What 1,035 owners told NHTSA about the 2015 Ford Escape Gas

The rear camera has increasing failures. It goes to black multiple times while in reverse and takes a few seconds to get the image back. It is available for inspection upon request. It has put my safety and the safety at others at risk due to the sudden changes. There is a recall for other Ford models for the same thing. I think this recall needs to be expanded to include Escapes. There are no warning lights. It first happened a few years ago, but is increasing in frequency.

NHTSA ODI 11690239

The contact owns a 2015 Ford Escape. The contact stated that while shifting into reverse(R), the back over prevention camera display was black with the message "Camera Unavailable" displayed. The contact stated that the failure was intermittent but was a recurring failure. The contact stated that the hatchback was closed with force, and the camera was not functioning as needed while shifted into reverse(R). The contact had taken the vehicle to an independent mechanic, who was unable to diagnose the vehicle. The vehicle was not taken to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the VIN nor the model vehicle was not included. The failure mileage was approximately 68,000.

NHTSA ODI 11687922

The rear back up camera is malfunctioning/not working intermittently. Sometimes it works, and then glitches out and is gone, other times it is a completely black screen. This started approximately 4-6 weeks ago. It says "Camera is unavailable. Please contact your dealership". I have since seen that 1.5M Ford vehicles are being recalled for this exact issue, but my car is not on the list. I've called Ford and the Dealership, and they've said I will have to have it diagnosed and pay out of pocket. It's oddly peculiar that this would be the same issue, and it just started at the same time of the recall. This has put others at risk because I cannot see them behind me, the car is not alerting me to people behind me, and I have gotten used to that function. I have to check to see if the camera is working, and then make sure to look behind, but even then it is hard to see. The vehicle has not been inspected by anyone just yet. I am hesitant to take to dealer, as I will be without car for 2 days and have to pay the diagnostic fee, and potentially repair fee. There were no warning messages or other symptoms. One day it just started glitching.

NHTSA ODI 11687561

backup camera is not working. says to call dealership. dealership says they dont know what is wrong with it. safety hazard for backing up.

NHTSA ODI 11686016

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the back-over prevention camera displayed a solid black or blue screen without an image. The contact stated that occasionally the image was displayed upside down, creating a hazard while reversing. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer and manufacturer were notified of the failure, and the contact was informed that the VIN was not included in NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 120,000.

NHTSA ODI 11680449

The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was parked, the rearview camera became inoperable. The contact stated that the rearview camera image was blank or distorted. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.

NHTSA ODI 11670717

The contact owns a 2015 Ford Escape. The contact stated while the vehicle was parked, the rearview camera was intermittently inoperative and displayed a dark screen. No warning light was illuminated; however, the "Rearview Camera Not Available" message was displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed; however, the diagnosis was unknown. The contact researched and became aware of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 84,893.

NHTSA ODI 11668590

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the back-over prevention camera malfunctioned, and displayed a blue screen, creating a visibility hazard for the driver. The cause of the failure was not yet determined. The local dealer was notified of the failure and informed the contact that the back over prevention camera needed to be replaced. The manufacturer was not yet contacted. The failure mileage was 50,000.

NHTSA ODI 11668059

The contact owns a 2015 Ford Escape. The contact was in reverse (R) and backing into her driveway at approximately 4 MPH when the rear view camera failed. The contact stated that she crashed into her mailbox. The contact stated that there were dents and scratches on the rear bumper on the driver's side under the left tail light assembly. The contact stated that before the crash, she had had intermittent loss of the rear view image, but now there was no image at all, and the screen was black. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure and referred the contact to call the Safety Hotline to file a complaint. The failure mileage was approximately 98,000.

NHTSA ODI 11665361

The contact owns a 2015 Ford Escape. The contact stated that, while in reverse, the back-over prevention camera displayed a black screen. The back-up prevention camera alarm sounded off, and the safety system advised the driver to look out for objects in the rear of the vehicle, without the transmission being shifted into reverse. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

NHTSA ODI 11658390

The contact owns a 2015 Ford Escape. The contact stated while reversing, the rearview camera image was upside down. There was no warning illuminated. The vehicle was taken to the dealer however, the rearview camera could not be reset, and the dealer determined that the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 112,000.

NHTSA ODI 11586163

The contact owns a 2015 Ford Escape. The contact stated while driving at an undisclosed speed, the back-over prevention feature was activated; however, the back-over prevention system failed to function as intended. The vehicle was taken to the dealer where it was diagnosed with a failed back-over prevention camera and that the back-over prevention camera needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 90,000.

NHTSA ODI 11583257

2023 my back up camera was only working 75% of the time. I took the car into the Ford dealer and they said it is a known problem and the waiting period for the replacement takes up to a year. They recommended I keep checking back to see if it's in stock. The fee to replace is about $350. I was told I could prepay, but they couldn't give me a date for arrival of the part. They openly admit, some have waited up to a year. Here we are 6 months later and now the camera works less than 50% of the time. Ford knows this is an issue but it's not a recall item. To me this is a safety issue. I still view my surroundings in total prior to backing up, but the back up camera was always an added safety feature. I feel that this is not a cost the consumer should bear. Ford should recall faulty backup cams. Thank you for your time and consideration.

NHTSA ODI 11582866

The image in my reverse camera on my dashboard is upside down when I put the gearshift in reverse. Impossible to see if anything is behind me. I have not had it looked at yet by a dealership. Just began happening a few days ago. No warning lights at all came on. There are examples of this happening to other cars on YouTube. Seems like a common but dangerous problem with certain Fords.

NHTSA ODI 11572364

Backup camera not working at times. Has been going for 3 years

NHTSA ODI 11552011

The back up camera started appearing upside down at times or black. Then it was constant upside down for a couple weeks so we were co sidering flupping tje camera but it switched to a normal view for about a week or 2 and now it is usually upside down. This can be a safety issue. It's hard to not look at a camera that you're used to using and it's right in front of you. I know other models were re alled so this should also be recalled. I called the dealer and they said they would fix it for around $900 so it's not fixed

NHTSA ODI 11545012

The rearview backup camera is glitching and at times shows blank screen. Not being able to reliably used the rearview backup camera can cause injury and/or death. the vehicle has not been checked as of this time. During an intermittent disabling time, the screen showed a message to take to dealership for service.

NHTSA ODI 11540591

The contact owns a 2015 Ford Escape. The contact stated when the vehicle was shifted into reverse(R), the back over prevention camera screen was blue. Occasionally, the “Camera not Available” message was displayed. The contact stated that the failure was intermittent but had become a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

NHTSA ODI 11537922

The contact owns a 2015 Ford Escape. The contact stated that while in reverse, the rear-view camera failed to illuminate. The vehicle was taken to a dealer where it was diagnosed that the rear-view camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.

NHTSA ODI 11523448

The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the back-over prevention camera image became distorted. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 35,727.

NHTSA ODI 11507005

My back up camera started messing up and now when put my suv in reverse I can see the tag and a little bit of pavement and that’s it

NHTSA ODI 11504560

The contact owns a 2015 Ford Escape. The contact stated that while in reverse, the back over prevention camera was blank. No warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, the contact was transferred to the NHTSA Hotline for assistance. The failure mileage was approximately 116,000.

NHTSA ODI 11504049

My 2015 ford ecspe se back up camera just stop working it would show a white screen flickers back and forward then all of suddenly it go to a black screen at first it look like it was some kind of message but couldn't really see what it said because of the flickering we thought it was the fuses but that's not the case it is a safety hazard for the back up camera not working.

NHTSA ODI 11490425

Ford has already recalled a large amount of vehicles due to rear view camera electrical issues. My camera has always worked very intermittently often turning to a blue screen when in Reverse. After a few year this stopped working all together. When taking to Ford dealership and my local mechanic I was informed it is due to the poor/ lack of sealant placed around the camera when manufactured causing the inside to corrode whenever exposed to water/snow. I was quoted over $500 to get the camera and harnessing replaced. This is a safety issue and excessive cost to repair when this is a KNOWN defective issue and already recalled on many other years and models.

NHTSA ODI 11461292

The vehicles rear view camera works intermitantly - sometimes it is blank, or upside down and sometimes it works - as I saw they are recalling 2019 models with the issue I think my 2015 model has the same issue. Please issue a recall on this model aswell thank you

NHTSA ODI 11439908