What 1,983 owners told NHTSA about the 2015 Chrysler 200

PURCHASED/LEASING CAR FROM AMERICAN CAR CENTER AND FROM DAY 2 THERE HAD BEEN PROBLEMS BUT THEY KEEP GIVING ME THE RUN AROUND. I'VE TAKEN IT TO THE SHOP 3X IN LESS THAN 30 DAYS. THE AIR BAG LIGHT LIGHT WAS ON. THEY HAD ME TAKE IT TO A PLACE THAT DOESN'T FIX THEM THEN THEY SENT ME TO THE CHRYSLER DEALERSHIP WHO CLAIMED TO HAVE FIXED IT. NOT EVEN A WEEK LATER THE LIGHT COMES ON AGAIN. IN THE MEANTIME I COMPLAINED ABOUT THE CAR SEEMING LIKE IT'S GOING INTO NEUTRAL. AGAIN, ACC SENDS ME TO ONE OF THEIR SHOPS WHO SAYS NOTHING IS WRONG WITH THE TRANSMISSION AND IT JUST NEED TO BE RESET SO THEY RESET IT. WELL THE SAME DAY IT WAS SUPPOSED TO BE FIXED IT DOES IT TWO MORE TIMES ESPECIALLY GOING DOWNHILL. IT DOESN'T SHIFT INTO GEAR AS IT SUPPOSE TO. I PUT IT IN DRIVE BUT IT MOVES LIKE IT'S IN NEUTRAL THEN JERKS INTO DRIVE, NOT SAFE. IF I STOP AT A STOP SIGN IT STALLS TO PULL OFF. THE PASSENGER SEAT GOT STUCK AFTER IT WAS LET BACK FOR THE FIRST TIME. THE SPEEDOMETER GLITCHES AND THE RADIO/PHN CONNECTION DOES WHAT IT WANTS TO. MY MAIN COMPLAINT IS THE TRANSMISSION. WHAT IT'S DOING SCARES ME WHENEVER I DRIVE IT. THE DATE IT LAST HAPPENED IS LISTED BELOW.

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I WAS INVOLVED IN A 3CAR ACCIDENT YESTERDAY 10-10-16 THURSDAY WHERE I WAS THE MIDDLE CAR ON A CITY STREET APPROACHING A RED LIGHT TO STOP. I'M NOT SURE IF MY VEH WAS COMPLETELY AT A STAND STILL OF IT I WAS STILL IN MOTION AT ABOUT 3MPH OR LESS BUT ANOTHER CAR RAN INTO ME FORCING ME INTO THE VAN IN FRONT OF ME. ALTHOUGH MY CAR FILLED WITH SMOKE AND I COULD SMELL RUBBER, AND THE ICON ON MY DASH SHOWS THE AIR BAGS CAME OUT- BUT THEY DID NOT. I DIDNT REALISE THE MY CAR ASSUMED THE AIRBAGS CAME OUT UNTIL I GOT IN THE CAR TO DRIVE AWAY AND THE SEATBELT WAS AND STILL IS LOCKED AS IF IM NOT SUPPOSE TO BE DRIVING BECAUSE MY CAR BELIEVE THE AIRBAGS ARE OUT AT THIS TIME AND IM UNABLE TO DRIVE IT AND THEY ARE NOT WHICH LEADS ME TO BELIEVE THERE MAY BE A FAULTY PARTS ISSUE GOING ON WITH MY CAR.I HAVE CONTACTED MY MANUFACTURER BUT HAVE HEARD NOTANYTHING SO FAR EXCEPT IT WAS MOVED UP TO THEIR LEGAL DEPT.

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I RECENTLY PURCHASED THE 2015 CHRYSLER 200 FROM CONCORD HONDA. I WAS DRIVING THE MORNING OF OCTOBER 27TH, 2015 I RECEIVED A "SERVICE AIRBAG SYSTEM". I WAS DRIVING A APPROXIMATELY 20 MPH ON A RESIDENTIAL STREET WHEN THE LIGHT JUST APPEARED. MY VEHICLE IS CURRENTLY AT ABOUT 39,200 MILES AND I PURCHASED IT WITH JUST UNDER 39,000 MILES. *TR

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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING 40 MPH, THE GEAR SHIFTER SHIFTED INTO NEUTRAL INDEPENDENTLY AND THE PANEL SURROUNDING THE SHIFTER BEGAN TO FLICKER. IN ADDITION, WHILE ATTEMPTING TO REVERSE WITH THE GEAR SHIFTER IN THE REVERSE POSITION, "PUT IN DESIGNATED GEAR" DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE FAILED TO REVERSE AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SOME TIME. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. AFTER THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V114000 (AIR BAGS, SEATS) WAS PERFORMED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 52,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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MY AIR BAG SYSTEM SERVICE HAS BEEN COMING ON SINCE APRIL HAD IT SERVICED THEN IT HAD TO BE SERVICED AGAIN IN JUNE. THE LIGHT HAS NOW COME ON AGAIN AS OF AUGUST 6,2016 NO ONE SEEMS TO TAKE THIS AS A SERIOUS MATTER MY AIRBAGS ARE DEACTIVATED AS TO WHAT THE DEALERSHIP WHO WORKED ON IT THE ISSUE IN APRIL EXPLAINED I HAVE CONTACTED CHRYSLER TO HAVE THIS FIXED OR GIVE ME A NEW VEHICLE THEY CLAIM THEY HAVE TO FIX THE PROBLEM THREE TIMES BEFORE I AM ALLOWED TO GET A NEW VEHICLE SO NOW I AM RIDING IN A CAR WITHOUT ANY AIR BAGS AND PRAYING THAT I DON'T HAVE AN ACCIDENT WITH MY KIDS . THE INCIDENT HAS OCCURRED WHILE I AM DRIVING OR PARKING THE VEHICLE THE MESSAGE COMES ON TO SERVICE AIRBAG SYSTEM

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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

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TAKATA RECALL

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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING WAS TOO TIGHT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 8,000.

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THERE HAVE BEEN 6 RECALLS ON THIS VEHICLE AND ONLY 2 HAVE BEEN CORRECTED BY MY DEALERSHIP. THEY ARE WAITING FOR PARTS TO CORRECT THE OTHERS. THE POWER STEERING PART HAS BEEN RECALLED SINCE NOVEMBER 2015, AND THEY ARE STILL WAITING TO FIX IT. I AM THE SOLE DRIVER IN MY HOUSEHOLD WITH A FAMILY AND ONLY THIS CAR. I CANNOT RETURN IT, I CAN NOT TRADE IT IN I OWE MORE THAN ITS WORTH. MY CREDIT IS ALSO SHOT.

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TAMARA INFLATORS RECALL WHAT TO HAVE THIS CAR CHECKED FOR DEFECTIVE AIR BAGS. SEEN RECALL ON THE EVENING NEWS DON'T KNOW IF MY CAR IS INVOLVED IN THE RECALL.

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TL* THE CONTACT OWNED A 2015 CHRYSLER 200. WHILE DRIVING 40 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED, BUT THEY DID NOT INFLATE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,900.

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WAS INVOLVED IN A 3 -CAR ACCIDENT ON 04/27/2016 PER THE WAY HE VEHICLE WAS HIT AND THE DAMAGES, THE AIRBAGS SHOULD HAVE DEPLOYED, NO AIRBAGS DEPLOYED AND CAR WOULD NOT TURN OFF... MEANING THE PUSH TO START WOULD NOT TURN OFF ENGINE... THE VEHICLE WAS IN MOTION WHEN ACCIDENT OCCURRED AND THERE IS NO REASON EXACTLY WHY THE AIRBAGS DIDN'T DEPLOY BEING THAT THE AXLE IS DAMAGED AS WELL.

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FRONT END COLLISION OCCURRED ON APRIL 5 2016. THE VEHICLE WAS IN MOTION AT 49 MPH AND CAUSED A 6 CAR CRASH. NOT A SINGLE AIR BAG DEPLOYED. LAFONTAIN OF SALINE AND CHRYSLER HQ WILL NOT RETURN MY CALLS.. I AM STILL PAYING FOR THIS LEASE.

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ON SATURDAY 2/27/16, MY HUSBAND AND I WERE GOING THROUGH AN INTERSECTION (WE HAD THE GREEN LIGHT) AND A FORD F-150 TRUCK RAN A RED LIGHT FORCING US TO T-BONE HIS TRUCK. WE WERE GOING APPROX 25 MPH AND THE TRUCK WAS GOING APPROX 40 MPH WHEN WE COLLIDED. THE AIRBAGS ON MY CHRYSLER 200 DID NOT DEPLOY BUT THE AIRBAGS ON THE F-150 DID DEPLOY. MY HUSBAND AND I BOTH RECEIVED HEAD, NECK AND BACK PROBLEMS FROM THIS ACCIDENT BUT THANKFULLY NOTHING EXTREMELY MAJOR. I AM INCLUDING PICTURES OF THE INSIDE AND OUTSIDE OF THE CAR IMMEDIATELY AFTER THE ACCIDENT.

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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE PARKING THE VEHICLE, IT SUDDENLY ACCELERATED AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED ON THE FRONT BUMPER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,800.

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BRAKES LOCKED WHILE IN MOTION TRYING TO STOP AT 35 MPH. RESULTED IN REAR-END CRASH AND NO AIRBAG DEPLOYMENT.

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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THAT WHILE PARKED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO A BUILDING AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V470000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

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I HAVE BROUGHT MY CAR TO THE DEALERSHIP REPAIR SHOP 18 TIMES ABOUT SOMETHING IS WRONG WITH MY TRANSMISSION. I HAVE ALL PAPERWORK TO BACK IT UP THAT THESE TECHNICIANS AND CHRYSLER'S STAR KEEP TELLING ME THAT EITHER THEY DON'T HEAR ANYTHING OR NO IT'S NORMAL. WELL TODAY MY CHECK ENGINE LIGHT CAME ON AND THE SCREEN SAID SERVICE TRANSMISSION. BUT THERE'S NOTHING WRONG WITH IT I THOUGHT. TO MAKE MATTERS MORE UPSETTING TO ME ON WEDNESDAY THE 23RD OF SEPTEMBER I GOT A CALL FROM THE DEALERSHIP IF THE TECH CAN TAKE IT HOME OVERNIGHT 9 MILES AWAY TO SEE IF WHAT I FEEL OR HEAR (HESITATION, RATTLING, AND JERKING) IS TRUE. NORMAL YET AGAIN! BY THE WAY THE AIRBAG LIGHT IS STILL ON WAITING FOR THEM TO CALL BECAUSE THEY ARE WAITING TO GET A NEW WIRING HARNESS TO FIX THE ISSUE. THE AIRBAG PART HAS BEEN IN THE SHOP 7 TIMES GOING ON 8 AND HAS BEEN REPAIRED THAT MANY TIMES. OH AND THE AIRBAG A SO CALLED SAFETY ISSUE ISN'T REALLY A SAFETY ISSUE ACCORDING TO THE DEALERSHIP AND CHRYSLER. THEY SENT ME HOME WITH IT. THE SAME TECH THAT SAID THE CAR TRANNY IS NORMAL. I HAVE CHILDREN AND YET THEY KEEP TELLING ME THE 2015 CHRYSLER 200 IS SUPPOSE TO BE THIS WAY. SOMEONE EVEN HAD THE NERVE TO GUARANTEE ME THAT IF I'M INVOLVED IN AN ACCIDENT IT WILL DEPLOY. CHRYSLER AND THE TECHS THAT GO THROUGH ALL THIS TRAINING STILL CAN NOT FIX A CAR WITH ISSUES. EVEN WITH MY CAR HAVING STAYED OVER THE 30 DAY MARK WITH THE SAME ISSUES THAT CAN NOT BE RESOLVED CHRYSLER WILL NOT BUY BACK MY CAR. PLEASE SOMEONE LOOK INTO IT.

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MY AIRBAG LIGHT WAS GOING ON AND OFF THROUGHOUT THE DAY. I BROUGHT IT TO THE DEALER AND THEY DIDN'T FIND ANY CODES BUT THE LIGHT WAS OFF. I WENT DOWN THE ROAD AND IT TURNED BACK ON SO I WENT BACK. THEY FOUND THE SAME CODE THAT'S BEEN GIVING ME ISSUES REGARDING THE PASSENGER SEAT. 7 TIMES FOR THE SAME ISSUE. I HAD BROUGHT MY CAR BACK AND FORTH SINCE MARCH 2015 FOR THE TRANNY ISSUE. IT JERKS, HESITATES, AND RATTLES. ON A SERIOUS NOTE MY NECK HURTS CAUSE IT CAUSES ME TO JERK FORWARD. ALL CHRYSLER KEEPS DOING IS REPROGRAMMING MY COMPUTER ON THE TRANNY BUT IT DOESN'T WORK. I HAVE OVER 17 WORK ORDERS, OVER 30 DAYS OF STAYING IN THE SHOP, AND ALL THEY DO IS REPROGRAM IT PER CHRYSLER STAR ORDERS. RECENTLY I WENT TO REVERSE THE VEHICLE AND IT SHOT FORWARD THEN KNOCKED INTO REVERSE. THE BUYBACK PROGRAM IS A LIE. PLEASE DO NOT PURCHASE THE CHRYSLER 200. IT'S JUST A HEADACHE AND A WASTE OF MONEY.

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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE HEADLIGHTS WERE ACTIVATED, BUT THE HEADLIGHTS AND TAIL LIGHTS FAILED. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. IN ADDITION, WHILE PARKED WITH THE VEHICLE STARTED, THE VEHICLE JERKED FORWARD WITHOUT WARNING AND CRASHED INTO A CURB. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.

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I WAS AT A STOP SIGN WITH MY SPOUSE AND I WAS TAKING A RIGHT HAND TURN. THE CAR DIDN'T MOVE AT ALL THEN ALL OF A SUDDEN IT LUNGED FORWARD CAUSING US TO JERK BACK AND FORTH. I STILL HAVE LOWER BACK PAIN BECAUSE OF THIS AND MY SPOUSE NECK WAS HURTING FOR A COUPLE OF WEEKS. OTHER THAN THAT I HAVE SEVERAL ISSUES THAT HAD YET TO BE RESOLVED. THERE IS A RATTLING SOUND COMING FROM THE ENGINE COMPARTMENT. THEY TOLD ME IT WAS A KNOCK AND I HAVE TRIED DIFFERENT BRANDS OF GAS AND IT 'S STILL THERE. THE CAR STILL LUNGES FORWARD FROM A STOP EVEN THOUGH IT HAS HAD AN UPDATE ON ITS SYSTEM MULTIPLE TIMES. WHEN YOU PUT THE CAR IN PARK IT ROLLS FORWARD QUITE A BIT. 2 TIMES IT JUMPED OUT OF PARK AND INTO REVERSE. I HAVE HAD AN AIRBAG ISSUE 5 TIMES AND TODAY IT IS AT THE DEALERSHIP TO BE REPAIRED AGAIN. IT IS THE RIGHT SIDE AIRBAG. CONNECTORS WERE CHANGED AND WIRING 4 TIMES. CAR HESITATES A LOT ESPECIALLY FROM A STAND STILL. I HAVE ALMOST GOTTEN INTO ACCIDENTS DUE TO THE FACT THAT WHEN I WAS TAKING A LEFT ON A MAJOR ROAD FROM A COMPLETE STOP THE CAR ROLLED A LITTLE AND DIDN'T GO. IT HESITATED JERKED HARD AND WENT REALLY SLOW. A GRINDING NOISE CAME FROM THE TRANNY. ANOTHER ISSUE I HAVE IS THAT MY CAR VIBRATES. I DON'T HAVE NO AC NOR RADIO ON AND IT JUST VIBRATES. THE TECH TOLD ME THAT CHRYSLERS STAR WILL NOT DO ANYTHING FOR MY VEHICLE JUST UPDATES. I'M PAYING FOR A CAR THAT SPENDS ABOUT A WEEK IN THE SHOP ONCE A MONTH SINCE APRIL. NO ONE CAN FIGURE IT BUT THEY CAN HEAR THE RATTLING AND FEEL THE SOUND. I EVEN HAD ONE TECH TOLD ME THAT I SHOULD DEAL WITH IT THAT I AM NOT THE ONLY ONE COMPLAINING BUT STAR ISN'T GOING TO DO ANYTHING ABOUT IT. YET AGAIN IT IS AT THE SHOP TODAY GETTING AN UPDATE AND THE AIRBAG BEING REPAIRED.

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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 74 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND LEG INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT EXAMINED TO DETERMINE IF IT WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.

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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT AN UNKNOWN SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON FIVE SEPARATE OCCASIONS. THE CONTACT ALSO STATED THAT WHEN HE ACCELERATED AND SHIFTED GEARS, HE COULD HEAR A LOUD RATTLING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000.

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WAS DRIVING ON FREEWAY, AN ALARM SOUNDED IN THE CAR AND THE AIR BAGS OPENED UP AND EVERYTHING LOCKED UP IN THE CAR. *JS

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WAS DRIVING ON THE FREEWAY AND IT WAS DRY OUTSIDE, THE CAR ALERT SIGNAL SOUNDED AND THE AIR BAGS OPENED AND THE CAR STOPPED....UPDATED 06-12-15 *BF UPDATD 04/11/16 *JS UPDATED 9/21/2017*CN

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