What 1,983 owners told NHTSA about the 2015 Chrysler 200

ON APRIL 9, 2015, WITH MY ENTIRE FAMILY IN THE CAR, WE SUFFERED A COMPLETE COMPUTER SHUTDOWN AT 55 MPH JUST FOUR MILES FROM MY HOME. I WAS ABLE TO GET MY CAR ALMOST OFF THE ROAD BEFORE IT COASTED TO A STOP. DURING THIS SHUTDOWN I WAS NOT ABLE TO STEER THE CAR, USE THE BRAKES, USE THE GAS, OR PULL SAFELY OFF THE ROAD. AFTER TUGGING THE SHIFTER NOB INTO PARK AND TRYING TO START THE CAR IT JUST MADE TERRIBLE CLICKING SOUNDS. THE SERVICE LIGHTS WOULD FLASH AND THE CAR WOULD SHAKE AS THE ENGINE WAS MAKING THESE LOUD CLICKING SOUNDS. I WAS NOT ABLE TO RESTART THE CAR AND WAS FORCED TO LEAVE IT WHERE IT SAT FOR THE TOW TRUCK TO ARRIVE. I WAS INFORMED THAT THERE WAS A PROBLEM WITH THE POWER DISTRIBUTION CENTER AND IT NEEDED TO BE REPLACED. I WAS WITHOUT A VEHICLE FOR 7 DAYS FROM THE TIME NEEDED TO GET THE PART AND HAVING TO WAIT FOR A RIDE TO THE DEALERSHIP TO PICK MY CAR UP. THE CAR CONTINUED TO SHIFT AT ODD TIMES AND IT STILL LUNGED WHEN PUT INTO PARK AND LIGHTS WOULD OCCASIONALLY FLASH ON DASHBOARD. I ASSUMED THAT THIS WAS DUE TO THE NEW 9 SPEED TRANSMISSION. ON JULY 23, 2015 AT 1:15PM MY CAR ONCE AGAIN SUFFERED A TOTAL SHUTDOWN IDENTICAL TO THE PREVIOUS ONE. THIS SITUATION WAS FAR MORE FRIGHTENING DUE TO MY SPEED AND LOCATION OF THE SHUTDOWN. I WAS TRAVELING AT 65MPH IN HEAVY TRAFFIC ON I-26 IN NORTH CAROLINA. IF NOT FOR THE ALERT DRIVERS BEHIND ME I WOULD HAVE SUFFERED CATASTROPHIC INJURIES IF NOT DEATH DUE TO LOSING ALL SPEED AND STEERING ON A BUSY INTERSTATE.

NHTSA ODI 10744100

WE WERE AT A STOP SIGN WHEN WE HEARD A NOISE AND FELT A JOLT. WE GOT OUT OF THE CAR TO OBSERVE WHAT HAD HAPPENED AND DISCOVERED THAT THE BALL JOINT WAS NOT PROPERLY INSTALLED FROM THE FACTORY. THE PINCH BOLT WAS INSTALLED BUT THE HEAD OF THE BALL JOINT NEVER PASSED COMPLETELY THROUGH. WHEN IT CAME APART, IT CAME APART WITH SUCH FORCE THAT IT JERKED THE AXEL OUT AND CAUSED SOME MINOR BODY DAMAGE. THE RIGHT FRONT TIRE WAS FLIPPED OUT AND TURNED. THE FRONT END OF THE CAR WAS RESTING ON THE FENDER. AS STATED ON THE REPAIR INVOICE...."LOWER BALL JOINT SEPARATED FROM KNUCKLE, DOESN'T APPEAR TO BE FULLY INSTALLED. REPLACED RIGHT FRONT LOWER ARM, KNUCKLE, AXEL, SPLASH SHIELD. RELEARN POWER STEERING AND FOUR WHEEL ALIGNMENT". WE WERE ON OUR WAY TO A WEEK LONG VACATION AND HAD TO SPEND IT IN A DEALERSHIP AND ENTERPRISE RENTAL CAR AGENCY. VEHICLE WAS NOT REPAIRED WHEN WE HAD TO LEAVE AND COME HOME. I HAVE VIDEOS AND PHOTOS. SPOKE TO CHRYSLER CARE WHO SEEMED WILLING TO WORK WITH US. I ADVISED THAT MY DAUGHTER WAS TERRIFIED TO DRIVE THIS CAR AGAIN. WE HAD ONLY HAD IT 2 WEEKS. THIS WAS HER FIRST NEW CAR PURCHASE. SHE IS A FULL TIME NURSING STUDENT AND WORKS A FULL TIME JOB. WE ASKED THAT CHRYSLER JUST REPLACE THE VEHICLE WITH ONE OF EQUAL VALUE AND WAS TOLD BY THE BUYBACK DEPARTMENT THAT THEY WERE REFUSING TO DO THAT AND THAT THIS WAS COVERED UNDER THE WARRANTY. THE VEHICLE IS STILL SITTING AT A CHRYSLER DEALER IN MYRTLE BEACH SC. IT HAS BEEN THERE OVER A MONTH. CHRYSLER HAS REFUSED TO ASSIST US. I HAVE SPOKEN TO AN ATTORNEY AND WAS ADVISED THAT I WOULD NEED TO SUE CHRYSLER CORP. AND THE DEALERSHIP. THIS VEHICLE PASSED 2 INSPECTIONS AT THE DEALER WITH FAULTY ASSEMBLEY. I HAVE COPIES OF ALL PHONE CONVERSATIONS, THE TIME AND NAME OF WHO I SPOKE WITH ALONG WITH A COPY OF THE INVOICE. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE!

NHTSA ODI 10744064

ON MAY 3, 2015 WHILE DRIVING DOWN THE HIGHWAY WITH MY CHILDREN, THE CAR STALLED AND I LOST COMPLETE CONTROL OF ALL STEERING AND BRAKING FUNCTION. I IMMEDIATELY PLACED ON MY HAZARDS AS CARS SWERVED LEFT AND RIGHT TO AVOID SLAMMING INTO ME. I ATTEMPTED TO RESTART THE CAR AND IT WOULDN'T RESTART. AFTER SITTING FOR APPROXIMATELY 5 MINUTES, THE CAR FINALLY RESTARTED. AS I FINALLY STARTED TO GO, THE CAR WOULD ACCELERATE QUICKLY AND THEN SLOW DOWN. WITHIN 10 MINUTES, IT STALLED AGAIN WHILE DRIVING. IT DID THIS 2 MORE TIMES. SERVICE WAS CALLED AND THE CAR WAS TAKEN TO THE SHOP. THE NEXT DAY I RECEIVED A CALL THAT THE CAR WAS FIXED. I PICKED UP THE CAR AND DROVE IT FOR ONE DAY. DRIVING HOME FROM WORK ON MAY 6, 2015, IT AGAIN STALLED WHILE I WAS DRIVING AND ALMOST CAUSED ME TO CRASH AS I LOST ALL STEERING AND BRAKING ABILITY. AGAIN, THE CAR WOULD NOT RESTART. SERVICE WAS CALLED AND TOOK THE CAR TO A DIFFERENT AUTHORIZED DEALER. I RECEIVED A CALL TODAY MAY 8TH THAT THE CAR WAS FIXED AND READY TO GO. I PICKED UP THE CAR AND DROVE HOME. BEFORE ARRIVING TO MY HOME, THE CAR STALLED AGAIN AND AGAIN I LOST ALL STEERING AND BRAKING ABILITY. SERVICE WAS CALLED ONCE MORE AND THE CAR WAS TAKEN BACK TO THE SHOP IT WENT TO THE FIRST TIME THIS HAPPENED ON MAY 3. *TR

NHTSA ODI 10715421

I AM LEASING THE CHRYSLER 200C.I LEASED IT IN OCTOBER 2014,WITHIN THE FIRST MONTH IT WAS BACK WITH CHECK ENGINE LIGHT AND CHECK TRANSMISSION LIGHT. NEXT ONE HEADLIGHT AND BACK LIGHT WOULD STAY ON WHEN CAR WAS OFF AND THEN SOMETIMES BOTH HEADLIGHTS WOULD STAY ON WHEN CAR WAS OFF.BROUGHT CAR BACK TO SERVICE DUE TO THIS AND CHECK ENGINE LIGHT ON AGAIN WAS TOLD THERE WAS A RECALL ON MY CAR IT WAS THE RO8 PARKROD.I WAS THEN TOLD FALSE ALARM THERE IS NO RECALL I WAS GIVEN BACK CAR.I GOT IN TOUCH WITH CHRYSLER CUSTOMER CARE TO FIND OUT ABOUT THIS AND I WAS TOLD TO DRIVE THE CAR SEE IF CHECK ENGINE LIGHT CAME BACK ON.WHILE DRIVING ON AN INTERSTATE THE CAR BEGAN TO BOUNCE, STEERING WHEEL TIGHTENED, SPEED DROPPED TO ZERO, RPM WENT UP, AND NOTHING HAPPENED WHEN I TRIED TO ACCELERATE. I WAS ABLE TO PULL OVER TO SHOULDER.I AM STILL TRYING TO GET CAR FIXED. *TR

NHTSA ODI 10706403

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING FAILURE SEEK SERVICE WARNING INDICATOR ILLUMINATED. THE PARKING BRAKE ENGAGED AND THE SERVICE PARKING BRAKE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

NHTSA ODI 10701631

DRIVER LOST CONTROL OF STEERING WHILE DRIVING DOWN A DIRT ROAD. THE VEHICLE CRASHED INTO A TREE. ALL AIRBAGS WENT OFF. THE VEHICLE WAS UN-DRIVABLE AFTERWARDS. INSURANCE ADJUSTER AND REPAIR FACILITY INDICATED THAT THE LEFT FRONT STRUT HAD COME OUT OF IT'S HOUSING AND WAS LIKELY THE CAUSE OF THE ACCIDENT. CHRYSLER HAS IDENTIFIED THIS AS A RECALL FOR 21000 VEHICLES BUT HAS YET TO ISSUE A RECALL NOTICE...UPDATED 03-23-15 *BF....UPDATED 04/08/15 *BF UPDATED 10/15/2015*JS *TR UPDATED 9/28/2017*CN

NHTSA ODI 10695199

AS I PULLED OUT ONTO THE HIGHWAY, MY CAR BEGAN TO STALL, IT WOULD NOT PULL FORWARD. IT MADE A NOISE LIKE THE TRANSMISSION IS GOING OUT. SO, I CAME TO A COMPLETE STOP AND STARTED ON MY ROUTE AGAIN. THIS HAS HAPPENED SEVERAL TIMES. THE LAST TIME WAS 2/21/2015 AT JUST OVER 5100 MILES. MY CAR WOULD NOT CHANGE GEARS, SO I HAD TO COME TO A COMPLETE STOP AND TURN THE CAR OFF AND RESTART THE CAR IN ORDER FOR THE GEARS TO CHANGE. I HAVE ALSO NOTICED THAT THE FLOOR BOARD ON THE DRIVE SIDE PASSENGER FLOOR IS WET. I HAVE NO IDEA WHERE THE WATER IS COMING FROM.

NHTSA ODI 10690973

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE MAKING A RIGHT OR LEFT TURN, THE STEERING WHEEL SEIZED AND MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE STRUT MOUNT BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200....UPDATED 05-27-15 *TA THE CONSUMER WAS INFORMED THE STRUT MOUNT HOUSING WAS DEFECTIVE. UPDATED 05/29/15*JB UPDATED 9/22/2017*CN

NHTSA ODI 10683834

TL*THE CONTACT OWNS A 2015 CHRYSLER 200 C. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,500.

NHTSA ODI 10682746

WAS DRIVING ON FREEWAY, AN ALARM SOUNDED IN THE CAR AND THE AIR BAGS OPENED UP AND EVERYTHING LOCKED UP IN THE CAR. *JS

NHTSA ODI 10682027

BEGINNING ON THE ABOVE DATE AND ON NUMEROUS OCCASIONS SINCE THEN, THE CAR WILL TIGHTEN UP AND I AM UNABLE TO STEER. IT WILL SAY "POWER STEERING NOT AVAILABLE". A FEW TIMES IT HAPPENED WHILE I WAS ALREADY DRIVING AND ON OTHER OCCASIONS IT WOULD HAPPEN IMMEDIATELY UPON START-UP. *TR

NHTSA ODI 10671606