What 1,747 owners told NHTSA about the 2015 Ford Explorer

The contact owns a 2015 Ford Explorer. The contact stated that while operating the vehicle, the odor of exhaust fumes was present inside the cabin of the vehicle, causing the driver and the passenger to experience nausea and dizziness. No medical assistance was required. The contact was concerned that there was possibly carbon monoxide hazard inside the vehicle while driving. The cause of the failure was not yet determined. The manufacturer and local dealer were contacted regarding ethe failure, but no assistance was provided. The contact was informed of NHTSA Action Number: EA17002 (STRUCTURE, ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the investigation. The failure mileage was unknown.

NHTSA ODI 11719301

The contact owns a 2015 Ford Explorer. The contact stated that while driving at various speeds on several occasions, there was an abnormally strong odor entering the cabin of the vehicle. The contact was experiencing reoccurring headaches from the odor. No medical attention was needed. The vehicle was taken to an independent mechanic however, the failure could not be replicated. The contact stated that shortly after a visit to the mechanic, the check engine warning light intermittently illuminated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 166,000.

NHTSA ODI 11647833

The contact owns a 2015 Ford Explorer. The contact stated that while driving at an undisclosed speed, a carbon monoxide odor was detected coming from the cabin air vents, which caused the contact and his passenger to have headaches. The vehicle had previously been serviced by the dealer for the recurring failure. The dealer had diagnosed the vehicle with an unknown failure, and an unknown part was replaced; however, the failure recurred. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to file a complaint with the NHTSA. The failure mileage was approximately 86,000.

NHTSA ODI 11450242

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING HOME WITH THE AIR CONDITIONING ACTIVATED, THE RE-CIRCULATION BUTTON WAS PRESSED AND THE CONTACT BECAME DROWSY AND SLEEPY. THE CONTACT STATED THAT THERE WAS AN EXHAUST ODOR IN THE VEHICLE. THE CONTACT BECAME NAUSEATED AND VOMITED INSIDE THE VEHICLE. THE CONTACT WAS CONCERNED THAT HER CHILD WAS ALSO AFFECTED BY THE EXHAUST FUMES. THE CONTACT STATED THAT HER CHILD WOULD CRY WHILE RIDING IN THE VEHICLE. THE VEHICLE WAS TAKEN TO BROADWAY AUTOMOTIVE (LOCATED AT 1010 S MILITARY AVE, GREEN BAY, WI 54304, (920) 499-3131) WHERE IT WAS DIAGNOSED THAT THE GROMMETS IN THE REAR COMPARTMENT OF THE VEHICLE (WHERE THE EXHAUST PIPE WAS LOCATED) WERE FRACTURED AND CAUSED THE CARBON MONOXIDE ODOR INSIDE THE VEHICLE. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE KEPT FOR AN ADDITIONAL DAY DUE TO THE PARTS BEING ORDERED TO HAVE THE REPAIR COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

NHTSA ODI 11139494

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN INTERNAL FAILURE CONCERNING AN ODORLESS CARBON MONOXIDE LEAKAGE. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EA17002 (STRUCTURE, ENGINE AND ENGINE COOLING). THE DEALER (AUTOMAX FORD, 3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543, (254) 699-2629) WAS INFORMED THAT THE CONTACT HAD A CARBON MONOXIDE TESTER THAT DETECTED A HIGH LEVEL OF CARBON MONOXIDE. THE DEALER USED THEIR OWN TESTING DEVICE FOR CARBON MONOXIDE AND ALSO DETECTED A HIGH LEVEL. THE DEALER INDICATED THAT THE MANUFACTURER HAD NO REMEDY OR RECALL TO PROVIDE A PERMANENT SOLUTION UNLESS IT WAS FOR THE POLICE INTERCEPT VEHICLES. THE DEALER STATED THAT REPLACING THE BODY PLUGS IN THE REAR WOULD PROVIDE A REMEDY, BUT THE FAILURE CONTINUED. THE CONTACT'S WIFE EXPERIENCED NAUSEA, HEADACHES, AND WAS UNABLE TO STAND FOR A LONG PERIOD OF TIME. THE CONTACT'S WIFE UNDERWENT MEDICAL TREATMENTS, WHICH CAUSED A LOSS OF EMPLOYMENT DUE TO HEALTH ISSUES GENERATED FROM THE FAILURE WITH THE VEHICLE. THE CONTACT WAS WAITING FOR A BUY BACK OFFER. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

NHTSA ODI 11123245

TL* THE CONTACT OWNED A 2015 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE DRIVER FAINTED FROM CARBON MONOXIDE ENTERING THE VEHICLE. AS A RESULT, THE DRIVER CRASHED INTO TWO VEHICLES BEFORE STOPPING ON THE SIDE OF THE ROAD. THE DRIVER SUSTAINED BACK PAINS, WHICH REQUIRED MEDICAL ATTENTION. THE INSURANCE COMPANY TOWED THE VEHICLE AND DEEMED IT DESTROYED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED BY A REPAIR FACILITY OR A DEALER. THE DEALER (CAPITAL FORD, 4900 CAPITAL BLVD, RALEIGH, NC 27616) AND MANUFACTURER WERE NOTIFIED. THE CONTACT WAS WAITING TO DETERMINE IF THE MANUFACTURER WOULD BE ABLE TO INVESTIGATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EA17002 (STRUCTURE, ENGINE AND ENGINE COOLING) AND NHTSA ACTION NUMBER: PE16008 (ENGINE AND ENGINE COOLING, STRUCTURE). THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

NHTSA ODI 11014199

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH OR ABOVE, THE ODOR OF EXHAUST FUMES EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT AN UNKNOWN VALVE RELATED TO THE AIR CONDITIONER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE FUMES CAUSED HEAD ACHES THAT DID NOT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500.

NHTSA ODI 10746807