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What 60 owners told NHTSA about the 2015 Ford Cmax Energi

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (60)Crash / fire / injury (12)Electrical system (11)Transmission & drivetrain (10)Steering (9)Backup camera & sensors (7)Airbags (6)Brakes (4)Fuel system (4)Body & structure (3)Engine (3)Equipment (2)

5 of 60 complaints match · Airbags · crash/fire/injury only · clear filters

Sep 12, 2024AirbagsCrash1 injury

Other vehicle impacted our car driver side at front fender/front door joint, continued rearward to rear fender. Airbags deployed, EXCEPT for driver side curtain airbag. Driver injured (fractured left ribs, left shin laceration, right hand laceration/burn, multiple bruised on arms, legs, thighs, left back upper shoulder area).

NHTSA ODI 11614265

Apr 26, 2024AirbagsCrash3 injuries

Had a front end collision airbags did not deploy car was total

NHTSA ODI 11585535

Apr 25, 2024AirbagsCrash

Had a front end collision air bags did not deploy

NHTSA ODI 11585303

May 19, 2016AirbagsBody & structureEngineCrash

ABOUT A MONTH AGO IN APRIL 2016, I PULLED INTO MY DRIVEWAY AND UPON PRESSING THE BRAKE PEDAL THE CAR SURGED AHEAD AND STRUCK MY GARAGE DOOR, DAMAGING IT. IN THIS INSTANCE I MOVED THE SHIFT LEVER INTO REVERSE TO STOP THE CAR. ON MAY17, 2016 AFTER PICKING UP MY GRANDSON FROM HIS SCHOOL, I EXPERIENCED A SUDDEN UNEXPLAINED ACCELERATION WITH NO DEPRESSION OF THE GAS PEDAL, AND DESPITE DEPRESSING THE BRAKE PEDAL AS HARD AS I COULD, WOULD NOT STOP UNTIL I HIT AND SEVERELY DAMAGED MY CAR AND 2 OTHER CARS, THEN WAS ONLY ABLE TO STOP THE CAR BY MOVING THE SHIFT LEVER INTO PARK. THIS WAS THE 2ND TIME I EXPERIENCED THIS PROBLEM, AND I AM VERY CONCERNED THIS CAN HAPPEN YET AGAIN AND CAUSE EVEN MORE SEVERE DAMAGE AND POSSIBLY INJURY.

NHTSA ODI 10865727

Dec 17, 2015AirbagsCrash2 injuries

I WAS MAKING A LEFT TURN. I WAS STRUCK BY A VEHICLE TRAVELING AT A HIGH RATE OF SPEED. THE IMPACT WAS TO THE FRONT PASSENGER SIDE WHEEL. MY VEHICLE WAS SPUN AROUND 45 DEGREES IN THE OPPOSITE DIRECTION AND I WAS TOSSED AROUND IN THE VEHICLE WITH MY SEAT BELT ON. THE CARS COMPUTER DETECTED AN IMPACT SERIOUS ENOUGH TO INITIATE A 911 CALL. NO AIRBAGS DEPLOYED.

NHTSA ODI 10811026

Working with the data? Download all 60 complaints as CSV · fetched from NHTSA July 24, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 Ford Cmax Energi verdict →