Oct 31, 2017SuspensionCrash
A BLIND SPOT SENSOR WARNING CAME ON SUNDAY 10-29 AT 10:30AM ON THE DRIVERS SIDE SENSOR WHILE AT A RED LIGHT. APPROXIMATELY 4 MILES LATER, THE CAR BEGAN SWERVING AND VEERED SUDDENLY TO THE RIGHT HITTING A CURB. WE CONTINUED SWERVING AND HIT THE CURB ANOTHER 3 TIMES AND CAME TO A STOP. THE CAR WAS OUT OF CONTROL AND WE WERE IN 4 LANES OF TRAFFIC. THE CAR IS AT THE FORD DEALERSHIP AND WAS DIAGNOSED WITH A BROKEN REAR SUSPENSION TOW LINK. A RECAL WAS ISSUED 4/26/16 STATING THE TOW LINK MAY FRACTURE AND ACCORDING TO FORD, MY VIN NUMBER IS NOT INCLUDED IN THE RECALL. IN JANUARY 2017, MY REAR HUB BEARING ASSEMBLY WENT OUT AND AND WAS REPAIRED UNDER WARRANTY AND HAS SINCE BEEN ANNOUNCED AS A RECALL ON 8/28/17
NHTSA ODI 11041727
Oct 30, 2017Electronic Stability Control (esc)Brakes5 injuries
5/27/2016, WE UNKNOWINGLY PURCHASED OUR 2015 FORD EXPLORER. SINCE THEN WE HAVE EXPERIENCED A NUMBER OF ISSUES WITH THIS VEHICLE. THE FIRST MAJOR ISSUE IS EXHAUST FUMES, GASES ENTERING INTO THE CABIN OF THE VEHICLE WHILE DRIVING AND UPON ACCELERATION. SECOND, 8/25/17, THIS VEHICLE LOST ALL OF ITS FUNCTIONS (BRAKES,STEERING) WHILE I WAS OPERATING THE VEHICLE ON A BUSY STREET WITH MY CHILDREN IN THE CAR. I HAVE MADE THE DECISION THIS VEHICLE IS UNSAFE TO OPERATE AND IS AN ACCIDENT WAITING TO HAPPEN. I HAVE STOPPED PUTTING MY CHILDREN IN THE CAR BECAUSE OF THE FACT THAT IT IS MAKING US ILL AND I AM SCARED. WE HAVE EXPERIENCED HEADACHES, NAUSEA, LETHARGY, NOSE BLEEDS, STOMACH ISSUES FOR A PROLONGED PERIOD OF TIME. WE HAVE BEEN ILL MORE OFTEN THAN NOT. I FEEL THIS VEHICLE IS SILENTLY AND SLOWLY HURTING US. I AM SO FRIGHTENED OF WHAT IT HAS DONE TO US LONG TERM. IT'S ON A DAILY BASIS THAT WE EXPERIENCE THE STRONG FOUL ODOR AND SMELLS OF EXHAUST FUMES AND GASES ENTERING INTO THE CABIN. I CANNOT SAY ENOUGH HOW BADLY IT SMELLS OF EXHAUST. I DO NOT USE THE A/C OR HEATER BECAUSE I AM SO FEARFUL OF WHAT COULD HAPPEN TO MYSELF OR MY FAMILY WITH THE WINDOWS CLOSED. THIS IS ON A DAILY BASIS. 8/28/17, I CONTACTED FORD. I SPOKE WITH A REPRESENTATIVE IN CUSTOMER RELATIONS ABOUT EVERYTHING WE WERE EXPERIENCING WITH THE VEHICLE. THEN WAS TRANSFERRED TO A MANAGER WHO TOOK MY VIN# WHILE MAKING NOTATIONS. IN RETURN I WAS GIVEN A CLAIM # AND TOLD SHE COULD NOT PROVIDE ME WITH ANY INFORMATION ABOUT MY VEHICLE ONLY THAT THERE WAS AN INVESTIGATION BEING CONDUCTED AND, SHE WAS SORRY. TWO MONTHS LATER, I HAVE YET TO RECEIVE ANY INFORMATION FROM FORD. SADLY, I'VE HAD TO RESEARCH ON MY OWN AND FOUND ONLY A SERVICE BULLETIN, TSB 14-0130. AS A CONSUMER I AM RUNNING OUT OF OPTIONS. THE VEHICLE ITSELF IS PROOF. THE NEXT STEP SHOULD BE A RECALL, NOT ME HAVING TO OBTAIN AN ATTORNEY.
NHTSA ODI 11041342
Oct 23, 2017Crash11 injuries
MY FATHER HAS PASSED OUT TWICE BOTH WHILE DRIVING 2 DIFFERENT YEARS OF A FORD EXPLORER AND DOCTOR'S WERE UNABLE TO FIND A MEDICAL CAUSE. THE FIRST ACCIDENT IN AUGUST HE SPENT 3 DAYS IN ICU UNDERGOING MULTIPLE TESTS, THE SECOND ACCIDENT ON OCTOBER 8TH LEFT HIM WITH 9 BROKEN RIBS(SOME IN MULTIPLE PLACES), A BROKEN SCAPULA AND HIS #3 LUMBAR IS FRACTURED ALONG WITH A WEEK IN ICU. HE HAS BEEN THROUGH EVERY TEST THAT THE DOCTOR'S CAN THINK OF AND ARE UNABLE TO GIVE AN EXPLANATION AS TO WHY HE PASSED OUT WHILE HE WAS DRIVING. HE HAS NOW BEEN ADMITTED TO A SKILLED CARE FACILITY DUE TO SO MANY BROKEN BONES. HE WAS ON A MAJOR HIGHWAY IN MOTION WHEN HE WENT UNCONSCIOUS BOTH TIMES TOTALING BOTH VEHICLES. HE REMEMBERS GETTING IN THE CAR AND STARTING TO DRIVE AND THEN NOTHING. HE IS A HEALTHY 71 YEAR OLD MALE WHO HAS NO MEDICAL ISSUES THAT WOULD CAUSE THIS. THE FIRST ACCIDENT WAS ON AUGUST 7TH IN A 2016 EXPLORER AND THE SECOND ACCIDENT WAS ON 10-8-17 IN A 2015 EXPLORER
NHTSA ODI 11035666
Oct 17, 2017Fuel system2 injuries
PLEASE RECALL THE 2011-2017 FORD EXPLORER. AS I AM SITTING HERE WATCHING THE WORLD NEWS, I JUST SAW THE NEWS PIECE ABOUT FORD WANTING TRY TO NOW REPAIR THEIR UNSAFE VEHICLES FOR CARBON MONOXIDE. FORD KNOWS THAT THESE VEHICLES CANNOT BE REPAIRED. THESE VEHICLES HAVE A TREMENDOUS AMOUNT OF ENTRY POINTS, THE ENTIRE VEHICLE WOULD HAVE TO BE DISASSEMBLED. I THEN SEE A COMMERCIAL FOR A LOCAL FORD DEALER ADVERTISING A NEW 2017 FORD EXPLORER FOR SALE. ARE YOU KIDDING ME, FORD IS STILL TRYING TO SELL THESE ROLLING GAS CHAMBERS TO UNSUSPECTING PEOPLE. WHAT HAPPENED TO THE ENGINEERING ANALYSIS THAT THE NHTSA WAS DOING? WHAT ARE THE RESULTS FROM THOSE FINDINGS? CRACKED EXHAUST MANIFOLDS! BUY YOURSELF A LOW LEVEL CARBON MONOXIDE DETECTOR AND TEST IT YOURSELF! FORD IS SAYING THEY HAVE NO PROOF CARBON MONOXIDE IS ENTERING CIVILIAN FORD EXPLORERS, I HAVE PROOF! (64PPM) THE CARBON MONOXIDE IS ENTERING THE VEHICLE UNDER ALL DRIVING CONDITIONS BUT THAT IS WHY IT IS WORSE WHEN PEOPLE ARE TRAVELING ON THE INTERSTATE EVERYONE IN THE VEHICLE IS GETTING SO SICK. THE MORE HEAT THE CRACKED EXHAUST MANIFOLD HAS TO DISSIPATE, THE LARGER THE CRACKS BECOME. THE MORE CARBON MONOXIDE AND EXHAUST FUMES ARE ENTERING THE CABIN OF THE VEHICLE FROM ALL OF THE ENTRY POINTS. FORD CANNOT STOP THIS PROBLEM WITH JUST SEALING UP A FEW OF THE ENTRY POINTS. STOP LYING TO THE PEOPLE. IT'S TIME FOR FORD TO PAY THE PRICE FOR WHAT THEY HAVE KNOWN ALL ALONG AND HAVE LIED ABOUT TO THEIR INNOCENT CUSTOMERS! FORCE FORD TO RECALL THESE VEHICLES! YOU HAVE THE POWER TO DO IT! WHAT ABOUT THE CONSUMERS, WE HAVE MADE THOUSANDS OF COMPLAINTS, WE CAN'T ALL BE IMAGINING THIS PROBLEM!
NHTSA ODI 11033980
Oct 17, 20171 injury
WHILE DRIVING FROM NEW HAMPSHIRE TO NEW YORK CITY AND FURTHER ONTO NEW JERSEY, I SUDDENLY NOTICED THAT THE LINES STARTED MOVING WEIRDLY AND THAT THINGS JUST WEREN'T NORMAL. I WAS DISORIENTED AND WAS HAVING TROUBLE CONCENTRATING ON DRIVING AND STAYING IN MY LANE. SO I ROLLED DOWN THE WINDOWS TO LET THE FRESH AIR IN AND THE POSSIBLE CARBON MONOXIDE OUT. I FOUGHT THROUGH THE NEXT 15 OR 20 MINUTES OF DISORIENTATION AND PERIODS OF HALLUCINATIONS TO GET TO NYC SAFE, BUT STILL SLIGHTLY OUT OF IT. FOUR DAYS LATER, I WAS IN THE MIDDLE OF NOWHERE, THE RAIN WAS POURING DOWN MAKING IT DIFFICULT TO SEE ALREADY AND THE THAT'S WHEN THE HALLUCINATIONS STARTED AGAIN. THE LINES SEEMED TO BE RUNNING PAST ME AND I DIDN'T FEEL LIKE I WAS MOVING, SORT OF LIKE ON A TREADMILL OR SOMETHING. I WAS CONFUSED, DIZZY, MY VISION WAS BLURRED, I WAS HAVING TROUBLE BREATHING AND IT FELT LIKE MY THROAT WAS BURNING. I DIDN'T NOTICE ANY SMELLS THOUGH, MY FIRST CLUE TO THE POISONING WAS THE HALLUCINATIONS. NOW I IMMEDIATELY ROLLED THE WINDOWS DOWN IN THE POURING RAIN TO TRY AND GET SOME FRESH AIR IN THE VEHICLE AND PUSHED MY FACE TOWARDS THE WINDOW. I WAS IN A PANIC THAT THE ISSUE WOULD GET WORSE AND THAT I WOULD POSSIBLY PASS OUT OR SWERVE INTO ONCOMING TRAFFIC. BUT THE TORRENTIAL DOWNPOUR OUTSIDE MADE IT UNSAFE TO PULL ONTO THE SMALL SHOULDER OF THE ROAD AND THERE WERE NO BUILDINGS TO STOP IN, SO I JUST KEPT THE WINDOWS DOWN WITH THE RAIN COMING IN AND KEPT DRIVING, STILL SUFFERING FROM THE SYMPTOMS. EVEN AFTER BEING BACK IN MY APARTMENT AND OPENING ALL THE WINDOWS TO GET SOME FRESH AIR IN, I WAS STILL HAVING TROUBLE BREATHING, MY CHEST FELT HEAVY, I WAS HAVING TROUBLE COMPLETING BASIC TASKS AND WAS DIZZY. I DECIDED TO GO TO THE ER WHERE I WAS TREATED FOR CARBON MONOXIDE POISONING AND DISCHARGED.
NHTSA ODI 11033989
Oct 16, 2017Fuel system2 injuries
TODAY IS OCTOBER 16, 2017 AND FORD IS SAYING THEY WILL DO COMPLIMENTARY REPAIRS TO OUR SUV. WELL IT MIGHT HELP IF THEY WOULD FIX THE RIGHT PART! FORD KNOWS THAT THE CARBON MONOXIDE AND EXHAUST FUMES ARE BEING RELEASED FROM THE CRACKED EXHAUST MANIFOLDS ON THESE VEHICLES BUT STILL ARE LYING TO THE CONSUMERS. FORD EXPLORERS HAVE OVER 80 ENTRY POINTS WHERE THESE EXHAUST FUMES ARE ENTERING THESE VEHICLES MAKING PEOPLE SICK! SO FORD CONTINUES TO LIE ABOUT WHAT IS REALLY GOING ON WITH THERE UNSAFE VEHICLES! SHAME ON YOU FORD MOTOR COMPANY FOR ALL OF YOUR COVER UPS. NO MORE FORD PRODUCTS. THEY SHOULD HAVE TO FILE BANKRUPTCY! PEOPLE NEED TO WAKE UP AND GOOGLE FORD EXPLORER CARBON MONOXIDE ON THE INTERNET. YOU WILL BE SHOCKED TO LEARN THE TRUTH ABOUT FORD AND THESE VEHICLES!
NHTSA ODI 11033915
Oct 13, 2017Engine1 injury
FORD EXPLORER POLICE WAS STATIONARY ON US HIGHWAY 59 NORTH. THE POLICE OFFICER IN THE DRIVER SEAT LOST CONSCIOUSNESS FOR APPROXIMATELY ONE HOUR AND 30 MINUTES. ANOTHER OFFICER CHECKED ON THE UNCONSCIOUS OFFICER AND FOUND HIM TO BE NOT ALERT AND UN RESPONSIVE, THEREFORE HE SUMMONED EMS AND REMOVED THE UNCONSCIOUS OFFICER FROM THE EXPLORER. EMS WAS ABLE TO GAIN CONSCIOUSNESS OF THE OFFICER BUT HE WAS DISORIENTED, UNAWARE OF WHERE HE WAS AND WHO HE WAS. OFFICER WAS PLACED ON OXYGEN AND TRANSPORTED TO LOCAL EMERGENCY ROOM WHERE HIS ARTERIAL BLOOD WAS TAKEN. ARTERIAL BLOOD WAS FOUND TO HAVE APPROXIMATELY 20% CONCENTRATION OF CARBON MONOXIDE. ARTERIAL BLOOD WAS TAKEN APPROXIMATELY ONE HOUR AFTER BEING REMOVED FROM THE EXPLORER AND 40 MINUTES OF BEING ADMINISTERED OXYGEN BY EMS.
NHTSA ODI 11033173
Oct 1, 2017Fuel system2 injuries
OCTOBER 1, 2017. HERE WE GO AGAIN! HOW MANY FORD CUSTOMERS HAVE TO CONTINUE TO MAKE COMPLAINTS ON THE NHTSA WEBSITE BEFORE THE NHTSA FORCES FORD TO RECALL THE FORD EXPLORERS THAT OBVIOUSLY CANNOT BE FIXED! WHAT ARE YALL DOING? WHY IS THERE NO RECALL FOR THIS TRASH VEHICLE THAT FORD IS CONTINUING TO BUILD AND SELL TO UNKNOWINGLY INNOCENT VICTIMS. AND I SAY VICTIMS BECAUSE THEY ARE COMMITTING FRAUD BY SELLING THIS TRASH! AND YES I AM PISSED! YOU SAY YOU HAVE NO MEDICAL EVIDENCE TO SUPPORT THE CARBON MONOXIDE CLAIMS. THAT IS A LIE! WHAT ABOUT THE HENDERSON, LA POLICE OFFICER THAT SUBMITTED THE BLOOD TEST RESULTS TO CBS NEWS AND SHE IS NOT THE ONLY ONE. . REALLY PEOPLE, ALOT OF GOOD IT IS DOING TO MAKE ALL THESE COMPLAINTS. DO YOUR JOB, RECALL THIS VEHICLE AND HOLD FORD ACCOUNTABLE FOR THIS S---! MAYBE NEXT TIME THEY WON'T BE SO QUICK TO SELL THIS TRASH AND TAKE PEOPLE'S MONEY. I AM BEYOND PISSED I AM FURIOUS! WOULD YOU WANT YOUR FAMILY IN A FORD EXPLORER. THIS IS NOT JUST POLICE INTERCEPTOR MODELS! I AM SO TIRED OF HEARING ALL OF FORDS LIES AND BS! LOOKS LIKE THE NHTSA IS NOT WORKING FOR THE CONSUMERS BUT FOR FORD. AND YOU CAN TAKE MY COMMENT HOWEVER YOU WANT TO. I AM SURE I AM NOT THE ONLY ONE THAT IS FURIOUS! LETS SEE HOW MUCH LONGER THIS WILL CONTINUE TO GET IGNORED. YOU SHOULD BE ASHAMED OF YOUR ACTIONS OR LACK OF. MAYBE YOU ALL SHOULD BUY THEM AND DRIVE THEM.
NHTSA ODI 11030755
Sep 5, 2017Transmission & drivetrain1 injury
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE THE DRIVER PULLING INTO THE DRIVEWAY, THE GEAR WAS SHIFTED INTO PARK. THE DRIVER WAS IN THE PROCESS OF EXITING THE VEHICLE WHEN IT SUDDENLY REVERSED DOWN THE DRIVEWAY, DRAGGING THE DRIVER BY THE DOOR. THE DRIVER WAS ABLE TO QUICKLY GET BACK INTO THE VEHICLE TO SHIFT THE GEAR BACK INTO PARK. THE DRIVERS SIDE DOOR HOWEVER, WAS UNABLE TO BE CLOSED AFTER THE FAILURE. THE DRIVER SUSTAINED INJURIES TO THE RIGHT KNEE AND ABRASIONS. MEDICAL TREATMENT WAS REQUIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V464000 (PARKING BRAKE). THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY COULD INVESTIGATE AND PROVIDE A SOLUTION. THE CONTACT AND THE DRIVER WERE UNCERTAIN IF THE MANUFACTURER WOULD BE ABLE TO PROVIDE A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI 11021497
Aug 21, 2017SuspensionBody & structureCrash1 injury
AUGUST 24, 2015 I WAS DRIVING TO A 7:00 PM EXERCISE CLASS .I WAS TALKING TO MY MOTHER VIA BLUETOOTH WHEN I SUDDENLY BLACKED OUT AND DROVE ACROSS THE SERVICE ROAD AND ALL 4 LANES BOTH NORTH AND SOUTH OF 287 . I WAKE TO EMERGENCY RESPONDERS PULLING ME FROM THE CAR AND PUTTING ME INTO A AMBULANCE , MY MOTHER COULD HEAR ALL OF THIS. I WAS TAKEN TO HOSPITAL AND HAD MULTIPLE TESTS RUN BUT NOTHING WAS FOUND . AFTER I WAS DISCHARGED I HAD SEVERAL MORE TESTS RUN AND AGAIN NOTHING WAS FOUND. $18,000 DAMAGE TO CAR , MEDICAL BILLS , MISSED WORK AND I HAD TO RETEST TO KEEP MY DRIVERS LICENSE BUT I NEVER COULD FIND A CAUSE. SPRING 2017 A FRIEND SENT ME A ARTICLE ABOUT FORD EXPLORERS LEAKING CARBON MONOXIDE INTO THE CABINS . THIS MADE COMPLETE SENSE. I PURCHASED A DETECTOR AND HAVE HAD IT TO GO OFF TWICE. I AM REPORTING THIS BECAUSE FORD NEEDS TO ADDRESS THIS ISSUE . THEY HAVE SAID THIS ONLY HAPPENS IN MODIFIED POLICE VEHICLES BUT I CAN TELL YOU BY MY EXPERIENCE THAT IS NOT TRUE.
NHTSA ODI 11018665
Aug 10, 2017Engine & coolingCrash1 injury
TL* THE CONTACT OWNED A 2015 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE DRIVER FAINTED FROM CARBON MONOXIDE ENTERING THE VEHICLE. AS A RESULT, THE DRIVER CRASHED INTO TWO VEHICLES BEFORE STOPPING ON THE SIDE OF THE ROAD. THE DRIVER SUSTAINED BACK PAINS, WHICH REQUIRED MEDICAL ATTENTION. THE INSURANCE COMPANY TOWED THE VEHICLE AND DEEMED IT DESTROYED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED BY A REPAIR FACILITY OR A DEALER. THE DEALER (CAPITAL FORD, 4900 CAPITAL BLVD, RALEIGH, NC 27616) AND MANUFACTURER WERE NOTIFIED. THE CONTACT WAS WAITING TO DETERMINE IF THE MANUFACTURER WOULD BE ABLE TO INVESTIGATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EA17002 (STRUCTURE, ENGINE AND ENGINE COOLING) AND NHTSA ACTION NUMBER: PE16008 (ENGINE AND ENGINE COOLING, STRUCTURE). THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
NHTSA ODI 11014199
Jul 28, 2017AirbagsCrash1 injury
TL* THE CONTACT OWNED A 2015 FORD EXPLORER. WHILE DRIVING LOW SPEEDS, THE CONTACT LOST CONSCIOUSNESS WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE CRASHED INTO A MAILBOX. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE FACE, CHEST, AND LEFT ARM. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. PRIOR TO THE CRASH, THE CONTACT'S WIFE EXPERIENCED REALLY BAD HEADACHES. THE LOCAL DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,400. ..UPDATED 08/03/17 *BF *TR
NHTSA ODI 11011351
Jun 14, 2017Seat beltsCrash1 injury
A 2015 FORD EXPLORER WAS INVOLVED IN A HIGH SPEED SIDE-IMPACT AND ROLLOVER COLLISION. THE SEATBELT WAS WORN AT THE TIME OF THE COLLISION BASED ON A PREPONDERANCE OF PHYSICAL EVIDENCE ON THE OCCUPANT RESTRAINT SYSTEM AND INTERIOR VEHICLE COMPONENTS. THE ACM REPORTED THE DRIVER WAS "NOT BUCKLED" AT THE TIME OF THE COLLISION. THE PRETENSIONER DID NOT FIRE. THE BUCKLE ASSEMBLY WAS TESTED AND THE BUCKLE SWITCH APPEARED TO BE FUNCTIONING PROPERLY. AFTER THE IGNITION WAS CYCLED TO "ON" FOR APPROXIMATELY 1 MINUTE AND 10 SECONDS, THE SEATBELT WARNING LAMP ILLUMINATED AND DEACTIVATED PROPERLY WHEN THE LATCHPLATE WAS INSERTED AND REMOVED REPEATEDLY. AFTER 1 MINUTE AND 10 SECONDS, THE SEATBELT WARNING LAMP WOULD ILLUMINATE AND DEACTIVATE SPORADICALLY AS THE LATCHPLATE WAS INSERTED AND REMOVED.
NHTSA ODI 10995199
May 27, 2017SuspensionWheelsCrash
WHILE DRIVING VEHICLE ON HIGHWAY, LOST CONTROL AND WAS BARLEY ABLE TO STOP TRUCK AFTER RIGHT LOWER CONTROL ARM BROKE IN HALF. BALL JOINT WAS ALSO COMPLETELY OUT OF SOCKET. I DON'T SEE HOW SOMETHING THIS DANGEROUS AND UNSAFE CAN HAPPEN WHILE DRIVING.
NHTSA ODI 10991908
Apr 7, 2017Seats2 injuries
PASSENGER LUMBAR SUPPORT HAS SHARP EDGE IN MECHANISM THAT POKES OUT INTO PASSENGER SEAT BACK POCKET. I CUT MY FINGER ON IT WHILE TAKING SOMETHING OUT OF THE POCKET. MY CHILD SCRAPED HER FINGER ON IT AS WELL. THE PIECE IS EASILY SHARP ENOUGH TO CAUSE A LACERATION. THE DEALERSHIP REPLACED THE PART ONCE AND TOLD ME IT WAS A DEFECT WITH THE MECHANISM THE SECOND TIME I CUT MY FINGER. THEY PADDED IT WITH FOAM IN SIDE THE SEAT BUT IT COULD EASILY FALL OFF. VEHICLE IS STATIONARY WHEN THIS OCCURRED.
NHTSA ODI 10971210
Feb 26, 20171 injury
SULPHUR LIKE SMELL COMES THROUGH THE VENTS INSIDE THE VEHICLE ..I'VE BEEN PUTTING AIR FRESHENERS ON THE VENTS FOR 1+ YEARS , IM NOW GETTING MIGRAINE HEADACHES WHICH MY DR. SAID WAS CAUSED BY THE FUMES INSIDE MY CAR . I WENT TO THE DEALER AND THEY SAID NOTHING IS WRONG WITH THE CAR. I SPOKE TO FORD AND THEY TOLD ME TO GO BACK TO THE DEALER SO THEY CAN FIND A REMEDY. THE CAR IS NOT SAFE TO DRIVE.
NHTSA ODI 10957121
Feb 22, 2017EngineFuel system1 injury
EXHAUST ODOR, CARBON MONOXIDE PRESENT IN CABIN. CHECK ENGINE LIGHT.
NHTSA ODI 10956203
Jan 25, 2017BrakesCrash1 injury
BRAKES FAILED ON ICE NO ABS.
NHTSA ODI 10947494
Aug 8, 2016Transmission & drivetrainBody & structureBrakesCrash
MY WIFE AND I PARK OUR 2015 FORD EXPLORER XLT IN THE PARKING AREA IN FRONT OF OUR HOUSE. IN ORDER TO GO ANYWHERE, WE NEED TO BACK IT OUT OF ITS PARKING SPOT, REVERSE-TURN TO THE RIGHT, APPLY THE BRAKES, PUT THE VEHICLE IN DRIVE, AND FINALLY DRIVE FORWARD ON THE DRIVEWAY UNTIL REACHING THE STREET. THIS MORNING, MY WIFE PLANNED TO GO TO THE STORE. SHE ENTERED THE VEHICLE, STARTED IT, PUT IT IN REVERSE, AND PROCEEDED TO BACK OUT OF THE PARKING SPOT. AS USUAL, SHE APPLIED THE BRAKES TO STOP THE CAR AND PUT IT IN DRIVE, BUT UNFORTUNATELY, THIS MORNING THE BRAKES DID NOT RESPOND. SHE APPLIED THE BRAKES A FEW MORE TIMES TO NO AVAIL. AFTER THAT DID NOT WORK, SHE APPLIED THE EMERGENCY BRAKE, WHICH DID NOT DO ANYTHING EITHER. FINALLY, SHE TURNED OFF THE ENGINE AND PUT THE CAR IN PARK, WHICH DIDN'T DO ANYTHING EITHER. SHE ENDED UP DOING A U-TURN IN REVERSE. MY OTHER TRUCK WAS PARKED TO THE RIGHT OF WHERE THE FORD EXPLORER WAS PARKED, SO ONCE THE FORD EXPLORER REACHED MY PARKED TRUCK AND COLLIDED WITH IT, THE FORD EXPLORER FINALLY STOPPED. IN ADDITION TO MY WIFE, OUR TWO SONS AGED 6 AND 8, WERE INSIDE THE VEHICLE WITH HER WHEN THIS HAPPENED. WE HAVE ATTACHED A PHOTO OF THE FORD EXPLORER COLLIDED ONTO MY PARKED TRUCK (A FORD F150), WHICH IT HAD TO DO IN ORDER TO STOP AND NOT COLLIDE INTO ANYTHING OR ANYONE ELSE. THE MAIN REASON WE GOT A FORD EXPLORER IS BECAUSE WE BELIEVED IT WOULD BE A STURDY SUV THAT WOULD KEEP MY WIFE AND KIDS SAFE, SO THIS INCIDENT IS EXTREMELY CONCERNING. THE CAR IS ALMOST NEW WITH APPROXIMATELY 12,000 MILES AND WE HAVE HAD ALREADY HAD TO TAKE IT INTO THE REPAIR SHOP APPROXIMATELY EIGHT TIMES. WE HAVE ASKED FORD TO REPLACE IT, BUT THEY HAVE NOT BEEN WILLING TO DO SO, WHICH IS WHY WE ARE ESCALATING THIS MATTER TO REGULATING AGENCIES FOR RESOLUTION AS WELL AS OUT OF CONCERN FOR OTHER FAMILIES WHO MAY HAVE HAD A SIMILAR EXPERIENCE.
NHTSA ODI 10894252
Jul 13, 2016AirbagsCrash1 injury
TL* THE CONTACT OWNED A 2015 FORD EXPLORER. WHILE DRIVING 25 MPH, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 16,000.
NHTSA ODI 10884655
Jun 21, 2016Seat beltsCrash1 injury
MY CAR WAS STRUCK FROM BEHIND - 65MPH AND THE SEAT BELT DID NOT TENSION AND CAUSED MY HEAD TO BOUNCE OFF THE STEERING WHEEL CAUSING A LARGE KNOT ON MY HEAD AND TAKEN AWAY BY AMBULANCE - NO AIR BAGS DEPLOYED (BUT THAT MAY BE DUE TO BEING STRUCK FROM BEHIND AND PUSHED INTO A VEHICLE IN FRONT) I WAS ROLLING 5 TO 10MPH AND SLOWING FOR TRAFFIC - HIT FROM BEHIND BY PICKUP - NO BRAKES APPLIED - FLEW FORWARD AND THE SEAT BELT TENSIONER RELEASED ALL THE BELT OUT AND STAYED THAT WAY - I WOULD THINK THAT I SHOULD HAVE BEEN STOPPED BY THE BELT AND BRUISED ACROSS THE CHEST - BUT ALL THE FORCE WAS TAKEN TO MY HEAD AND NECK OFF THE STEERING WHEEL AND WHIPLASHED BACK TO THE SEAT. THE VEHICLE DID DIAL 911 FROM THE COLLISION SO THAT WORKED. JUNE 20 2016 6:15PM POLICE REPORT NOT AVAILABLE AS OF THIS WRITING
NHTSA ODI 10875564
Oct 20, 2015Engine1 injury
LEASED VEHICLE NEW ON OCTOBER 18, 2014. PROBLEM BEGAN IMMEDIATELY AT APPROXIMATELY 200 MILES. WHEN PASSING ANOTHER VEHICLE OR ACCELERATING FROM STOP, EXHAUST FUMES FILL THE CABIN THROUGH THE A/C VENTS. OCCURS TO THE EXTENT THAT ALL WINDOWS AND SUNROOF MUST BE OPENED IN ORDER TO CLEAR FUMES. HAS MADE DRIVER AND PASSENGER(S) LIGHT-HEADED, UPPER RESPIRATORY IRRITATION HAS HAPPENED, AS WELL. GENERALLY OCCURS WHEN WINDOWS ARE UP AND A/C IS OPERATING. REPORTED TO DEALER, WAS TOLD "THERE IS NO TSB FOR THIS PROBLEM BASED ON YOUR VIN" (THOUGH ALL PRIOR YEAR EXPLORERS 2011-2014 HAVE THIS PROBLEM AND IT HAS NOT YET BEEN RESOLVED BY FORD, AND THERE IS A CLASS ACTION SUIT IN FL WHICH WAS GIVEN CLASS ACTION STANDING BY A JUDGE IN OCTOBER, 2014. MY VEHICLE IS NOT "YET" LEMON LAW ELIGIBLE BECAUSE THE NUMBER OF REPAIR ATTEMPTS HAS BEEN LIMITED BY HEALTH PROBLEMS. FORD SHOULD OFFER TO BUY EFFECTED VEHICLES BACK WITHOUT NEED TO GO THROUGH LEMON LAW, AS THIS IS A CARBON MONOXIDE AND "BREATHING EXHAUST FUMES" HEALTH HAZARD WHICH OCCURS ALMOST EVERY TIME THE VEHICLE IS DRIVEN.
NHTSA ODI 10783862
Aug 6, 2015Engine & cooling1 injury
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH OR ABOVE, THE ODOR OF EXHAUST FUMES EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT AN UNKNOWN VALVE RELATED TO THE AIR CONDITIONER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE FUMES CAUSED HEAD ACHES THAT DID NOT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500.
NHTSA ODI 10746807