Jun 18, 2018Speed controlElectrical system
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING 65 MPH, THE RPM METER DISPLAYED INCORRECTLY, THE CRUISE CONTROL INDEPENDENTLY ENGAGED, THE DIGITAL COMPASS DISPLAYED THE INCORRECT DIRECTION OF TRAVEL, AND THE GPS FAILED TO OPERATE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND ADVISED THE CONTACT TO SCHEDULE AN APPOINTMENT WITH THE LOCAL CHRYSLER DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE DEALER WAS NOT NOTIFIED BECAUSE THE CONTACT FELT HE WOULD NOT BE TREATED FAIRLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000.
NHTSA ODI 11102307
Jun 18, 2018Suspension
I WAS TOLD BY WHEELWORKS THAT MY TIRES WERE CUPPING BECAUSE THE FRONT STRUTS AND BACK SHOCKS WERE BAD. THERE IS A VISIBLE LEAK IN THE LEFT FRONT STRUT AND THE LEFT BACK SHOCK. THE VEHICLE HAS 28,,700 MILES. THE FRONT TIRE WAS MAKING A NOISE AFTER THE TIRES WERE ROTATED AT THE DEALERSHIP DURING AN OIL CHANGE
NHTSA ODI 11102466
Jun 15, 2018Speed control
I MADE A COMPLAINT ABOUT THIS EXACT ISSUE LAST SUMMER (2017) REGARDING MY VEHICLE SPEEDING UP ON ITS OWN AND THE CRUISE CONTROL GETTING STUCK AND BEING DIFFICULT TO DISENGAGE. I WANTED CHRYSLER TO BUY THE VEHICLE BACK BECAUSE I WAS CONCERNED FOR MY SAFETY BUT MY CLAIM WAS DENIED. NOW I HAVE BEEN TOLD BY THIS ORGANIZATION (NHTSA) THAT SOME 2015 CHRYSLER 200 VEHICLES ARE BEING RECALLED FOR THIS EXACT ISSUE THAT I PREVIOUSLY COMPLAINED ABOUT. I CONTACTED CHRYSLER AND ASSUMING I WOULD BE ABLE TO GET IT REPAIRED. I WAS BY TWO SEPARATE CHRYSLER EMPLOYEES THAT MY VIN IS NOT INCLUDED IN THE RECALL. EVEN THOUGH I PREVIOUSLY COMPLAINED ABOUT THE EXACT SAME PROBLEM, THEY SAID I WOULD HAVE TO GO HAVE MY CAR CHECKED AND PAY FOR ANY REPAIRS ON MY OWN. I WILL BE MAKING ANOTHER FORMAL COMPLAINT AND REQUESTING AGAIN THAT CHRYSLER BUY BACK THIS CAR BECAUSE ITS IS BEYOND RIDICULOUS THAT I WOULD HAVE TO PAY FOR REPAIRS THAT THEY ADMIT NEED TO BE DONE ON SOME OF THE VEHICLES. IF ITS A SOFTWARE ISSUE, IT SEEMS TO ME THAT ALL OF THE CARS WOULD NEED THE REPAIR SINCE THEY ALL HAVE THE SAME SOFTWARE. SEE ALSO ODI 10984831. *DSY UPDATED 9/25/18*JB
NHTSA ODI 11102154
Jun 14, 2018Electrical system
BOUGHT MY CAR 3 MONTHS AGO AND NOW IT WONT START, HAD THE BATTERY REPLACED AND STILL DID NOT WORK, RESEARCHED ONLINE AND DID SEE THAT THIS HAS BEEN AN ONGOING ISSUE WITH THE MODEL.
NHTSA ODI 11101923
Jun 13, 2018Transmission & drivetrainElectrical system
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE GEARS INDEPENDENTLY SHIFTED FROM DRIVE TO NEUTRAL AND THE VEHICLE STALLED WITHOUT WARNING. THE DEALER (NORTHGATE CHRYSLER DODGE JEEP RAM, 8536 COLERAIN AVE, CINCINNATI, OH 45251, (513) 385-3900) WAS NOTIFIED OF THE FAILURE. THE DEALER HAD NOT DIAGNOSED OR REPAIRED THE VEHICLE BECAUSE THE CONTACT HAD NOT SCHEDULED AN APPOINTMENT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V470000 (ELECTRICAL SYSTEM) AND 16V529000 (POWER TRAIN), ALTHOUGH THE FAILURE WAS IDENTICAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
NHTSA ODI 11101561
Jun 11, 2018
WHILE DRIVING THE CAR, THE CAR BEGINS TO MAKE DING SOUND,THEN SLOWS DOWN AND SHUTS OFF AND SAYS "SHIFTS TO PARK" CAUSING THE CAR TO SLOW ALL THE WAY DOWN AND CUT OFF. WHEN PUTTING THE CAR IN PARK, AND RESTARTING THE CAR, IT BEGINS TO MAKE THE CUGHH CUGGGHHH SOUND AND TAKES A AMINUTE TO TWO BEFORE IT COMES BACK ON. THIS IS NOT THE FIRST TIME AS I HAVE TAKEN IT TO CARMAX FOR THEM TO SAY ITS NOTHING WRONG. THIS IS THE 3RD TIME THIS HAS HAPPENED AND I JUST BOUGHT THE CAR IN DEEMBER 2017
NHTSA ODI 11101042
Jun 10, 2018Electrical systemAirbagsSpeed control
THE CAR KEEPS STALLING WHENEVER I TRY TO TURN THE CAR ON. I'VE CHECKED THE BATTERY THE ALTERNATOR AND STARTER AND THEY WERE ALL GOOD. ALSO THE AIRBAG LIGHT INDICATOR KEEPS TURNING ON AND OFF AND THE CHECK ENGINE LIGHT SPONTANEOUSLY TURNS ON AND TURNS OFF . ALSO WHEN GOING DOWN HILL WITH FOOT ON BREAK THE RPM ACCELERATORS, ALSO ONE HEADLIGHT KEEPS GOING OUT BUT TURNS BACK ON
NHTSA ODI 11100789
Jun 8, 2018Transmission & drivetrain
THE VEHICLE HAD TWO TRANSMISSION FAILURES WHERE IT BROKE DOWN THE FIRST TIME ON THE FREEWAY AND THE SECOND TIME IN THE CITY. THOSE TWO TRANSMISSION FAILURES HAVE NOT BEEN REPORTED TO ANY CAR HISTORY REPORT AGENCY OR THE PUBLIC. THIS MIGHT BE PUTTING SOMEONE LIFE AT RISK. I HAVE TO SAY THIS THAT WE DIDN'T FIND ANY OF THE FOLLOWING: DURABILITY, RELIABILITY, AND SAFETY IN THE VEHICLE AND THOSE WERE THE REASON WE DIDN'T DIVE THE CAR THAT OFTEN.
NHTSA ODI 11100595
Jun 6, 2018Airbags
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED, WHICH WAS A SAFETY CONCERN. ALSO, THE STEERING WHEEL MADE A CLICKING NOISE WHILE TURNING AND DRIVING. THE DEALER (DESTINATION NISSAN, 770 CENTRAL AVENUE, ALBANY, NEW YORK 12206, (518) 438-8461) PERFORMED DIAGNOSTIC TESTING, BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS ALSO TAKEN TO GOLDSTEIN CHRYSLER JEEP, DODGE, RAM (968 NEW LOUDON ROAD, LATHAM, NEW YORK 12110, (518) 785-4156), BUT THEY ALSO COULD NOT LOCATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,823.
NHTSA ODI 11100145
Jun 6, 2018Electrical systemSpeed controlElectronic Stability Control (esc)Crash
A COUPLE MONTHS AFTER I PURCHASED MY CHRYSLER 200 I BEGAN TO HAVE MANY PROBLEMS WITH IT SUCH AS ELECTRICAL PROBLEMS AND SPEED CONTROL PROBLEMS. THE MAIN ' IN THE CHRYSLER WOU A COUPLE MONTHS AFTER I PURCHASED MY CHRYSLER 200 I BEGAN TO HAVE MANY PROBLEMS WITH IT SUCH AS ELECTRICAL PROBLEMS AND SPEED CONTROL PROBLEMS. THE MAIN DASH IN THE CHRYSLER WILL CONSTANTLY FLASHING ALL OF ITS LIGHTS AND TELL ME THAT MY PARKING BRAKE NEEDS SERVICED AND THAT MY TRANSMISSION NEEDS SERVICED. I HAVE GONE INTO THE DEALERSHIP WHERE I PURCHASED THE CAR AND HAVE BEEN TOLD THAT NOTHING IS WRONG WITH THE CAR IT JUST NEEDS A SOFTWARE UPDATE BUT THAT NEVER SOLVES ANY OF MY PROBLEMS. THE CAR TRIES TO STALL OUT EVERY DAY IN THE MIDDLE OF DRIVING AND WHILE IT'S TRYING TO STALL OUT TENDS TO JUMP AND ACCELERATE ON ITS OWN. ON JUNE 6, 2018 MY CHRYSLER 200 WAS INVOLVED IN A COLLISION. THIS COLLISION TOOK PLACE IN AKRON OHIO DO TO THE CAR JUMPING, ACCELERATING AND EVENTUALLY STALLING OUT AND LOCKING UP THE CAR, SO I WAS UNABLE TO BREAK OR STEER. THE CAR ENDED UP REAR ENDING ANOTHER VEHICLE DUE TO MYSELF NOT BEING ABLE TO CONTROL THE LOCKED UP CAR. I HAVE BEEN INTO THE DEALERSHIP THAT I BOUGHT THE CAR FROM MULTIPLE TIMES URGING THEM TO FIX THE PROBLEM. AND EVERY TIME I GO IN THEY SAY THAT THERE IS NOT A PROBLEM IT JUST NEEDS A SOFTWARE UPDATE. I HAVE NEVER GOTTEN PROPER MAINTENANCE THAT NEEDS DONE ON THIS CA I HAVE BEEN INTO THE DEALERSHIP THAT I BOUGHT THE CAR FROM MULTIPLE TIMES URGING THEM TO FIX THE PROBLEM. AND EVERY TIME I GO IN THEY SEE THAT THERE IS NOT A PROBLEM IT JUST NEEDS A SOFTWARE UPDATE. NONE OF THE SOFTWARE UPDATE HAVE FIXED ANY PROBLEM THAT I HAVE HAD WITH THIS CAR. AND BECAUSE OF THAT MY CAR WAS IN AN ACCIDENT BECAUSE OF A PROBLEM WITH CHRYSLER THAT I HAD NO CONTROL OVER.
NHTSA ODI 11100252
Jun 6, 2018Electrical systemElectronic Stability Control (esc)
TAKAYA RECALL- MY CAR HAS BEEN SHUTTING OFF WHEN I COME TO A STOP AND IT TAKES 10 TO 15 MINUTES FOR IT TO CUT BACK ON THIS HAS BEEN GOING ON AND OFF FOR THE PAST YEAR. I TOOK THE CAR TO A LOCAL CHRYSLER DEALERSHIP AND THEY FIXED THE PROBLEM FOR A FEW MONTHS THEN IT STARTED BACK SHUTTING OFF AGAIN IT'S TO A POINT WE'RE IM SPENDING TO MUCH MONEY ON TRYING TO GET THE CAR FIXED AND IT DOESN'T LAST BECAUSE THE PROBLEM KEEPS REOCCURRING
NHTSA ODI 11100253
Jun 6, 2018Transmission & drivetrainBrakes
'TAKATA RECALL' AFTER THE 2 INITIAL RECALLS, PARK BRAKE CAME ON WHILE DRIVING AND TRANSMISSION WON'T SHIFT OUT OF NEUTRAL. SAME ISSUE AS PREVIOUSLY RECALLED BUT STILL NOT THE FIX!!!!
NHTSA ODI 11100271
Jun 5, 20181 injury
THE CAR WILL NOT GO. WHEN IT FINALLY STARTS TO GO IT JERKS SO HARD AS IF I HAVE BEEN REAR ENDED
NHTSA ODI 11100037
Jun 3, 2018Transmission & drivetrain
THIS IS AN INTERMITTENT PROBLEM. THE CAR RPM'S GO UP , BUT THE CAR IS NOT ACCELERATING IN THE MANNER IN WHICH IT SHOULD WHEN TRAVELING 35 MILES OWE HOUR. WHEN THIS HAPPENED TODAY THE NUMBER 2 WAS DISPLAYED NEAR THE D (DRIVE) ICON ON THE DASH. THE CAR ALSO MAKES A LOUD THUMPING NOISE( COMING FROM THE FRONT OF THE CAR) ON OCCASION WHEN GOING ABOUT 35 MILES PER HOUR. I HAVE 28K MILES ON THE VEHICLE AND AN EXTENDED 7 YEAR WARRANTY. I TOOK IT TO THE DEALERSHIP-STEVENS CREEK CHRYSLER . THEY SAID THEY COULD NOT RECREATE THE PROBLEM AND CHARGED ME $200. THIS ISSUE HAS HAPPENED 4 TIMES BEFORE I TOOK IT TO THE DEALERSHIP AND ONE TIME AFTER IT WAS IN THE DEALERSHIP LAST WEEK. THE VEHICLE WAS AT THE DEALERSHIP ON MAY 24, 2018.
NHTSA ODI 11099371
Jun 3, 2018Transmission & drivetrain
TAKATA RECALL MY CAR IS STUCK IN NEUTRAL THE GEAR KNOB WILL TURN BUT IT'S NOT SWITCHING GEARS AND IT ALSO SAYS SERVICE PARK BRAKES AND I KNOW MY BRAKES ARE GOOD. I'VE LOOKED ONLINE AND A LOT OF PEOPLE WITH THE SAME CAR IS HAVING THE SAME PROBLEM. IT HAPPENS WHEN YOU'RE RIDING DOWN THE ROAD BUT THIS PARTICULAR TIME IT WAS PARKED. THAT CAN BE VERY DANGEROUS. IF MORE THAN ONE PERSON IS HAVING THE SAME PROBLEM THEN SOMETHING MUST BE WRONG.
NHTSA ODI 11099376
Jun 3, 2018Transmission & drivetrain
SINCE THE FIRST DAY I BOUGHT THIS CAR I NOTICED THERE WAS A HARD JOLT WHEN IT SHIFTED GEARS. I TOOK IT BACK TO THE DEALERSHIP RIGHT AWAY AND THEY FOUND THAT IT NEEDED NEW TRANSMISSION MOUNTS. ONCE THEY FIXED IT AND I GOT THE CAR BACK, THE PROBLEM STILL CONTINUED. I TOOK IT BACK AGAIN AND THEY FOUND THAT THE CHIP NEEDED AN UPDATE SO THEY TOOK IT TO THE CHRYSLER DEALERSHIP FOR THE UPDATE AND FURTHER INSPECTION. WHEN I GOT THE CAR BACK THE PROBLEM WAS STILL THERE. I CONTACTED THE DEALERSHIPS AND THEY TOLD ME THAT THIS MODEL YEAR CAR IS KNOWN FOR HAVING A ROUGH TRANSMISSION AND THAT I HAVE TO PRETTY MUCH DEAL WITH IT. THE JOLTING HAPPENS EVERY TIME I ACCELERATE AND IT'S PRETTY VIOLENT, IT DOESN'T FEEL SAFE. THE ROUGHEST JOLTING HAPPENS BETWEEN 2ND AND 3ED GEAR AND IT FEELS LIKE YOU'VE BEEN REAR-ENDED CAUSING YOU TO PUMP YOUR BREAKS. THE JOLTING CAN ALSO BE FELT WHEN YOU GO FROM PARK TO DRIVE, FROM DRIVE TO REVERSE AND REVERSE TO DRIVE OR PARK.
NHTSA ODI 11099396
May 31, 2018Transmission & drivetrainAirbagsEngine
TAKATA RECALL. I GOT A LETTER COUPLE MONTHS AGO ABOUT A RECALL ON THE AIR BAGS SAYING THAT THEY ARE DEFECTED AND THE COMPANY WHO PUT THEM IN ARE GOING BANKRUPT. SINCE I BEEN DRIVING THE CHRYSLER(2017) ITS HAS BEEN STALLING WHEN I DRIVE. WHEN I BROUGHT IT I ASKED ME MAN WAS THERE ANYTHING WRONG HE SAID NO. THERE IS STILL STALLING WHEN I DRIVE AS IF ITS SWITCHING GEARS(KINDA LIKE A STICK SHIFT) IT'S SCARY BECAUSE I HAVE KIDS AND PLACES I TAKE THE CAR TO IS SAYING ITS ITS SUPPOSE TO DO THAT. I'VE DROVE MANY CARS AND NEVER EXPERIENCED THE PROBLEM. WHEN I'M ON THE HIGHWAY AN I'M ON AUTO CRUISE IT SHIFTS FROM THE # I HAVE IT ON TO A HIGHER LEVEL THEN ONCE AGAIN IT'S LIKE IT WANTS TO STALLS AND KINDA JERKS. THAT'S NOT NORMAL AT ALL BECAUSE IF I'M ON AUTO CRUISE AT 65 MPH WHY WOULDNT OT JUST STAY THERE INSTEAD OF JUST TRYING TO SWITCH GEARS? EVERY DAY WHEN I LEAVE ITS JERKS WHEN I PULL OFF AS I'D IT'S A STICKS SHIFT. HAPPENS LITERALLY ALL THE TIME. I TOOK IT TO DIFFERENT SHOPS ONE SAYS IT'S A RECALL BUT OTHERS SAY IT'S NOTHING WRONG AND I CANT FIND ANYTHING ON WHO I'M SUPPOSE TO TALK TO AND REALLY GET THIS LOOKED AT
NHTSA ODI 11098917
May 31, 2018Engine
AS I AM COMING TO A STOP CAR WILL SHUTS OFF.
NHTSA ODI 11098950
May 31, 2018Airbags
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FLASHED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI 11098968
May 29, 2018
MY CAR CUTS OFF EVERY TIME I PULL UP TO A LIGHT, IT TELLS YOU TO PUT THE CAR IN PARK AND RESTART YOUR CAR
NHTSA ODI 11098699
May 27, 2018Electrical systemLightsBrakes
WHILE DRIVING THE VEHICLE THE DASHBOARD/INSTRUMENT CLUSTER KEEPS ON FLASHING IN AND OUT, STAYING OFF FOR AT LEASE 5 SECONDS AT A TIME. AT NIGHT THE HEADLIGHTS ALSO FLICKER ON AND OFF. THE CAR ALSO TENDS TO PICK UP SPEED WHILE BRAKING. LETS TALK ABOUT THE BRAKES, THE BRAKES ABSOLUTELY SUCK, THEY DON'T HOLD PROPERLY AT ALL. WHILE COMING TO A STOP I OFTEN HAVE TO SINK MY FOOT INTO THE PEDDLE AND GIVE MYSELF EXTRA FEET TO STOP.
NHTSA ODI 11098182
May 27, 2018Transmission & drivetrain
WHEN I'M DRIVING DOWN THE ROAD IT LOSES POWER N STALLS N THEN TAKES OFF N DOES IT AGAIN LATER DOWN THE ROAD OR AT TAKE OFF PLAT A STOP SIGN DOES THE SAME THING
NHTSA ODI 11098221
May 27, 2018AirbagsCrash
MY VEHICLE REAR ENDED A STOPPED PICK UP TRUCK AT APPROXIMATELY 35-40MPH. PRIOR TO AND DURING THE ACCIDENT, THE FORWARD COLLISION WARNING DIDN'T ACTIVATE IN TIME TO HELP STOP THE CAR AS WELL AS THE AIR BAGS NEVER DEPLOYED THROUGHOUT THE ACCIDENT.
NHTSA ODI 11098227
May 26, 2018Airbags
MY AIRBAG LIGHT IS CONSTANTLY COMING ON. THE REASON FOR THE LIGHT IS THE AIRBAG SWITCH UNDER THE FRONT PASSENGER SIDE SEAT. WHENEVER THE IS ON A BUMPY ROAD OR IT IS TAPPED BY SOMEONE'S FEET IN THE BACK SEAT THE LIGHT IS TRIPPED.
NHTSA ODI 11098048
May 25, 2018Brakes
WHEN THE VEHICLE STARTS TO SLIP JUST A LITTLE BIT WHILE GOING SLOWER SPEEDS THE PARKING BREAK AUTOMATICALLY ENGAGES. THIS HAS CAUSED MY VEHICLE TO GET STUCK IN THE SNOW AND MUD MULTIPLE TIMES, AS WHERE HAD IT NOT HAPPENED AND I COULD HAVE KEPT THE VEHICLE MOVING I WOULD NOT HAVE GOT STUCK. I'M WORRIED THE PARKING BREAK MAY TRY TO ENGAGE WHILE GOING FASTER SPEEDS AND STARTING TO HYDROPLANE/SLIDE/ETC. THIS CAN CAUSE HUGE LIFE THREATENING ACCIDENTS IF IT WERE TO HAPPEN. THE MOST RECENT TIME IS APRIL 17TH IN A LITTLE BIT OF MUD. BUT HAPPENED APPROCIMATELY 10 TIMES OVER THIS PAST WINTER ALONE. EVEN THOUGH THERE WASN'T A CRASH, I DID GET STUCK AND NEEDED HELP TO GET OUT.
NHTSA ODI 11097903