What 1,747 owners told NHTSA about the 2015 Ford Explorer

I was pulling out on busy road and once i entered the road the car started to shutter. The vehicles power train management. System error flashed on the dash and I lost all power to the engine. I put my foot to the floor and nothing happened. Lucky I was nearly able to get over to the side of the road. I then put the vehicle into park and the engine started to shake violently. I then shut the car off to make sure the engine did not get any further damage. Once turned back on everything seemed normal. This was ver scary. Ford needs to address this issue as it seems to be more common after doing research.

NHTSA ODI 11440353

Vehicle placed in park, driver exited vehicle, vehicle disengaged from park and advanced forward. Vehicle stopped by crash. Ford customer relations was notified and documented concern. Driver injured attempting re-enter vehicle to apply brake. Powertrain assembly or shift linkage possible result of issue.

NHTSA ODI 11438100

TL* THE CONTACT WORKS FOR A COMPANY THAT OWNS A 2015 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE CONTACT REACHED INSIDE THE VEHICLE TO REMOVE THE KEY FROM THE IGNITION AND THE VEHICLE STARTED TO ROLL BACKWARDS. THE CONTACT BECAME CAUGHT BETWEEN THE DOOR AND THE DRIVER'S SEAT WHEN THE VEHICLE STARTED TO ROLL BACKWARDS. THE CONTACT WAS DRAGGED FOR APPROXIMATELY 4-5 FEET BEFORE A TEENAGER IN THE VICINITY WAS ABLE TO ENTER THE VEHICLE, PLACE THE GEAR INTO PARK, AND STOP THE VEHICLE. THE CONTACT STATED THAT SHE MIGHT HAVE INADVERTENTLY SHIFTED THE GEAR SHIFTER INTO REVERSE WHILE ATTEMPTING TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT SUSTAINED A FRACTURE TO THE PELVIC BONE, LACERATIONS, AND POSSIBLE TORN LIGAMENTS IN THE HIP AND SHOULDER. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE CONTACT WAS UNAWARE AS TO WHAT HAPPENED TO THE VEHICLE SINCE THE INCIDENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,999.

NHTSA ODI 11267279

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE GEAR INADVERTENTLY SHIFTED AND CAUSED THE VEHICLE TO ROLL DOWN THE DRIVEWAY. THE CONTACT ATTEMPTED TO HOLD ON TO THE VEHICLE UNTIL IT STOPPED AT THE BOTTOM OF THE DRIVEWAY. THE CONTACT SUSTAINED MINOR INJURES TO THE HEAD, KNEES, AND BACK THAT DID NOT REQUIRE MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

NHTSA ODI 11112431

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE THE DRIVER PULLING INTO THE DRIVEWAY, THE GEAR WAS SHIFTED INTO PARK. THE DRIVER WAS IN THE PROCESS OF EXITING THE VEHICLE WHEN IT SUDDENLY REVERSED DOWN THE DRIVEWAY, DRAGGING THE DRIVER BY THE DOOR. THE DRIVER WAS ABLE TO QUICKLY GET BACK INTO THE VEHICLE TO SHIFT THE GEAR BACK INTO PARK. THE DRIVERS SIDE DOOR HOWEVER, WAS UNABLE TO BE CLOSED AFTER THE FAILURE. THE DRIVER SUSTAINED INJURIES TO THE RIGHT KNEE AND ABRASIONS. MEDICAL TREATMENT WAS REQUIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V464000 (PARKING BRAKE). THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY COULD INVESTIGATE AND PROVIDE A SOLUTION. THE CONTACT AND THE DRIVER WERE UNCERTAIN IF THE MANUFACTURER WOULD BE ABLE TO PROVIDE A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ODI 11021497

MY WIFE AND I PARK OUR 2015 FORD EXPLORER XLT IN THE PARKING AREA IN FRONT OF OUR HOUSE. IN ORDER TO GO ANYWHERE, WE NEED TO BACK IT OUT OF ITS PARKING SPOT, REVERSE-TURN TO THE RIGHT, APPLY THE BRAKES, PUT THE VEHICLE IN DRIVE, AND FINALLY DRIVE FORWARD ON THE DRIVEWAY UNTIL REACHING THE STREET. THIS MORNING, MY WIFE PLANNED TO GO TO THE STORE. SHE ENTERED THE VEHICLE, STARTED IT, PUT IT IN REVERSE, AND PROCEEDED TO BACK OUT OF THE PARKING SPOT. AS USUAL, SHE APPLIED THE BRAKES TO STOP THE CAR AND PUT IT IN DRIVE, BUT UNFORTUNATELY, THIS MORNING THE BRAKES DID NOT RESPOND. SHE APPLIED THE BRAKES A FEW MORE TIMES TO NO AVAIL. AFTER THAT DID NOT WORK, SHE APPLIED THE EMERGENCY BRAKE, WHICH DID NOT DO ANYTHING EITHER. FINALLY, SHE TURNED OFF THE ENGINE AND PUT THE CAR IN PARK, WHICH DIDN'T DO ANYTHING EITHER. SHE ENDED UP DOING A U-TURN IN REVERSE. MY OTHER TRUCK WAS PARKED TO THE RIGHT OF WHERE THE FORD EXPLORER WAS PARKED, SO ONCE THE FORD EXPLORER REACHED MY PARKED TRUCK AND COLLIDED WITH IT, THE FORD EXPLORER FINALLY STOPPED. IN ADDITION TO MY WIFE, OUR TWO SONS AGED 6 AND 8, WERE INSIDE THE VEHICLE WITH HER WHEN THIS HAPPENED. WE HAVE ATTACHED A PHOTO OF THE FORD EXPLORER COLLIDED ONTO MY PARKED TRUCK (A FORD F150), WHICH IT HAD TO DO IN ORDER TO STOP AND NOT COLLIDE INTO ANYTHING OR ANYONE ELSE. THE MAIN REASON WE GOT A FORD EXPLORER IS BECAUSE WE BELIEVED IT WOULD BE A STURDY SUV THAT WOULD KEEP MY WIFE AND KIDS SAFE, SO THIS INCIDENT IS EXTREMELY CONCERNING. THE CAR IS ALMOST NEW WITH APPROXIMATELY 12,000 MILES AND WE HAVE HAD ALREADY HAD TO TAKE IT INTO THE REPAIR SHOP APPROXIMATELY EIGHT TIMES. WE HAVE ASKED FORD TO REPLACE IT, BUT THEY HAVE NOT BEEN WILLING TO DO SO, WHICH IS WHY WE ARE ESCALATING THIS MATTER TO REGULATING AGENCIES FOR RESOLUTION AS WELL AS OUT OF CONCERN FOR OTHER FAMILIES WHO MAY HAVE HAD A SIMILAR EXPERIENCE.

NHTSA ODI 10894252