Nov 30, 2018SuspensionCrash
WHILE MAKING A LEFT TURN AT 5-10 MPH, THE LOWER CONTROL ARM SUSPENSION BROKE FOLDING SIDEWAYS AND CAUSING THE CAR TO BE PULLER LEFT INTO A PARKED CAR WAITING TO MAKE A TURN. FORTUNATELY IT BROKE AT A VERY LOW RATE OF SPEED. THE CAR HAD JUST EXITED A 60 MPH HIGHWAY. THE BODY SHOP STATED THAT CHRYSLER MUST HAVE KNOWN ABOUT THE WEAKNESS SINCE THE REPLACEMENT PART IT SIGNIFICANTLY HEAVIER BUILT (SEE PHOTO).
NHTSA ODI 11155163
Nov 26, 2018Transmission & drivetrainElectrical systemEngineCrash
GATOR CHRYSLER SERVICE MANAGER ROGER CALLED THIS DEALERSHIP AND AGREED TO GIVE ME A NEW TIRE WITH ROAD HAZARD WARRANTY AFTER I GOT A NAIL IN MY TIRES ON HIS LOT. THE INVOICES WILL SHOW THIS. THE OTHER TIRE THEY PATCHED AND ROGER AFTER GETTING ON PHONE WITH TIRE KINGDOM REQUESTED THIS COME BACK TO HIM. THESE ORIGINAL 4 TIRES, INCLUDING THE PATCHED ONES HAD MATCHING DOT NUMBERS. THE NEW ONE PAID FOR BY ROGER OF GATOR CHRYLSER MELBOURNE, FL HAD AN INMATCHED DOT NUMBER, BEING FROM A NEW BATCH, ALSO LESSER TREAD WEAR COMPARED TO OTHER 3. TIRE KINGDOM SINCE HAS SEEN MY CAR MULTIPLE TIMES FOR TIRE PUNCTURES. I WAS TOLD THE CAR GUYS HERE ARE CONNECTED AND NOTHING IS FOR FREE. I WAS TOLD THEY ARE PAWNS FOLLOWING SOMEONES DIRECTIVE. THIS IS DISTURBING AS IT INVOLVES LOCAL ORGANIZED CRIME, AS EVEN THE POLICE COULD NOT GET AWAY WITH THIS ACTION LEGALLY. I SAVED TGE PATCHED TIRE AND ALL RECORDS. TIRE KINGDOM REPEATEDLY WITH GATOR CHRYSLER OF MELBOURNE, FL SABOTAGED MY CAR, TIRES SINCE
NHTSA ODI 11153667
Nov 10, 2018AirbagsCrash
MY TAKATA RECALL IS TO SAY THAT MY CAR WAS INVOLVED IN AN ACCIDENT AND THE AIRBAGS DID NOT FULLY DEPLOY BUT IT SMELLED AS IF THEY DID AND MY CAR INDICATED MY AIR BAGS DEPLOYED BUT THEY DID NOT. MY SEATBELTS ARE NOW STUCK AND I'M NOT SURE IF THE BAGS WILL DEPLOY LATER OR NOT.
NHTSA ODI 11150769
Aug 6, 2018Electrical systemLightsCrash
ON HIGHWAY AT DUSK, LOST BOTH HEADLIGHTS AT SAME TIME. THEN PULLED OVER - NO LIGHTS IN CAR. TWO MONTHS LATER -- PULING OUT OF DRIVEWAY OF HOME -- BACKUP MIRROR WENT BLANK AND CAR ACCELERATED ON ITS OWN.
NHTSA ODI 11118170
Jul 3, 2018Electrical systemEngineCrash
CAR ENGINE STALLS CONTINUESLY WHILE DRIVING ON HIGHWAY WITH NO WARNING AT ALL . RECALL WAS PLACED ON THIS CAR IN 2015 FOR THIS ISSUE SUPPOSEDLY AS I READ ONLINE . NOW IT IS DOING THE SAME ISSUE AGAIN
NHTSA ODI 11105280
Jul 2, 2018BrakesCrash1 injury
I WAS DRIVING MY CAR ON THE FREEWAY IN STOP AND GO TRAFFIC. I HAD A GOOD 3-4 CAR LENGTHS IN BETWEEN MYSELF AND THE VEHICLE IN FRONT OF ME. THE CARS IN FRONT OF MY CAME TO A SUDDEN STOP SO I SLAMMED ON MY BRAKES. THE CAR INITIALLY SLOWED BUT NOT AT THE PACE I EXPECTED. I PUSHED THE BRAKES TO THE FLOOR BUT THE CAR WOULD NOT STOP. I REAR ENDED THE VEHICLE IN FRONT OF ME TOTALING THE CAR. THERE WAS PLENTY OF ROOM IN FRONT OF ME AND THE ROADS WERE DRY. THE CAR SHOULD HAVE STOPPED IN TIME WHICH LEADS ME TO BELIEVE THE BRAKES WERE THE CAUSE. I HAD NOTICED THEM BEING DELAYED IN THE WEEKS PRIOR BUT DID NOT HEAR ANY SQUEAKING SO I ASSUMED THEY WERE FINE UNTIL THIS HAPPENED.
NHTSA ODI 11105253
Jun 6, 2018Electrical systemSpeed controlElectronic Stability Control (esc)Crash
A COUPLE MONTHS AFTER I PURCHASED MY CHRYSLER 200 I BEGAN TO HAVE MANY PROBLEMS WITH IT SUCH AS ELECTRICAL PROBLEMS AND SPEED CONTROL PROBLEMS. THE MAIN ' IN THE CHRYSLER WOU A COUPLE MONTHS AFTER I PURCHASED MY CHRYSLER 200 I BEGAN TO HAVE MANY PROBLEMS WITH IT SUCH AS ELECTRICAL PROBLEMS AND SPEED CONTROL PROBLEMS. THE MAIN DASH IN THE CHRYSLER WILL CONSTANTLY FLASHING ALL OF ITS LIGHTS AND TELL ME THAT MY PARKING BRAKE NEEDS SERVICED AND THAT MY TRANSMISSION NEEDS SERVICED. I HAVE GONE INTO THE DEALERSHIP WHERE I PURCHASED THE CAR AND HAVE BEEN TOLD THAT NOTHING IS WRONG WITH THE CAR IT JUST NEEDS A SOFTWARE UPDATE BUT THAT NEVER SOLVES ANY OF MY PROBLEMS. THE CAR TRIES TO STALL OUT EVERY DAY IN THE MIDDLE OF DRIVING AND WHILE IT'S TRYING TO STALL OUT TENDS TO JUMP AND ACCELERATE ON ITS OWN. ON JUNE 6, 2018 MY CHRYSLER 200 WAS INVOLVED IN A COLLISION. THIS COLLISION TOOK PLACE IN AKRON OHIO DO TO THE CAR JUMPING, ACCELERATING AND EVENTUALLY STALLING OUT AND LOCKING UP THE CAR, SO I WAS UNABLE TO BREAK OR STEER. THE CAR ENDED UP REAR ENDING ANOTHER VEHICLE DUE TO MYSELF NOT BEING ABLE TO CONTROL THE LOCKED UP CAR. I HAVE BEEN INTO THE DEALERSHIP THAT I BOUGHT THE CAR FROM MULTIPLE TIMES URGING THEM TO FIX THE PROBLEM. AND EVERY TIME I GO IN THEY SAY THAT THERE IS NOT A PROBLEM IT JUST NEEDS A SOFTWARE UPDATE. I HAVE NEVER GOTTEN PROPER MAINTENANCE THAT NEEDS DONE ON THIS CA I HAVE BEEN INTO THE DEALERSHIP THAT I BOUGHT THE CAR FROM MULTIPLE TIMES URGING THEM TO FIX THE PROBLEM. AND EVERY TIME I GO IN THEY SEE THAT THERE IS NOT A PROBLEM IT JUST NEEDS A SOFTWARE UPDATE. NONE OF THE SOFTWARE UPDATE HAVE FIXED ANY PROBLEM THAT I HAVE HAD WITH THIS CAR. AND BECAUSE OF THAT MY CAR WAS IN AN ACCIDENT BECAUSE OF A PROBLEM WITH CHRYSLER THAT I HAD NO CONTROL OVER.
NHTSA ODI 11100252
Jun 5, 20181 injury
THE CAR WILL NOT GO. WHEN IT FINALLY STARTS TO GO IT JERKS SO HARD AS IF I HAVE BEEN REAR ENDED
NHTSA ODI 11100037
May 27, 2018AirbagsCrash
MY VEHICLE REAR ENDED A STOPPED PICK UP TRUCK AT APPROXIMATELY 35-40MPH. PRIOR TO AND DURING THE ACCIDENT, THE FORWARD COLLISION WARNING DIDN'T ACTIVATE IN TIME TO HELP STOP THE CAR AS WELL AS THE AIR BAGS NEVER DEPLOYED THROUGHOUT THE ACCIDENT.
NHTSA ODI 11098227
Mar 10, 2018BrakesCrash
I WAS DRIVING DOWN THE ROAD AT ABOUT 40 MPH AND THE EMERGENCY BRAKE CAME ON ALL BY ITS SELF. I HAD NO CONTROL OF THE VEHICLE AND THE CAR SPUN IN A CIRCLE INTO THE OTHER LANE. THE CAR WAS THEN THROWN OFF THE ROAD INTO
NHTSA ODI 11078510
Jan 25, 2018Speed controlCrash
FORWARD COLLISION WARNING (FCW) WITH MITIGATION SYSTEM DID NOT WORK AT A SPEED OF 15 MILES PER HOUR. A VEHICLE IN FRONT OF MY VEHICLE STOPPED ABRUPTLY IN THE MIDDLE OF THE ROAD AND I ATTEMPTED TO APPLY THE BRAKES BUT IT WAS TO LATE AND I HIT THE REAR OF THE VEHICLE IN FRONT OF ME. MY VEHICLE WHICH WAS TRAVELING AT 15 MILES PER HOUR GAVE NO FORWARD COLLISION WARNING NOR DID IT ATTEMPT TO APPLY THE BRAKES. IT IS MY UNDERSTANDING THAT THE SYSTEM WAS MADE FOR THIS TYPE OF OCCURRENCE AND THE SAFETY FEATURE SHOULD HAVE WORKED. THE FRONT OF MY VEHICLE SUSTAINED $6500 IN DAMAGE FROM A MINOR 15 MPH ACCIDENT THAT SHOULD HAVE BEEN AVOIDED OR LESSENED WITH THE TECHNOLOGY PACKAGE THAT I PURCHASED AS AN ADD ON TO THE VEHICLE.
NHTSA ODI 11064860
Jan 22, 2018Electrical systemAirbagsBody & structureCrash1 injury
MY CHRYSLER 200 HAD BEEN RECALLED MID 2015 FOR A GLITCH IN THEIR COMPUTER SYSTEM THAT REQUIRED ALL CHRYSLER, DODGE, RAM, AND FIAT VEHICLES WITH THE 8.4 SCREEN TO HAVE A CHIP SENT OUT AND INSTALLED BY SELF TO UPDATE AND INSTILL SECURITY TO THOSE CARS. IN JANUARY OF 2016 I WAS INVOLVED IN A COLLISION IN MY CHRYSLER 200. MY ENTIRE FRONT END WAS KNOCKED OFF AS I WAS AWAITING A TURN IN A CENTER LANE ON A CITY STREET. MY ENGINE DROPPED AND ALL FLUIDS WERE EXPELLED FROM THIS VEHICLE, MY AIR BAGS DID NOT DEPLOY. WHEN I CALLED CONCERNED ABOUT IT I WAS TOLD THAT MY VEHICLE WAS TESTED WITH A HAND DEVICE IN A JUNK YARD AND THAT I HAD NOT BEEN HIT HARD ENOUGH OR IN THE RIGHT PLACE FOR THEM TO DEPLOY. I COULD NOT BELIEVE DUE TO THE FORCE AND DAMAGE DONE BUT WAS STILL TOLD BY A CHRYSLER REPRESENTATIVE THAT THERE WAS NO MALFUNCTION WITH THE AIR BAGS. THE CAR WAS A TOTAL LOSS BUT WAS RESOLD TO A DEALERSHIP IN CINCINNATI, OH AND PUT UP FOR SALE. I AM STILL RECEIVING NOTIFICATIONS ABOUT THE CAR DUE TO UCONNECT AND IS VERY CONCERNED ABOUT THIS SAME VEHICLE BEING SOLD AND PUT ON THE ROAD.
NHTSA ODI 11064088
Dec 31, 2017Transmission & drivetrainCrash
MY 2015 CHRYSLER 200 2.4L 45K WOULD NOT SHIFT FROM PARKING TO DRIVE, BUT SOMETIMES IT DRIVES IN REVERSE...
NHTSA ODI 11057793
Dec 5, 2017AirbagsCrash1 injury
TAKATA RECALL FEBRUARY 2017, I WAS SITTING IN THE DRIVEWAY OF MY MOMS HOUSE WHEN I HEAR A RINGING NOISE IN MY CAR, THE CAR WASN'T MOVING; IT WAS TURNED ON AND PARKED. IT APPEARED ON MY DASH AND SAID SERVICE AIR BAG SENSOR. THE LIGHT STAYED ON AND NEVER WENT OFF. I CALLED THE DEALERSHIP AND THEY TOLD ME THERE WAS NO RECALL ON IT SO THERE WAS NOTHING THEY COULD DO FOR ME UNLESS I PAID THE $200 TO GET IT LOOKED AT AND FIXED. A FRIEND OF OURS DROVE OUR CAR AND ENDED UP GETTING INTO AN ACCIDENT. HE REAR ENDED A POLICE OFFICER AND THE AIR BAGS NEVER DEPLOYED, PRIOR TO THE ACCIDENT, THE SENSOR LIGHT WAS ALREADY ON. WHICH IS A MAJOR CONCERN FOR ME. THE WHOLE FRONT END OF MY CAR WAS DAMAGED AND NEEDS COMPLETELY REPAIRED ALONG WITH THE OTHER VEHICLES REAR END.
NHTSA ODI 11052600
Nov 30, 2017Transmission & drivetrainAirbagsBrakesCrash3 injuries
ON NOVEMBER 29, 2017 AT APPROXIMATELY 5:15 PM, WAS DRIVING APPROXIMATELY 25MPH IN TRAFFIC ON A TWO LANE. I HIT THE BRAKE TO STOP, NO BRAKES, AND I HIT THE PERSON IN FRONT OF ME. AFTER HITTING THEM, I BOUNCED OFF AND CONTINUED TO MOVE WITH NO BRAKES. MY AIRBAGS DID NOT DEPLOY AND I SUSTAINED INJURIES TO ME CHEST, NECK, HEAD AND BACK. I WAS ABLE TO STEER THE CAR IN THE RIGHT SIDE LANE AND EVENTUALLY WAS ABLE TO STEER INTO A PARKING LOT; STILL WITH NO BRAKES. I LOOKED DOWN TO PULL UP THE EMERGENCY BRAKE AND SAW THE SHIFTER IN NEUTRAL. I THEN PUT THE SHIFTER IN PARK AND THE CAR FINALLY STOPPED. I DO NOT YET HAVE THE POLICE REPORT. I DID NOT RECEIVE A TICKET, BUT WAS TAKEN BY AMBULANCE TO THE HOSPITAL.
NHTSA ODI 11051622
Nov 10, 2017SteeringTransmission & drivetrainVisibility & wipersCrash
FIRST, THERE IS THE HVAC/WINDSHIELD DEFROST. MY CONCERN WITH THAT CONDITION IS THAT MY VEHICLE IS MY MAIN SOURCE OF TRAVEL AND TO HAVE THE HVAC TO WORK PROPERLY IN THE SUMMER IS VITAL AS WELL, AS HAVING A CLEAR WINDSHIELD. A BREAKDOWN AT NIGHT, AN ACCIDENT, HITTING A POLE HOLE, SOMETHING OR SOMEONE WOULD BE FAR WORSE THAN A MERE INCONVENIENCE. INCIDENTALLY, MY INTENDED USE OF THE VEHICLE WAS MADE QUITE CLEAR TO THE SALES STAFF WHEN I BOUGHT IT. SECOND, AND THE MATTER OF FAR GREATER CONCERN TO ME IS THE TRANSMISSION. CAR MAKING CLUCKING NOISE, VIBRATING, JERKING WHILE SHIFTING GEARS AND LAUNCHING WHILE DRIVING AS IF SOMEONE HIT ME FROM THE BACK. THIRD, VEHICLE IS ONLY 2 YEARS OLD AND HAS HAD TO HAVE THE DRIVE SHAFT REPLACED. WHICH IN RETURN I'VE BEEN WITHOUT VEHICLE FOR MORE THEN 14 DAYS AND OCCUR EXTRA EXPENSES OF CAR RENTALS, TIRES AND WHEEL ALIGNMENT DUE TO IRREGULAR WEAR. FOURTH, HESITATION ON ATTEMPT TO ACCELERATE. I WAS INFORMED THAT ISSUE WOULD BE RESOLVED WITH REPLACEMENT OF DRIVE SHAFT. DEFECTIVE DRIVE SHAFT WAS THE REASON FOR DELAY AND JERKING. FIFTH, EXCESSIVE GAS BURNING. I WAS INFORMED THAT EXIST BECAUSE OF DRIVE SHAFT. ONCE DRIVE SHAFT WAS REPLACED IT DIDN'T RESOLVE ISSUE. I WAS GIVING A FORMULA TO CALCULATE GAS MILEAGE, WHICH WAS GIVEN TO DEALER. CAR AVERAGING 16MPG. PER CAR STICKER FUEL ECONOMY: HIGHWAY 29/ CITY 18. CAR IS DRIVEN MOSTLY ON HIGHWAY WITHOUT A LOT OF STOP AND GO TRAFFIC.
NHTSA ODI 11045252
Nov 10, 2017SuspensionWheelsCrash
FIRST, THERE IS THE HVAC/WINDSHIELD DEFROST. MY CONCERN WITH THAT CONDITION IS THAT MY VEHICLE IS MY MAIN SOURCE OF TRAVEL AND TO HAVE THE HVAC TO WORK PROPERLY IN THE SUMMER IS VITAL AS WELL, AS HAVING A CLEAR WINDSHIELD. A BREAKDOWN AT NIGHT, AN ACCIDENT, HITTING A POLE HOLE, SOMETHING OR SOMEONE WOULD BE FAR WORSE THAN A MERE INCONVENIENCE. INCIDENTALLY, MY INTENDED USE OF THE VEHICLE WAS MADE QUITE CLEAR TO THE SALES STAFF WHEN I BOUGHT IT. SECOND, AND THE MATTER OF FAR GREATER CONCERN TO ME IS THE TRANSMISSION. CAR MAKING CLUCKING NOISE, VIBRATING, JERKING WHILE SHIFTING GEARS AND LAUNCHING WHILE DRIVING AS IF SOMEONE HIT ME FROM THE BACK. THIRD, VEHICLE IS ONLY 2 YEARS OLD AND HAS HAD TO HAVE THE DRIVE SHAFT REPLACED. WHICH IN RETURN I'VE BEEN WITHOUT VEHICLE FOR MORE THEN 14 DAYS AND OCCUR EXTRA EXPENSES OF CAR RENTALS, TIRES AND WHEEL ALIGNMENT DUE TO IRREGULAR WEAR. FOURTH, HESITATION ON ATTEMPT TO ACCELERATE. I WAS INFORMED THAT ISSUE WOULD BE RESOLVED WITH REPLACEMENT OF DRIVE SHAFT. DEFECTIVE DRIVE SHAFT WAS THE REASON FOR DELAY AND JERKING. FIFTH, EXCESSIVE GAS BURNING. I WAS INFORMED THAT EXIST BECAUSE OF DRIVE SHAFT. ONCE DRIVE SHAFT WAS REPLACED IT DIDN'T RESOLVE ISSUE. I WAS GIVING A FORMULA TO CALCULATE GAS MILEAGE, WHICH WAS GIVEN TO DEALER. CAR AVERAGING 16MPG. PER CAR STICKER FUEL ECONOMY: HIGHWAY 29/ CITY 18. CAR IS DRIVEN MOSTLY ON HIGHWAY WITHOUT A LOT OF STOP AND GO TRAFFIC. OUR STATE'S LEMON LAW DICTATES THAT A VEHICLE CARRIES A PRESUMPTION THAT IT IS A LEMON IF A CONDITION EXISTS 'THAT IS LIKELY TO CAUSE DEATH OR SERIOUS BODILY INJURY IF THE VEHICLE IS DRIVEN AND THE NONCONFORMITY HAS BEEN SUBJECT TO REPAIR TWO OR MORE TIMES BY THE MANUFACTURER OR ITS AGENTS, AND THE BUYER OR LESSEE HAS AT LEAST ONCE DIRECTLY NOTIFIED THE MANUFACTURER OF THE NEED FOR THE REPAIR OF THE NONCONFORMITY.'
NHTSA ODI 11045255
Oct 4, 2017Transmission & drivetrainCrash
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE THE VEHICLE WAS PARKED, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE GEAR SHIFTED FROM PARK TO NEUTRAL INDEPENDENTLY. THE VEHICLE ROLLED AWAY, BUT WAS ABLE TO BE STOPPED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SECURITY DODGE CHRYSLER JEEP RAM, 345 MERRICK ROAD, AMITYVILLE, NY 11701) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ON A SEPARATE OCCASION, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 17,700.
NHTSA ODI 11031673
Oct 3, 2017Transmission & drivetrainBody & structureEngineCrash
2015 CHRYSLER 200 HAVE HAD NOTHING BUT TROUBLE WITH THE CAR SINCE PURCHASE. TRANSMISSION RUNS VERY ROUGH, CAR JERKS, SHIFTS GEARS UNEXPECTEDLY, ENGINE SHUTS OFF WHILE DRIVING. 9/29/17 ENGINE SHUT OFF WHILE DRIVING AND CAR HIT A CURB. HAVE TAKEN TO THE DEALERSHIP OVER AND OVER AND THEY SAY NOTHING IS WRONG WITH THE CAR AND HAVE NOT NOTED IN MY FILE THAT I HAVE COMPLAINED ABOUT TRANSMISSION PROBLEMS. WAS CONTACTED BY CHRYSLER ENGINEERS THAT WERE DOING A STUDY ON THE TRANSMISSION PROBLEMS AND WANTED ME TO TEST DRIVE A NEWER MODEL TO COMPARE. THEY ADMITTED CHRYSLER KNEW ABOUT PROBLEMS WITH THIS MODEL BUT HAVE BEEN UNABLE TO GET CHRYSLER TO ADMIT OR BUY BACK THE VEHICLE
NHTSA ODI 11031498
Sep 27, 2017AirbagsSeat beltsCrash1 injury
TL* THE CONTACT OWNED A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE CRUISE CONTROL WAS SET TO 60 MPH WHEN THE SIDE AIR BAG SUDDENLY DEPLOYED WITHOUT WARNING. THE CONTACT WAS STRUCK IN THE FACE. A BYSTANDER INFORMED THE CONTACT THAT THE VEHICLE SUDDENLY VEERED OFF THE ROAD. THE CONTACT BELIEVED THAT THEY MAY HAVE EITHER BLACKED OUT OR FALLEN ASLEEP. THE CONTACT STATED THAT THE VEHICLE DROVE INTO A DITCH. THE DRIVER'S AIR BAG LOCATED IN THE STEERING WHEEL FAILED TO DEPLOY AND THE DRIVER'S SIDE SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THE FACE, ARMS, BACK, AND CHEST. MEDICAL ATTENTION WAS NEEDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. SPOKE W/ OWNER/DRIVER OF VEHICLE. CONCERN IS WITH DRIVER FRONTAL AIR BAG NOT DEPLOYING IN THIS IMPACT. SIDE AIRBAGS DID DEPLOY AFTER IMPACT INTO DITCH AND NOT BEFORE AS STATED ABOVE.PCO ..UPDATED 09/28/17 *BF .. .UPDATED 10/04/17 *BF UPDATED 10/11/2017*JS VIN NOT AVAILABLE UPDATED 07/23/18*JB
NHTSA ODI 11030205
Sep 25, 2017Electrical systemAirbagsEngineCrash1 injury
I WAS IN A CAR ACCIDENT FEB 16 2017. REAR ENDED BY A FORD EXPEDITION. MY AIRBAG CAME ON BUT DIDN'T DEPLOY. I HIT MY HEAD HARD AND SMOKE WAS COMING FROM THE STEERING WHEEL. THE CAR LOCKS AND UNLOCKS ON ITS OWN. IT SLOWS DOWN TO FIVE MILES AN HOUR ON THE HIGHWAY AND THEN SPEEDS UP AGAIN. I NEVER KNOW WHAT MY LIFE WILL BE LIKE IN THIS [XXX] CAR. IT'S NOT WORTH ANYTHING AND I DEMAND ALL THE MONEY I PUT INTO IT BACK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 11025446
Aug 31, 2017Speed controlBrakesCrashFire1 injury
TL* THE CONTACT RENTED A 2015 CHRYSLER 200 LIMITED FROM ENTERPRISE RENTAL CAR. WHILE DRIVING 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED AT A HIGH RATE OF SPEED AND JERKED. THE CONTACT IMMEDIATELY DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO SLOW DOWN. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT'S HEAD STRUCK THE DRIVER SIDE WINDOW AND SHE WAS KNOCKED UNCONSCIOUS. THE CONTACT WAS AWAKENED BY EYEWITNESSES HITTING THE WINDOW TO ALERT HER TO EXIT THE VEHICLE AS THE CABIN FILLED WITH SMOKE. THE CONTACT MENTIONED THAT THE AIR BAGS DEPLOYED AND SHE FELT A BURNING SENSATION ON HER LEFT LEG. THE CONTACT WAS UNAWARE IF FIRE WAS PRESENT AS SHE WAS TRANSPORTED AWAY BY AMBULANCE. THE CONTACT SUSTAINED FRACTURES TO HER LEFT AND RIGHT FEET AND ANKLES, AS WELL AS THIRD DEGREE BURS ON HER LEFT LEG, BRUISES TO HER RIBS, STERNUM, AND LEFT SHOULDER. THE CONTACT WAS UNAWARE IF THERE WERE INJURIES TO THE OTHER VEHICLE OCCUPANTS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED A TOTAL LOSS. THE CONTACT STATED THAT THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, BUT WAS UNAWARE OF THE DIAGNOSIS. THE CONTACT STATED THAT THE INDEPENDENT MECHANIC INFORMED HER THAT THE CHRYSLER 200 HAD MANY RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT ENTERPRISE RENTAL CAR SOLD THE VEHICLE FOR SALVAGE BEFORE THEY COULD INSPECT THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 11020949
Aug 17, 2017Electrical systemEngineCrash
CAR CUTS OFF WHILE I WAS DRIVING ON THE INTERSTATE ALSO STALLS WHILE DRIVING AND WON'T PICK UP SPEED.
NHTSA ODI 11016076
Aug 1, 2017SteeringElectronic Stability Control (esc)Visibility & wipersCrash
VEHICLE IS A SAFETY HAZARD. ON 7/28/2017 I ALMOST AT A FATAL ACCIDENT AND ALMOST RAN OFF OF THE ROAD DUE TO IMPAIR VISION. 1 OF MY COMPLAINTS TO DEALERSHIP AND CHRYSLER WAS THAT MY FRONT WINDSHIELD DEFROSTER IS NOT WORKING. I HAVE EXPRESSED MY CONCERN AND FEAR TO BOTH PARTIES. ALSO, I HAVE OTHER ON GOING ISSUES WITH THE TRANSMISSION, STALLING, HESITATING, PULLING SIDE TO SIDE, CONSUMING GAS, JERKING, MAKING A CLUCKING NOISE, HVAC ISSUES, DRIVE SHAFT AND SHIFTING GEARS.
NHTSA ODI 11011893
Aug 1, 2017AirbagsCrashFire
AIR BAG WARNING LIGHT TURNED ON EVERY TIME THE CAR STARTED. I TOOK IT TO PRESTIGE CHRYSLER AND DODGE TO SEE ABOUT IT. WHILE WAITING ON MY RIDE TO THE ENTERPRISE THERE WERE OTHER CUSTOMERS WITH THE SAME COMPLAINT. AFTER 2.5 DAYS OF WAITING THE VEHICLE WAS READY. I HAD TO ASK WHAT THE DIAGNOSIS /PROGNOSIS WAS AND PER DEVON MY SERVICE ADVISOR TOLD ME THAT THERE WAS SOMETHING LOOSE UNDERNEATH THE DRIVER SEAT THAT CAUSED THE WARNING LIGHT LIT. THE PART WAS REPLACED.
NHTSA ODI 11011963