What 1,425 owners told NHTSA about the 2015 Ford F-150 Supercab Diesel

TRUCK WAS WARMING UP AND SOMETHING SMELLED LIKE AN ELECTRICAL FIRE AND SUDDENLY THE REAR WINDOW SHATTERED. CONTACTS FOR THE REAR DEFROSTER PULLED FROM WINDOW CAUSING ELECTRICAL ARCING THAT STARTED MELTING A PIECE OF PLASTIC CAUSING A HOT SPOT ON THE WINDOW THAT LED TO IT SHATTERING. VEHICLE WAS STATIONARY WHILE THIS HAPPENED.

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AFTER TURNING OFF THE WIPERS, THEY CONTINUE TO RUN INTERMITTENTLY. THIS HAS BEEN HAPPENING FOR SOME TIME.

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EVERY TIME I USE MY WINDSHIELD WIPERS THEY WANT TURN OFF EVEN WHEN THEY ARE OFF. THEY KEEP GOING EVEN AFTER YOU TURN THE WIPERS SWITCH TO 0 (OFF) ITS DOES THIS WHEN THE VEHICLE MOVING OR STATIONARY..

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LEFT FOR WORK, 44 DEGREES. TURNED REAR DEFROSTER ON, FOUR MILES DOWN ROAD HEARD A LOUD BANG OR POP SOUND. BACK WINDSHIELD HAD BASICALLY EXPLODED. DRIVING 50MPH. HAS A SLIDING GLASS WAS NOT BROKEN, BUT ENTIRE BACK WINDOW BURST

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I WAS DRIVING TO WORK AFTER DROPPING MY DAUGHTER OFF AND OUT OF NOWHERE I HEARD A VERY LOUD POP SOUND. I LOOKED IN MY REAR VIEW MIRROR AND THE ENTIRE BACK WINDOW WAS SHATTERED. I WAS ON A MAIN ROAD. SMOOTH. GOING APPROX 40-50MPH. NO CARS WERE BEHIND ME. I PULLED OVER TO SEE IF IT WAS STRUCK BY A ROCK OR FALLING OBJECT... NO CLEAR IMPACT. IT WAS EVENLY SHATTERED ACROSS THE ENTIRE WINDOW. IT WAS ABOUT 65 DEGREES F. DEFROST WAS NOT ON AT THE TIME. SMELLED SIMILAR TO THAT BURNING SMELL AFTER AN AIRBAG DEPLOYS. I DROVE STRAIGHT TO A DEALERSHIP AND THEY SAID THEY NEVER HEARD OF THAT HAPPENING BEFORE "WOLTZ & WIND FORD, INC" IN PITTSBURGH. THANK GOD THIS DIDN'T HAPPEN WITH MY NEWBORN AND 2 YEAR OLD IN THE BACK. I WAS SHOCKED TO FIND THE NUMBER FOR SIMILAR STORIES ONLINE. FORD SHOULD ADDRESS THIS. IMAGINE IF I WERE DRIVING WITH MY KIDS IN THE WINTER ACROSS THE STATE AND THIS HAPPENED. WE TYPICALLY DRIVE THROUGH THE NIGHT. IT'S NOT SAFE AND SHOULD BE ADDRESSED. I WANT FORD TO COVER THE EXPENSE TO REPLACE.

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TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT STATED THAT THE DOOR LATCH MALFUNCTIONED AND THE REAR DRIVER'S SIDE DOOR FAILED TO UNLATCH WHILE ATTEMPTING TO OPEN THE DOOR FROM INSIDE THE VEHICLE. THE CONTACT INDICATED THAT DURING THE WINTER MONTHS, THE DOOR FAILED TO OPEN FROM THE INSIDE OR THE OUTSIDE OF THE VEHICLE HOWEVER, DURING THE SUMMER MONTHS, THE DOOR FAILED TO OPEN FROM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AUTOSAVER FORD LOCATED AT 11125 NY-22, COMSTOCK, NY 12821, WHO SPRAYED LUBRICANT ON THE LOCKING MECHANISM HOWEVER, THE FAILURE PERSISTED. ADDITIONALLY, THE FRONT WINDSHIELD WASHER FLUID FROZE IN COLDER WEATHER CAUSING THE DRIVER TO BE UNABLE TO CLEAN THE FRONT WINDSHIELD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOTIFIED BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

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THE WIPER STOP WORKING IN THE MIDDLE OF WINDSHIELD WHILE IT WAS RAINING. I WAS DRIVING IN CITY. *TR

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DRIVING ON THE HIGHWAY, WIPERS WOULD NOT CHANGE SPEED FROM SLOWEST TO ANYTHING ELSE. HAVE ALSO HAD ISSUES WITH WIPERS TURNING THEMSELVES ON AND STAYING ON EVEN WHEN IN THE OFF POSITION. *TR

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TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT STATED THAT THE TOP RAIL ON THE REAR SLIDING GLASS RATTLED AND VIBRATED UNCONTROLLABLY WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT DISCOVERED THAT THE TOP RAIL OF THE VEHICLE WAS HELD TOGETHER BY DOUBLE SIDED TAPE. THE CONTACT SPOKE TO TWO RIVERS FORD INC LOCATED AT (76 BELINDA PKWY, MT. JULIET, TN 37122) AND WAS INFORMED THAT THE DEALER WAS UNAWARE OF THE DEFECT. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

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TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE IN COLDER WEATHER BELOW 25 DEGREES THE WINDSHIELD WASHER FLUID WOULD NOT PROPERLY SPRAY ONTO THE FRONT WINDSHIELD CAUSING A VISIBILITY HAZARD TO THE DRIVER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER INVER GROVE FORD/LINCOLN (4725 S. ROBERT TRL, INVER GROVE HEIGHTS, MN) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS ADVISED THAT A TSB WAS ISSUED FOR THE PROBLEM WHICH INCLUDED THE REPLACEMENT OF A FAULTY HOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

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WINDSHIELD WIPER CONTINUE TO OPERATE IN LOW INTERMITTENT WHEN THE SWITCH IS IN THE OFF POSITION - THE DRIVER CANNOT TURN OFF THE WIPERS. ANY TIME THE TRUCK'S ENGINE IS ON, THE WIPERS RUN. FORD MOTOR COMPANY PUBLISHED ONLINE TSB 15-0061 ON APRIL 27, 2015, WHICH ADDRESSED THE PROBLEM FOR MODEL YEARS 2011-2014 FOR EXPLORERS, F150'S, EDGES, MKX'S AND F-SUPER DUTY VEHICLES. THE BULLETIN CALL FOR THE INSTALLATION OF A "NEW WIPER/MALFUNCTION SWITCH, WHICH AT MY DEALER COSTS $900. OBVIOUSLY, A VEHICLE CANNOT BE SAFELY OPERATED WITH THE WIPER RUNNING IN DRY WEATHER. EVENTUALLY, THE WIPER BLADES WOULD MELT AND STREAK THE WINDSHIELD, THUS BLURRING THE DRIVER'S VISION. REPAIRING THE PROBLEM IS NOT IS NOT OPTIONAL, IT MUS BE DONE. FORD KNEW IT HAD PROBLEMS WITH THE EQUIPMENT IN MODEL YEARS 2011-2014. I HAVE A 2015 AND THE PROBLEM STILL EXISTS. NOT ONLY HAVE THEY NOT SOLVED THE PROBLEM INN NEWER MODELS, THEY FAILED TO RE-ENGINEER THE WIPER SYSTEM TO MAKE THE REPAIR LESS COSTLY. REPLACING THE SWITCH REQUIRES DISASSEMBLING AND REASSEMBLING THE STEERING COLUMN, WHICH IS LABOR INTENSIVE AND THUS EXPENSIVE. FORD HAS MANAGED TO LIMIT ITS EXPOSURE BY CALLING THE PROBLEM A WARRANTY ISSUE. I COMMUTE 80 MILES A DAY IN METRO ATLANTA. THE WEATHER HAS BEEN RELATIVELY DRY IN RECENT YEARS, SO I BLEW THROUGH THE MILEAGE LIMITS ON THE WARRANTY WITH LITTLE NEED TO USE MY WIPERS. WORKING WIPERS ARE NECESSARY SAFETY EQUIPMENT. FORD KNEW THEY HAD A PROBLEM FOR SEVERAL YEARS, BUT DID NOT SOLVE THE ISSUE. THE COST IS NOT AFFORDABLE FOR MANY AMERICANS. FORD SHOULD BARE THE BURDEN OF REPAIRING EQUIPMENT THAT THEY KNEW WAS FAULTY, BUT CONTINUED TO INSTALL IN NEW VEHICLES.

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TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE EXITING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR SLIDING WINDOW GLASS WAS LOOSE AND OFF TRACK. THE CONTACT TOOK THE VEHICLE TO MURRAY FORD KINGSLAND (2030 GA-40, KINGSLAND, GA 31548) TO BE DIAGNOSED, BUT NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

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THE WIPERS QUIT WORKING WHEN THE RIGHT BLINKER IS ON. WHEN THE RIGHT BLINKER IS ON TO SIGNAL A TURN, THE WIPERS QUIT WORKING COMPLETELY. IT DOES NOT MATTER WHAT MODE THE BLINKERS ARE IN (FAST, SLOW, INTERMITTENT) ONCE THE RIGHT BLINKER IS OFF, THE WIPERS WILL BEGIN TO WORK AGAIN. VEHICLE CAN BE STATIONARY OR IN MOTION. I BELIEVE THE MULTI-FUNCTION DEVICE IS DEFECTIVE.

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WIPER FLUID TUBING CONSTRICTED IN COLD WEATHER, NO FLUID COMES OUT. USING -20F WIPER FLUID, NO PROBLEMS IN OTHER VEHICLES, IN F150 NOTHING COMES OUT BELOW 15F. ONCE ABOVE 25F, WORKS FINE. DID GET REPLACEMENT TUBING FROM DELAER, SAME PROBLEM.

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MY F150 WAS STARTED AND THE MAX DEFROST WAS ON. WHILE STANDING NEXT TO THE VEHICLE, THE REAR GLASS WINDOW SHATTERED WITHOUT CAUSE. A BURNING SMELL WAS NOTICED, BUT I ASSUMED IT WAS COMING FROM SOMEWHERE OTHER THAN MY TRUCK. THE VEHICLE WAS PARKED AND I WAS STANDING NEAR THE VEHICLE. IT IS NOT A POSSIBILITY THAT SOMETHING STRUCK THE REAR GLASS, IT IS AN APPARENT MALFUNCTION OR DEFECT. I CONTACTED FOR CUSTOMER RELATIONS AND WAS COMPLETELY DISAPPOINTED WITH THE SERVICE.

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THE REMOTE START WAS ON FOR 5 MINUTES, WE GOT IN THE CAR AND THE ENTIRE BACK WINDSHIELD WAS SHATTERRING. THERE WAS NO PRIOR DAMAGE TO THE BACK WINDSHIELD, NO ISSUES EVER. WE LOOKED ON THE OUTSIDE AND IT WAS SHATTERING FROM THE EDGES AND SLOWLY STARTED CRACKING TO PIECES BEFORE OUR EYES. IF WE WOULD HAVE BEEN DRIVING THIS WOULD HAVE BEEN A HUGE SAFETY CONCERN ESPECIALLY WITH CHILDREN IN THE BACK SEAT.

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ON 10/18/19 AT 7:20 AM I STARTED MY 2015 F150 WITH 27K MILES VIA THE AUTOSTART SYSTEM AS THE OUTSIDE TEMPERATURE WAS AROUND 35F AND THERE WAS FRONT ON THE GLASS. MY TRUCK WAS IN MY DRIVEWAY, FACING NORTH TOWARDS THE STREET. WHEN I APPROACHED MY TRUCK AFTER IN N FOR UNDER 5 MINUTES I COULD SMELL A BURNING ODOR. I OPENED THE TRUCK AND THE SMELL WAS STRONGER. WHEN I LOOK AROUND I SAW THAT THE REAR WINDOW WAS COMPLETELY SHATTERED WITH A HOLE WHERE A SECTION FELL INTO THE BED. I CONTACTED MY FORD DEALER AND THE SERVICE TECH STATED HE NEVER HEARD OF THIS AND THEY COULD REPLACE IT FOR APPROX. $1400.00.

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THE REAR SLIDING WINDOW BOND HAS LOST ITS ADHESIVE. WHILE DRIVING THE WINDOW STARTED TO BLOW IN CAUSING THE DEBRIS TO BLOW INTO MY CAB. FORD HAS NOT DONE ANYTHING TO REMEDY MY COMPLAINT.

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TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE DRIVING 30 MPH ON THE FREEWAY, THE REAR PASSENGER SIDE WINDOW SHATTERED WITHOUT WARNING. THE CONTACT MANAGED TO DRIVE THE VEHICLE HOME. THERE WERE NO INJURIES. BLUEBONNET FORD LINCOLN (351 I-35BL, NEW BRAUNFELS, TX 78130, (888) 890-1586) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 105,534.

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WINDSHIELD WIPERS TURN ON RANDOMLY AND INTERMITTENTLY WHENEVER THE TRUCK IS ON EVEN THOUGH THE WIPER SWITCH IS IN THE OFF POSITION. EXACT CAUSE OF MALFUNCTION UNKNOWN. THIS ISSUE WAS SUBJECT TO A RECALL FOR EARLIER MODEL YEARS, HOWEVER NOT FOR 2015 MODEL YEAR. ISSUE CAUSES STARTLE OR DRIVER AND LOSS OF CLEAR VISION.

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WIPERS TURN ON AND STAY ON WHILE DRIVING. ROAD CONDITIONS HAD NO EFFECT. THE COURTESY WIPER WAS TURNED OFF. EVEN THOUGH THE WIPER SWITCH WAS TURNED OFF THE WIPERS WOULD STILL COME ON AND STAY ON. I TOOK IT TO FORD AND THEY SAID THE WIPER SWITCH WAS BAD. CHARGED ME $300 TO MAKE THE REPAIR. FORD TECHNICIAN SAID THE SWITCH IN THE STEERING COLUMN WENT BAD. OF COARSE THIS HAPPENED AT 41,000 MILES AND FORD DECLINED TO WARRANTY IT.

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TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE THE CONTACT WAS ATTEMPTING TO OPERATE THE SUN ROOF, IT FAILED TO OPEN. THE VEHICLE WAS TAKEN TO CRAIN FORD OF LITTLE ROCK (4601 COLONEL GLENN PLAZA DR, LITTLE ROCK, AR 72210, (501) 436-0341) WHERE IT WAS DIAGNOSED THAT THE ROOF OPENING PANEL AND THE FRAME ASSEMBLY ON THE SUN ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 40,645.

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STARTED MY TRUCK USING REMOTE START. ROUGHLY 45-55 SECS LATER, I GET IN MY TRUCK AND THE REAR PASSENGER AREA IS FILLED WITH SMOKE. I SHUT OFF VEHICLE. I SMELLED BURNED ELECTRICAL WIRES. I WASN'T ABLE TO DETECT ANYTHING OUT OF THE NORM. ROUGHLY 5-7 MINS LATER, MY BACK GLASS SHATTERED. TRUCK WAS STATIONARY.

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TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE DRIVING 35 MPH, THE CONTACT HEARD A LOUD POPPING SOUND. WHEN HE LOOKED UP, HE NOTICED THAT THE SUN ROOF HAD CAVED IN AND THE LEFT SIDE WAS TILTED DOWN AND NONFUNCTIONAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JUNGE FORD (525 MADISON AVE, NORTH LIBERTY, IA 52317, (319) 626-9500) WHERE IT WAS DIAGNOSED THAT NEW SUN ROOF BRACKETS AND/OR THE ENTIRE TRACK SYSTEM WERE NEEDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 62,000.

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TURNED DEFROST ON AND IN 2 TO 3 MINUTES HEARD A LOUD POP AND LOOKED BACK AND THE REAR WINDOWPANE HAD COMPLETELY SHATTERED. THE BREAK HAPPENED IN MOTION ON A CITY STREET. THE DEFROST MALFUNCTIONED AND OVERHEATED THE WINDOW CAUSING IT TO SHATTER.

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