What 1,425 owners told NHTSA about the 2015 Ford F-150 Supercab Diesel

THE PLATINUM TRIM VERSION INCLUDES RETRACTABLE RUNNING BOARDS. THESE FAIL TO DEPLOY ON OCCASION AND HAVE RESULTED IN BOTH MY WIFE AND I STUMBLING WHEN GETTING OUT AND EXPECTING THE RUNNING BOARD TO BE DEPLOYED. IT WILL ALSO DEPLOY AND THEN IMMEDIATELY RETRACT WITHOUT WARNING. IN THE BEST, ONE SIDE OR THE OTHER WOULD DEPLOY AND THEN IMMEDIATELY RETRACT. DEALER HAS BEEN UNABLE TO PROVIDE A PERMANENT FIX. LAST NIGHT MY WIFE OPENED THE PASSENGER DOOR, THE RUNNING BOARD DEPLOYED, AND AS I WIFE ATTEMPTED TO STEP ON IT, IT RETRACTED WHICH COULD HAVE PINNED HER LEG. EARLIER THAT EVENING SHE WENT TO EXIT THE VEHICLE AND STUMBLED AFTER EXPECTING THE RUNNING BOARD TO BE DEPLOYED. IT HAD DEPLOYED BUT IMMEDIATELY RETRACTED. THIS HAS ALSO HAPPENED TO ME ON THE DRIVERS SIDE.

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DOOR LATCH NOT WORKING IN FREEZING CONDITIONS. THE VEHICLE HAS ONLY 12,000 MILES AND HAS BEEN INTO THE DEALER THREE TIMES (TWO UNDER RECALL) FOR THIS PROBLEM. IT STILL HAS THE SAME PROBLEM. THE DOOR WILL NOT LATCH EITHER WHILE STATIONARY OR IN MOTION CAUSING IT TO OPEN WHILE DRIVING ( I'VE HAD TO USE A BUNGEE CORD ON OCCASION) AND IT ALSO MAKES IT IMPOSSIBLE TO LOCK THE VEHICLE WHEN THIS HAPPENS. FORD'S "FIXES" ARE NOT SATISFACTORY AND THIS IS A SAFETY AND SECURITY ISSUE.

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MY 2015 FORD F 150 HAS BEEN IN THE SHOP 6 TIMES FOR REPAIR OF THE MOONROOF THAT WON'T OPEN, STICKS, BROKEN MECHANISM, OR MAKES LOUD NOISE (POPPING SOUND) WHEN IT TRIES TOM OPEN. IT HAS NOW DEVELOPED A WATER LEAK THAT DRIPS FROM THE SLIDING REAR WINDOW SWITCH WHICH MAY CAUSE A SHORT CIRCUIT. THIS PROBLEM HAPPENS AT ALL VEHICLE MODES. THIS PROBLEM STARTED 4 MONTHS AFTER PURCHASING THE VEHICLE IN 2015 AND HAS CONTINUES TO PRESENT DAY. VEHICLE CURRENTLY HAS 26+K MILES. THERE ARE NUMEROUS COMPLAINTS ON THE WEB ABOUT THE SAME ISSUE (S).

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TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V652000 (LATCHES/LOCKS/LINKAGES) AND 18V568000 (SEAT BELTS, STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. MAXWELL FORD (5000 SOUTH IH 35 FRONTAGE ROAD, AUSTIN, TEXAS 78745, (512) 443-5000) WAS MADE AWARE OF THE RECALLS IN DECEMBER OF 2017 AND STATED THAT PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR REMAINED OPEN ON SEVERAL OCCASIONS AFTER THE DOOR WAS CLOSED WITH FORCE. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER DOOR FAILED TO LATCH. THE CONTACT REPEATEDLY CLOSED THE DOOR IN AN ATTEMPT TO CORRECT THE FAILURE. IN ADDITION, THE FRONT PASSENGER DOOR OPENED WHILE DRIVING VARIOUS SPEEDS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 44,500. PARTS DISTRIBUTION DISCONNECT.

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REPEAT ISSUE- THIS VEHICLE HAS BEEN SERVICED BY FORD FOR SAME LATCH FREEZING PROBLEM TWICE THROUGH RECALL AND WARRANTY FIXES WITH NO RESOLUTION. VEHICLE WAS IN PARK AND THE DRIVER'S SIDE DOOR WAS OPENED FROM THE OUTSIDE. THE DOOR LATCH BECAME STUCK AND THE DOOR WOULD NOT CLOSE. THE OUTDOOR TEMP WAS 29 DEGREES, AND THE DOOR LOCK WAS FROZEN. AFTER HEATING THE TRUCK FOR 20 MINUTES, LATCH UNFROZE AND BEGAN WORKING. VIDEO IS AVAILABLE UPON REQUEST.

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TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE ACCELERATING FROM A STOP SIGN, THE CONTACT CRASHED INTO THE REAR DRIVER'S SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SEAT BELT EXPLODED, WHICH INCLUDED SMOKE AND A BURNING ODOR. THE CONTACT SUSTAINED BACK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE BODY DAMAGE WAS REPAIRED, BUT THE FAILURES WERE NOT DIAGNOSED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V568000 (SEAT BELTS, STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,178.

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ALL AMERICAN FORD IN PARAMUS NJ WILL NOT SUPPLY A LOANER VEHICLE FOR A RECALL THAT WILL TAKE SEVERAL HOURS. I WAS TOLD SINCE I DID NOT PURCHASE THE VEHICLE AT THAT DEALERSHIP THEY CAN'T HELP ME.

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COMPLAINT - MANUFACTURER HANDING OF NHTSA RECALL 17V652 I HAVE CONTACTED FORD MULTIPLE TIMES REGARDING THIS RECALL AND EACH TIME THEY HAVE SAID I WOULD BE CONTACTED WHEN THE PARTS ARE READY. IT HAS BEEN NEARLY A YEAR SINCE THE ORIGINAL RECALL (NOV 2017). I ENCOURAGE NHTSA TO ASSESS FORD'S HANDLING OF THIS SAFETY RECALL TO DETERMINE IF THEY ARE UNNECESSARILY DELAYING REQUIRED SAFETY REPAIRS.

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WHILE DRIVING MY 2015 FORD F-150 ECOBOOST AT 45 MPH ON A CITY STREET I HAD A LOW BREAK FLUID WARNING LIGHT COME ON. I STOPPED AT A STOP LIGHT AND ALL SEEMED FINE.I PROCEEDED 2 BLOCKS TO FIND SOMEWHERE SAFE TO CHECK THE BRAKE FLUID LEVEL. WHEN I TRIED TO STOP AT THE NEXT STOP LIGHT I HAD NO BRAKES AT ALL!!! I WENT THROUGH THE RED LIGHT INTERSECTION WITH MY FOOT TO THE FLOOR ON THE BRAKES. WITH LUCK, I DID NOT HIT ANOTHER VEHICLE. I COASTED SLOW ENOUGH TO USE MY PARKING BRAKE (E-BRAKE) TO MAKE A FULL STOP. I OPEN THE HOOD AND NOTICED THAT THE BRAKE FLUID RESERVOIR WAS ALMOST COMPLETELY EMPTY. AFTER CAREFULLY EXAMINING ALL OF THE BRAKE LINES ,FITTINGS, CALIPERS, MASTER CYLINDER AND THE ENGINE COMPARTMENT NO BRAKE FLUID WAS FOUND LEAKING ANYWHERE. I HAD THE 2015 FORD F-150 ECOBOOST TOWED TO A DEALERSHIP. ALSO ABOUT A WEEK AGO DURING A LONG ROAD TRIP I NOTICED A LOT OF WIND NOISE COMING FROM THE DRIVERS DOOR. I WAS ON AN INTERSTATE GOING ABOUT 75 MPH. I GOT OFF OF THE INTERSTATE AND RE-CLOSED MY DOOR THINKING I DID NOT SHUT IT HARD ENOUGH. ABOUT 5 MILES DOWN THE INTERSTATE DRIVING ABOUT 75 MPH I WENT OVER AN APPROACH (OR A BUMP) TO A BRIDGE AND THE DOOR DROPPED OUT OF IT'S CLOSED POSITION AND I COULD STICK 4 FINGERS OUT BETWEEN THE DOOR AND DOOR FRAME. I PULL OVER AT A SAFE AREA TO EXAM THE DOOR AND FRAME. I NOTICED THAT THE DOOR BOLTS (TOP AND BOTTOM) THAT HOLD THE DOOR HINGE TO THE DOOR HAD COME LOOSE AND BACKED OUT ABOUT 4 TURNS. I TIGHTENED THEM AND FINISHED MY TRIP. I NOTIFIED THE DEALERSHIP SO THEY CAN SEE WHY THAT HAD HAPPENED.

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MANUFACTURER RECALL NUMBER17S33 NHTSA RECALL NUMBER17V652 I HAVE NOT BEEN CONTACTED REGARDING THIS RECALL.

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FORDS RECALL # 17S33 NHTSA RECALL # 17V652 THREE DIFFERENT TIMES LAST FALL I COULD NOT CLOSE MY PASSENGER REAR DOOR.

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TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE AUTOMATIC RUNNING BOARD INADVERTENTLY RETRACTED. AS A RESULT, THE CONTACT'S FOOT WAS LODGED BETWEEN THE RUNNING BOARD AND THE VEHICLE. THE DEALER (BUSS FORD LINCOLN, 111 NORTH ILLINOIS ROUTE 31, MCHENRY, IL 60050) WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THERE WAS NO RECALL FOR THAT SPECIFIC FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 51,000.

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IT HAS BEEN NEARLY NINE MONTHS SINCE FORD FIRST REPORTED A RECALL ON CERTAIN FORD F-150 TRUCKS RELATED TO FAULTY DOOR LATCHES. TO DATE, FORD HAS STILL NOT NOTIFIED EFFECTED OWNERS HOW OR WHERE THEY CAN HAVE THEIR VEHICLES REPAIRED. I ENCOURAGE THE NHTSA TO DETERMINE WHETHER OR NOT FORD IS LIVING UP TO ITS OBLIGATIONS TO REPAIR THE DEFECT ON A TIMELY BASIS. LIVES ARE AT STAKE.

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1FTEW1EG4FFC[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

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MOONROOF WILL NOT OPEN. FABRIC MOONROOF COVER WILL NOT OPEN OR CLOSE; IT IS OPEN EXPOSING THE FRONT HALF OF THE MOONROOF, BUT LEAVING THE BACK COVERED. WHEN DRIVING, THE SOUND OF PASSING WIND IS LOUD. BEFORE THIS HAPPENED, I HAD ONLY OPENED THE MOON ROOF ONE OR TWO TIMES.

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I HAVE BEEN DEALING WITH FORD AFTER THEY' FIXED ' MY PERFECTLY WORKING DOORS AFTER A RECALL. THEY GAVE ME BACK MY VEHICLE AND THE DRIVERS DOOR DIDN'T WORK. THEY NEVER MENTIONED THAT PART UNTIL I GOT DOWN THE ROAD ... WHEN I CALLED THEY SAID THEY HAD THE WRONG PART AND TRIED TO FIX WITH A ZIP TIE... REALLY? LET'S FAST FORWARD FROM END OF MARCH... DOOR STILL DOESN'T WORK. I HAVE TO ROLL DOWN WINDOW TO GET OUT. PART IS ON BACK ORDER. AND THE BEST PART- THE PROBLEM HAS BEEN REGISTERED AS FIXED IN THE RECALL DATABASE FOR FORD SO I CAN'T TAKE IT TO ANOTHER DEALER WITHOUT PAYING. SO I AM DRIVING AN UNSAFE VEHICLE NOW THAT WAS SAFE GO FIGURE.

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I WAS NEVER NOTIFIED OF A RECALL NUMBER 17V652 FORD RECALL NO 17S33 ABOUT DOOR LATCHES

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TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MARK MCLARTY FORD, 4400 LANDERS RUN RD NORTH, LITTLE ROCK, AR 72117) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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FORD F150 LARIAT 2015 CREW CAB SINCE IT WAS NEW (FEB 2015) HAS WEEKLY, HAD THE PASSENGER REAR DOOR LOCK STICK MAKING IT IMPOSSIBLE TO OPEN THE DOOR EITHER FROM THE INSIDE OR THE OUTSIDE. I TOOK THE CAR TO THE DEALER IN THE EARLY DAYS OF OWNERSHIP FOR WARRANTEE REPAIR BUT THEY NEVER COULD DUPLICATE THE PROBLEM. THE VEHICLE WAS RECENTLY IN FOR A RECALL NOTIFICATION FOR A CABLE ISSUE WITH THE DOOR OPENING SYSTEM WHICH COULD FAIL, ALLOWING THE DOOR TO EITHER NOT OPEN OR OPEN UNEXPECTEDLY. THE REPLACEMENT OF THE CABLE DID NOT FIX THIS PROBLEM AND IT CONTINUES UNTIL TODAY. ON MARCH 27TH I TOOK THE DOOR APART TO SEE IF I COULD LOCATE THE PROBLEM. I WAS CONCERNED AND ANXIOUS, THAT IF THE CAR WERE TO BE INVOLVED IN AN ACCIDENT, ACCESS THROUGH THE PASSENGER REAR DOOR COULD BE BLOCKED, MAKING MY GRANDSON SUSCEPTIBLE TO POSSIBLE DANGER IF HE WAS IN HIS CAR SEAT. HE LIVES WITH ME AND I TAKE HIM TO SCHOOL EVERYDAY. TODAY THE DOOR JAMMED AT HIS SCHOOL AS IT DOES ON 25% OF THE DAYS I TAKE HIM TO SCHOOL WHICH CAUSES PROBLEMS IN THE SCHOOL UNLOADING ZONE. WHEN I GOT HOME I ONCE AGAIN TRIED TO REPLICATE THE PROBLEM. I FOUND THE PROBLEM AND WILL NOW DESCRIBE IT. THE DOOR LOCK, JAMS IN A LOCKED POSITION IF THE DOOR IS LOCKED AND THE REAR PASSENGER WINDOW IS LOWERED MORE THAN 1". FROM THE 1" OPEN TO FULL OPEN POSITION, THE DOOR LOCK WILL NOT DISENGAGE OR PERMIT THE DOOR TO BE OPENED BY EITHER THE INTERIOR OR EXTERIOR DOOR HANDLES. THIS OCCUR NO MATTER WHAT THE OPERATING STATE THE VEHICLE IS IN. THE ELECTRIC LOCKING SYSTEM WILL NOT UNLOCK THE DOOR AND MANUALLY PULLING ON THE RELEASE BUTTON HAS ONLY RESULTED IN TEARING THE BUTTON FROM THE METAL ROD TO WHICH IT IS ATTACHED (WHICH HAPPENED TODAY). SO, ANY TIME THE WINDOW IS CRACKED OPEN FROM 1" TO FULL OPEN, THE LOCKING SYSTEM FREEZES IN THE LOCKED POSITION MAKING THE DOOR A HAZARD AND USELESS AS AN ENTRY OR EXIT MEANS.

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FORD HAS NOT ADDRESSED THE FOLLOWING SAFETY RECALL NOTICE, WHICH THEY RELEASED ON 16 OCT 2017. ACCORDING TO A LOCAL FORD DEALERSHIP, FORD HAS NOT DISTRIBUTED THE APPROPRIATE PARTS TO MAKE THE NECESSARY REPAIRS..... A FROZEN DOOR LATCH OR A BENT OR KINKED ACTUATION CABLE MAY RESULT IN A DOOR THAT WILL NOT OPEN OR WILL NOT CLOSE CONDITION. SHOULD A CUSTOMER BE ABLE TO OPEN AND CLOSE THE DOOR WITH THESE CONDITIONS, THE DOOR MAY APPEAR CLOSED, BUT THE LATCH MAY NOT FULLY ENGAGE THE DOOR STRIKER AND THERE IS A POTENTIAL THE DOOR COULD OPEN WHILE DRIVING.

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I'VE HAD ISSUES WITH MY DOOR LATCHES HAVING MY VEHICLE DOOR OPEN WHILE DRIVING AND NOT LOCKING PROPERLY OR SHUTTING PROPERLY. I HAVE ALSO HAD ISSUES WITH MY DOORS BEING FROZEN SHUT DUE TO MOISTURE GETTING INSIDE THE DOOR AND THEN FREEZING. MY DEALER HAS TRIED TO FIX THIS RECALL TWICE WHICH FAILED BOTH TIMES. I'VE ALSO BEEN NOTIFIED THAT THE RECALL FIX IS NOT A PERMANENT FIX BY FORD TECHNICIANS. CLEARLY THIS RECALL IS A SAFETY ISSUE AND I AM CONCERNED FOR MY DAUGHTER SAFETY BEING THAT THE DOORS WILL OPEN WHEN THEY WANT

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RECALL REMEDY DID NOT RESOLVE THE ISSUE. THE DRIVER DOOR DOESN'T LATCH AFTER OPENING WHEN AMBIENT TEMPERATURE IS BELOW FREEZING. THIS HAS HAPPENED TWICE, THE FIRST TIME LESS THAN 10 DAYS AFTER THE RECALL REMEDY WAS PERFORMED ON THE VEHICLE. MY TRUCK HAS PUSH-BUTTON START WITH KEYLESS ENTRY. THE DOOR UNLOCKS WHEN MY HAND IS DETECTED ON THE INSIDE OF THE DOOR HANDLE AND THE KEY FOB IS IN MY POSSESSION. THE FIRST INCIDENCE: I OBSERVED THE LOCK BUTTON POPPED UP AS I GRABBED THE DOOR HANDLE, UPON PULLING THE HANDLE, THE DOOR OPENS. I GOT INTO THE TRUCK, STARTED IT, THEN GOT OUT, BEFORE I ATTEMPTED TO CLOSE THE DOOR. I CLOSED THE DOOR, BUT INSTEAD OF LATCHING, I NOTICED IT BOUNCED OPEN AND RESTED A COUPLE OF INCHES FROM ITS CLOSED POSITION. A SECOND, THIRD, AND FOURTH ATTEMPT TO PUSH THE DOOR CLOSED ENDED WITH THE SAME RESULT. ACTUATING THE INSIDE HANDLE DID NOT CHANGE THE SYMPTOM. ACTUATING THE POWER DOOR LOCK, WHICH CYCLED BACK TO UNLOCK, DUE TO THE ENGINE RUNNING, DID NOT CHANGE THE SYMPTOM. I PRESSED THE POWER LOCK BUTTON AND QUICKLY PULLED THE DOOR HANDLE BEFORE THE UNLOCK CYCLE EXECUTED, THE LOCK BUTTON STAYED DOWN (LOCKED), THEN I CLOSED THE DOOR, THE DOOR LATCHED. I UNLOCKED THE DOOR AND OPENED IT, THEN CLOSED IT, IT LATCHED AND OPERATED NORMALLY. THE SECOND INCIDENT: THE DOOR BOUNCED OPEN, JUST LIKE THE FIRST INCIDENT. THE DOOR LATCH CONTINUED TO MISBEHAVE UNTIL I PRESSED THE MANUAL LOCK BUTTON THEN CLOSED THE DOOR. THE DOOR LATCHED. I PRESSED THE UNLOCK BUTTON ON THE KEY FOB. I OBSERVED THE DOOR LOCK BUTTON POP UP ONLY SLIGHTLY TO RETURN TO THE LOCKED POSITION. THE OTHER DOORS UNLOCKED. A FEW MORE ATTEMPTS WITH THE KEY FOB DID NOT UNLOCK THE DOOR. I ENTERED THE PASSENGER SIDE AND CLIMBED THE CENTER CONSOLE TO GET IN THE DRIVERS SEAT. I OPERATED THE DOOR HANDLE, WHICH ALSO UNLOCKS A LOCKED DOOR, THE DOOR OPENED, THEN CONTINUED TO OPERATE NORMALLY.

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REAR DOOR WILL NOT LATCH OR STAY CLOSED IN FREEZING TEMPERATURES

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ALL DOOR LATCHES BECOME INOPERABLE, WILL NOT OPEN OR CLOSE (LATCH), DURING WET AND OR COLD WEATHER. RECEIVED TSB NOTICE FROM FORD NOV. 2017, CALLED DEALER, TOLD PARTS NOT IN, WE'LL CALL. AS OF 2/8/2018, STILL NO PARTS IN PER DEALER. THIS IS BECOMING A SERIOUS ISSUE WHEN DOORS WON'T OPEN OR SECURELY CLOSE. THE PROBLEM BEGAN IN 2017, BEFORE THE TSB WAS ISSUED AND HAS HAPPENED NUMEROUS TIMES SINCE.

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DOORS WILL NOT LATCH WHEN IT GETS COLD OUT. 10 DEGREES OR LOWER.

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