Apr 29, 2019Transmission & drivetrainWheelsBrakes
WHEN DRIVING MY VEHICLE FROM THE STOP POSITION ON THE STREET OR AT A TRAFFIC LIGHT AND I BEGIN TO ACCELERATE THE VEHICLE HESITATES AS THE ENGINE RPMS INCREASE. IT TAKES ABOUT 2-5 SECONDS FOR THE TRANSMISSION TO CATCH UP WITH THE DESIRED SPEED. WHEN DRIVING OVER 45 - 55MPH OR HIGHER ON THE HIGHWAY THERE IS A DISTINCT HUMMING SOUND COMING FROM THE FRONT OF THE VEHICLE. A CONSTANT HUMMING SOUND. WHEN I DECREASE IN SPEED THE TRANSMISSION JERKS AS IF IT DOESN'T WANT TO GO INTO ITS LOWER GEARS. THIS PROBLEM HAS BEEN OCCURRING WITH THE VEHICLE SINCE I PURCHASED IT USED IN AUGUST OF 2017 IN HAWAII.
NHTSA ODI 11204388
Apr 22, 2019Transmission & drivetrainEngine
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHEN THE VEHICLE WAS STARTED, IT STALLED AND JERKED. THE CONTACT HAD TO ALLOW THE ENGINE TO WARM UP FOR APPROXIMATELY 30 MINUTES BEFORE IT OPERATED NORMALLY. THE CONTACT NOTICED THAT ENGINE OIL SPILLED INTO THE SPARK PLUG CHAMBER. THE VEHICLE WAS TAKEN TO CAR TOWN KIA USA (3120 LEXINGTON ROAD, NICHOLASVILLE, KY 40356, (859) 887-4737) WHERE THE FAILURE WAS CONFIRMED. THE THROTTLE BODY, OIL EXHAUST MANIFOLD, TWO ENGINE SENSORS, AND CATALYTIC CONVERTER WERE CLEANED AND REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DAN CUMMINS CHEVROLET BUICK (1020 MARTIN LUTHER KING JR. BOULEVARD, PARIS, KY 40361, (859) 340-1649) WHERE ENGINE OIL WAS FOUND IN THE SPARK PLUG CHAMBER AGAIN. THE DEALER CLEANED THE SPARK PLUG CHAMBER AND STATED THAT THE VEHICLE REQUIRED AN OIL CHANGE EVERY 3,000 MILES. THE DEALER FURTHER STATED THAT IF THE OIL CHANGE WAS NOT PERFORMED, THE ENGINE WOULD LOSE OIL AND THE OIL WOULD FLOOD INTO THE SPARK PLUG CHAMBER. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 58391349. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,309. *BF CONSUMER STATED DEALER HAD US PERFORM 1,000 MILE OIL CONSUMPTION TEST BY SEALING DIP STICK/ OIL ACCESS POINTS AND WITH OUR CONCERN/ OBJECTION DUE TO HOW THE CAR QUIT ON THE HWY PREVIOUS, BUT WE WERE TO DRIVE FOR 1,000 MILES AND RETURN TO SEE RESULTS. AT 884 MILES WE RETURNED AND THE CAR WITH NO SIGN OF LEAKS USED OVER A QUART OF OIL. VALVE COVER-SPARK PLUG TUBE SEAL; BASKET:IGNITION COIL; GASKET; CYLINDER HEADCOVER UNDER 5/22/19 POWER TRAIN WARRANTY. CHYSLER MANUFACTURER STATED THEY WOULD COVER COST AND RENTAL CAR. THEY STATED THEY WOULD COVER CATALYSTIC COVERTER REPLACEMENT BECAUSE THE REPAIR WAS DONE BY AN UNCERIFIED MECHANIC WHERE WE BOUGHT THE CAR.*JB
NHTSA ODI 11202844
Apr 17, 2019Transmission & drivetrainElectrical systemFuel system
VEHICLE LOOSES POWER WHILE DRIVING; BOTH ON THE INTERSTATE AND COUNTRY ROADS. TURNS ITSELF OFF. TRANSMISSION FREEZES BETWEEN 4TH AND 6TH GEARS. AND WON'T SHIFT, CAUSING LOSS OF POWER.
NHTSA ODI 11196855
Apr 17, 2019Transmission & drivetrainEngine
AS I WAS DRIVING HOME ON THE HIGHWAY THE CHECK TRANSMISSION LIGHT CAME ON, I TURNED INTO A GAS STATION AND ATTEMPTED TO PUT THE CAR IN PARK AND WAS UNABLE TOO. A NOTIFICATION POPPED UP STATING THE CAR WAS NOT IN PARK AND TO APPLY PARKING BRAKE TO PREVENT CAR FROM ROLLING. I THEN PUT THE CAR BACK IN D BUT WAS UNABLE TO MOVE, I THEN PLACED THE CAR IN R BUT ALSO WAS NOT ABLE TO MOVE. AFTER ATTEMPTING TO PUT THE CAR IN PARK AGAIN WITH NO SUCCESS, I TRIED TO TURN THE CAR OFF, THIS ALSO WAS UNSUCCESSFUL. THE CAR WOULD ONLY GO TO ACC, I WAS FORCED TO LEAVE THE CAR IN THIS MODE UNTIL IT CUT OFF ON ITS OWN. I RETURNED TO THE CAR THE NEXT DAY AND WAS ABLE TO START IT, UPON STARTING THE CAR WAS IN P AND ALLOWED ME TO GO D AND MOVE THE VEHICLE. WITHIN 10 FEET OF DRIVING ON THE STREET, THE CHECK TRANSMISSION LIGHT REAPPEARED, I THEN PULLED INTO A PARKING SPACE ON THE STREET AND TURNED THE VEHICLE OFF. THIS HAS BEEN HAPPENED IN THIS CAR AT LEAST 7 TIMES AND I HAVE BEEN BACK TO THE DEALERSHIP I PURCHASED THE CAR FROM AT LEAST 5 TIMES. EVERY TIME IT WAS EITHER A SIMPLE FIX OR THEY COULD NOT FIND ANYTHING WRONG. I AM NOW OUT OF MY WARRANTY AND MAY BE FORCED TO PAY FOR A TRANSMISSION TO BE FIXED. I AM RISKING THE LIFE OF MY 4 YEAR OLD CHILD EVERY DAY I USE THIS CAR. THERE IS A RECALL FOR THIS EXACT ISSUE BUT SOMEHOW MY CAR WAS NOT INCLUDED.
NHTSA ODI 11196894
Apr 17, 2019Transmission & drivetrainAirbagsSeats
FIRST DAY I PURCHASED THIS VEHICLE THEY HAD TO CLEAN A SPOT OUT ON THE PASSENGER SIDE. ABOUT 3 MONTHS LATER I TOOK IT FOR AN OIL CHANGE AND JERKING TO LANDERS DODGE OFF COLONEL GLENN ROAD.THEY TOLD ME IT WAS DOING THAT BECAUSE IT WAS NEW AND THE MOBILE HADN'T BEEN BROKE IN . NEVER BUYING A NEW VEHICLE BEFORE I BELIEVE THIS MAN.. SOMETIMES WHEN I FIRST STARTS OFF IT JERK , STILL DOES IT TODAY. THEY SAID MY CAR WASN'T A RECALL I DONT9KNOW WHY NOT IT DOES WHAT THE OTHER JERK ALL THE TIME. DON'T THINK THIS IS FAIR PAYING FOR A DEFECT!!!! WHEN CHRYSLER IS AWARE!!! IT JERKS WHEN I FIRST START OFF AND PULLING STEEP HILLS.FIRST TIME I DROVE IT TO LAS VEGAS, NEVADA
NHTSA ODI 11197006
Apr 8, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING 55 MPH, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED WHILE SWITCHING INTO FOURTH GEAR. WHEN THE FAILURE OCCURRED, THE VEHICLE WOULD NOT ACCELERATE OVER 50 MPH. THE CONTACT STATED THAT THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED IN ORDER TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO SUMTER CHRYSLER DODGE JEEP RAM (2662 BROAD ST, SUMTER, SC 29150, (803) 469-9030) PRIOR TO THE FAILURE TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWVER, THE FAILURE RECURRED. THE CONTACT CALLED THE DEALER BACK AND WAS INFORMED THAT THE BODY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,243.
NHTSA ODI 11194571
Apr 8, 2019Transmission & drivetrainBody & structureCrash
TRANSMISSION STARTED ACTING UP, JERKING, STUCK IN 4TH GEAR AND ALSO IN 7TH GEAR WHILE DRIVING 55 MILES AN HOUR. NUMEROUS TIMES, ALSO CAUSED ME TO WRECK HIT A TRASH CAN BECAUSE IT WAS EITHER THAT IT BE RAN OVER BY A SEMI, I TOOK THE LESSER OF THE 2 EVILS, MY CAR HAS NEVER HAD A LEAK OF ANY SORTS, KEEP IT IN A GARAGE WHEN NOT DRIVING, HAD IT TOWED BECAUSE IT WOULDN'T GO INTO DRIVE OR REVERSE TO FUQUA MOTORS DUNKIRK INDIANA BECAUSE OF THE TRANSMISSION ISSUES, WHEN I GOT IT BACK IT SEEMED OK FOR ABOUT 7 DAYS, THEN I NOTICED IT JERKING AGAIN, TOOK IT BACK TO FUQUA THEY WORKED ON IT AGAIN, LASTED ABOUT A MONTH NOTICED IT JERKING AND GETTING STUCK IN 4TH AND 7TH GEAR AGAIN CAUSING ME TO ALMOST WRECK ON A HIGHWAY, TOOK IT BACK THEY SUPPOSEDLY FIXED IT, THEN AFTER HAVING IT HOME FOR A BIT I HAD A LIQUID ALL OVER MY GARAGE FLOOR FOUND OUT IT WAS TRANSMISSION FLUID SO I TOOK IT BACK AGAIN, THEY CLAIMED IT WAS FLUID OVERAGE FROM TRANSMISSION FLUID SO THEY HOSED IT DOWN SAID THEY DID THE WORK FOR FREE SUPPOSEDLY ALL THIS WORK FELL UNDER POWER TRAIN WARRANTY YET THEY WOULDN'T COVER THE COST OF MY RENTALS AND I OWN A BUSINESS THAT REQUIRES TRAVEL, SO I SPENT OVER A THOUSAND ON RENTALS. NOW TRANSMISSION IS JERKING AGAIN, FLUID ALL OVER MY GARAGE FLOOR AGAIN, ALMOST WRECKED ON MY WAY HOME DRIVING IT, NOW IT'S BEEN PARKED IN MY GARAGE UNDRIVABLE SO I HAVE ONCE AGAIN RENTED A VEHICLE, NEEDLESS TO SAY THE POWER TRAIN WARRANTY HASN'T BEEN HONORED, HAS CAUSED ME TO WRECK AND I HAVE A CRACKED WINDSHIELD AND BIG DENT ON FRONT OF CAR, THIS IS MY BUSINESS CAR MY LIVELIHOOD, MY ONLY MEANS TO GET MY DAUGHTER TO THE CHILDREN'S HOSPITAL IN INDIANAPOLIS, I'VE ALWAYS OWNED JEEPS, DODGES AND THIS WAS MY FIRST CHRYSLER, I'M SO DISAPPOINTED THAT MY POWER TRAIN WARRANTY WAS NEVER HONORED NOR WERE MY RENTALS PAID DURING WHICH TIMES THE DEALERSHIP HAD MY CAR, CAR IS DOING IT AGAIN WITH LEAKS OF FLUID.
NHTSA ODI 11194723
Apr 7, 2019Transmission & drivetrain
I STARTED TO FEEL THE JERK RANDOMLY WHILE THE CAR SWITCHED GEARS. IT HAPPENS SPORADICALLY BUT WHEN IT DOES, THE CAR FEELS LIKE IT RAN INTO A WALL AND JERKS HARD.
NHTSA ODI 11194424
Apr 6, 2019Transmission & drivetrain
WHEN COMING FROM HIGHWAY SPEEDS DOWN TO ZERO, THE CAR WILL JERK HARD AS IT DOWNSHIFTS, GIVING IT A FEELING OF JOLTING FORWARD FOR SHORT AND SUDDEN BURSTS WITH EVERY DOWNSHIFT. MY CONCERN IS THAT IT COULD POTENTIALLY BE A DANGER IF AN EMERGENCY SITUATION WHERE STOPPING DISTANCE COULD BE INCREASED DUE TO THE JOLTING FORWARD UNEXPECTEDLY. NOT ONLY THAT, IT COULD BE CAUSING EARLIER WEAR AND TEAR ON BRAKING SYSTEMS AS WELL AS INTERNAL COMPONENTS OF THE TRANSMISSION IT'S SELF. ALSO, WHEN AT A STOP WITH THE VEHICLE IN DRIVE, IT CAN SOMETIMES SHAKE VIGOROUSLY, BEING VERY OBVIOUS ON THE STEERING WHEEL AS YOU CAN SEE IT SHAKING, AS WELL AS FEEL IT. ONCE THE VEHICLE IS SWITCHED INTO NEUTRAL, ALL SHAKING STOPS. AUTOMATIC 9-SPEED. 34,XXX MILES
NHTSA ODI 11194371
Mar 31, 2019Transmission & drivetrain
AUTOMATIC TRANSMISSION DOES NOT ALWAYS SHIFT UPON STARTING OUT
NHTSA ODI 11192754
Mar 30, 2019Transmission & drivetrainAirbags
HELLO I'VE SUBMITTED AND REACHED OUT PLENTY OF TIMES ABOUT A FAULTY TRANSMISSION THAT WHEN ACCELERATED FEELS LIKE IT'S IN NEUTRAL THEN GETS A GEAR AND CAUSES VEHICLE TO MAKE A HARSH SOUND WHEN KICKS INTO GEAR AND HAVE ALMOST GOTTEN INTO PLENTY OF ACCIDENTS DUE TO THIS. ALSO AIR BAG SENSOR IN PASSENGER SEAT TURNS ON EVERYTIME SOMEONE GETS IN AS IF IT DOESN'T WORK PROPERLY.
NHTSA ODI 11192636
Mar 27, 2019Transmission & drivetrain
TRANSMISSION JERKS WHEN SHIFTING AND LUNGES FORWARD DURING BRAKING
NHTSA ODI 11191770
Mar 27, 2019Transmission & drivetrainEngine
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE COMING TO A STOP, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. ALL STAR DODGE CHRYSLER JEEP RAM (11503 ST CHARLES ROCK RD, BRIDGETON, MO 63044, (314) 291-2050) DIAGNOSED AND REPAIRED THE POWER TRAIN CONTROL MODULE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
NHTSA ODI 11192046
Mar 26, 2019Transmission & drivetrain
THE EXACT ISSUE I AM HAVING IS A RECALL ISSUE ON THE SAME MODEL AND MAKE OF MY CAR. IT IS ABOUT THE TRANSMISSION SHIFTING INTO NEUTRAL WHILE DRIVING. MY VIN DID NOT BECOME A PART OF THE INITIAL RECALL BUT IS CURRENTLY EXPERIENCING THIS ISSUE. I HAVE GOTTEN THE MODULES UPDATED BUT THE ISSUE HAS STILL PERSISTS.
NHTSA ODI 11191703
Mar 14, 2019Transmission & drivetrainAirbagsEngine
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR WAS ILLUMINATED, AND THE VEHICLE HESITATED AND DECELERATED WHILE DRIVING. THE FAILURES OCCURRED WITHOUT WARNING. IN ADDITION, THE AIR BAG INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO RUSSELL WESTBROOK CHRYSLER DODGE JEEP RAM OF VAN NUYS (6110 VAN NUYS BLVD, VAN NUYS, CA 91401, (818) 646-6908) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO NOTICED THAT THE ENGINE WAS BARE AND CHANGED THE OIL; HOWEVER, THE FAILURE RECURRED LATER DURING THE WEEK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 46,000.
NHTSA ODI 11186870
Mar 13, 2019Transmission & drivetrainElectrical systemElectronic Stability Control (esc)
THE CAR GOES INTO NEUTRAL BY ITSELF WHILE DRIVING ON THE CITY STREET. WARNING LIGHT INDICATED I NEEDED MY TRANSMISSION SERVICED WHILE DRIVING ON THE HIGHWAY THEN WENT AWAY AFTER I LET THE CAR SIT. TRANSMISSION SLIPPED DURING THAT TIME CAUSING THE CAR NOT TO BE ABLE TO ACCELERATE PROPERLY TO KEEP UP WITH THE SPEED LIMIT. KEY HAVING PROBLEMS WITH MY LEFT FRONT TIRE SUSPENSION. BATTERY DIED OUT THE BLUE WHILE PARKED. KEY FOB SAYS ITS UNDETECTED BUT I HAVE IT IN MY HAND. I HAVE TO PUT THE KEY DIRECTLY ON THE IGNITION BUTTON THEN PUSH THE BUTTON TO START THE CAR. I WANTED TO ALSO INDICATE SUSPENSION. THE CAR RATTLES WHILE DRIVING ON REGULAR BUMPY ROADS. MY LEFT TIRE HAS AN ISSUE THE MECHANIC COULDN'T FIGURE OUT.
NHTSA ODI 11186372
Mar 6, 2019Transmission & drivetrainElectrical system
SOMETIME WHEN PUTTING CAR IN PARK IT WILL TELL YOU IT IS NOT IN PARK AND WILL NOT LET YOU TURN CAR OFF UNTIL YOU SHIFT IT INTO ANOTHER GEAR AND THEN SHIFT BACK INTO PARK. RADIO SOMETIMES WILL NOT COME ON.
NHTSA ODI 11184736
Mar 2, 2019Transmission & drivetrain
WHILE DRIVING THE CAR A WARNING ⚠️ SIGN APPEARS TO PLACE YOUR CAR IN P (PARK). DUE TO THE ENGINE SHUTTING OFF OUT OF NOWHERE.
NHTSA ODI 11183613
Feb 28, 2019Transmission & drivetrainAirbagsBrakes
I PURCHASED MY 200 IN 2017, THE ABS INDICATOR LIGHT WILL NOT GO OFF, THERE ACTUALLY A RECALL BUT, MY VIN DOESN'T SHOW IT. MY EMERGENCY PARK HAS IGNITES ON ITS WHILE STATIONARY AT A STOP SIGN AND WHILE IN TRAFFIC AT A RED LIGHT, THANKFULLY THERE WASN'T ANY SEMI-TRUCKS BEHIND ME BECAUSE, THERE WOULD HAVE BEEN A FATALITY. THE CAR HAS LOST POWER WHILE IN MOTION AT LEAST 3 TIMES. JUST RECENTLY MY CAR BECOME STUCK IN NEUTRAL AND THE CAR WOULD NOT MOVE. I CALLED CHRYSLER, THEY STATED THAT IT WAS A POWERTRAIN ISSUE AND IT WOULD BE COVERED WITH MY WARRANTY, SO THEY PAID FOR THE TOW TO THE DEALERSHIP, THE DEALERSHIP HAD THE CAR FOR A DAY, THEY COUNTERCLAIMED WHAT CHRYSLER STATED, THEY CLAIMED THAT IT WAS BECAUSE, THE BATTERY WAS JUST REPLACED SO THE COMPUTER NEEDED TO BE RE-SET BUT, THIS HAPPENED ON 2/12/2019 AND MY BATTERY WAS REPLACED ON 9/2018. THERE WAS A RECALL IN 8/2015 FOR THIS EXACT SAME ISSUE. I TALKED TO THE GUYS AT MY REGULAR SERVICE STATION AND AS SOON AS I TOLD THEM WHAT HAPPEN THEY KNEW THAT I WAS LIED TO BY THE LOCAL CHRYSLER DEALERSHIP.
NHTSA ODI 11183062
Feb 28, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING 20 MPH, THE VEHICLE BECAME DIFFICULT TO SHIFT INTO GEAR AND THE RPMS INCREASED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE PERFORMING SHIFTING AND 4WD UNAVAILABLE MESSAGE WAS DISPLAYED. THE CONTACT CALLED OURISMAN CHRYSLER DODGE JEEP RAM OF BOWIE (2406 CRAIN HWY, BOWIE, MD 20716, (855) 822-3228) AND A SERVICE APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 64,467.
NHTSA ODI 11183091
Feb 23, 2019Transmission & drivetrainEngineCrash
VEHCILE HAS SEVERAL ERROR LIGHTS THAT COME AND GO. I CANNOT GET CHRYSLER DEALERS IN BREVARD, FLORIDA TO DO WARRANTY WORK. EVERYONE IS IN DANGER AS THE CAR IS NO LONGER SAFE. I HAVE BEGGED FOR TOW INS, RENTALS AND WARRANTY DIAGNOSES. I HAVE BEGGED FOR CHRYSLER TO SEND A TRAINED REP FROM OUT OF TOWN TO INVESTIGATE. THIS HAS GONE ON FOR YEARS, NOW THE BELOW DEALERSHIPS OWNS BOTH THE DEALERS IN MY REGION AND REFUSE TO DO WORK TO DIAGNOE PER WARRANTY AT EITHER. I HAD A FREE OIL CHANGE PACKAGE FROM CHRYSLER FROM A PREVIOUS SERVICE RELATED COMPLAINT. THE DEALER SCHEDULED AN APPOINTMENT, I GAVE THEM ALL MY INFO. I ALSO ORDERED AN EXPENSIVE PART TO HAVE INSTALLED, WHICH IS NONRETURNABLE. I PAID FOR AND PICKED UP PART. CHECKED MY CAR IN. THEN ROSS AND CRAIG, ALSO ED O'DONNELL I WAS TOLD WERE ALL TEXTED BY ROSS AND UPON CHECKING IN VEHICLE WAS TOLD "SORRY WE WILL NOT SERVICE YOUR VEHICLE OR INSTALL YOUR PART. THIS HAS BEEN AN ONGOING ISSUE AND I WAS ALSO TOLD BY ED O'DONNELL ON A PREVIOUS COMPLAINT THAT I WAS WELCOMED TO RETURN. DID I MENTION THE PACKAGE EXPIRED SHORTLY THERE AFTER. ALSO SHORTLY THERE AFTER LEAVING THE WORK THEY DID PREVIOUSLY, THE SYMPTOMS NOW RE PRESENT THEMSELVES. IRONICALLY. ALSO, IT WAS ADMITTED BY PHONE THAT THEY HAD BACKMOFFICE DISCUSSIONS WITH ANOTHER DEALER IN THE AREA GATOR CHRYSLER. I AM NOW STUCK WITH A PART THEY WILL NOT INSTALL OR REFUND. THEY WILL NOT CHANGE MY OIL OR ROTATE TIRES. THEY WILL NOT FESSMUP TO THE VANDALISM OF MY VEHICLE THAT OCCURRED ON THEIR LOT IN 2018. THEY HAVE DESTROYED MY CAR AND NOW ALL KINDS OF ENGINE LIGHTS COME ON TO DISCREDIT ME. HEAD THE WARNING, THE BELOW DEALER IS IN QUESTION :: BONIFACE-HIERS CHRYSLER DODGE JEEP RAM 1775 E MERRITT CAUSEWAY MERRITT ISLAND, FL 32952 DRIVING DIRECTIONS SALES 1-321-452-8181 SERVICE 1-321-452-8181 PARTS 1-321-452-8181
NHTSA ODI 11182078
Feb 18, 2019Transmission & drivetrain
WHEN DRIVING BETWEEN 30 AND 45 MPH, THE VEHICLE SHIFTS HARD BETWEEN GEARS. MOST RECENTLY ANOTHER PROBLEM OCCURRED L, WHILE PUSHING ON THE ACCELERATOR TO PASS OR ACCELERATE QUICKLY, THE TRANSMISSION DOES NOT ENGAGE, LEAVING THE VEHICLE UNABLE TO ACCELERATE. THE ENGINE WILL REV AND THE TACHOMETER WILL INCREASE BUT THE CAR WILL NOT MOVE. IF THE DRIVER WAS TRYING TO MOVE OUT OF THE WAY OF A VEHICLE COMING TWORDS THEM THEY WOULD BE HELPLESS AND THIS COULD CAUSE SERIOUS INJURY OR DEATH TO ALL DRIVERS. I HAVE TAKEN MY VEHICLE TO AN APPROVED FCA MECHANIC, AND WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM, OR THE TRANSMISSION NEEDED A REPROGRAMMING. I HAVE HAD THIS SERVICE DONE NOW 7 TIMES AND NO GUARANTEE THAT IT WON'T HAPPEN AGAIN.
NHTSA ODI 11180812
Feb 15, 2019Transmission & drivetrainElectrical systemAirbags
NOTE THIS DID NOT ALL HAPPEN IN THE SAME DAY YOU ARE SEPARATE OCCURRENCES. FIRST ISSUE CAR SHIFT ITSELF IN THE PARK WHEN I WAS AT A RED LIGHT ON A CITY STREET WOULD NOT SHIFT BACK INTO. SECOND AIRBAG LIGHT KEEPS COMING ON TELLING ME TO SERVICE AIRBAG SYSTEM COMES ON AND OFF. 3RD I LOSE ALL POWER TO ELECTRICAL COMPONENTS. I WAS DRIVING AT NIGHT ON THE HIGHWAY I LOST ALL POWER TO MY HEADLIGHTS INTERIOR LIGHTS RADIO EVERYTHING ELECTRICAL.
NHTSA ODI 11180316
Feb 12, 2019Transmission & drivetrainEngine
ON SATURDAY 29/9/2019 I WAS GETTING READY TO GO TO WORK FROM FREMONT, CA TO SAN JOSE, CA AND MY CAR WOULDN'T START. I HAD TO PRESS THE PUSH START SEVERAL TIMES TO GET IT TO START,. ONCE IT DID START WHEN I TURNED ON THE DEFROSTER IT STARTED SHAKING AND TURNED OFF. I HAD TO LET IT IDLE MORE THAN 15 MINUTES BEFORE IT WARMED UP. I MADE IT AROUND THE BLOCK ABOUT A QUARTER MILE BEFORE I CAME TO A STOP SIGN AND THE CAR SHUT OFF. I MANAGED TO TURN IT BACK ON AND PULL OVER. IT CONTINUED TO STALL UNTIL I GOT BACK HOME. SINCE THEN IT'S BEEN SHAKING WHEN ON IDLE AND IT JERKS BETWEEN GEARS. WHILE ON THE 880 FREEWAY THE CAR WILL DECELERATE DURING PEAK TRAFFIC HOURS CAUSING ME TO HAVE TO PULL OVER TO THE SLOW LANES TO AVOID GETTING REAR ENDED. I'M TAKING TO THE DEALERSHIP FOR DIAGNOSTICS.
NHTSA ODI 11176625
Feb 7, 2019Transmission & drivetrainElectrical systemEngine
THE CAR HAS SHUTS OFF WHILE DRIVING. I BOUGHT THE CAR USED LAST YEAR IN MARCH 2018. IT HAD ISSUES W/JERKING BETWEEN GEARS AND "HOPPING", BUT SEVERAL MONTHS AGO, JUST SHUT OFF WHILE DRIVING 75 MPH ON A HIGHWAY (TWICE IN 15 MINS). DEALERSHIP ATTEMPTED TO FIX. BUT, ITS BACK TO SAME PROBLEM. IT SHUT OFF TUESDAY WHILE OUT OF TOWN AT A HOTEL WHILE PULLING OUT ONTO A 5 LANE ROAD. SUPPOSEDLY FIXED, AND THEN SHUT OFF ON INTERSTATE 695 AROUND BALTIMORE LAST NIGHT WHILE TWO LANES OF TRAFFIC OVER. SHUTTING OFF WITH -0- WARNING WHILE TRAVELING ON BUSY INTERSTATES IS EXTREMELY DANGEROUS AND POSSIBLE LIFE THREATENING. PER RESEARCH, THIS SEEMS TO BE A MAJOR ISSUE FOR THIS CAR, NOT SURE WHY NHTSA HAS NOT RECALLED IT YET.
NHTSA ODI 11174938