What 267 owners told NHTSA about the 2015 Chevrolet Malibu Hybrid

The contact owns a 2015 Chevrolet Malibu. The contact stated that while driving approximately 45 MPH, the vehicle abruptly stopped in the middle of the road. The contact was able to continue driving. The vehicle was later taken to the local mechanic, who diagnosed that the torque converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. During the incident, the front passenger made contact with the dashboard and sustained bruises to the left knee and finger. No medical treatment was needed. The failure mileage was 151,000.

NHTSA ODI 11691613

Unknown

NHTSA ODI 11656637

At 2:30AM car was sitting in driveway and the engine caught on fire burning the engine, front left tire etc.

NHTSA ODI 11495104

Vehicle caught fire in the engine compartment while parked and unoccupied.

NHTSA ODI 11480513

TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP; THE VEHICLE ACCELERATED INDEPENDENTLY ONCE HIS FOOT SLIPPED OFF THE BRAKE PEDAL AND CRASHED INTO THE VEHICLE AHEAD OF HIM WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY AND NO INJURIES WERE REPORTED. A POLICE REPORT WAS NOT FILED AND THE CONTACT WAS ABLE TO DRIVE AWAY FROM THE SCENE. THE CONTACT ALSO STATED THAT THE PASSENGER SEAT HAD BROKE AS A RESULT OF THE ACCIDENT. THE CONTACT LINKED THE FAILURE TO THE AUTO ENGINE IDLE STOP FEATURE ON THE VEHICLE. THE CONTACT SPOKE TO KEYES CHEVROLET (5949 VAN NUYS BLVD, SHERMAN OAKS, CA 91401) ABOUT DISABLING THE AUTO ENGINE IDLE STOP FEATURE ON THE VEHICLE AND HE WAS INFORMED THAT THE FEATURE COULD NOT BE DISABLED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS UNAVAILABLE. *DT*JB

NHTSA ODI 11329771

TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE STARTED TO DRIVE TO THE RIGHT AND THE WHEELS BEGAN TO LOSE TRACTION BEFORE THE STEERING WHEEL BECAME DIFFICULT TO TURN CAUSING THE DRIVER TO LOSE CONTROL OF THE STEERING. THE VEHICLE THEN SPUN OUT AND CRASHED INTO A DITCH. THE CONTACT STATED THAT ALL AIR BAGS DEPLOYED EXCEPT FOR THE DRIVER'S FRONTAL AIR BAG. THE DRIVER SUSTAINED LOWER BACK AND LEFT SHOULDER INJURIES HOWEVER HAD NOT SOUGHT MEDICAL ATTENTION DUE TO COVID-19. THE CONTACT STATED THAT A POLICE OFFICER WAS DRIVING BEHIND HER AND STOPPED TO ASSIST. POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. ALSO, THE VEHICLE HAD PREVIOUSLY EXPERIENCED ELECTRICAL PROBLEMS WHICH CAUSED THE DOORS, LOCKING THE DRIVER INSIDE THE VEHICLE. THE CONTACT STATED AT THE TIME OF THE ELECTRICAL FAILURE THERE WAS A BURNING ODOR COMING FROM THE VENTS. THE VEHICLE WAS TAKEN TO LYNCH CHEVROLET OF MUKWONAGO (280 EAST WOLF RUN MUKWONAGO, WI 53149) WHO REPLACED AN ELECTRICAL HARNESS AND MODULE. NO FURTHER INFO WAS AVAILABLE. THE VEHICLE HAD EXPERIENCED A SHIFT TO PARK FAILURE AND THE VEHICLE WOULD NOT IMMEDIATELY SHUT OFF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER AND THE TRANSMISSION SHIFT CONTROL ASSEMBLY WAS REPLACED BUT THE FAILURE WOULD STILL OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 65,000. *DT*JB

NHTSA ODI 11325954

TL* THE CONTACT OWNED A 2015 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH IN THE RAIN, THE CONTACT REAR-ENDED ANOTHER VEHICLE THAT HAD MADE AN UNEXPECTED STOP. THE VEHICLE'S AIR BAGS DEPLOYED UPON IMPACT; AFTER THE IMPACT, THE VEHICLE ACCELERATED ON ITS OWN. THE CONTACT WAS UNABLE TO USE THE BRAKE PEDAL DUE TO THE VEHICLE'S AIR BAGS DEPLOYING. THE CONTACT THEN FORCED THE VEHICLE INTO PARK AND APPLIED THE EMERGENCY BRAKE, BUT TO NO AVAIL. THE VEHICLE EVENTUALLY COASTED TO A STOP AFTER THE CONTACT DROVE THE VEHICLE INTO A GRASS FILLED AREA. THE CONTACT SUSTAINED A BRAIN BLEED AS A RESULT OF THE COLLISION. THE OTHER DRIVER SUSTAINED BACK INJURIES; HOWEVER, NO MEDICAL ATTENTION WAS GIVEN TO EITHER PARTIES INVOLVED IN THE COLLISION. AFTER THE COLLISION, THE CONTACT WENT TO THE EMERGENCY ROOM WHERE THEY DISCOVERED SHE HAD BLEEDING ON HER BRAIN AND WAS TREATED. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS DESTROYED AND TOWED TO THE DEALERSHIP (POP'S CHEVROLET BUICK600 US-23, PRESTONSBURG, KY 41653(606) 263-1507). THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

NHTSA ODI 11241743

CAR WAS PARKED IN A PARKING LOT FOR OVER AN HOUR WHEN AN ELECTRICAL FIRE STARTED BY THE BATTERY AND FUSE PANEL. THERE HAVE BEEN NO MODIFICATIONS MADE TO THE CAR AT ALL. STANDARD MAINTENANCE ONLY HAS BEEN DONE INCLUDING NEW TIRES ABOUT A YEAR AGO. THERE IS NO REASON A PARKED COOL CAR SHOULD CATCH ON FIRE. THERE WERE NO OIL LEAKS AT ALL ON THE CAR.

NHTSA ODI 11222866

AIRBAG LIGHT IS KEEP COMING ON. I HAVE POWER SEATS AND PAYED TO GET THE PANEL FIXED AND THE PANEL IS HANGING AGAIN.

NHTSA ODI 11203659

ERROR MESSAGE CAME ON ABOUT POWER STEERING, AT THAT POINT STEERING MALFUNCTIONED. THE RESULT MY DAUGHTERS CAR STRUCK GUARD RAIL ON BRIDGE CAUSING EXCESSIVE DAMAGE TO FRONT END. THIS OCCURRED AS VEHICLE WAS GOING THROUGH CURVE ONTO BRIDGE AT APPROXIMATELY 55 MPH. LOCATION WAS ON LA HWY 163 SOUTH OF DOYLINE, LA AT LAKE BISTINEAU

NHTSA ODI 11161997

CAR WOULD NOT BRAKE CAUSING A COLLISION BEFORE THAT AUTO STOP AND PROBLEMS WITH BOTH BATTERIES

NHTSA ODI 11144549

VEHICLE FIRE NEAR THE BATTERY/BOX. NO BODY DAMAGE, DAMAGE LIMITED TO THE FUSEBOX AND HARNESS NEAR THE BATTERY. WIRES AND PART OF THE BATTERY/BOX BURNED.

NHTSA ODI 11141416

BLIND SIDE..NOT EASY TO LOCATE VEHICLES ON EITHER SIDE.AND IMPOSSIBLE TO SEE CHILD IN REAR WITH REAR VIEW CAMERA.

NHTSA ODI 11124199

I WAS BACKING UP AND CHANGED MY GEARS INTO DRIVE, TURN THE STEERING WHEEL AND FOOT STILL ON THE BRAKE, CAR JUST JERKED AND TOOK OFF AND I ENDED UP HITTING SOMEBODY'S VAN. WHEN I TRIED TO HIT THE BRAKE ALL THE CAR DID WAS SPED UP SO RIGHT BEFORE I WENT OUT IN THE DRIVEWAY UNCONTROLLABLY, I HAD TO PULL UP THE PARK BRAKE JUST TO STOP

NHTSA ODI 11124425

TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. AFTER ATTEMPTING TO EXIT THE VEHICLE, THE CONTACT REMOVED THE KEY FROM THE IGNITION. HOWEVER, THE ENGINE REMAINED ON AND THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO A UTILITY POLE. DURING THE INCIDENT, THE CONTACT WAS DRAGGED BY THE VEHICLE AND SUSTAINED FACIAL INJURIES ALONG WITH ABRASIONS TO THE LEFT ARM. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE LATER EXPERIENCED DIFFICULTY ACCELERATING AND WOULD NOT IMMEDIATELY RESPOND. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BILL ESTES CHEVROLET, 4105 W. 96TH ST., INDIANAPOLIS, IN) AND REPAIRED, BUT THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 36,000.

NHTSA ODI 11115386

ON SEPTEMBER 21, 2015 I WAS DRIVING WAS DRIVING NORTH (23 MPH) AND WAS T-BONED BY ANOTHER VEHICLE WHO TOOK A 2 WAY STOP SIGN. I DID NOT HAVE A STOP SIGN. I WAS PUSHED ACROSS TWO LANES AND INTO A GRASSY FIELD. I WAS SLAMMED INTO IN BETWEEN THE PASSENGER DRIVERS SEAT AND THE BACK PASSENGER SEAT. I WAS WEARING MY SEAT BELT AS WAS MY DAUGHTER WHOM WAS SITTING MY AIRBAGS DID NOT DEPLOY. THE CAR THAT THAT HIT ME ALL THEIR AIRBAGS DEPLOYED. I WAS THE DRIVER AND MY DAUGHTER WAS A PASSENGER IN THE BACK . I BROKE MY NECK AND HAD DISPLACED FLUID IN MY KNEE. SHE HAD MINOR BRUISING IN HER CAR SEAT. I TRIED FILING AGAINST GM AND NOTHING WAS DONE. THEY CAME BACK CLAIMING THAT THE SYSTEM HAD NOT FAILED. I HAD NO FURTHER WAY OF PROVING OTHER WISE. I FEEL THAT MY CAR FALLS INTO A RECALL BUT THAT IT HAS NOT YET BEEN DISCOVERED OR ESTABLISHED. HOW IS IT POSSIBLE THAT NOT ONE AIRBAG DEPLOYED? NOT THE FRONT DRIVERS OR THE CURTAINS?

NHTSA ODI 11096504

TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. THE CONTACT STATED THAT THE VEHICLE UNINTENDEDLY ACCELERATED SEVERAL TIMES WITHOUT WARNING. EACH TIME, THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL, PLACE THE VEHICLE IN PARK, AND RESTART THE VEHICLE. WHILE APPROACHING A LIGHT TO COME TO A COMPLETE STOP, THE VEHICLE SURGED FROM A LOW TO A HIGH RATE OF SPEED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE DEALER (MALOUF CHEVROLET, 1975 US-1, NORTH BRUNSWICK TOWNSHIP, NJ 08902, (732) 821-1100) AND MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ODI 11089041

2015 CHEVROLET MALIBU. CONSUMER WRITES IN REGARDS TO DRIVER SIDE AIRBAG. DURING AN AUTO ACCIDENT THE DRIVERS SIDE AIR BAG DID NOT DEPLOY. *LD *TR THE CONSUMER STATED THE MANUFACTURER INSPECTED THE VEHICLE AND STATED THE AIRBAGS OPERATED AS DESIGNED. THE MANUFACTURER WOULD NOT SHARE THE AIRBAGS REPORT WITH THE CONSUMER. *JS

NHTSA ODI 11078168

TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. WHILE PULLING INTO A PARKING SPOT, THE CONTACT'S VEHICLE ACCELERATED AND CRASHED INTO A HANDICAP SIGN AND ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. THE VEHICLE WAS TAKEN TO RICHARDSON CHEVROLET BUICK (PO BOX 190, 501 N MAIN ST, STANDISH, MI 48658) WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE TECHNICIAN STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. *TT

NHTSA ODI 11076854

TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. WHILE THE VEHICLE WAS PARKED OUTSIDE, THE CONTACT OPENED THE DOOR AND SMOKE BILLOWED OUT. THE CONTACT NOTICED THAT THE DASHBOARD WAS PARTIALLY MELTED AND THE CARPET WAS BURNT ON THE DRIVER'S SIDE. THE POLICE AND FIRE DEPARTMENTS WERE NOT PRESENT AND NO REPORTS WERE FILED. THE VEHICLE WAS TOWED TO STEVE RAYMAN CHEVROLET IN MARIETTA, GEORGIA WHERE THE HEAD MECHANIC FROM HEADQUARTERS DETERMINED THE CAUSE OF THE FIRE; HOWEVER, THE CONTACT WAS NEVER PROVIDED WITH THE DIAGNOSIS. THE DEALER OFFERED TO PURCHASE THE VEHICLE BACK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

NHTSA ODI 11074446

ON DECEMBER 10, 2017 AROUND 11AM I CAME OUT OF CHURCH, I OPENED MY CAR DOOR AND SMOKE CAME FLOWING OUT. THE DRIVERS SIDE SEAT AND FLOOR MATS WERE COVERED IN BLACK ASH AND MELTED AS WELL AS THE CONSOLE. THE INTERIOR WAS COVERED IN BLACK SOOT. I HAD TO DRIVE THE CAR HOME, THE EXTERIOR LIGHTS FUNCTIONED PROPERLY AND THE CAR CRANKED FINE. I CALLED GM, THEY ARE CLOSED ON SUNDAY, SO I FILED A REPORT WITH THE GM REPRESENTATIVE ON MONDAY, SHE WAS TOTALLY COMBATIVE. I HEARD NOTHING FOR 4 TO 5 WEEKS SO I CALLED THE ASME NUMBER AND COMPLAINED VEHEMENTLY. FINALLY I RECEIVED AN EMAIL TO CONTACT THE DEALRSHIP AND TAKE THE CAR THERE. THE DEALER, STEVE RAYMAN, WAS EXTREMELY HELPFUL, THEY ADVISED ME HOW TO PROCEED AND IN 2 DAYS I WAS ABLE TO RECEIVE A RENTAL FROM ENTERPRISE CAR RENTAL. FOUR WEEKS LATER I RECEIVED AN OFFER OF $13,000.00 AND A STATE THAT WOULD ABSOLVE GM OF ANY LIABILITY. ICALLED TO SEE IF I COULD SIMPLY SUBSITUTE A CAR I FOUND FOR $11,000. 00 , SAME MAKE MODEL AND YEAR, THIS WOULD HAVE REDUCED GM'S LOSS; I WAS TOLD "NO WAY." I ASKED WHY?, THEY RESPONDED "I DON'T KNOW." THE VECHILE WAS PARKED IN THE CHURCH PARKING LOT, IT WAS SNOWING, AROUND 32 DEGREES. *JS

NHTSA ODI 11074449

VEHICLE WAS IN MOTION APPROXIMATELY 25 MPH ON A CITY STREET WHEN SMOKE STARTED AND FIRE BROKE OUT BURNING VEHICLE TO GROUND.

NHTSA ODI 11042956

TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. WHILE DRIVING 40 MPH MAKING A RIGHT TURN, THE CONTACT STRUCK ANOTHER VEHICLE. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED, BUT FAILED TO FILL UP. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,440

NHTSA ODI 10936331

"TAKATA RECALL" DURING A SIDE IMPACT COLLISON AT 45MPH , THE SIDE AIR BAG DID NOT DEPLOY (NO AIR BAGS DEPLOYED) AND THE STABILITRAK WAS DISABLED . AN ERROR MESSAGE OF SERVICE STABILITRAK APPEARED DURING THE ACCIDENT

NHTSA ODI 10908609

I PURCHASED MY VEHICLE ON MARCH 2015 OFF THE SHOWROOM FLOOR OF A CHEVROLET DEALERSHIP. ON JUNE 18, 2016 MY CAR CAUGHT A FIRE WHILE IT WAS PARKED AND I WAS NOT IN THE VEHICLE. I HAD BEEN SITTING IN THE CAR WITH THE AIR BLOWING FROM THE DEFROSTER FOR ABOUT 30 MINUTES. I DROVE TO THE STORE AND CAME BACK HOME. I GOT OUT OF THE CAR AND STOOD ON THE PORCH TALKING TO MY FAMILY. WITHIN IN 10 MINUTES OF ME EXITING MY CAR, IT WAS ON FIRE. I RAN TO THE CAR AND COULD SEE THAT THE FIRE WAS COMING FROM RIGHT ABOUT WHERE THE WINDSHIELD ENDS AND WHERE THE HOOD OF THE CAR BEGINS, RIGHT WHERE THE WINDSHIELD WIPERS ARE. I CALLED THE FIRE DEPARTMENT WHO PUT THE FIRE OUT. THEY USED THE JAWS OF LIFE TO PLY THE HOOD OPEN AND CUT THE MAIN WIRE TO THE CAR. I THEN CONTACTED THE GM MANUFACTURING COMPANY CHEVROLET AND STARTED A CLAIM WITH THEM TO DO AN INVESTIGATION ON MY VEHICLE AS TO WHAT HAPPENED AND WHY TO THIS BRAND NEW CAR. ESPECIALLY CONSIDERING THE FACT THEIR WAS NO ONE IN THE CAR AT THE TIME IT CAUGHT FIRE, THANK GOD AND AS TO NO ONE COULD OF STARTED THE FIRE BECAUSE I WAS STANDING OUTSIDE THE ENTIRE TIME. THE ALLEGED INVESTIGATION TOOK ABOUT A MONTH AND A HALF TO COMPLETE. I RECEIVED A CALL A WEEK PRIOR TO GM CHEVROLET MANUFACTURING MAKING A DECISION FROM ONE OF THEIR REPRESENTATIVES ASKING ME HAVE I EVER GOTTEN THE WINDSHIELD WIPER MOTOR REPLACED BEFORE. I STATED TO HER NO I HAVEN'T AND REMINDED HER THAT THE CAR WAS PURCHASED NEW OFF THEIR SHOWROOM FLOOR AND THAT I HADN'T HAD ANYTHING REPLACED OR ALTERED ON THAT CAR. ON JULY 29TH I WAS CALLED BY A GM CHEVROLET REPRESENTATIVE AGAIN TELLING ME MY CLAIM WAS BEING DENIED BECAUSE OF A WINDSHIELD WIPER ISSUE. I STATED TO HER THAT I WOULDN'T HAVE ANYTHING TO DO WITH THAT. SHE THEN CHANGES THE REASON AND STATES THAT GM CHEVROLET REALLY CANT DETERMINE WHAT HAPPENED AND THEY WERE DENYING MY CLAIM. THEIR HAD BEEN SEVERAL RECALLS ON GM CARS

NHTSA ODI 10896661