What 1,983 owners told NHTSA about the 2015 Chrysler 200

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. ON SEVERAL OCCASIONS, WHILE THE BRAKE PEDAL WAS DEPRESSED, THE TRANSMISSION STALLED AND THE ENGINE FAILED. UPON STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE EXHAUST MANIFOLD. THE AIR BAG WARNING INDICATOR ILLUMINATED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED OVERHEATING, WHILE BEING DRIVEN AT APPROXIMATELY 50 MPH. ALL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THERMOSTAT FAILED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART BEING ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT PROVIDED.

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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE TRANSMISSION FAILED TO SHIFT GEARS AND THE ENGINE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. PREVIOUSLY, THE VEHICLE WARNING INDICATOR WAS RE-PROGRAMMED, BUT THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 17,465.

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VEHICLE RANDOMLY SHIFTS INTO NEUTRAL, STALL AND POWER DOWN; TAKING MINUTES BEFORE BEING ABLE TO RESTART. THE PROBLEM HAS OCCURRED WHILE PULLING OUT INTO TRAFFIC AND MOVING AT 45 MILES PER HOUR. VEHICLE TAKEN TO CHRYSLER DEALER FOR REPAIR AND PROBLEM PERSISTED AFTER SAID REPAIR.

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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED PER AN UNKNOWN RECALL. THE FAILURE RECURRED AND THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,733.

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TL* THE CONTACT OWNED A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE UNDER THE HOOD ON THE DRIVER'S SIDE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. IT WAS UNKNOWN IF A POLICE/FIRE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY SHUT OFF AND WOULD NOT IMMEDIATELY RESTART. THE CONTACT HAD PREVIOUSLY REPLACED THE BATTERY AND ALTERNATOR, BUT THE FAILURE CONTINUED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

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WHILE DRIVING THE CAR ON A CITY STREET ~ 30 MPH, IT DIES. TELLS ME TO SHIFT TO PARK AND RESTART. DID THIS 3 TIMES IN A ROW. EACH TIME I TRY TO RESTART IT SPUTTERS AND ACTS LIKE IT WON'T RESTART. WAS ABLE TO GET TO A PARKING LOT LESS THAN A BLOCK AWAY.

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MY CAR HAS BEEN "JERKING" SINCE I BOUGHT & WAS REPEATEDLY TOLD BY CJD ARLINGTON IN HAT IT WAS THE 9 SPEED TRANNY & THE CAR HAS TO RELEARN MY DRIVING.12/28 MY CAR LOST POWER AND WENT INTO NEUTRAL. IT HAD TO BE TOWED IN.THEY CALLED THE NEXT DAY AND TOLD ME THE CAR DIDN'T STORE ANY ERROR MESSAGES AND WAS SAFE TO PICK UP. I REFUSED AND ASKED THEM TO TEST THE CAR MORE BECAUSE THERE OBVIOUSLY HAD TO BE AN ISSUE SINCE THE CAR CUT OFF & WENT INTO NEUTRAL AS I WAS BRAKING AT A LIGHT.I HAD THE CAR TOWED TO A DIFFERENT CJD IN TOWN & THEY CALLED THE NEXT DAY STATING I NEEDED A NEW ENGINE AND POSSIBLY A NEW TRANNY. THEY ONLY REPLACED THE ENGINE & THE TCM VALVE. I GOT THE CAR BACK(1/6/17) AND THE NEXT MORNING I PULLED OUT ON A STREET AND THE CAR JERKED SO HARD. IT LEFT MY NECK IN PAIN FOR THE REMAINDER OF THE DAY. I CONTACTED CHRYSLER CUSTOMER CARE TO FILE A COMPLAINT. I WAS TOLD TO TAKE THE CAR BACK TO SEE IF THEY COULD FIX THE ISSUE BEFORE A RESOLUTION IS DETERMINED. I WAS TOLD I NEEDED A NEW TRANNY THIS TIME. THE CAR IS STILL JERKING, HESITATING/LAGGING AT TIME, AND VERY SCARY TO DRIVE. I TOOK THE CAR IN LAST WEEK 2/9 WITH COMPLAINTS AND THEY GAVE IT RIGHT BACK A FEW HOURS LATER SAYING THEY DIDN'T SEE ANYTHING WRONG. I SHOWED A VIDEO OF THE CAR RUNNING AND SOUNDING LIKE A LAWN MOVER. THEY SAID THE NOISE WASN'T NORMAL BUT SINCE IT WASN'T SHOWING ANY ERROR MESSAGES OR MAKING THE NOISE THERE THEY COULDN'T KEEP IT. IVE BEEN TRYING TO REACH MY CASE MANAGER(BRIDGETT)WITH FCA & SHE WON'T RETURN MY PHONE CALLS AS USUAL. SHE OFFERED A TRADE IN ASSISTANCE PROGRAM BUT IT HAD TO BE ANOTHER CJD VEHICLE & 2017 WHICH I CAN'T AFFORD & DON'T WANT ANOTHER VEHICLE FROM THEM. IM TIRED OF DRIVING AROUND IN FEAR THAT MY CAR WILL LOSE POWER AGAIN OR CAUSE ME TO GET HIT. IM UPSIDE DOWN & NOBODY SEEMS TO CARE ABOUT I HAVE 8 SERVICE INVOICES ABOUT THIS ISSUE.THE FIRST WAS 5/25. I PURCHASED THE CAR 3/19

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- ON OCTOBER 25, 2016 THE CAR WENT INTO LIMP MODE AND 'BUCKING' AS I WAS DRIVING DOWN THE ROAD WITH MY HUSBAND AND THREE CHILDREN IN THE CAR. I HAD THE VEHICLE TOWED TO STEW'S. I SPOKE WITH BOB MCKEEHAN AND THE SALES MANAGER, BOTH ASSURED ME THE CAR WAS SAFE AND WILL BE FIXED. - OCTOBER 27TH ' 'SEEMS IT'S AN ELECTRICAL PROBLEM RATHER THAN A TRANSMISSION ISSUE' - OCTOBER 31ST ' 'ORDERED A WIRING HARNESS' - NOVEMBER 1ST ' 'CAR READY TO GO' - ALL PAPERWORK SHOWED RECALLS WERE FIXED - JANUARY 23RD THE CAR AGAIN WENT INTO LIMP MODE AND BEGINS 'BUCKING' IN THE PARKING LOT OF MY OFFICE. THERE WERE ONLY 1610 MILES PUT ON IT FROM OCTOBER - JANUARY 30TH ' PICKED UP THE CAR AND WAS TOLD IT WAS THE CAM SHAFT. - FEBRUARY 4TH ' THE CAR GOES INTO LIMP MODE WITH MY HUSBAND AND CHILDREN IN THE CAR - FEBRUARY 6TH ' CAR TOWED IN. STILL IN THE SHOP. THEY DON'T KNOW WHAT TO DO WITH IT. CAR IS STILL AT THE DEALERSHIP.

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COMPATIBILITY OF ENGINE AND TRANSMISSION (POWERTRAIN). WHILE STATIONARY AT A RED LIGHT OR STOP SIGN WHILE THE VEHICLE IS IN DRIVE THERE IS EXCESSIVE VIBRATION IN THE STEERING WHEEL. WHILE STILL IN A STATIONARY MODE YOU CAN MOVE THE SELECTOR KNOB TO NEUTRAL AND THE VIBRATION WILL GO AWAY. THIS TEST CONFIRMS THAT THERE IS DEFINITELY A TORQUE ISSUE WITH THE DRIVE TRAIN. CHRYSLER HAS INCORPORATED ALL KNOWN SOFTWARE UPDATES AND REPLACED ALL MOTOR AND TRANSMISSION MOUNTS. PROBLEM STILL EXISTS. CHRYSLER RESPONSE WAS THIS IS A CHARACTERISTIC OF THE 200 AND WILL NOT AFFECT ANY COMPONENTS. EXCESSIVE VIBRATION INDICATES THAT THERE ARE COMPONENTS NOT IN ACCEPTABLE RANGE OF TOLERANCE AND WILL CAUSE COMPONENTS TO WEAR OUT PREMATURELY. THIS PROBLEM THAT IS ASSOCIATED WITH THE POWERTRAIN COULD BECOME A SERIOUS SAFETY ISSUE IN THAT THE LOSS OF HUMAN LIFE IS POSSIBLE SHOULD THE POWERTRAIN LOCK UP DUE TO PREMATURE FAILURE OF INTERNAL COMPONENTS.

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I WAS DRIVING ON ROAD AT 38MPH, CAR AUTOMATICALLY SLOWED DOWN AND ENGINE WAS SHAKING. I WAS HITTING THE GAS BUT IT WOULDN'T GO FASTER. I PULLED OVER UNTO THE MEDIAN. I WAS AFRAID OF A WRECK. I WAITED 10 MINS AND DROVE OFF BUT IT WOULDN'T GO PASS 30 THEN IT SHUT OFF. I HAD FLASHERS ON SO I WOULDN'T GET HIT. IT CRANKED AFTER 3 TRIES. I FINALLY DROVE HOME. WHEN I PULLED IN DRIVEWAY TEMPERATURE WENT VERY HOT AND SAID, SHUT ENGINE OFF TEMP IS HOT! THE AIR WOULDN'T WORK EITHER. NOW MY AIRBAG SIGN IS ON AND SAYS SERVICE AIRBAG. IM AFRAID TO DRIVE THIS VEHICLE AND DEALERSHIP ARE TWO WEEKS BACKED UP. PLEASE HELP. THIS CAR IS UNSAFE FOR MY FAMILY. *TR

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DRIVING ABOUT 30 MILES PER HOUR AND THE CAR COMPLETELY CUT OFF WHILE DRIVING, IT WAS DARK ON THE ROAD AND I BECAME SCARED, THIS WAS THE FIRST TIME, THEN THE NEXT DAY THE CAR DID THE SAME THING WHILE I WAS DRIVING SPEED OF 63. THIS COULD HAVE KILLED ME AND MY SISTERS. *TR

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WHILE IN MOTION, OVERHEATING LIGHT AND ELECTRIC THROTTLE LIGHT CAME UP ON DASH DISPLAY, WITH TEMPERATURE READING AT 0. THE VEHICLE STILL DROVE AS NORMAL, I PULLED OVER AND TURNED IT OFF. RESTARTED AFTER 30 SECS AND THE LIGHTS WHERE GONE, JUST CHECK ENGINE LIGHT WAS. TOOK IT TO A DEALERSHIP AND WAS TOLD I HAD A FAULTY THERMASTAT. THE DEALER STATED THAT THEY HAVE BEEN SEEING THIS ISSUE SINCE NOVEMBER 2016 WITH CHRYSLER 200 & JEEP VEHICLES.

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I WERE IN LITTLE BUT REALLY SCARED ACCIDENT WITH MY ALMOST NEW CHRYSLER. IN VERY SLOW TRAFFIC (5-7 MILES/HOUR) WHEN I TRIED TO COME HOME AFTER WORK MEETING FROM KIRKLAND SUDDENLY I REALIZED THAT MY BRAKES DON'T WANNA STOP THE CAR WITH LIGHT TAPPING AS IT WAS OK PREVIOUSLY, THEN TAPPED ON BRAKE HARDER AND THEN PANIC AND REALIZED THE BRAKE. I END UP WITH HANG ON THE TAIL (THE LITTLE THING ATTACHED TO THE REAR END OF THE CAR) OF BIG TRACK. I TRIED TO SAY SOMETHING ABOUT BRAKES PROBLEM TO MY INSURANCE, BUT COLLISION REPAIR COMPANY DID NOT CONFIRM MY CONCERNS AND I PAID $1000 DEDUCTIBLE AS THE DRIVER IN FAULT (IN THE FUTURE IT WILL AFFECT MY MONTHLY PAY FOR INSURANCE). I TRIED TO FIND THE SOLUTION BUT ONLY MY FAMILY CAN SUPPORT ME WITHOUT LAUGHING AT MY PROBLEM WITH THE CAR SAFETY. ONE OF MY FRIENDS TOLD ME, THAT I NEED TO INVOLVE SOME OF AN INDEPENDENT PROFESSIONAL AND STOP TRYING TALK TO THE WALL. CHRYSLER ALREADY TOOK AN ADVANTAGE OF MY NOT FAIR PURCHASE AND THEN MY TRADE-IN WITH THEM (MY DEALERSHIP REFUSED TO REPLACE MY PREVIOUS CHRYSLER 200 FOR SAFETY REASON AGAIN!!! AND SOLD TO ME MY CURRENT CHRYSLER FOR $43,000 AND IT'S NOT SAFE STILL!!!). IN ADDITIONAL, I SCARED WITH THE NOISE PRODUCING BY THE CAR WHILE I'M DRIVING: THERE ARE TWO TYPES OF NOISE FROM THE ENGINE WHEN IT'S GOING DOWN OF THE HILL AND WINDOWS OR SOMETHING LIKE WINDOWS SHAKING NOISE. FRANKLY SAYING, I HAVE VERY UPSETTING EXPERIENCE WITH THE DEALERSHIP AND START LOOKING FOR THE SECOND OPINION WITH TREATING ME AS THE FAIR AND PROFESSIONAL BUSINESS. PLEASE LET ME KNOW WHAT IS IN THE OPTIONS TO KEEP MY LIFE SAFE SINCE I HAVE A STRONG FEELING, THAT I'M NOT SAFE TO DRIVE MY CHRYSLER. THANK YOU! *TR

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THE VEHICLE IS CONSUMING THE OIL AND THEN SHUTS OFF WITH NO WARNING HAS LEFT US IN 2 INTERSECTIONS HAD THE CAR LOOKED AT BOTH TIMES THE DEALERSHIP IS MONITORING OIL AFTER CRYSELR DONE A RESET BUT IT IS STILL CONSUMING OIL I HAVE SPOKE WITH CRYSLER BUT NOTHING HAS BEEN DONE TO ENSURE MY FAMILIES SAFTY.

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ON MULTIPLE OCCASIONS, RANDOM TIMES OF DAY, I WOULD ATTEMPT TO START MY CAR (OR SOMETIMES ALREADY BE DRIVING) BUT THE ENGINE LIGHT AND PARKING LIGHT WOULD TURN ON WITH A MESSAGE READING "SERVICE TRANSMISSION, SERVICE PARKING BRAKE" AND I CAN NOT GET THE CAR OUT OF PARK. THIS HAPPENED AT TIMES WHEN I WAS PARKED IN MY DRIVEWAY, WHEN I WAS AT A COMPLETE STOP AT A RED LIGHT AND HAS EVEN LEFT ME STRANDED IN VACANT PARKING LOTS. I TOOK THE CAR IN FOR SERVICE AND WAS TOLD IT WAS A SOFTWARE UPGRADE. I LEFT MY CAR, HAD THE UPGRADE AND THE PROBLEM STILL OCCURS. I WAS TOLD THAT THE ONLY OPTION LEFT IS TO REPLACE THE TRANSMISSION. DURING ALL OF MY CONVERSATIONS AND VISITS TO THE DEALER, I SURPRISED THAT NO ONE HAS MENTIONED ONCE TO ME THAT THIS CAR WAS RECALLED FOR ELECTRICAL ISSUES. I FOUND THAT OUT MYSELF WHEN I WAS DOING SOME RESEARCH ON THE ISSUE. THIS IS A HUGE SAFETY CONCERN. I WAS LEFT STRANDED IN A PARKING LOT OVERNIGHT UNTIL I COULD FIND A RIDE TO GET ME HOME, I'VE STALLED OUT IN THE MIDDLE OF THE HIGHWAY WHEN I WAS STOPPED FOR TRAFFIC, AND I'VE LOST COUNT OF THE AMOUNT OF WORK DAYS I'VE BEEN OUT BECAUSE WAS CAR HAS NOT BEEN RELIABLE ENOUGH TO START WHEN I NEED IT TO. THE CAR IS LESS THAN 1.5 YEARS OLD. I SHOULDN'T BE DEALING WITH THESE ISSUES. *TR

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FIRST ENGINE LIGHT COME UP THEN CAR STARTED TO OVERHEAT. COOLANT TEMP. 185 AND CAR OVERHEAT. PANEL READ ENGINE TEMPERATURE TOO HOT .. I CANNOT DRIVE THE CAR BECAUSE THIS PROBLEM CODE P0128(THERMOSTATS) AND P2181(COOLANT SYSTEM) CAME UP.

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I WAS DRIVING HOME FROM WORK WHEN THE CHECK ENGINE LIGHT, ENGINE TEMPERATURE WARNING LIGHT, AND ELECTRONIC THROTTLE CONTROL LIGHT CAME ON. IN REVIEWING THE POTENTIAL ISSUES, A NUMBER OF PEOPLE HAVE HAD THE SAME ISSUE, POTENTIALLY DUE TO A FAULTY THERMOSTAT. WHEN I HAD THE VEHICLE SCANNED AT AUTOZONE, IT PROVIDED CODES P0218 TWICE AND P2181 ONCE. *TR

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WHEN I TRIED TO TURN ON MY CAR IT WOULD NOT CRANK AND IT SAID ENGINE WARMING. BATTERY AND ENGINE LIGHT CAME ON. ALREADY CALLED INSURANCE COMPANY FOR A JUMP AND THAT DID NOT HELP. THE CAR WAS IN PARKED WHEN THIS HAPPEN.

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I BOUGHT A CHRYSLER 200 2015 ON 11-23-2016 SINCE I HAVE BOUGHT THE CAR I HAVE DRIVEN IT ONLY 3-5 DAYS. IT HAS BEEN IN THE SHOP FOR THE SAME THING EVERY TIME NOW THEY ARE TELLING THAT THEY ARE HAVING TO PUT IN A NEW TRANSMISSION. I AM BEING INNING TO BELIEVE I BOUGHT A LEMON. WHEN I BOUGHT THE CAR I HAD ASKED THE SALESMAN WAS THERE ANY PROBLEMS WITH THESE VEHICLE HIS REPLY WAS NO . BUT THE MORE I INVESTIGATE IT THE MORE I FIND OUT IT IS A DEATH TRAP. WHY WON'T SOMEONE DO SOMETHING TO CHRYSLER ABOUT THESE CARS BEFORE SOMEONE DIES. THEN THEY REALLY WILL HAVE TO PAY. THESE CARS ARE NOT SAFE FROM WHAT I AM READING. PLEASE HELP ME OUT. I AM A SINGLE PARENT WITH SICK KIDS I HAVE ONE CHILD THAT HAS A HEART PROBLEM. AND ANOTHER CHILD WITH A KIDNEY DISEASE I NEED A DEPENDABLE CAR NOT ONE THAT I AM NOT EVEN GONNA GET TO ENJOY... WHAT DO I NEED TO DO. BECAUSE I BOUGHT MY CAR USED AT 44,000 THE LEMON LAW DOESN'T COVER IT WHAT I HAVE BEEN TOLD.ALSO THE DEALERSHIP AFTER US SIGNING THE ORIGINAL AGREEMENT ASK ME TO SIGN THREE DIFFERENT AGREEMENTS WITH THEM CHANGING THE PAYMENT AMOUNT EVERY TIME. PLEASE HELP ME!!!!! THE SECOND TIME I GOT MY CAR BACK FROM THE SHOP I PLACED IT IN DRIVE AND IT DID NOT MOVE. *TR

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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED SUDDENLY AND SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

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I PURCHASED A 2015 CHRYSLER 200C IN OCTOBER 2016 AND 2 WEEKS AFTER PURCHASING IT I WAS AT A STOP LIGHT AND MY CAR JUST COMPLETELY SHUT DOWN SAYING TO SERVICE TRANSMISSION SERVICE BRAKES ETC. MY VEHICLE HAD TO BE TOWED TO THE DEALERSHIP AND THEY SAID THEY REFLASHED THE COMPUTER THAT DAY AND IT WAS FIXED. I PICKED IT UP AND HAVE BEEN LEERY ABOUT IT EVER SINCE WELL A MONTH OF HAVING IT AND ON NOV 28 2016 I WAS GOING HOME FROM THE STORE AND WAS TURNING INTO MY STREET WHEN MY CAR STALLED OUT ON THE ROAD. I WAS HIT BY A OILFIELD WATER TRUCK AND MY CAR WAS TOTALED. I WENT IN TO THE HOSPITAL WITH INJURIES TO MY FACE, LEG ARM AND HEAD. I ENDED UP WITH A CONCUSSION AND BRUISING ALL OVER AND A BOOT ON MY FOOT. AND THERE'S A POSSIBILITY MY JAW IS DISLOCATED. *TR UPDATE 09/28/17 *BF. UPDATED 7/12/18*JB

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CAR BURNS ENTIRE SUPPLY OF OIL IN LESS THAN 1500 MILES. ENGINE OIL DEPLETES WITHOUT WARNING THEN THE CAR CUTS OFF IN THE MIDDLE OF THE ROAD. OIL LIFE READS IMPROPERLY ON THE DASH.

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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE ATTEMPTING TO START THE VEHICLE, IT SHOOK AND FAILED TO START. THE CONTACT ATTEMPTED TO START THE VEHICLE SEVERAL TIMES. WHEN THE VEHICLE STARTED, IT SHOOK AND BEGAN TO OVERHEAT. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

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