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What 1,751 owners told NHTSA about the 2015 Ford Explorer Gas

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,751)Crash / fire / injury (73)Body & structure (401)Steering (342)Engine (225)Backup camera & sensors (116)Fuel system (94)Electrical system (88)Airbags (84)Transmission & drivetrain (84)Suspension (82)Engine & cooling (65)

73 of 1,751 complaints match · crash/fire/injury only · clear filters · page 2 of 3

Sep 9, 2019SuspensionCrash

AFTER LEAVING MY COMMUNITY PROPERTY WITH MY 2015 FORD EXPLORER, I TURNED LEFT AT APPROXIMATELY 5-15 MILES PER HOUR AND SUDDENLY I HEARD A CLANK/SCRAPE AND LOST CONTROL OF VEHICLE (IMAGE 1). SEE SCRAP ON CEMENT WHERE VEHICLE CONTROL WAS LOST IN THE STREET. VEHICLE STOPPED AT END OF SKID MARKS (IMAGE 2). AFTER TURNING LEFT (EAST) , I IMMEDIATELY LOST CONTROL OF VEHICLE WHERE ORANGE VAN IS LOCATED, WHICH IS BELIEVED DUE TO AXLE BREAK (IMAGE 2). AFTER LOSING CONTROL, VEHICLE VEERED LEFT TOWARDS CURVE. I CONTINUED TO FIGHT FOR CONTROL AND VEHICLE HIT THE CURVE WHILE VEHICLE WAS HEADED BETWEEN TWO TREES TOWARDS HOMES. FORTUNATELY, I WAS ABLE TO MOMENTARILY GAIN CONTROL BEFORE VEHICLE WENT DOWN EMBANKMENT AND RETURN VEHICLE TO MAIN ROAD. SEE SKID MARKS. MY VEHICLE ONLY HAD 75,038 MILES. THE FORD DEALERSHIP SAID THAT MY CONTROL ARM BROKE WHICH CAUSED THE INCIDENT. HOWEVER, THEY WOULD NOT TAKE RESPONSIBILITY OF THE REPAIR.

NHTSA ODI 11254273

Aug 28, 20191 injury

DURING ACCELERATION WITH THE AIR CONDITIONER RUNNING, THERE IS A SMELL OF ROTTEN EGGS IN THE CABIN. WHEN IT HAPPENS MYSELF AND OTHERS IN THE CAR WILL EXPERIENCE LIGHT HEADEDNESS AND HEADACHES. ADDITIONALLY, MY PARTNER EXPERIENCED THE HEADACHE AND VOMITED ON THE SIDE OF THE ROAD DUE TO THE SMELL. IT SMELLS LIKE EXHAUST FUMES AND ROTTEN EGGS, WHICH IS CLEARLY FROM THE EXHAUST. THE FACT THAT THERE HASN'T BEEN A RECALL REGARDING THIS ISSUE IS CRIMINAL.

NHTSA ODI 11252124

Jun 13, 2019SuspensionCrash1 injury

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE FRONT SUSPENSION ON THE DRIVER SIDE COLLAPSED. THE VEHICLE VEERED TO THE LEFT AND HIT THE CONCRETE BARRIER, BOUNCED AND HIT THE RIGHT CONCRETE BARRIER. NONE OF THE FRONTAL AIR BAGS DEPLOYED. THE POLICE WAS PRESENT AND A REPORT WAS ISSUED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE, TREATED AND RELEASED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE INSURANCE COMPANY LABELED THE VEHICLE AS DESTROYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

NHTSA ODI 11219741

Mar 28, 20191 injury

I PREVIOUSLY REPORTED A POSITIVE CASE FINDING OF CARBON MONOXIDE POISONING ON 03/22/19 SECONDARY TO A LARGE AMOUNT OF EXHAUST TYPE FUMES ENTERING MY VEHICLE THROUGH THE VENTILATION SYSTEM UPON ACCELERATING FROM STOPPED POSITION TO ACCELERATION TO 70 ON INTERSTATE WITH CLIMATE CONTROL ON. ON 03/26 /19 I AGAIN EXPERIENCED THE SAME OCCURRENCE PRIOR TO DRIVING TO FORD DEALERSHIP WITH VEHICLE IN PARKED POSITION IN DRIVEWAY WITH CLIMATE ON AUTO HEAT. AN ODOR OF EXHAUST FUMES WAS NOT EXPERIENCED HOWEVER CAR AUTOMATICALLY TURNED ITSELF TO AC AND COLD AIR CAME IN ON ITS OWN PRIOR TO DEPARTURE. I SHUT ALL CLIMATE FUNCTIONS OFF AND ROLLED DOWN ALL WINDOWS, I WAS VERY COLD SO ROLLED I UP 3 WINDOWS AND HEATED SEATS AND HEATER 10 MIN FROM DEALERSHIP. THEN AGAIN ACCESSORY AIR KICKED ON ACCESS I BEGAN HAVING I BEGAN EXPERIENCING BLURRED VISION AND LIGHTHEADEDNESS I ROLLED DOWN ALL WINDOWS . I ARRIVED AT FORD SERVICE AND VIN LOOKUP WAS PERFORMED AND I WAS TOLD THERE WAS A RECALL FOR CARBON MONOXIDE CONCERNS. I WAS DRIVEN TO HOSPITAL AND AGAIN TREATED FOR ACUTE CARBON MONOXIDE POISONING AND ADMITTED FOR ADMINISTRATION OF 10 LITERS ON A BREATHING MASKS FOR 6 HOURS THIS TIME. MY CARBOXYHEMOGLOBIN WAS EVEN HIGHER AT 6.6% AND PA O2 WAS IN THE 80?S AND NORMALIZED TO 1.5 BEFORE DISMISSAL. I EXPERIENCED SEVERE MENTAL CONFUSION AND SLOWED SPEECH FOR 2 HOURS AFTER EXPOSURE. MY CAR READINGS SHOWED A CONSTANT LEVEL BETWEEN 10 AND 15 FROM FROM OSHA DETECTOR BORROWED FROM JOB SITE WITH A HIGH LEVEL OF 30.4. I RECEIVED FOUR ABG?S DURING STAY, CHEST X-RAY AND WAS ONLY TODAY FINALLY FEEL MENTALLY CLEAR. I HAD A HEADACHE FOR FOUR DAYS DESCRIBED A DULL AND CONSTANT WITH VISUAL DISTURBANCES AND DYSPNEA WITH ANY EXERTION FROM WHICH I?VE NOT COMPLETELY RECOVERED. BASELINE READING DURING SHORT TRIPS OF 20 MIN OR LESS WERE 0 AND ROSE TO 10 WITH HIGH OF 30.4 IN 15 MIN TRIP. SEE 11190974. *DB*JB

NHTSA ODI 11192320

Mar 22, 20191 injury

I HAVE HAD ONGOING ISSUES WITH SMELLING AN EXHAUST TYPE SMELL UPON ACCELERATING MY VEHICLE WITH AN INCREASE IN RPM. WHENEVER THIS HAPPENS I ROLL DOWN THE WINDOW TO AVOID THE FUMES. I PREVIOUSLY NOTIFIED FORD DEALERSHIP IN COLUMBIA MO BY TELEPHONE SHORTLY (2 MONTHS AFTER PURCHASE) REGARDING THE EXHAUST FUMES AND WAS TOLD NOT TO WORRY LEVELS WERE LOW ENOUGH NOT TO CAUSE A PROBLEM. 6 MONTHS LATER MY FATHER AGAIN TOOK MY CAR TO DEALERSHIP AND AGAIN SAID NO RECALL ON MY VEHICLE AND NOT TO BE CONCERNED I HAVE HAD HEADACHES, VISUAL BLURRING AND DYSPNEA SPORADICALLY SINCE OWNERSHIP. ON MARCH 22ND, 2019 I WAS DRIVING TO A ROUTINE DRS APPOINTMENT LOCATED 10 MILES FROM MY HOME. I PULLED OUT OF AN INTERSECTION AND SPED UP TO THE 70 MPH SPEED LIMIT AND NOTICED AN IMMEDIATE ODOR OF EXHAUST TYPE FUMES RADIATING THROUGH THE CAR. MY HEAT WAS ON CLIMATE CONTROL AND THEN TURNED OFF ON ITS OWN AND ACCESSORY OUTSIDE AIR CAME IN. MY EYES WERE BURNING AND MY HEART RATE SPED UP ALONG WITH A BURNING SENSATION IN MY NOSE. BY THE TIME I GOT TO THE DOCTOR MY FACE AND HANDS WERE A BRIGHT CHERRY RED. THE DOCTOR WAS CONCERNED ABOUT MY SYMPTOMS AND ORDERED A STAT ARTERIAL BLOOD GAS FOR CARBON MONOXIDE POISONING. THE RESULTS WERE RETURNED AT A CRITICAL LEVEL OF 5.5 L 0.5 TO 1.5. AND MY P02 OXYGEN CONTENT WAS ONLY 67.1. I RECEIVED EMERGENCY TREATMENT FOR CARBON MONOXIDE POISONING, MY CARBON MONOXIDE LEVEL WENT DOWN ON TO 4.2 ON 100% REBRREATHING MASK AND 0XYGEN LEVEL WENT TO ABOVE 100MMHG. . THEY WOULD NOT LET ME GET BACK IN MY CAR AND MY HUSBAND CAME AND DROVE WITH WINDOWS DOWN HOME AFTER PURCHASING A CARBON MONOXIDE DETECTOR THAT ALARMED WITHIN MINUTES. I DO NOT FEEL SAFE AT ALL NOW KNOWING THAT MY CHILDREN AND MYSELF HAVE DRIVE MUCH FURTHER THAN 8 MILES WITH UNKNOWN LEVELS OF CARBON MONOXIDE LEVELS I WILL BE HAPPY TO FORWARD THE MEDICAL RECORD OF VISIT OF DIAGNOSIS OF ACUTE COBB POISONING. SEE 11192320. *DT*JB

NHTSA ODI 11190974

Nov 24, 2018SteeringAirbagsBrakesCrash7 injuries

WAS DRIVING AND THE STEER WELL BECAME LOCK COULDN'T TURN THE WHEEL, TRIED TO PUMP THE BRAKES AND THEY DIDN'T CATCH. END UP DRIVING RIGHT INTO A POLE AND THE AIRBAGS DIDN'T DEPLOY WITH EVERYONE HITTING THEIR HEADS AND KIDS GETTING CONCUSSIONS.

NHTSA ODI 11153565

Oct 10, 2018Engine & cooling1 injury

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING HOME WITH THE AIR CONDITIONING ACTIVATED, THE RE-CIRCULATION BUTTON WAS PRESSED AND THE CONTACT BECAME DROWSY AND SLEEPY. THE CONTACT STATED THAT THERE WAS AN EXHAUST ODOR IN THE VEHICLE. THE CONTACT BECAME NAUSEATED AND VOMITED INSIDE THE VEHICLE. THE CONTACT WAS CONCERNED THAT HER CHILD WAS ALSO AFFECTED BY THE EXHAUST FUMES. THE CONTACT STATED THAT HER CHILD WOULD CRY WHILE RIDING IN THE VEHICLE. THE VEHICLE WAS TAKEN TO BROADWAY AUTOMOTIVE (LOCATED AT 1010 S MILITARY AVE, GREEN BAY, WI 54304, (920) 499-3131) WHERE IT WAS DIAGNOSED THAT THE GROMMETS IN THE REAR COMPARTMENT OF THE VEHICLE (WHERE THE EXHAUST PIPE WAS LOCATED) WERE FRACTURED AND CAUSED THE CARBON MONOXIDE ODOR INSIDE THE VEHICLE. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE KEPT FOR AN ADDITIONAL DAY DUE TO THE PARTS BEING ORDERED TO HAVE THE REPAIR COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

NHTSA ODI 11139494

Aug 29, 2018Engine & cooling1 injury

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN INTERNAL FAILURE CONCERNING AN ODORLESS CARBON MONOXIDE LEAKAGE. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EA17002 (STRUCTURE, ENGINE AND ENGINE COOLING). THE DEALER (AUTOMAX FORD, 3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543, (254) 699-2629) WAS INFORMED THAT THE CONTACT HAD A CARBON MONOXIDE TESTER THAT DETECTED A HIGH LEVEL OF CARBON MONOXIDE. THE DEALER USED THEIR OWN TESTING DEVICE FOR CARBON MONOXIDE AND ALSO DETECTED A HIGH LEVEL. THE DEALER INDICATED THAT THE MANUFACTURER HAD NO REMEDY OR RECALL TO PROVIDE A PERMANENT SOLUTION UNLESS IT WAS FOR THE POLICE INTERCEPT VEHICLES. THE DEALER STATED THAT REPLACING THE BODY PLUGS IN THE REAR WOULD PROVIDE A REMEDY, BUT THE FAILURE CONTINUED. THE CONTACT'S WIFE EXPERIENCED NAUSEA, HEADACHES, AND WAS UNABLE TO STAND FOR A LONG PERIOD OF TIME. THE CONTACT'S WIFE UNDERWENT MEDICAL TREATMENTS, WHICH CAUSED A LOSS OF EMPLOYMENT DUE TO HEALTH ISSUES GENERATED FROM THE FAILURE WITH THE VEHICLE. THE CONTACT WAS WAITING FOR A BUY BACK OFFER. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

NHTSA ODI 11123245

Aug 27, 2018Steering1 injury

WHILE DRIVING W ON M-81 HIGHWAY 5 MILES WEST OUTSIDE CASS CITY, NI. SUDDENLY LOST POWER STEERING ASSIST ENTERING CURVE.. VEHICLE DEPARTED ONTO GRAVEL WHILE TRYING TO CRANK WHEEL CCW TO GET BACK IN LANE.. THEN WHILE TRYING TO CORRECT WHEEL CW TO STAY IN WESTBOUND LANE, VEHICLE CROSSED INTO EASTBOUND LANE BEFORE REGAINING CONTROL AND REDUCING SPEED - POWER STEERING REMAINED IN MANUAL MODE UNTIL REACHING HOME - NO PRE-WARNING, POWER ASSIST DISENGAGED UPON DISPLAY WARNING FOR "STEERING FAULT", "TERRAIN MANAGEMENT", AND "ADVTRACTION". WOULD HAVE BEEN MANAGEABLE IF FAULT OCCURED ON STRAIGHT ROAD, BUT AT ENTRANCE TO CURVE AT HIGHWAY SPEED, WAS UNABLE TO HAVE ENOUGH TIME TO MUSCLE VEHICLE UNDER CONTROL. BAD SITUATION IF WIFE OR DAUGHTER HAD BEEN DRIVING. TAKING VEHICLE TO DEALERSHIP TODAY, STARTED UP WITH POWER ASSIST FUNCTIONAL ONCE AGAIN, STILL SHOWS FAULTS FOR TERRAIN AND TRACTION CONTROL. POWER STEERING SHOULD NOT DISENGAGE IF A FAULT IS DETECTED IN TERRAIN MANAGEMENT OR TRACTION CONTROL. NO INJURIES, BUT SOME WRIST STRAIN IN MANEUVERING THE STEERING WHEEL UNDER MANUAL CONTROL. NO MEDICAL TREATMENT SOUGHT.

NHTSA ODI 11122772

Jul 26, 2018Steering1 injury

STEERING FAILED AT 65 MPH NOT ALLOWING ME TURN THE VEHICLE. HURT WRIST TRYING TO AVOID OTHERS CARS.

NHTSA ODI 11113911

Jul 19, 2018Transmission & drivetrain1 injury

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE GEAR INADVERTENTLY SHIFTED AND CAUSED THE VEHICLE TO ROLL DOWN THE DRIVEWAY. THE CONTACT ATTEMPTED TO HOLD ON TO THE VEHICLE UNTIL IT STOPPED AT THE BOTTOM OF THE DRIVEWAY. THE CONTACT SUSTAINED MINOR INJURES TO THE HEAD, KNEES, AND BACK THAT DID NOT REQUIRE MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

NHTSA ODI 11112431

Jul 2, 20181 injury

I NOTICED SIGNS AND SYMPTOMS OF CARBON MONOXIDE POISONING, IN ME WHEN I DROVE MY 2015 FORD EXPLORER SPORT, I COMPLAINED WHEN I TOOK MY 2015 FORD EXPLORER SPORT, BACK SEVERAL TIMES, TO RICH FORD SERVICE, SINCE THE DELIVERY OF MY FORD EXPLORER SPORT FROM, MONDAY MAY 7, 2018 AND AGAIN I RETURNED MY 2015 FORD EXPLORER SPORT BACK TO RICH FORD MAY 2018 I COMPLAINED TO MR. TIM SLOAN ABOUT THE SIGNS AND SYMPTOMS OF CARBON MONOXIDE POISONING, MR. TIM SLOAN CALLED ME AROUND 12:00 WEDNESDAY MAY 9, 2018 THAT THE 2015 FORD EXPLORER SPORT IS READY FOR PICK UP, TIM SLOAN SAID THAT (RICH FORD SERVICE DROVE IT AROUND FOR 40 MILES, AND RICH FORD SERVICE PERSONS, COULD NOT SMELL THE 'CO' PROBLEM) I INFORMED TIM THAT 'CO' IS CARBON MONOXIDE POISONING 'CO' 'SILENT KILLER.' IS ACTUALLY ODORLESS, COLORLESS, TASTELESS, AND IT CANNOT BE NOTICED WITHOUT A 'CO' DETECTOR OR 'CO' METER,

NHTSA ODI 11105087

Jun 7, 2018Engine1 injury

2015 FORD EXPLORER SPORT EXHAUST IN THE CABIN I BEGAN SMELLING RAW EXHAUST WHEN I WOULD FIRST START MY CAR, THE AIR BLOWING THOUGH MY VENTS. I WOULD ROLL MY WINDOWS DOWN BECAUSE IT MADE ME IMMEDIATELY NAUSEOUS, AS I DROVE THE SMELL WOULD GO AWAY AND ROLL MY WINDOWS BACK UP. THE SMELL ONLY WENT AWAY FOR A FEW MINUTES AS THE CABIN RESATURATED WITH EXHAUST SMELL. I STARTED TROUBLESHOOTING AND FOUND WHEN I TURNED ON RECIRCULATION WHILE DRIVING THE SMELL SUBSIDED. THIS ONLY WORKED WHILE DRIVING AND USING LESS THAN HALF THROTTLE. I WOULD SMELL A ROTTEN EGG SMELL WHEN I WOULD USE PART TO FULL THROTTLE ANYWHERE I WAS TRAVELING. I CONTACTED MY DEALER AND THEY PERFORMED THE EXHAUST COMPLAINT REPAIR. AFTER DRIVING THE CAR THE LAST FEW DAYS FROM GETTING IT BACK THERE HAS BEEN NO DIFFERENCE. AS THE WEATHER HEATS UP I AM USING AIR CONDITIONING MORE AND HAVE BEEN STARTING TO GET HEADACHES, NAUSEOUS AND LOSE OF ENERGY. MY COWORKER RODE WITH ME TODAY AND COMPLAINED WITHIN THE FIRST MINUTE OF DRIVING THAT EXHAUST SMELL WAS PRESENT IN THE CAR AND WAS GETTING A HEADACHE. I ROLLED DOWN THE WINDOWS AND HAVE NOT USED THE CLIMATE CONTROL. I WILL NOT BE USING THE CLIMATE CONTROL UNTIL THIS IS FIXED, I DO NOT WANT TO BE ANOTHER VICTIM OF A SERIOUS INJURY ACCIDENT OR DEATH.

NHTSA ODI 11100457

May 7, 2018Seats1 injury

WHILE MY CAR WAS OFF AND PARKING IN A PARKING LOT, MY 3 YEAR OLD DAUGHTER WAS IN THE CAR AND GOT OUT OF HER CAR SEAT TO GET HER BEAR THAT HAD FALLEN ONTO THE FLOORBOARD IN FRONT OF THE 2ND ROW BUCKET SEAT. SHE HIT HER HEAD ON THE METAL RAILS TO THE PASSENGER SEAT THAT ARE EXPOSED UNDER THE SEAT IN THE BACK. SHE WAS BLEEDING PROFUSELY AND I HAD TO CALL THE PARAMEDICS. SHE ENDED UP GETTING HER HEAD STAPLED DUE TO THE VERY SHARP METAL ON THE RAILS THAT ATTACH TO THE FLOORBOARD. THE OTHER SIDE THAT IS CLOSER TO THE DOOR HAS A PLASTIC PIECE TO PROTECT FROM THE SHARP EDGES, THE DRIVERS SIDE HAS THE SAME SET UP. OBVIOUSLY FORD KNEW THE METAL WAS SHARP SO THEY PUT THE PROTECTOR ON IT, BUT FAILED TO PUT IT ON BOTH SIDES.

NHTSA ODI 11092380

Mar 26, 2018Engine2 injuries

WITHIN THE FIRST, ORIGINAL, 2000 MILES OF DRIVING MY NEW 2015 FORD EXPLORER MY FAMILY AND I HAVE BEEN SUBJECTED TO AN ODER THAT IS SIMILAR TO MELTING PLASTIC, BURNING HAIR OR ENGINE EXHAUST FUMES IN ROW PASSENGER CABIN WHILE DRIVING. THIS IS ESPECIALLY NOTICEABLE AFTER HIGH RPM ACCELERATION OR DURING HIGHWAY DRIVING. IN RELATION TO THIS SMELL IS ARE SYMPTOMS OF HEADACHE, TIREDNESS, AND OR NAUSEA. I HAVE BROUGHT VEHICLE TO MULTIPLE FORD DEALERSHIPS, THE LAST TIME THE DEALERSHIP HAD THE CAR FOR OVER 4 WEEKS! WE HAVE BEEN TOLD THAT NECESSARY REPAIRS HAVE BEEN MADE. BUT THE VEHICLE AND MY FAMILY ARE STILL EXPERIENCING THE SAME PROBLEMS. VEHICLE NOW HAS JUST OVER 23000 MILES ON IT. SINCE BUYING VEHICLE I HAVE HAD A NUMBER EMERGENCY ROOM VISITS THAT WERE NOT CONCLUSIVE AND AFTER READING FINDINGS BY THIS AGENCY AND OTHERS NOW BELIEVE THAT THERE IS A CONNECTION TO MY FORD EXPLORER, AND WE ARE SUFFERING FROM PROLONGED CARBON MONOXIDE POISONING!

NHTSA ODI 11081180

Feb 10, 20182 injuries

WE OWN A 2015 FORD EXPLORER. WE HAVE MADE MULTIPLE COMPLAINTS ON THE NHTSA WEBSITE. THIS IS NOT SOLVING ANYTHING. IF YOU WANT TO KNOW WHAT IS GOING ON WITH YOUR FORD EXPLORER, GO TO FORDEXPLORERNIGHTMARE.COM. READ THE 2 KEY DOCUMENTS AND LEAVE YOUR STORY. IT IS TIME THAT FORD HAS TO BUY ALL OF THESE VEHICLES BACK. OBVIOUSLY THEY CANNOT BE FIXED. FORD HAS BEEN KNOWING ABOUT THIS PROBLEM SINCE 2011. NOW THE FORD ENGINEERS ARE GOING OUT TO INSPECT THESE VEHICLES. THIS IS DISGUSTING WHAT FORD IS DOING TO PEOPLE THAT ARE STUCK PAYING FOR A VEHICLE THAT IS LIKE DRIVING A ROLLING GAS CHAMBER!

NHTSA ODI 11072071

Jan 25, 20181 injury

I JUST READ A USA TODAY ARTICLE CONCERNING THE FORD EXPLORER AND CARBON MONOXIDE POISONING. AS I READ IT, I IMMEDIATELY KNEW THIS IS WHAT SICKENED MY FAMILY DURING OUR VACATION LAST SUMMER. THIS HAPPENED OVER OUR EXTENDED TRAVEL FROM FORT RILEY, KS TO LAS VEGAS, NV. MY OLDER SON COMPLAINED OF HEADACHES AND VOMITED SEVERAL TIMES. WE COULD NOT DETERMINE WHAT WAS WRONG WITH HIM AT THE TIME.

NHTSA ODI 11064899

Dec 19, 20172 injuries

2015 FORD EXPLORER WITH CARBON MONOXIDE INSIDE THE CABIN OF OUR VEHICLE MAKING US VERY SICK FOR 2 1/2 YEARS. FORD DEALERSHIP (STERLING FORD OPELOUSAS, LA) HAS BEEN TELLING US ALL OF THAT TIME THERE IS NOTHING WRONG WITH OUR VEHICLE. WE HAD A SMOKE TEST PERFORMED ON THE EXHAUST SYSTEM OF OUR VEHICLE AND FOUND 3 EXHAUST LEAKS THAT ARE RELEASING EXHAUST FUMES THAT CONTAIN CARBON MONOXIDE. WE HAVE PROOF! WE ALSO HAVE PROOF OF THE CARBON MONOXIDE INSIDE OF OUR VEHICLE! SO FORD OBVIOUSLY HAS A PROBLEM WITH THIS ON OUR VEHICLE. ALL OF THIS CARBON MONOXIDE IS THEN ENTERING THE VEHICLE WITH ALL OF THE OVER 80 ENTRY POINTS THAT HAVE BEEN IDENTIFIED. PLEASE PUT A PORTABLE HAND HELD CARBON MONOXIDE DETECTOR IN YOUR VEHICLE, NOT A HOME DETECTOR! THESE HOME DETECTORS DO NOT REGISTER THE CARBON MONOXIDE IMMEDIATELY. FORD NEEDS TO HAVE TO BUYBACK ALL OF THESE ROLLING GAS CHAMBERS FOR A FULL REFUND TO THEIR CUSTOMERS. THIS IS FRAUD WHAT FORD IS DOING. THE FORD EXECUTIVES THAT ARE MAKING STATEMENTS THAT THESE VEHICLES ARE SAFE TO DRIVE, NEED TO GO TO JAIL! FORD PLEASE STOP LYING TO YOUR CUSTOMERS ABOUT THESE VERY SERIOUS ISSUES. DO THOSE SAME FORD EXECUTIVES DRIVE A FORD WITH CARBON MONOXIDE IN THEM? THEY NEED TO! WE ARE NOT HAPPY ABOUT SPENDING THIS MUCH MONEY ON A VEHICLE WE CAN'T EVEN USE! MUCH LESS KILLING US!

NHTSA ODI 11055521

Dec 11, 2017Crash

DRIVER LOST CONSCIOUSNESS WHILE CAR IN MOTION ON HIGHWAY, STRUCK POLE, TOTALED CAR. HAVE SINCE LEARNED ABOUT PROBLEMS WITH EXHAUST SYSTEM IN THIS MAKE/ MODEL. UNFORTUNATELY DID NOT KNOW AT THE TIME TO BE CHECKED FOR CARBON MONOXIDE. CONCERNED ABOUT POTENTIAL FOR INJURY TO OTHER OWNERS/PASSENGERS OR PEOPLE SHARING THE ROAD. *BF UPDATED 8/22/18*JB

NHTSA ODI 11053829

Nov 30, 20171 injury

SHORTLY AFTER PURCHASING MY FORD EXPLORER I NOTICED THE SMELL OF EXAUST ENTERING THE CABIN. INITIALLY I THOUGHT WAS OTHER CARS AROUND ME. AFTER EXSPERIENCING SEVERAL HEADACHES I THEN DECIDED TO CHECK THE VEHICLE FOR CARBON MONOXIDE AND IT WAS PRESENT.

NHTSA ODI 11051616

Nov 22, 2017Crash1 injury

MY DAUGHTER WAS DRIVING MY VEHICLE FOR SEVERAL MONTHS. DURING THIS TIME SHE HAD HEADACHES, NAUSEA, AND SEVERE FATIGUE. WHILE DRIVING SHE PASSED OUT AT THE WHEEL, RAN OFF THE ROAD AND HIT A GUARDRAIL. AFTER A MULTITUDE OF MEDICAL TESTS WE REALIZED THAT IT MUST HAVE BEEN CARBON MONOXIDE POISONING FROM THE EXHAUST OF MY VEHICLE THAT CAUSED HER TO FEEL BAD AND THEN PASS OUT. SEE ALSO ODI 11047890. *BES

NHTSA ODI 11048095

Nov 21, 2017Crash1 injury

I WAS DRIVING ON A CITY STREET AND PASSED OUT AT THE WHEEL. I RAN OFF THE ROAD AND HIT A GUARDRAIL. I HAD NAUSEA, HEADACHES, AND EXTREME FATIGUE FOR SEVERAL MONTHS PRIOR TO THIS INCIDENT AS WELL AS THIS DAY. AT THE TIME, I HAD NOT HEARD OF THE ISSUES SOME EXPLORERS HAD WITH EXHAUST. AFTER HAVING TO HAVE MANY TESTS RUN BY A CARDIOLOGIST AND NEUROLOGIST, NOTHING WAS FOUND. I HEARD OF THE EXHAUST ISSUE ON THE NEWS ONE NIGHT AND A LIGHT WENT OFF. I BELIEVE MY SICKNESS AND PASSING OUT WAS DUE TO CARBON MONOXIDE POISONING. SEE ALSO ODI 11048095. *BES

NHTSA ODI 11047890

Nov 16, 2017Seat belts4 injuries

ON THE SEAT BELTS THE MIDDLE ROLE BUCKET SEATS ARE BOTH TEARING WHERE THE AIR BAG IS IN THEM AND THEY ARE ALSO HARD TO LATCH SO THE SEAT BELT CAN'T COME UNDONE UNLESS YOU PUSH THE RED BUTTON. ON THE 'OTHER COMPLAINT' MY HUSBAND AND MY 6 YEAR OLD DAUGHTER HAVE BEEN GETTING HEADACHES EVERY SINCE WE BOUGHT THE CAR NEW AND MY DAUGHTER GETS NAUSEATED AND SHE PASSES OUT ASLEEP IN THE CAR BUT IT NEVER CROSSED MY MIND ABOUT MY CAR POSSIBLY LEAKING CARBON MONOXIDE INSIDE MY CAR UNTIL THE OTHER DAY WHEN A FRIEND MADE THE COMMENT TO ME ABOUT S RECALL FOR THAT ON MY VEHICLE MAKES MODELS AND YEAR. I'M VERY WORRIED ABOUT THIS AND IF MY CAR IS LEAKING CARBON MONOXIDE MY 6 YEAR OLD DAUGHTER HAS BEEN BREATHING IT SINCE APRIL OF 2015 WHEN WE BOUGHT IT BRAND NEW AS I HAVE BEEN AND MY 4 YEAR OLD SON AND MY HUSBAND (WHICH HE DOESN'T RIDE/DRIVE IN MY CAR MUCH AT ALL). I TOOK MY CAR THE THE DEALER SO THAT IT CAN BE CHECKED OUT IN SERVICE. WHAT DO I NEED TO DO NOW?

NHTSA ODI 11046498

Nov 16, 2017LightsAirbagsBody & structureCrash1 injury

I STARTED WITH HEADACHES ,AND ALWAYS NASSAU, ALWAYS. TIRED ,WHEN I PUSH ON THE ACCELERATOR I SMELLED FUMES COMING OUT OF MY A/C ..I WAS DRIVING WIDE AWAKE ON 95 NORTH ,PROCESSING TO GO HOME .I WAS IN ORANGEBURG S.C.I HAD BEEN TALKING THROUGH MY RADIO CONNECTED BLUETOOTH, I HAD A LITTLE OVER A HOUR TO GO .A DEER .MY AIRBAGS ON THE DRIVER SIDE DEPLOYED BUT NOT THE PASSENGERS .AND THEY DID NOT STAY UP TO LONG ,A GODLY SMELL WAS COMING FROM MY CAR,.EVERYTHING LOOKED HAZY ,I GOT OUT OF MY CAR ,CALLED 911 ,I DID NOT GO TO HOSPITOL TIL NEXT DAY ,ALL I DID WAS SLEEP WAITING IN THE WAITING ROOM TO BE SEEN.I HAD X RAYS ALL KINDS OF TESTS DONE .I WAS HURTING PRETTY BAD .I STILL GET HEADACHES TIL THIS DAY .MY LUNGS HURT TOO .I'M SURE I HAVE BEEN POSITIONED BY CARBON MONOXIDE..EVERYTIME I DRIVE MY CAR ,I WOULD GET A HEADACHE NASSAU AND VERY VERY SLEEPY TIRED .MY MEMORY WAS NOT GOOD THEN EIETHER ,I STILL FORGET THINGS TIL THIS DAY ..

NHTSA ODI 11046551

Oct 31, 2017Fuel system2 injuries

FORCE FORD TO BUY BACK, NO RECALL, ALL OF THE 2011 TO 2017 FORD EXPLORERS. STOP PROTECTING THEM FROM THE CARBON MONOXIDE PROBLEMS, BECAUSE OF THE CRACKED EXHAUST MANIFOLDS THAT ARE LEAKING CARBON MONOXIDE INTO THE CABINS OF ALL THESE VEHICLES. FORD KNOWS WHAT IS WRONG WITH THESE DEFECTIVE VEHICLES BUT DOES NOT WANT TO BE HELD ACCOUNTABLE. SOMEONE NEEDS TO DO THE RIGHT THING. FORD NEEDS TO STOP STEALING MONEY FROM EVERYONE WHO IS BUYING THESE VEHICLES AND YOU CAN'T EVEN DRIVE THEM. WE ARE GETTING NOTHING IN RETURN FOR OUR MONEY AND NOW WE CAN'T EVEN GIVE THEM AWAY BECAUSE THEY HAVE NO VALUE! WHAT A CIRCUS THIS HAS BECOME, EVEN WITH ALL OF THE PUBLICITY, FORD IS STILL LYING TO THEIR CUSTOMERS. FORD SHOULD NOT BE ABLE TO GET AWAY WITH DOING THIS TO PEOPLE! WE ARE COMPLAINING AND NOBODY IS DOING ANYTHING. COME ON PEOPLE. ANOTHER COMPLAINT, AND NO ACTION! WHAT IS THE POINT OF COMPLAINING.

NHTSA ODI 11041546

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 Ford Explorer Gas verdict →