Home · 2015 Ford Cmax Energi · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
3 of 60 complaints match · Body & structure · clear filters
THE AUTOMATIC LIFTGATE WILL UNLOCK AND OPEN WHEN THE BUTTON IS NOT PRESSED AND WHEN NO ONE IS OUTSIDE THE BACK OF THE CAR. THE LIFTGATE WILL NOT FULLY CLOSE SOME OF THE TIME. WHEN THE LIFTGATE CLOSES, IT DOES NOT LOCK PROPERLY AND I CAN HEAR THE LATCH TRYING OVER AND OVER AGAIN. I HAVE VIDEO OF THESE SITUATIONS.
NHTSA ODI 11412756
THE REAR HATCH LATCH BEGAN TRIGGERING ON ITS OWN. I INSPECTED THE MECHANISM AND FOUND THE HATCH ELECTRONICS ARE NOT SEALED AGAINST WATER INTRUSION AT ALL. THE WATER WAS CAUSING A SHORT IN THE LATCH AND WOULD TRIGGER IF THE CAR WAS PARKED OR IN MOTION, TURNED ON OR OFF. *TR
NHTSA ODI 11328684
ABOUT A MONTH AGO IN APRIL 2016, I PULLED INTO MY DRIVEWAY AND UPON PRESSING THE BRAKE PEDAL THE CAR SURGED AHEAD AND STRUCK MY GARAGE DOOR, DAMAGING IT. IN THIS INSTANCE I MOVED THE SHIFT LEVER INTO REVERSE TO STOP THE CAR. ON MAY17, 2016 AFTER PICKING UP MY GRANDSON FROM HIS SCHOOL, I EXPERIENCED A SUDDEN UNEXPLAINED ACCELERATION WITH NO DEPRESSION OF THE GAS PEDAL, AND DESPITE DEPRESSING THE BRAKE PEDAL AS HARD AS I COULD, WOULD NOT STOP UNTIL I HIT AND SEVERELY DAMAGED MY CAR AND 2 OTHER CARS, THEN WAS ONLY ABLE TO STOP THE CAR BY MOVING THE SHIFT LEVER INTO PARK. THIS WAS THE 2ND TIME I EXPERIENCED THIS PROBLEM, AND I AM VERY CONCERNED THIS CAN HAPPEN YET AGAIN AND CAUSE EVEN MORE SEVERE DAMAGE AND POSSIBLY INJURY.
NHTSA ODI 10865727
Working with the data? Download all 60 complaints as CSV · fetched from NHTSA July 24, 2026