What 1,983 owners told NHTSA about the 2015 Chrysler 200

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) RECALL REPAIR WAS PERFORMED ON THE VEHICLE HOWEVER, THE REPAIR FAILED TO CORRECT THE FAILURE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH ON THE HIGHWAY OR AT 25 MPH IN LOCAL TRAFFIC, THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO JACKSONVILLE CHRYSLER JEEP DODGE RAM (11101 NURSERY FIELDS DRIVE, JACKSONVILLE, FL, 32256, (866-930-59643) BUT WAS NOT DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FREE REPAIR WAS PERFORMED IN 2017. THE VEHICLE WAS ALSO TAKEN TO MURRAY CHRYSLER DODGE JEEP RAM (15160 US HIGHWAY 301 S, STARKE, FL 32091, (904) 263-5451) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A DIAGNOSTIC FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

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CAR NOT WANTING TO TURN OVER WHEN TRYING TO START WITHOUT JUMPING. HAD BATTERY AND ALTERNATOR CHECKED BOTH ARE FINE AND STARTER WAS REPLACED NO MORE THAN MAYBE A YEAR AGO. THIS IS DAILY AND IF SITS THROUGHOUT DAY. LIGHTS AND EVERYTHING INTERIOR TURN ON AND IT ACTS LIKE IT WANTS TO TURN OVER JUST NOT ENOUGH POWER. ALSO REPLACED BATTERY IN KEY FOB. STARTED HAPPENING WITHIN LAST MONTH.

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I WAS SITTING AT A FAST FOOD RESTAURANT WHEN MY CAR STALLED . WHEN I CRANKED IT BACK UP NONE OF THE TOUCH SCREEN WORKS AND THE ODOMETER FLASHING STARTED SO CAR HAS NO BACKUP CAMERA, NO COMPASS, NO CLIMATE CONTROL, NO RADIO, NO TRACTION CONTROL, NO HILL ASSIST, DEFROST IS BARELY WORKING.

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REAR PASS SIDE SHOCK BOLT ON THE BOTTOM GOING INTO AXLE KEEPS COMING OUT

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MY AIR QUIT WORKING AND THE AIR BAG LIGHT HAS BEEN ON FOR A YEAR. I HAVE TAKEN MY CAR TO SEVERAL PLACES AND CANNOT FIND WHATS WRONG WITH THE AIR BAG LIGHT THAT WILL NOT GO OFF. I HAVE BOUGHT A CONTROL MODULER FOR THE BLOWING AIR WHICH I WAS DIRECTED TO BUY BY A PART DEALERSHIP AND STILL NOTHING. I AM WORRIED THAT MY AIR BAGS DO NOT WORK PROPERLY AND ALSO IT IS WINTER AND NO HOT AIR STILL AFTER BUYING A THREE HUNDRED DOLLAR PIECE PLUS THE PRICE OF THE MECHANIC FOR PUTTING IT IN.

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I DRIVE TO WORK FOR HALF HOUR. WHEN DRIVING THE VEHICLE HARD SHIFTS BETWEEN 30-35MPH FOR NO APPARENT REASON, ON THE HIGHWAY OR IN CITY, THE WHOLE CAR HARD SHIFTS AND THE DRIVER AND PASSENGER CAN BOTH HEAR AND FEEL IT. THEY TEST IT AND SAY NOTHING IS WRONG WITH ANY TRANSMISSION,ETC. THEY REFUSE TO FIX EVEN UNDER WARRANTY. THE CAR WARMS UP FOR 15 MINUTES BEFORE DRIVEN ANYWHERE AND THE TEMPERATURE DOESN'T AFFECT IT, IT DIVVIES BOTH SUMMER AND WINTER NOW FOR 3 YEARS!! NOW, IT POPS UP AWD SERVICE AND THEY SAY IT SHOULD HAVE NO REASON TO BE DISPLAYING IT. I'M STUCK WITH A VEHICLE UNSAFE FOR MY KIDS BECAUSE NO ONE CAN FIND AN ISSUE!

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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE GEAR SHIFTER UNEXPECTEDLY SHIFTED INTO NEUTRAL, THE VEHICLE THEN STALLED WHILE DRIVING 60 MPH. THE VEHICLE WAS RESTARTED HOWEVER, THE CONTACT STATED THAT WHEN THE VEHICLE SHIFTED INTO THIRD GEAR, THE VEHICLE INADVERTENTLY SHIFTED BACK INTO NEUTRAL AND STALLED. THE CONTACT ALSO STATED THAT AFTER SETTING THE CRUISE CONTROL TO A SPECIFIC SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY ABOVE THE SET SPEED WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT MANUALLY TURNED OFF THE CRUISE CONTROL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SHIFTING INTO NEUTRAL WAS DUE TO A POWER DISTRIBUTION FAILURE AND THAT THE SOFTWARE NEEDED TO BE REPROGRAMMED. THE DEALER ALSO INFORMED THE CONTACT THAT NO TROUBLE CODES WERE FOUND ON THE CRUISE CONTROL AND TO TAKE THE VEHICLE TO AN AUTHORIZED CHRYSLER DEALER FOR ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

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MY CAR KEEPS STOPPING IN THE MIDDLE OF TRAFFIC. IT HAS BEEN SERVICED, BUT WHAT EVER THE SERVICE DEPARTMENT IS DOING ITS NOT WORKING. THIS CAR IS UNSAFE AND AS CAUSED DANGER TO MY TYPE 1 DIABETIC HUSBAND AND MYSELF. THE CAR IS NOW IN MY DRIVE WAY. I HAVE BEEN HAVING PROBLEMS WITH THIS SINCE SINCE I PURCHASED IT IN FEBRUARY 2017, AND THEY NEVER FIX THE PROBLEM. THE CAR JERKS AND STOPS AND STARTS WHEN IT WANT TO. I HAVE CHANGED THE BATTERIES IN THE REMOTE SEVERAL TIMES AND HAVE TAKING IT TO THREE DIFFERENT PLACES FOR A DIAGNOSIS, AND CHRYSLER CANT SEEM TO FIX THE PROBLEM WHEN THEY BUILT THE CAR. I NEED HELP. I AM STILL PAYING ON THIS PIECE OF A CAR. EVERYONE THAT HAS THIS CAR SAYS THEY CAR DOES THE SAME THING. SO I KNOW THERE IS A RECALL FOR THIS VEHICLE. THIS CAR HAS STOP AND WILL NOT START AT ALL.

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THE CAR STALLS OUT INTERMITTENTLY. I WILL BE DRIVING DOWN A CITY ROAD AND THE CAR JUST LOOSES POWER AND THEN STALLS OUT. AFTER THE CAR HAS STALLED IT DOES NOT WANT TO START AGAIN UNLESS IT IS JUMP STARTED OR BATTERY IS DISCONNECTED AND THE RECONNECTED.

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VEHICLE LITERALLY SHUTS OFF ABRUPTLY WITH ABSOLUTELY NO WARNING SIGNS BUT RESTARTS AGAIN PERFECTLY EXCEPT FOR YOU HAVE TO REPROGRAM RADIO AND CLIMATE CONTROL . THE FIRST TIME IT HAPPENED WHICH WAS 2 DAYS AGO I WAS COMING TO A STOP AT A STOP LIGHT AND IT TURNED GREEN ALMOST IMMEDIATELY, I PRESSED THE GAS AND WITHIN SECONDS THE CAR JUST CAME TO AN ABRUPT STOP ENGINE ELECTRICAL EVERYTHING WENT DEAD. THEN TODAY IT HAPPENED TO ME TWICE THE FIRST TIME I WAS AT A FAST FOOD DRIVE-THRU ORDERING WITH MY FOOT ON THE BRAKE, NO WARNING SIGN IT KIND OF CLUNKS IT JERKS AND THEN IT SAYS IF SOMEBODY WERE TO HAVE JUST SHUT THE CAR OFF. THE THIRD TIME I WAS COMING OUT OF THE GROCERY STORE PARKING LOT, COMING UP TO A LIGHT SLIGHTLY PRESSING THE BRAKE AND IT COMPLETELY CLUNK CUT OFF. I HAVE BEEN EXTREMELY EXTREMELY LUCKY THAT NOBODY HAS REAR-ENDED ME IN ANY OF THESE CIRCUMSTANCES, BUT I AM VERY DEPENDENT ON MY CAR HOWEVER I AM NOW AVOIDING USING IT. I LOOKED INTO THE PROBLEM BY READING ARTICLES AND THIS SEEMS TO HAVE BEEN A PROBLEM AT ONE TIME FOR MY MAKE AND MODEL OF CAR I AM VERY CONCERNED ABOUT THIS PROBLEM.

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ON NOVEMBER 21, 2020, THE 7TH DAY I PURCHASED MY CAR FROM CAR MAX, I DROVE MY CAR FROM TX TO AR. NEARLY HALFWAY TO AR THE DASHBOARD LIGHTS STARTED FLICKERING AND WENT OFF AND ON SEVERAL TIMES. I COULD NOT BELIEVE IT HAS IT DURING THE DAY TIME. ONCE I ARRIVED IN AR, THE DASHBOARD CONTINUED TO FLICKER BUT THERE WERE NO ERROR MESSAGES ON THE DASHBOARD TO INDICATE A PROBLEM. LATER THAT NIGHT, I DROVE TO THE STORE AND IN THE STORE PARKING LOT THE CAR QUIT ON ME AFTER THE LIGHTS FLICKERED SEVERAL TIMES!!! I AM LIVID! I HAVE A 5-YEAR OLD DAUGHTER IN THE CAR WITH ME! WHAT IF THE CAR STOPS ON THE HIGHWAY? WHY HASN'T CHRYSLER FIXED THIS ISSUE? I'M JUST NOW READING ABOUT THIS ISSUES WITH NUMEROUS CAR OWNERS!!! I DESIRE TO HAVE THIS INVESTIGATED AND FIXED IMMEDIATELY! IF SOMETHING WE'RE TO HAPPENED TO MY CHILD AND I WOULD THAT NOT BE HORRIBLE? THINGS LIKE THIS SHOULD NOT EXISTS AS THIS IS DANGEROUSSSSSSS!!! OUR LIVES ARE AT STAKE AND I DO NOT APPRECIATE THAT!

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THE CAR JUST SHUT OFF WHILE AT A STOP SIGH

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THE VEHICLE STALLS WITHOUT ANY WARNING. IT JUST STARTED DOING THIS ON NOV, 13 AND HAS CONTINUED DOING THIS AS OF TODAY. IT IS AN INTERMITTENT POWER LOSS. I CALLED BERGSTROM CHRYSLER DEALERSHIP IN OSHKOSH WHO TOLD ME THAT I WOULD HAVE TO PAY $130.00 FOR THE DIAGNOSTIC. THEY SAID THAT THE RECALL WAS CLOSED AND NOT COVERED. WE ARE A NON-EMERGENCY MEDICAL TRANSPORTATION COMPANY. WE PROVIDE RIDES FOR DISABLED PEOPLE. WHAT IS HAPPENING WITH OUR VEHICLE IS A SAFETY ISSUE. WE WOULD LIKE THIS ADDRESSED AS SOON AS POSSIBLE. OUR CONTACT INFORMATION IS[XXX], [XXX] OR [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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SHORTLY AFTER DRIVING THE VEHICLE AFTER START UP, IT STALLS AND BEGINS TO QUICKLY SLOW DOWN. NO WARNING LIGHTS, OR CHECK ENGINE LIGHT. ONCE YOU GET IT STOPPED AND RESTART IT, IT DOES THE SAME THING ABOUT 3-7 MILES DOWN THE ROAD. THEN IT WON'T DO IT AT ALL FOR THE REST OF THE DAY. THIS HAS CAUSED DANGEROUS SITUATIONS. NO CODES TO GO ON FOR A POSSIBLE PROBLEM. THIS MODEL HAS HAN MANY MANY COMPLAINTS FOR THIS SAME PROBLEM, AND I BELIEVE RECALLED BEFORE FOR IT, BUT A CHECK OF RECALLS FOR THIS VIN SHOWS NO UN-REPAIRED RECALLS. I DO NOT KNOW WHAT TO DO AT THIS POINT. VEHICLE HAS JUST UNDER 60,000 MILES AND IS IN VERY GOOD CONDITION. DEALER HAS STATED THAT WITHOUT CODES SHOWING UP, AND OR WITNESSING THE PROBLEM THEY REALLY CAN'T DO ANYTHING ABOUT IT. THIS HAS HAPPENED DURING BUSY TRAFFIC AND CAUSED CARS TO ALMOST HIT ME FROM BEHIND WHEN MINE STALLS AND SLOWS DOWN FROM NO POWER. LUCKILY I HAVE BEEN IN AREAS THAT HAVE A SHOULDER TO MOVE ONTO. I HONESTLY DO NOT THINK I AM BEING TOLD EVERYTHING ABOUT THIS PROBLEM FROM THE DEALERSHIP, BECAUSE FROM RESEARCHING IT ON LINE, I HAVE FOUND THOUSANDS OF COMPLAINTS THIS VERY SAME PROBLEM, AND NOBODY SEAMS TO HAVE A CLEAR ANSWER FOR IT THAT I CAN FIND. I REALLY NEED HELP WITH THIS. THANK YOU

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MY LIGHTS ON THE DASH BOARD KEEP CUTTING OFF, IT KEEP SAYING THERE IS A PROBLEM WITH MY STEERING AND CAN'T TURN, STALLS WHEN PULLING OFF, AND CUT OFF WHILE DRIVING. I TRAVEL ON A BUSY CITY STREET AND SCARED I MIGHT CUT OFF OR STALLED AND CAUSE AN ACCIDENT AND GET KILLED OR KILL SOMEONE ELSE DUE TO MY CAR MALFUNCTIONING. EVERYTHING HAPPENS TO MY CAR IN MOTION AND I HAVE TO KEEP PROGRAMMING MY KEY TO MY CAR.

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THE SWAY BAR IS BROKEN AWAY FROM THE DRIVER SIDE LINKAGE NOT SURE WHEN OR WHERE IT BROKE JUST STARTED HEARING NOISE AND SAW THE PIECE HANGING DOWN

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I WAS PULLING IN AND THE EMERGENCY BRAKE WENT ON BY ITSELF

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MY CAR SHIFTED TO NEUTRAL 6 TIMES WITHIN A 600 MILE RADIUS ON THE INTERSTATE AND ENGINE WOULD SHUT DOWN. I HAD TO COAST OVER TO THE SIDE OF THE INTERSTATE TURN IGNITION COMPLETELY OFF BEFORE I COULD PUT GEAR IN PART THEN SIT FOR 15-20MINS BEFORE THE CAR WOULD START UP AGAIN. WE DONE THIS 6 TIMES BEFORE GETTING TO OUR DESTINATION. THANK GOD IT WASN'T A LOT OF TRAFFIC. TOOK TO THREE DIFFERENT MECHANICS BEFORE I FOUND OUT SOME RECALLS HAD BEEN ISSUED FOR THE TRANSMISSION AND WIRING. MY WARRANTY EXPIRED A FEW MONTHS BEFORE THE ISSUES STARTED SO CHRYSLER WANT HONOR MY RECALL. I'M STILL HAVING PROBLEMS WITH THE SENSORS.

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THE VEHICLE CHECK ENGINE LIGHT PERMANENTLY STAYS ON AND THE VEHICLE WILL JUST DIE AS YOU'RE DRIVING IT COULD BE IN THE MIDDLE OF AN INTERSECTION IT COULD BE WHEN YOU'RE REVERSING IT DOESN'T MATTER I JUST WANTS TO DIE AND THEN NOT START UP AND IT SOUNDS LIKE THE GEARS ARE NOT AUTOMATICALLY SHIFTING. WE HAVE TO HAVE THE COMPUTER RESET OFTEN IN ORDER FOR OUR VEHICLE TO DRIVE. IT'S BEEN HAPPENING FOR A COUPLE YEARS NOW.

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I HAVE A 2015 CHRYSLER 200S WHICH I GOT IN JANUARY 2016. I HAD GONE TO A DEALERSHIP TO SEE ABOUT A TRADE IN I HAD AT THE MOMENT. WHEN THE CAR WAS TAKEN TO SEE VALUE OF IT ANOTHER CAR 'HIT IT' THEREFORE THE SALESMAN FELT IT WAS HIS RESPONSIBILITY TO HELP. I GOT A CHRYSLER 200S W/ NO DOWN PAYMENT OR ANYTHING. TOO GOOD TO BE TRUE, RIGHT? NOT EVEN A YEAR LATER MY CAR WOULDN'T START AND I WENT TO CHECK ON THE CHRYSLER WEBSITE FOR ANY RECALLS. MY SURPRISE WAS THAT THERE WAS MULTIPLE RECALLS FOR THIS CAR. I CALLED THE DEALERSHIP AND THEY SENT A TOWING TRUCK TO COME AND GET IT. 2 DAYS LATER THEY SAID THAT SOMETHING WAS WRONG WITH MY CAR AND MAGICALLY THE RECALLS ISSUE WAS MENTIONED AS IF I DIDN'T KNOW. THE TRANSMISSION WAS REPLACED AS WELL AS THE BATTERY AFTER THEM LOANING ME A PACIFICA FOR THE INCONVENIENCE OF MY CAR BEING AT THE SHOP. TO MY SURPRISE THE PACIFICA DIDN'T EVEN LAST A DAY BECAUSE THE SAME ISSUE HAPPENED AND IT STOPPED WORKING AS I WAS IN THE HIGHWAY. THE YEAR AFTER SAME ISSUE HAPPENED AND THEY HAD TO KEEP IT FOR ANOTHER 2 DAYS TO CHARGE THE BATTERY. NOVEMBER 2019 COMES AND THE SAME ISSUE HAPPENED AFTER BEING TOLD THAT THIS WOULDN'T HAPPEN. THE BATTERY WAS REPLACED ONCE AGAIN. NOVEMBER 2020, AND THE SAME ISSUE HAPPENED SO I WENT TO A DIFFERENT DEALERSHIP AND I WAS TOLD THE BATTERY COULDN'T BE REPLACED BECAUSE IT WAS OUT OF WARRANTY. I'VE CALLED CHRYSLER SEVERAL TIMES THROUGHOUT THE YEARS AND THEY SAY IT'LL BE FIXED BUT THE ISSUE KEEPS GOING. MY CAR HASN'T EVEN REACHED 100K MILES, IT'S BARELY GOING TO HIT 61K MILES AND I'M STILL STUCK WITH A 11K NOTE ON THE CAR THAT DOESN'T EVEN WORK.

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ON SEPTEMBER 17TH, 2020 I WAS DRIVING MY GREAT NIECE TO DAYCARE AND WHEN I PARKED THE CAR AND CUT IT OFF, IT WOULD NOT START BACK UP OR ALLOW ME TO SHIFT AT ALL. A NEW BATTERY WAS PURCHASED WHICH DID NOTHING, A TOWING SERVICE WAS CALLED AND IT WAS FLATBED DELIVERED TO A CERTIFIED MECHANIC AND IT WAS DETERMINED THAT THE COMPUTER BRAIN IS GONE AND THE CAR WILL NOT CUT OFF WHEN YOU PUSH THE BUTTON TO CUT IT OFF, THEY HAD TO DISCONNECT THE NEGATIVE BATTERY TERMINAL. THIS IS A 2015 CHRYSLER 200 LIMITED WITH ONLY 53,000 MILES AND I DON'T KNOW IF IT'S THE POWERTRAIN OR ANYTHING BECAUSE THE BRAIN IS GONE. THEY BUILT THESE CARS WITH NO SAFETY IN MIND. I AM JUST THANKFUL IT DIDN'T STOP ON THE HIGHWAY WITH MY BABY INSIDE. AND NOW THE CHRYSLER DEALERSHIP WANTS TO CHARGE THOUSANDS TO REPAIR IT.

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I AM STILL HAVING TRANSMISSIONS PROBLEMS, TRANSAXLE, AND SMELLING SMOKE SMELL INSIDE CABIN. I FEEL VERY UNSAFE IN DRIVING THIS CAR. I HAVE TAKEN THIS CAR MORE THAN 2 TIMES AND THE RECALLS STATED THAT THE TRANSMISSION SHOULD BE REPLACED AND I HAVE NO EVIDENCE THAT IT HAS BEEN DONE. YET EACH TIME I HAVE TAKEN THE CAR WITH THE COMPLAINT THAT THE CAR IS SHIFTING HARD, & INTO NEUTRAL UNEXPECTING IT HAS NOT BEEN REPAIRED. TRANSAXLE IS A CONTRIBUTING ISSUE TO MY PREMATURE TIRES WEAR OF MY FRONT TIRES AND ISSUES OF THE WHEEL BARRENS AND UNABLE TO GET A ALIGNMENT. I HAVE BEEN TOLD THAT I NEED STRUTS AND WHEEL BEARINGS THAT IS HARD TO BELIEVE WITH LESS THAN 30, 000, MILES. THIS CAR HAS 58,175 MILES . I CANNOT OR HAVE NO INTENTION IN PURCHASE OF ANOTHER CAR. YET I FEEL THAT WHAT SAFETY RECALLS THAT WAS REQUIRED WERE NOT DONE WHY CAN'T I SEE WHAT THE RECALLS WERE. SERVICE DEPT. STATES THEY CAN'T DUPLICATE THE CONCERN YET THERE ARE THOUSANDS STATING THAT THEY HAVE THE SAME ISSUES. IT IS CURRENTLY LOCATED AT TOMBALL DODGE, IN TOMBALL TX 281-351-2000

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AIR BAG LIGHT WON'T GO OUT. MY CAR ALSO WILL NOT ACCELERATE OVER 40 MPH

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CAR JERKS, LOSES SPEED WHEN TAKING OFF, MAY STALL WHEN WHEN TAKING OFF THIS CAR DOES THIS WHEN CAR IS TAKING OFF, AFTER SITTING AT LIGHT AND HAS DONE SO ON HIGHWAY CAUSING POSSIBLE FATAL INCIDENTS. THIS IS A CONSISTANT ISSUE

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IT KEEP SAYING SERVICE AIR BAG..

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