What 427 owners told NHTSA about the 2015 Chevrolet Suburban

POWER STEERING FAILED DURING TURN AROUND ON A COUNTY ROAD, CAUSING MY VEHICLE TO GO INTO A DITCH, WHICH DAMAGED THE FRONT END OF VEHICLE. THE RECALL UPDATE DID NOT FIX THE VEHICLE ISSUE.

NHTSA ODI 11164196

WHEN PULLING INTO A VISITOR PARKING SPOT AT MY CHILDREN'S SCHOOL THE STEERING OF MY CHEVY SUBURBAN 2015 BECAME STUCK IN MID TURN. IT LOCKED IN PLACE FOR A SPLIT SECOND OR TWO CAUSING MY CAR TO SCRAPE THE BUMPER OF THE CAR PARKED IN THE SPOT NEXT TO ME. WHEN THE STEERING CAME BACK IT WAS EXTREMELY LOOSE. MY VEHICLE WAS IN MOTION AND VERY LOW SPEED. I HAVE 3 CHILDREN INVOLVED WITH PTA AND CARPOOLING KIDS AROUND DAILY. I HAVE BEEN DRIVING AN SUV FOR 12 YEARS AND THIS HAS NEVER HAPPENED BEFORE. THE CAR VIN NUMBER WAS INDEED PART OF A STEERING RECALL. THE RECALL NOTICE WAS SENT OUT AFTER MY ACCIDENT. AFTER A CLAIM WAS PUT IN WITH MY INSURANCE. I AM GLAD NO ONE GOT HURT. IN THE MEANTIME THE DAMAGES TO THE CAR I HIT HAS BEEN FIXED.

NHTSA ODI 11149449

I WAS INVOLVED IN A VEHICLE ACCIDENT IN JANUARY OF 2017. A VERY TRAUMATIC EXPERIENCE NEEDLESS-TO-SAY. I WAS IN THE FAR LEFT LANE OF A 3 LANE HIGHWAY. AS I WAS ATTEMPTING TO SWITCH TO THE CENTER LANE, I SUDDENLY LOST THE ABILITY TO CONTROL MY STEERING WHEEL, AS THOUGH IT WAS JAMMED. AS A RESULT I CONTINUED TO GLIDE ACROSS THE HIGHWAY, DESPERATELY TRYING TO MANEUVER MY STEERING WHEEL TO GO STRAIGHT. I WAS FRANTICALLY TELLING MY PASSENGER ' I CAN'T CONTROL MY WHEEL!!' WITHIN MOMENTS I WAS AT THE FAR RIGHT SIDE OF THE HIGHWAY AT THIS POINT, AND ALL OF A SUDDEN THE WHEEL 'RELEASES', IT NO LONGER FELT JAMMED. WHEN THIS HAPPENS MY VEHICLE TURNS ALMOST 180 DEGREES, FACING THE DIRECTION OF ON-COMING TRAFFIC, AND WE WERE IMMEDIATELY HIT BY HUGE TRACTOR TRAILER. THE BLESSING IN ALL THIS WAS THERE WERE NO FATALITIES, AND I AM DEEPLY GRATEFUL FOR THAT. IN THE AFTERMATH OF IT ALL, MY VEHICLE WAS TOTALED AND I STRUGGLED WITH NOT BEING ABLE TO FULLY UNDERSTAND NOR EXPLAIN HOW AND WHY THIS HAPPENED.

NHTSA ODI 11130822

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING AND MAKING A LEFT TURN, THE STEERING WHEEL SEIZED AND THE STABILIZER BAR WARNING INDICATOR ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO A LIGHT POLE IN THE PARKING LOT OF THE ANDERSON PONTIAC GMC DEALER (1001 BOWENS MILLS RD, GA 31533, PHONE NUMBER: (912) 384-0811). THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT NOTIFIED ANDERSON PONTIAC GMC, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,006.

NHTSA ODI 11041355

TAKATA RECALL- ON MAY 27 2016 WE WERE INVOLVED IN AN ACCIDENT IN OUR 2015 CHEVROLET SUBURBAN. 2 OF THE 4 PASSENGERS PASSED AWAY. WE WERE RAN OFF THE OF ROAD AND HIT TWICE BY A TRUCK PULLING A TRAILER. ALL AIRBAGS EXCEPT THE FRONT PASSENGER AND DRIVERS FRONT AIRBAG DEPLOYED. THIS OCCURRED WHILE THE VEHICLE WAS IN MOTION. WE CROSSED NORTHBOUND LANES AND CAME TO A COMPLETE STOP ABOUT 10 FEET OFF OF THE ROADWAY. A MOTORHOME TOWING A JEEP LOCKED THEIR BRAKES GOING APPROX 65 MPH WHEN THEY SAW US CROSS THE ROAD AND LOST CONTROL CAUSING THEM TO COME OFF OF THE ROADWAY. THEY HIT US, CAUSING US TO SPIN AROUND AND THEN HIT US AGAIN. THE ACCIDENT ENDED WITH US BEING SLAMMED INTO A CEMENT CULVERT. DURING THIS TIME THE FRONT AIRBAGS STILL DID NOT DEPLOY AND ALSO THE STEERING WHEEL BROKE OFF. THE FRONT PASSENGER PASSED AWAY AS WELL AS HIS SISTER SITTING BEHIND HIM. CAN SOMEONE LOOK INTO THIS AND SEE WHY THE FRONT AIRBAGS DID NOT DEPLOY AND ALSO WHY THE STEERING BROKE? THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10881665

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND AS THE VEHICLE ACCELERATED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE POWER STEERING FAILED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD, NECK, BACK AND WRIST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

NHTSA ODI 10817620