What 1,983 owners told NHTSA about the 2015 Chrysler 200

THIS CAR WAS RENTED TO ME BY ENTERPRISE LEASING COMPANY IN THE CHICAGOLAND AREA. AS I WAS IN THE PROCESS OF MAKING A LEFT TURN (WEST BOUND) ONTO A RESIDENTIAL STREET, I HAD THE PASSENGER SIDE FRONT TIRE BREAK AWAY FROM THE CHASSIS CAUSING ME TO LOSE CONTROL OF THE VEHICLE AND HIT TWO PARKED CAR. AFTER THE COLLISION, I INSPECTED THE CAR AND FOUND THE PASSENGER-SIDE FRONT TIRE BROKEN OFF AND POSITIONED 90 DEGREES (PERPENDICULAR) TO THE CAR IN THE WHEEL WELL. THE HUBCAP SIDE OF THE TIRE WAS FACING BACKWARD, RELATIVE TO THE CAR, BROKEN OFF FROM THE LOWER CONTROL ARM WITH THE FRAME OF THE VEHICLE RESTING ON THE STREET. *CN

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I HAVE BEEN TRYING TO GET MY CAR FIXED FOR A YEAR. THE DEALER MAC HAIK IN GEORGETOWN TX HAS SAID THAT THEY CANNOT REPLICATE THE PROBLEM. MY CAR HESITATES WHEN I STEP ON THE GAS AND WHEN IT IS PUT INTO GEAR IT LUNGES. THIS IS PARTICULARLY ANNOYING WHEN THE CAR FIRST STARTS. I HAVE TOLD THEM OVER AND OVER AND THEY JUST SAY THAT THEIR TRANSMISSION MAN IS OUT ON LEAVE. THIS IS A BEAUTIFUL CAR THAT I ABSOLUTELY HATE BECAUSE OF HOW IT DRIVES. I CONTACTED CHRYSLER AND THEY SAID IT HAS TO GO THROUGH THE DEALER. I AM FRUSTRATED AND VERY AGGRAVATED. IF THIS IS THE AMERICAN IMPORT OF THE YEAR, WE ARE IN DIRE STRAITS. THIS IS AN UNSAFE CAR! THIS WAS NOT THE CAR THAT I DEMOED AND WHEN I SAID SOMETHING TO THE SALESPERSON, HE AND THE SERVICE PERSON SAID THAT THE CAR HAD TO ADJUST TO THE WAY I DRIVE.

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I HAVE BROUGHT MY CAR TO THE DEALERSHIP REPAIR SHOP 18 TIMES ABOUT SOMETHING IS WRONG WITH MY TRANSMISSION. I HAVE ALL PAPERWORK TO BACK IT UP THAT THESE TECHNICIANS AND CHRYSLER'S STAR KEEP TELLING ME THAT EITHER THEY DON'T HEAR ANYTHING OR NO IT'S NORMAL. WELL TODAY MY CHECK ENGINE LIGHT CAME ON AND THE SCREEN SAID SERVICE TRANSMISSION. BUT THERE'S NOTHING WRONG WITH IT I THOUGHT. TO MAKE MATTERS MORE UPSETTING TO ME ON WEDNESDAY THE 23RD OF SEPTEMBER I GOT A CALL FROM THE DEALERSHIP IF THE TECH CAN TAKE IT HOME OVERNIGHT 9 MILES AWAY TO SEE IF WHAT I FEEL OR HEAR (HESITATION, RATTLING, AND JERKING) IS TRUE. NORMAL YET AGAIN! BY THE WAY THE AIRBAG LIGHT IS STILL ON WAITING FOR THEM TO CALL BECAUSE THEY ARE WAITING TO GET A NEW WIRING HARNESS TO FIX THE ISSUE. THE AIRBAG PART HAS BEEN IN THE SHOP 7 TIMES GOING ON 8 AND HAS BEEN REPAIRED THAT MANY TIMES. OH AND THE AIRBAG A SO CALLED SAFETY ISSUE ISN'T REALLY A SAFETY ISSUE ACCORDING TO THE DEALERSHIP AND CHRYSLER. THEY SENT ME HOME WITH IT. THE SAME TECH THAT SAID THE CAR TRANNY IS NORMAL. I HAVE CHILDREN AND YET THEY KEEP TELLING ME THE 2015 CHRYSLER 200 IS SUPPOSE TO BE THIS WAY. SOMEONE EVEN HAD THE NERVE TO GUARANTEE ME THAT IF I'M INVOLVED IN AN ACCIDENT IT WILL DEPLOY. CHRYSLER AND THE TECHS THAT GO THROUGH ALL THIS TRAINING STILL CAN NOT FIX A CAR WITH ISSUES. EVEN WITH MY CAR HAVING STAYED OVER THE 30 DAY MARK WITH THE SAME ISSUES THAT CAN NOT BE RESOLVED CHRYSLER WILL NOT BUY BACK MY CAR. PLEASE SOMEONE LOOK INTO IT.

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1. 1ST CAR SHUTDOWN APRIL 7,2015 - STOPPED ACCELERATING WHILE IN MOTION. ALL WARNING LIGHTS ILLUMINATED ON DASHBOARD; WARNING STATEMENT INDICATED "TRANSMISSION FAILURE"; DRIVE SHIFT LIFT BLINKING AND COULD NOT SHIFT 2. 2ND CAR SHUTDOWN APRIL 10 CHRYSLER 4/10/15 THE VERY NEXT DAY THE SAME SCENARIO OCCURRED AGAIN - CAR SHUT OFF WHILE IN MOTION AND ALL WARNING LIGHTS ILLUMINATED WITH INDICATOR "TRANSMISSION FAILURE" DISPLAYED; DRIVE SHIFT BLINKING AND UNABLE TO SHIFT GEARS WHEN AT COMPLETE STOP.4/20/15- RECEIVED CALL FROM CHRYSLER CONFIRMED TRANSMISSION TEST FAILED PER RECALL RO8 AND TRANSMISSION MUST BE REPLACED. I'M CHRYSLER RECALL #R08 NHTSA RECALL #15V090 RECALL DATE 2/10/15 SAFETY DEFECT/NON COMPLIANCE DESCRIPTION AND SAFETY - DAMAGED TRANSAXLES INTERNAL COULD CAUSE PARK ROD FAILING TO ENGAGE PARK FEATURE RECEIVED CAR ON 5/1 - TOTAL TRANSMISSION REPLACEMENT 3. 12 NOON - 6/3/15 CAR FAILS AGAIN. WARNING LIGHT "SERV TRANS" AND "ENGAGE TO PARK FAILED " 9/15/15 OIL CHANGE COMPLETED 4. 9/17/15 CAR STALLS WHILE IN IDLE PARK POSITION. TURNED CAR OFF WAITED 10 MINUTES WHILE REPORTING TO ROADSIDE ASST THEN CAR STARTS. 5. 9/20/15 @ 1800 ATTEMPTED TO UPDATE SOFTWARE FOR R40 RECALL. FOLLOWED INSTRUCTIONS BUT WHEN THE SCREEN DID NOT CHANGE AS PER INSTRUCTIONS I CALLED UCONNECT HELP LINE AND WAS TOLD THE WRONG DEVICE WAS SENT TO 2015 MODELS. 9/20/15 @1900 9900 MILES CAR STALLS THREE TIMES WHILE IN FAST FOOD DRIVE THRU, AT RED LIGHT ON BULLARD, WHILE DRIVING ON MAJOR STREET - DRIVE SHIFT LIGHT BLINKS - ALSO, WHEN PLACED IN PARK, CAR CONTINUES TO MOVE 6. 9/22/15 CAR STALLS AGAIN IN THE MIDDLE OF THE STREET DESPITE REPAIR OF SAFETY RECALL R24 POWER DISTRIBUTION CENTER ELECTRICAL CONNECTOR. CAR ISN'T PICKED UP UNTIL 2130.

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CAR TURN OFF WHILE DRIVING , HAPPEN NOW 3X. (7/21,7/30 ,8/2)

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WE WERE AT A STOP SIGN WHEN WE HEARD A NOISE AND FELT A JOLT. WE GOT OUT OF THE CAR TO OBSERVE WHAT HAD HAPPENED AND DISCOVERED THAT THE BALL JOINT WAS NOT PROPERLY INSTALLED FROM THE FACTORY. THE PINCH BOLT WAS INSTALLED BUT THE HEAD OF THE BALL JOINT NEVER PASSED COMPLETELY THROUGH. WHEN IT CAME APART, IT CAME APART WITH SUCH FORCE THAT IT JERKED THE AXEL OUT AND CAUSED SOME MINOR BODY DAMAGE. THE RIGHT FRONT TIRE WAS FLIPPED OUT AND TURNED. THE FRONT END OF THE CAR WAS RESTING ON THE FENDER. AS STATED ON THE REPAIR INVOICE...."LOWER BALL JOINT SEPARATED FROM KNUCKLE, DOESN'T APPEAR TO BE FULLY INSTALLED. REPLACED RIGHT FRONT LOWER ARM, KNUCKLE, AXEL, SPLASH SHIELD. RELEARN POWER STEERING AND FOUR WHEEL ALIGNMENT". WE WERE ON OUR WAY TO A WEEK LONG VACATION AND HAD TO SPEND IT IN A DEALERSHIP AND ENTERPRISE RENTAL CAR AGENCY. VEHICLE WAS NOT REPAIRED WHEN WE HAD TO LEAVE AND COME HOME. I HAVE VIDEOS AND PHOTOS. SPOKE TO CHRYSLER CARE WHO SEEMED WILLING TO WORK WITH US. I ADVISED THAT MY DAUGHTER WAS TERRIFIED TO DRIVE THIS CAR AGAIN. WE HAD ONLY HAD IT 2 WEEKS. THIS WAS HER FIRST NEW CAR PURCHASE. SHE IS A FULL TIME NURSING STUDENT AND WORKS A FULL TIME JOB. WE ASKED THAT CHRYSLER JUST REPLACE THE VEHICLE WITH ONE OF EQUAL VALUE AND WAS TOLD BY THE BUYBACK DEPARTMENT THAT THEY WERE REFUSING TO DO THAT AND THAT THIS WAS COVERED UNDER THE WARRANTY. THE VEHICLE IS STILL SITTING AT A CHRYSLER DEALER IN MYRTLE BEACH SC. IT HAS BEEN THERE OVER A MONTH. CHRYSLER HAS REFUSED TO ASSIST US. I HAVE SPOKEN TO AN ATTORNEY AND WAS ADVISED THAT I WOULD NEED TO SUE CHRYSLER CORP. AND THE DEALERSHIP. THIS VEHICLE PASSED 2 INSPECTIONS AT THE DEALER WITH FAULTY ASSEMBLEY. I HAVE COPIES OF ALL PHONE CONVERSATIONS, THE TIME AND NAME OF WHO I SPOKE WITH ALONG WITH A COPY OF THE INVOICE. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE!

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NHTSA 14V-392. I HAVE RECEIVED 2 NOTICES OF THIS SAFETY RECALL. I HAVE MADE SEVERAL ATTEMPTS WITH MY DEALERSHIP TO RESOLVE THIS MATTER AND THEY STILL HAVE NOT MADE ANY EFFORT TO MAKE THE NECESSARY REPAIRS NEEDED. MY DEALERSHIP IS: FRISCO CHRYSLER DODGE JEEP RAM 9640 TEXAS 121 FRISCO, TX 75035. *TR

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DRIVER LOST CONTROL OF STEERING WHILE DRIVING DOWN A DIRT ROAD. THE VEHICLE CRASHED INTO A TREE. ALL AIRBAGS WENT OFF. THE VEHICLE WAS UN-DRIVABLE AFTERWARDS. INSURANCE ADJUSTER AND REPAIR FACILITY INDICATED THAT THE LEFT FRONT STRUT HAD COME OUT OF IT'S HOUSING AND WAS LIKELY THE CAUSE OF THE ACCIDENT. CHRYSLER HAS IDENTIFIED THIS AS A RECALL FOR 21000 VEHICLES BUT HAS YET TO ISSUE A RECALL NOTICE...UPDATED 03-23-15 *BF....UPDATED 04/08/15 *BF UPDATED 10/15/2015*JS *TR UPDATED 9/28/2017*CN

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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE MAKING A RIGHT OR LEFT TURN, THE STEERING WHEEL SEIZED AND MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE STRUT MOUNT BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200....UPDATED 05-27-15 *TA THE CONSUMER WAS INFORMED THE STRUT MOUNT HOUSING WAS DEFECTIVE. UPDATED 05/29/15*JB UPDATED 9/22/2017*CN

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DURING LAUNCH OF 2015 CHRYSLER 200 AT STERLING HEIGHTS ASSEMBLY PLANT VEHICLES HAVE HAD AT LEAST 30 TORQUE FAILURES OR NO READS FOR CRITICAL JOINTS. THEREFORE TORQUE WOULD HAVE TO BE VERIFIED MANUALLY. UNFORTUNATELY THE COMPANY HAS NOT PROVIDED THE PROPER SOCKETS TO THE WRENCHES TO VERIFY THE JOINTS. DESPITE THIS MANAGEMENT HAS PRESSURED SUPERVISORS TO LEAVE NO DEFECTS ON THE LINE. THIS ENVIRONMENT HAS CAUSED SUPERVISORS TO BUY OFF ON UNVERIFIED TORQUE ON CRITICAL SAFETY JOINTS. *TR

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