Jan 13, 2021Transmission & drivetrainElectrical system
CAR SHUTS OFF WHILE BRAKING, AND TURNS EVERYTHING OFF. IT ALSO 'LOCKS' THE BRAKE, AND TAKES MINUTES TO RELEASE. WHEN THIS HAPPENS ALL LIGHTS TURN OFF, PUSH TO START WON'T WORK, AND ENGINE WILL NOT START. THE CAR CUTS OFF AT THE MOST INOPPORTUNE TIMES, AND MAKES DRIVING EXTREMELY DANGEROUS. IT'S BEEN SHUTTING OFF MORE FREQUENTLY, AND FOR LONGER MOMENTS AT A TIME. THIS USUALLY OCCURS ON STREET'S BUT HAS OCCURRED IN TWO DRIVE-THRUS. ON ONE OCCASION THE CAR SHUT OFF MID-TURN. AGAIN THIS MAKES DRIVING INCREDIBLY DANGEROUS, AND IS FRUSTRATING AND INCONVENIENT. THIS IS MY ONLY MEANS OF TRANSPORTATION SO DRIVING HAS BECOME A RISK.
NHTSA ODI 11387922
Jan 11, 2021Transmission & drivetrainAirbagsDriver assistance
VEHICLE WILL NOT GO INTO THE "PARK" TRANSMISSION SETTING. RED LIGHT WITH AIR BAG WARNING.
NHTSA ODI 11387478
Jan 7, 2021Transmission & drivetrainEngineFuel system
THE VEHICLE WOULD CUT OFF AFTER STARTING & DRIVING A VERY SHORT DISTANCE THEN THE CHECK ENGINE/FLASHING LIGHTNING BOLT WOULD COME ON. ONCE THE CAR WAS OFF AND THEN RESTARTED, THE LIGHTS WOULD GO OFF AND IT MIGHT RUN FINE AS LONG AS YOU DIDN'T ACCELERATE TOO QUICKLY & DROVE A GOOD DISTANCE WITHOUT HAVING TO STOP AND START A LOT. THE ISSUE WOULD ARISE MORE WHEN DRIVING SHORT DISTANCES WITH CONSTANT STOPS & TIGHT TURNS OR SOMETIMES WHEN HAVING TO DE-ACCELERATE QUICKLY. ONCE THE CAR WAS OFF FOR A SECOND THEN RESTARTED, THE ONLY LIGHT THAT WOULD SOMETIMES STAY ON WOULD BE THE CHECK ENGINE LIGHT. THEREFORE, I TOOK THE CAR TO AN O'REILLYS FOR A FREE TEST & THE ONLY CODES THAT CAME BACK WAS P0302 - CYLINDER 2 MISFIRE & P2172 - THROTTLE ACTUATOR CONTROL SYSTEM. THE ISSUE HAD GOTTEN WORSE SO I HAD A MECHANIC REPLACE ALL 4 SPARK PLUGS WITH NGK IRIDIUM PLUGS AND THE 2ND CYLINDER IGNITION COIL WITH A BOSCH IGNITION COIL. THE CYLINDER 2 MISFIRE CODE WENT AWAY WHEN RESTARTING THE VEHICLE BUT THE MAIN ISSUE PERSISTS, THE CAR WON'T STAY ON & THE P2172 TACS CODE IS STILL PRESENT. THE VEHICLE IS UNSAFE & UNABLE TO DRIVE. THE DATE I'M USING FOR THE QUESTION OF WHEN THE ISSUE HAPPENED IS WHEN I HAD THE SPARK PLUGS AND IGNITION COIL REPLACED. THE ORIGINAL ISSUE STARTED AROUND THE 2ND WEEK OF DECEMBER SOMEWHERE BETWEEN DECEMBER 10TH-DECEMBER 14TH.
NHTSA ODI 11386914
Jan 7, 2021Transmission & drivetrain
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS AS THE SHIFT TO PARK WARNING LIGHT ILLUMINATED. THE GEAR SHIFTER DISLODGED IN PARK. THE CONTACT'S DAUGHTER PUMPED THE BRAKE PEDAL MULTIPLE TIMES FOR THE SHIFTER TO ENGAGE CORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED HOWEVER, THE MECHANIC FAILED TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. WHILE PERFORMING A VIN SEARCH, THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 15V090000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
NHTSA ODI 11386931
Jan 2, 2021Transmission & drivetrainElectrical systemFuel system
MY 2015 CHRYSLER 200 HAS BEEN IN THE SHOP 20 TIMES FOR MULTIPLE ELECTRONIC ISSUES AND TODAY I PUT MY CAR IN PARK AND WHEN I TURNED AROUND MY CSR CSMR OUT OF PSRK SND HIT A POLL
NHTSA ODI 11386143
Jan 1, 2021Transmission & drivetrainEngine
THE CAR IS STOPPING AT EVERY TIME THE GAS ACCELERATES THE CAR SHUTS DOWN
NHTSA ODI 11386005
Dec 9, 2020Transmission & drivetrain
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) RECALL REPAIR WAS PERFORMED ON THE VEHICLE HOWEVER, THE REPAIR FAILED TO CORRECT THE FAILURE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH ON THE HIGHWAY OR AT 25 MPH IN LOCAL TRAFFIC, THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO JACKSONVILLE CHRYSLER JEEP DODGE RAM (11101 NURSERY FIELDS DRIVE, JACKSONVILLE, FL, 32256, (866-930-59643) BUT WAS NOT DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FREE REPAIR WAS PERFORMED IN 2017. THE VEHICLE WAS ALSO TAKEN TO MURRAY CHRYSLER DODGE JEEP RAM (15160 US HIGHWAY 301 S, STARKE, FL 32091, (904) 263-5451) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A DIAGNOSTIC FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
NHTSA ODI 11382749
Dec 1, 2020Transmission & drivetrainElectrical systemEngine
I DRIVE TO WORK FOR HALF HOUR. WHEN DRIVING THE VEHICLE HARD SHIFTS BETWEEN 30-35MPH FOR NO APPARENT REASON, ON THE HIGHWAY OR IN CITY, THE WHOLE CAR HARD SHIFTS AND THE DRIVER AND PASSENGER CAN BOTH HEAR AND FEEL IT. THEY TEST IT AND SAY NOTHING IS WRONG WITH ANY TRANSMISSION,ETC. THEY REFUSE TO FIX EVEN UNDER WARRANTY. THE CAR WARMS UP FOR 15 MINUTES BEFORE DRIVEN ANYWHERE AND THE TEMPERATURE DOESN'T AFFECT IT, IT DIVVIES BOTH SUMMER AND WINTER NOW FOR 3 YEARS!! NOW, IT POPS UP AWD SERVICE AND THEY SAY IT SHOULD HAVE NO REASON TO BE DISPLAYING IT. I'M STUCK WITH A VEHICLE UNSAFE FOR MY KIDS BECAUSE NO ONE CAN FIND AN ISSUE!
NHTSA ODI 11377302
Nov 30, 2020Transmission & drivetrainEngine
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE GEAR SHIFTER UNEXPECTEDLY SHIFTED INTO NEUTRAL, THE VEHICLE THEN STALLED WHILE DRIVING 60 MPH. THE VEHICLE WAS RESTARTED HOWEVER, THE CONTACT STATED THAT WHEN THE VEHICLE SHIFTED INTO THIRD GEAR, THE VEHICLE INADVERTENTLY SHIFTED BACK INTO NEUTRAL AND STALLED. THE CONTACT ALSO STATED THAT AFTER SETTING THE CRUISE CONTROL TO A SPECIFIC SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY ABOVE THE SET SPEED WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT MANUALLY TURNED OFF THE CRUISE CONTROL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SHIFTING INTO NEUTRAL WAS DUE TO A POWER DISTRIBUTION FAILURE AND THAT THE SOFTWARE NEEDED TO BE REPROGRAMMED. THE DEALER ALSO INFORMED THE CONTACT THAT NO TROUBLE CODES WERE FOUND ON THE CRUISE CONTROL AND TO TAKE THE VEHICLE TO AN AUTHORIZED CHRYSLER DEALER FOR ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
NHTSA ODI 11377094
Nov 15, 2020Transmission & drivetrainEngine
SHORTLY AFTER DRIVING THE VEHICLE AFTER START UP, IT STALLS AND BEGINS TO QUICKLY SLOW DOWN. NO WARNING LIGHTS, OR CHECK ENGINE LIGHT. ONCE YOU GET IT STOPPED AND RESTART IT, IT DOES THE SAME THING ABOUT 3-7 MILES DOWN THE ROAD. THEN IT WON'T DO IT AT ALL FOR THE REST OF THE DAY. THIS HAS CAUSED DANGEROUS SITUATIONS. NO CODES TO GO ON FOR A POSSIBLE PROBLEM. THIS MODEL HAS HAN MANY MANY COMPLAINTS FOR THIS SAME PROBLEM, AND I BELIEVE RECALLED BEFORE FOR IT, BUT A CHECK OF RECALLS FOR THIS VIN SHOWS NO UN-REPAIRED RECALLS. I DO NOT KNOW WHAT TO DO AT THIS POINT. VEHICLE HAS JUST UNDER 60,000 MILES AND IS IN VERY GOOD CONDITION. DEALER HAS STATED THAT WITHOUT CODES SHOWING UP, AND OR WITNESSING THE PROBLEM THEY REALLY CAN'T DO ANYTHING ABOUT IT. THIS HAS HAPPENED DURING BUSY TRAFFIC AND CAUSED CARS TO ALMOST HIT ME FROM BEHIND WHEN MINE STALLS AND SLOWS DOWN FROM NO POWER. LUCKILY I HAVE BEEN IN AREAS THAT HAVE A SHOULDER TO MOVE ONTO. I HONESTLY DO NOT THINK I AM BEING TOLD EVERYTHING ABOUT THIS PROBLEM FROM THE DEALERSHIP, BECAUSE FROM RESEARCHING IT ON LINE, I HAVE FOUND THOUSANDS OF COMPLAINTS THIS VERY SAME PROBLEM, AND NOBODY SEAMS TO HAVE A CLEAR ANSWER FOR IT THAT I CAN FIND. I REALLY NEED HELP WITH THIS. THANK YOU
NHTSA ODI 11374775
Nov 10, 2020Transmission & drivetrainElectrical system
MY CAR SHIFTED TO NEUTRAL 6 TIMES WITHIN A 600 MILE RADIUS ON THE INTERSTATE AND ENGINE WOULD SHUT DOWN. I HAD TO COAST OVER TO THE SIDE OF THE INTERSTATE TURN IGNITION COMPLETELY OFF BEFORE I COULD PUT GEAR IN PART THEN SIT FOR 15-20MINS BEFORE THE CAR WOULD START UP AGAIN. WE DONE THIS 6 TIMES BEFORE GETTING TO OUR DESTINATION. THANK GOD IT WASN'T A LOT OF TRAFFIC. TOOK TO THREE DIFFERENT MECHANICS BEFORE I FOUND OUT SOME RECALLS HAD BEEN ISSUED FOR THE TRANSMISSION AND WIRING. MY WARRANTY EXPIRED A FEW MONTHS BEFORE THE ISSUES STARTED SO CHRYSLER WANT HONOR MY RECALL. I'M STILL HAVING PROBLEMS WITH THE SENSORS.
NHTSA ODI 11373949
Nov 7, 2020Transmission & drivetrainElectrical systemEngine
THE VEHICLE CHECK ENGINE LIGHT PERMANENTLY STAYS ON AND THE VEHICLE WILL JUST DIE AS YOU'RE DRIVING IT COULD BE IN THE MIDDLE OF AN INTERSECTION IT COULD BE WHEN YOU'RE REVERSING IT DOESN'T MATTER I JUST WANTS TO DIE AND THEN NOT START UP AND IT SOUNDS LIKE THE GEARS ARE NOT AUTOMATICALLY SHIFTING. WE HAVE TO HAVE THE COMPUTER RESET OFTEN IN ORDER FOR OUR VEHICLE TO DRIVE. IT'S BEEN HAPPENING FOR A COUPLE YEARS NOW.
NHTSA ODI 11373561
Nov 7, 2020Transmission & drivetrainElectrical system
I HAVE A 2015 CHRYSLER 200S WHICH I GOT IN JANUARY 2016. I HAD GONE TO A DEALERSHIP TO SEE ABOUT A TRADE IN I HAD AT THE MOMENT. WHEN THE CAR WAS TAKEN TO SEE VALUE OF IT ANOTHER CAR 'HIT IT' THEREFORE THE SALESMAN FELT IT WAS HIS RESPONSIBILITY TO HELP. I GOT A CHRYSLER 200S W/ NO DOWN PAYMENT OR ANYTHING. TOO GOOD TO BE TRUE, RIGHT? NOT EVEN A YEAR LATER MY CAR WOULDN'T START AND I WENT TO CHECK ON THE CHRYSLER WEBSITE FOR ANY RECALLS. MY SURPRISE WAS THAT THERE WAS MULTIPLE RECALLS FOR THIS CAR. I CALLED THE DEALERSHIP AND THEY SENT A TOWING TRUCK TO COME AND GET IT. 2 DAYS LATER THEY SAID THAT SOMETHING WAS WRONG WITH MY CAR AND MAGICALLY THE RECALLS ISSUE WAS MENTIONED AS IF I DIDN'T KNOW. THE TRANSMISSION WAS REPLACED AS WELL AS THE BATTERY AFTER THEM LOANING ME A PACIFICA FOR THE INCONVENIENCE OF MY CAR BEING AT THE SHOP. TO MY SURPRISE THE PACIFICA DIDN'T EVEN LAST A DAY BECAUSE THE SAME ISSUE HAPPENED AND IT STOPPED WORKING AS I WAS IN THE HIGHWAY. THE YEAR AFTER SAME ISSUE HAPPENED AND THEY HAD TO KEEP IT FOR ANOTHER 2 DAYS TO CHARGE THE BATTERY. NOVEMBER 2019 COMES AND THE SAME ISSUE HAPPENED AFTER BEING TOLD THAT THIS WOULDN'T HAPPEN. THE BATTERY WAS REPLACED ONCE AGAIN. NOVEMBER 2020, AND THE SAME ISSUE HAPPENED SO I WENT TO A DIFFERENT DEALERSHIP AND I WAS TOLD THE BATTERY COULDN'T BE REPLACED BECAUSE IT WAS OUT OF WARRANTY. I'VE CALLED CHRYSLER SEVERAL TIMES THROUGHOUT THE YEARS AND THEY SAY IT'LL BE FIXED BUT THE ISSUE KEEPS GOING. MY CAR HASN'T EVEN REACHED 100K MILES, IT'S BARELY GOING TO HIT 61K MILES AND I'M STILL STUCK WITH A 11K NOTE ON THE CAR THAT DOESN'T EVEN WORK.
NHTSA ODI 11373625
Nov 4, 2020Transmission & drivetrainElectrical systemEngine
ON SEPTEMBER 17TH, 2020 I WAS DRIVING MY GREAT NIECE TO DAYCARE AND WHEN I PARKED THE CAR AND CUT IT OFF, IT WOULD NOT START BACK UP OR ALLOW ME TO SHIFT AT ALL. A NEW BATTERY WAS PURCHASED WHICH DID NOTHING, A TOWING SERVICE WAS CALLED AND IT WAS FLATBED DELIVERED TO A CERTIFIED MECHANIC AND IT WAS DETERMINED THAT THE COMPUTER BRAIN IS GONE AND THE CAR WILL NOT CUT OFF WHEN YOU PUSH THE BUTTON TO CUT IT OFF, THEY HAD TO DISCONNECT THE NEGATIVE BATTERY TERMINAL. THIS IS A 2015 CHRYSLER 200 LIMITED WITH ONLY 53,000 MILES AND I DON'T KNOW IF IT'S THE POWERTRAIN OR ANYTHING BECAUSE THE BRAIN IS GONE. THEY BUILT THESE CARS WITH NO SAFETY IN MIND. I AM JUST THANKFUL IT DIDN'T STOP ON THE HIGHWAY WITH MY BABY INSIDE. AND NOW THE CHRYSLER DEALERSHIP WANTS TO CHARGE THOUSANDS TO REPAIR IT.
NHTSA ODI 11372962
Nov 3, 2020SteeringSuspensionTransmission & drivetrain
I AM STILL HAVING TRANSMISSIONS PROBLEMS, TRANSAXLE, AND SMELLING SMOKE SMELL INSIDE CABIN. I FEEL VERY UNSAFE IN DRIVING THIS CAR. I HAVE TAKEN THIS CAR MORE THAN 2 TIMES AND THE RECALLS STATED THAT THE TRANSMISSION SHOULD BE REPLACED AND I HAVE NO EVIDENCE THAT IT HAS BEEN DONE. YET EACH TIME I HAVE TAKEN THE CAR WITH THE COMPLAINT THAT THE CAR IS SHIFTING HARD, & INTO NEUTRAL UNEXPECTING IT HAS NOT BEEN REPAIRED. TRANSAXLE IS A CONTRIBUTING ISSUE TO MY PREMATURE TIRES WEAR OF MY FRONT TIRES AND ISSUES OF THE WHEEL BARRENS AND UNABLE TO GET A ALIGNMENT. I HAVE BEEN TOLD THAT I NEED STRUTS AND WHEEL BEARINGS THAT IS HARD TO BELIEVE WITH LESS THAN 30, 000, MILES. THIS CAR HAS 58,175 MILES . I CANNOT OR HAVE NO INTENTION IN PURCHASE OF ANOTHER CAR. YET I FEEL THAT WHAT SAFETY RECALLS THAT WAS REQUIRED WERE NOT DONE WHY CAN'T I SEE WHAT THE RECALLS WERE. SERVICE DEPT. STATES THEY CAN'T DUPLICATE THE CONCERN YET THERE ARE THOUSANDS STATING THAT THEY HAVE THE SAME ISSUES. IT IS CURRENTLY LOCATED AT TOMBALL DODGE, IN TOMBALL TX 281-351-2000
NHTSA ODI 11372936
Oct 26, 2020Transmission & drivetrainSpeed control
CAR JERKS, LOSES SPEED WHEN TAKING OFF, MAY STALL WHEN WHEN TAKING OFF THIS CAR DOES THIS WHEN CAR IS TAKING OFF, AFTER SITTING AT LIGHT AND HAS DONE SO ON HIGHWAY CAUSING POSSIBLE FATAL INCIDENTS. THIS IS A CONSISTANT ISSUE
NHTSA ODI 11366465
Oct 23, 2020Transmission & drivetrain
WHEN ACCELERATING THE TRANSMISSION STICKS IN 2ND GEAR. YOU HAVE TO STOP AND TURN THE CAR OFF AND START IT AGAIN. THIS HAPPENED TO ME AT A STOP LIGHT ON A HIGHWAY AND I ALMOST GOT HIT BY A SEMI.
NHTSA ODI 11365993
Oct 17, 2020Transmission & drivetrainAirbags
I HAD THE CAR ONLY 1YEAR AND HALF AIR BAG LIGHT WENT ON CAUSE ME 1800 DOLLARS TO FIX,IM ONLY DRIVING LOCAL. THE OTHER ONE IS JERKING TRANS TWICE TO FIX REPLACE PART COST 100.
NHTSA ODI 11364839
Oct 16, 2020Transmission & drivetrain
THE VEHICLE STARTED SLOWING DOWN WHILE I WAS DRIVING TO A STOP AND DISPLAYED THE MESSAGE 'SHIFT TO P TO START'. I THEN PUT THE CAR INTO PARK AND TRIED TO START IT, IT TOOK TWO TRIES TO START THE CAR AFTER IT SEEMED TO BE STRUGGLING TO START BEFORE FINALLY STARTING ON THE 3 RD TIME. THEN IN THE TIME SPAN OF ME DRIVING THE TWO MINUTES BACK HOME IT STARTED TO TRY AND STOP AGAIN.
NHTSA ODI 11364635
Oct 13, 2020Transmission & drivetrainElectrical system
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITH NO WARNING. THE CONTACT STATED THAT AFTER SEVERAL MINUTES SHE RESTARTED THE VEHICLE AND CONTINUED DRIVING WITH NO FURTHER ISSUES. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE CURRENTLY WAS STUCK IN NEUTRAL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS TOWED TO A SECOND INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE AS ELECTRICAL HOWEVER, HE WAS UNABLE TO REPAIR OR DIAGNOSE THE PARTS THAT WERE NEEDED TO BE REPAIRED OR REPLACED. THE CONTACT RESEARCHED THE VEHICLE FAILURES ONLINE AND BELIEVES THE FAILURES WERE RELATED TO NHTSA CAMPAIGN NUMBERS: 15V470000 (ELECTRICAL SYSTEM) AND 15V090000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ODI 11364152
Oct 4, 2020Transmission & drivetrainEngine
WHILE DRIVING OUT OF A PARKING LOT TO GET ONTO A MAIN STREET, WHEN ACCELERATING TO PICK UP SPEED, THE CAR BEGAN TO LOSE CONTROL AND FELT AS IF THE CAR SLIPPED INTO NEUTRAL. A SCREEN POPPED UP ON THE DASH STATING "SERVICE TRANSMITION" AND "ENGAGE PARKING BREAK TO PREVENT ROLLING". WHILE THE NOTIFICATION WAS ON THE DASH, THE GEAR SHIFTER BLINKED ON "D" AND LOCKED UP. UNABLE TO ALLOW US TO SWITCH TO ANY OTHER GEAR. THE CAR WAS TOWED TO MIKE TOLER CHRYSLER JEEP DODGE RAM FIAT DEALERSHIP LOCATED AT 5340 HWY 70 W, MOREHEAD CITY, NC 28557. THE SERVICE AREA DIAGNOSED IT AS NEEDING TO REPAIR THE TRANSMISSION VALVE BODY. WE DID NOT RECEIVE AN INVOICE FOR THIS DIAGNOSES, BUT I CAN CALL AND ASK FOR ONE DURING BUSINESS HOURS TOMORROW. WE RESEARCHED MAKE AND MODEL FOR RECALLS, AND OUR PERSONAL VIN NUMBER. OUR MAKE AND MODEL HAD 8 RECALLS, ONE INCLUDING RECALL 16V529000 FOR NHTSA AND S55 FOR CHRYSLER. AFTER ASKING THE CHRYSLER DEALERSHIP TO MAKE SURE THESE DID NOT APPLY TO OUR CAR, THEY WERE NOT ACCOMMODATING. THEY STATED THAT IF WE WANTED TO MAKE SURE IT WAS A RECALL TO FILE A COMPLAINT WITH NHTSA. WE CALLED CHRYSLER CORPORATE, WHERE THEY MADE A CASE NUMBER OF 77342048 AND INFORMED US TO CONTACT NHSTA DUE TO THE ISSUE BEING WHAT THE RECALL STATES, BUT THE VIN NOT HAVING A RECALL.
NHTSA ODI 11362683
Sep 29, 2020Transmission & drivetrainSpeed controlBrakes
AS I WAS DRIVING DOWN THE HIGHWAY ON SEPTEMBER 12, 2020, I NOTICED THAT MY STEERING WHEEL WAS HARD TO TURN SUDDENLY AND MY GAS PEDAL AND BRAKE PEDAL WERE NOT WORKING PROPERLY. THE CAR WOULD NOT MOVE MUCH AND IT WOULDN'T STOP PROPERLY. SOME LIGHTS LIT UP ON MY DASH BOARD. I BROUGHT MY CAR INTO THE SHOP A FEW DAYS LATER. THE MECHANIC HOOKED MY CAR TO A MACHINE AND NOTHING WAS REALLY SHOWING. HE DID SOMETHING TO RESET MY DASHBOARD ALERTS AND SAID THAT IF IT CONTINUED TO BRING IT BACK. IT DID CONTINUE, SO HE ORDERED NEW COILS FOR MY CAR. I BROUGHT THE CAR BACK IN ON SEPTEMBER 29, 2020 FOR REPAIR. THE MECHANIC RECHECKED MY CAR AND HE FOUND METAL FLAKES IN THE OIL THAT HE DRAINED FROM MY TRANSMISSION. HE SAID THAT IS NOT NORMAL FOR REGULAR WEAR AND TEAR.
NHTSA ODI 11361916
Sep 22, 2020Transmission & drivetrain
I HAVE EXPERIENCED HARSH AND ERRATIC SHIFTING IN LOW SPEEDS AND GEARS SINCE THE VERY BEGINNING. I WAS TOLD IN THE TEST DRIVE IT WAS THE NEW GENERATION TRANSMISSION LEARNING MY DRIVING STYLE. AFTER TAKING IT BACK TO THE DEALER A FEW WEEKS LATER, THEY SAID THE SAME THING, THAT IT WAS A "LEFT FOOT SHIFT" (WHATEVER THAT IS) AND STILL LEARNING HOW I DRIVE BUT THEY WENT AHEAD AND DID A TCM AND PCM UPDATE. THIS DID NOT HELP. IT HAVE ALSO EXPERIENCED ODD SHIFTING PROBLEMS WHEN IN SPORT MODE USING THE PADDLE SHIFTERS. WHEN YOU ARE IN 3RD AND GO TO UPSHIFT INTO 4TH, IT DOWN SHIFTS INTO 2ND! SEVERAL TIMES THIS HAS HAPPENED ON CURVERY ROADS WHERE A DOWNSHIFT AT THAT SPEED COULD THROW YOU OFF. FAST FORWARD A YEAR LATER ALL THE WHILE IT IS STILL SHIFTING HARD AND HAVING ISSUES WITH THE PADDLE SHIFT MODE, I AM NOW GETTING A "SERVICE PARKING BRAKE" AND "SERVICE TRANSMISSION" CODE IN THE DASH IN ADDITION TO THE ENGINE LIGHT POPPING UP AND THE CAR NOT GOING INTO GEAR VIA THE ELECTRONIC SHIFT KNOB. THIS ISSUE HAS LEFT ME STRANDED FROM TIMES RANGING FROM 30 MINUTES TO 1 HOUR. WHILE A CASE IS STILL ONGOING WITH CHRYSLER, I HAVE SOME OTHER INFORMATION TO BE NOTED. THIS CAR WAS A PART OF THE RECALL R08 (TRANSAXLE PARK ROD), R24 (POWER DISTRIBUTION CENTER ELECTRICAL CONNECTOR), AND S55 (TRANSAXLE RANGE SENSOR WIRE HARNESS), WHICH WERE ALL REPAIRED. I AM NOW A YEAR OUT OF POWERTRAIN WARRANTY WITH THIS 2015 CHRYSLER 200S THAT HAS 96,500 MILES ON IT. HOWEVER, I HAVE PAPERWORK (WHICH CAN BE PROVIDED) THAT I TRIED TO HAVE THIS CAR FIXED BEFORE THE POWERTRAIN WAS UP BUT INSTEAD I WAS SENT ON MY WAY. AFTER TAKING IT TO THE DEALER FOR DIAGNOSIS, IT HAS BEEN IDENTIFIED THAT IT HAS A "CLUTCH PACK FAILURE" WHICH WOULD REQUIRE AN ENTIRELY NEW TRANSMISSION. INTERESTINGLY, ONCE YOU GET IT INTO GEAR, IT DRIVES JUST FINE. BUT WHOSE TO SAY IT WON'T JUST QUIT IN THE MIDDLE OF THE HIGHWAY CAUSING AN ACCIDENT?
NHTSA ODI 11360471
Sep 11, 2020Transmission & drivetrain
MY HUSBAND DRIVES THIS VEHICLE PRIMARILY ON THE FREEWAY TO AND FROM WORK 5 DAYS PER WEEK. HE STATES THAT THE VEHICLE WILL LOOSE ALL ACCELERATION AND SHUT DOWN UPON TRYING TO MERGE ONTO FREEWAY REQUIRING THE VEHICLE TO BE SHUT OFF. I HAVE CHECKED THE KBB DATABASE FOR ANY SUCH RECALLS FOR THIS MAKE & MODEL AND THERE IS ONE FOR THIS ISSUE; HOWEVER, OUR SPECIFIC VEHICLE COMES UP AS NOT PART OF THIS RECALL. WHAT CAN WE DO FROM HERE SINCE THIS APPEARS TO BE THE SAME REPORTED RECALL. THIS HAS BEEN HAPPENING FOR THE PAST WEEK OR SO.
NHTSA ODI 11354389
Sep 4, 2020Transmission & drivetrain
TL* THE CONTACT'S DAUGHTER OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT LOW SPEEDS, THE VEHICLE SHUTOFF. THE CONTACT STATED THAT THE STEERING AND THE BRAKES LOCKED UP WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT STATED THAT FAILURE RECURRED WHILE HE WAS DRIVING THE VEHICLE ALSO. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROADWAY AND RESTARTED. THE VEHICLE WAS REPEATEDLY TAKEN TO THE VANN DODGE CHRYSLER JEEP RAM LOCATED AT 899 S. DELSEA DR, VINELAND, NJ 08360, WHERE A SOFTWARE UPDATE WAS PERFORMED ON THE PCM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VIN. THE MANUFACTURER STATED THAT AN OIL CONSUMPTION TEST NEEDED TO BE PERFORMED. THE CONTACT STATED THAT AN OIL CONSUMPTION TEST WAS PREVIOUSLY PERFORMED HOWEVER, THERE WAS NO RECORD OF THE TEST BEING PERFORMED. THE MANUFACTURER REQUESTED THAT THE TEST BE REDONE. THE CONTACT REFERENCED AN UNKNOWN TSB IN REFERENCE TO THE WIRING HARNESS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. THE VIN WAS NOT PROVIDED.
NHTSA ODI 11353186