECOME INCREASINGLY DIFFICULT, ALMOST TO THE POINT WHERE IT IS SEIZED. DRIVING IS A SAFETY CONCERN NOT KNOWING THE STATE OF HOW FUNCTIONAL AND RELIABLE THE DOOR LATCH AND HARDWARE IS. DOOR, KNOWINGLY AJAR, HAS PREVIOUSLY OPENED WHILE DRIVING BEFORE I FOUND PUSHING THE LOCK IN ALLOWS IT TO CLOSE. SURE HOPE OTHERS EXPERIENCING THIS ISSUE KNOW THIS TRICK. *TR

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