What 1,747 owners told NHTSA about the 2015 Ford Explorer

The contact owns a 2015 Ford Explorer. The contact stated that while driving at 55 MPH, she was crashed into head-on by another vehicle which sent the vehicle backward into a guardrail. The air bags did not deploy upon impact. The contact's right shoulder hit the steering wheel and her head hit the pillar on the driver's side door. The contact sought medical treatment after the accident and received an X-ray on her right shoulder; the results showed no broken bones. The other driver was transported to the hospital by ambulance for leg pain. A police report was filed. The vehicle was towed to an independent tow yard where it remained in their possession. The manufacturer was notified of the failure and she was given a case number; she was then referred to the NHTSA Hotline for assistance. The vehicle had yet to be destroyed or repaired. The failure mileage was approximately 157,000.

NHTSA ODI 11485923

SLOWLY PULLING OUT OF NARROW PARKING LOT EXIT LANE, THROUGH OPENED GATE. RAPID UNEXPLAINED ACCELERATION, SEEMED TO LAUNCH CAR ACROSS ONE WAY CITY STREET INTO RESTAURANT BUILDING. PASSENGER SEAT BELT (FASTENED, LEFT BRUISES) RELEASED UPON IMPACT; PASSENGER DASH BOARD AIRBAG DID NOT DEPLOY; DRIVERS' AIRBAG WEAK. PASSENGER HOSPITALIZED FROM LOWER AIRBAG, BROKEN LEG, SEVERE LACERATION.

NHTSA ODI 11315858

MY HUSBAND LOSS CONSCIOUSNESS WHILE DRIVING DUE TO UNKNOWN REASONS (MEDICAL ISSUE). HE WENT OFF THE HIGHWAY AT 65 MPH AND CRASHED INTO SEVERAL TREES. DESPITE EXTENSIVE DAMAGE TO THE FRONT END, RESULTING IN A TOTAL LOSS, THE AIRBAGS NEVER DEPLOYED. MY HUSBAND LATER EXPERIENCED POST-CONCUSSION SYMPTOMS AS DIAGNOSED BY THE HOSPITAL. INJURIES MAY HAVE BEEN PREVENTED HAD THE AIRBAGS DEPLOYED.

NHTSA ODI 11268972

WAS DRIVING AND THE STEER WELL BECAME LOCK COULDN'T TURN THE WHEEL, TRIED TO PUMP THE BRAKES AND THEY DIDN'T CATCH. END UP DRIVING RIGHT INTO A POLE AND THE AIRBAGS DIDN'T DEPLOY WITH EVERYONE HITTING THEIR HEADS AND KIDS GETTING CONCUSSIONS.

NHTSA ODI 11153565

I STARTED WITH HEADACHES ,AND ALWAYS NASSAU, ALWAYS. TIRED ,WHEN I PUSH ON THE ACCELERATOR I SMELLED FUMES COMING OUT OF MY A/C ..I WAS DRIVING WIDE AWAKE ON 95 NORTH ,PROCESSING TO GO HOME .I WAS IN ORANGEBURG S.C.I HAD BEEN TALKING THROUGH MY RADIO CONNECTED BLUETOOTH, I HAD A LITTLE OVER A HOUR TO GO .A DEER .MY AIRBAGS ON THE DRIVER SIDE DEPLOYED BUT NOT THE PASSENGERS .AND THEY DID NOT STAY UP TO LONG ,A GODLY SMELL WAS COMING FROM MY CAR,.EVERYTHING LOOKED HAZY ,I GOT OUT OF MY CAR ,CALLED 911 ,I DID NOT GO TO HOSPITOL TIL NEXT DAY ,ALL I DID WAS SLEEP WAITING IN THE WAITING ROOM TO BE SEEN.I HAD X RAYS ALL KINDS OF TESTS DONE .I WAS HURTING PRETTY BAD .I STILL GET HEADACHES TIL THIS DAY .MY LUNGS HURT TOO .I'M SURE I HAVE BEEN POSITIONED BY CARBON MONOXIDE..EVERYTIME I DRIVE MY CAR ,I WOULD GET A HEADACHE NASSAU AND VERY VERY SLEEPY TIRED .MY MEMORY WAS NOT GOOD THEN EIETHER ,I STILL FORGET THINGS TIL THIS DAY ..

NHTSA ODI 11046551

TL* THE CONTACT OWNED A 2015 FORD EXPLORER. WHILE DRIVING LOW SPEEDS, THE CONTACT LOST CONSCIOUSNESS WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE CRASHED INTO A MAILBOX. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE FACE, CHEST, AND LEFT ARM. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. PRIOR TO THE CRASH, THE CONTACT'S WIFE EXPERIENCED REALLY BAD HEADACHES. THE LOCAL DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,400. ..UPDATED 08/03/17 *BF *TR

NHTSA ODI 11011351

TL* THE CONTACT OWNED A 2015 FORD EXPLORER. WHILE DRIVING 25 MPH, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 16,000.

NHTSA ODI 10884655