TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A CEMENT WALL. A POLICE REPORT WAS NOT FILED. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED BRUISES AND BURNS FROM THE AIR BAG ON HER LEG. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BUMPER, AIR BAGS, AND OTHER UNKNOWN PARTS NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
NHTSA ODI 11042585