What 268 owners told NHTSA about the 2015 Chevrolet Malibu Eco

I PURCHASED MY VEHICLE ON MARCH 2015 OFF THE SHOWROOM FLOOR OF A CHEVROLET DEALERSHIP. ON JUNE 18, 2016 MY CAR CAUGHT A FIRE WHILE IT WAS PARKED AND I WAS NOT IN THE VEHICLE. I HAD BEEN SITTING IN THE CAR WITH THE AIR BLOWING FROM THE DEFROSTER FOR ABOUT 30 MINUTES. I DROVE TO THE STORE AND CAME BACK HOME. I GOT OUT OF THE CAR AND STOOD ON THE PORCH TALKING TO MY FAMILY. WITHIN IN 10 MINUTES OF ME EXITING MY CAR, IT WAS ON FIRE. I RAN TO THE CAR AND COULD SEE THAT THE FIRE WAS COMING FROM RIGHT ABOUT WHERE THE WINDSHIELD ENDS AND WHERE THE HOOD OF THE CAR BEGINS, RIGHT WHERE THE WINDSHIELD WIPERS ARE. I CALLED THE FIRE DEPARTMENT WHO PUT THE FIRE OUT. THEY USED THE JAWS OF LIFE TO PLY THE HOOD OPEN AND CUT THE MAIN WIRE TO THE CAR. I THEN CONTACTED THE GM MANUFACTURING COMPANY CHEVROLET AND STARTED A CLAIM WITH THEM TO DO AN INVESTIGATION ON MY VEHICLE AS TO WHAT HAPPENED AND WHY TO THIS BRAND NEW CAR. ESPECIALLY CONSIDERING THE FACT THEIR WAS NO ONE IN THE CAR AT THE TIME IT CAUGHT FIRE, THANK GOD AND AS TO NO ONE COULD OF STARTED THE FIRE BECAUSE I WAS STANDING OUTSIDE THE ENTIRE TIME. THE ALLEGED INVESTIGATION TOOK ABOUT A MONTH AND A HALF TO COMPLETE. I RECEIVED A CALL A WEEK PRIOR TO GM CHEVROLET MANUFACTURING MAKING A DECISION FROM ONE OF THEIR REPRESENTATIVES ASKING ME HAVE I EVER GOTTEN THE WINDSHIELD WIPER MOTOR REPLACED BEFORE. I STATED TO HER NO I HAVEN'T AND REMINDED HER THAT THE CAR WAS PURCHASED NEW OFF THEIR SHOWROOM FLOOR AND THAT I HADN'T HAD ANYTHING REPLACED OR ALTERED ON THAT CAR. ON JULY 29TH I WAS CALLED BY A GM CHEVROLET REPRESENTATIVE AGAIN TELLING ME MY CLAIM WAS BEING DENIED BECAUSE OF A WINDSHIELD WIPER ISSUE. I STATED TO HER THAT I WOULDN'T HAVE ANYTHING TO DO WITH THAT. SHE THEN CHANGES THE REASON AND STATES THAT GM CHEVROLET REALLY CANT DETERMINE WHAT HAPPENED AND THEY WERE DENYING MY CLAIM. THEIR HAD BEEN SEVERAL RECALLS ON GM CARS

NHTSA ODI 10896661

THE VEHICLE ROLLED BACKWARDS INJURING OPERATOR AFTER IT WAS PLACED IN PARK. OPERATOR MOVED THE AUTOMATIC TRANSMISSION LEVER FROM DRIVE INTO PARK. THE DOORS UNLOCKED AUTOMATICALLY. KEYS WERE IN THE IGNITION. VEHICLE WAS TURNED OFF. OPERATOR EXITED THE VEHICLE. VEHICLE ROLLED BACKWARDS DOWN THE SLIGHT >3% DRIVEWAY. GMC HAS INSPECTED THE VEHICLE AND DONE A DOWNLOAD OF THE ECM. THIS VEHICLE IS DANGEROUS BECAUSE IT EITHER DOES NOT FULLY ENGAGE IN PARK BUT RELEASES THE DOOR LOCKS OR IT SPONTANEOUSLY COMES OUT OF PARK OR SOME OTHER FAILURE MECHANISM.

NHTSA ODI 10872164

I PURCHASED THIS CAR ON 02/09/16, 1 1/2 HOURS AFTER DRIVING IT OFF THE LOT, I WAS DRIVING DOWN A MAIN ROAD AT APPROPRIATELY 57 MPH AND MY MOON ROOF GLASS EXPLODED. THERE WERE NO CARS CLOSE TO THE FRONT OF ME. THE GLASS APPEARS TO BE BOWING OUT OF THE VEHICLE, NOT INTO THE VEHICLE, AS YOU WOULD EXPECT IF A ROCK HAD HIT IT. SEE THE ATTACHED PICTURE. THERE WAS NO SOUND OF ANYTHING HITTING THE ROOF, IT SIMPLY SOUNDED LIKE A BOMB EXPLODING IN MY VEHICLE AND GLASS WENT EVERYWHERE. MY DAUGHTER WAS IN THE FRONT SEAT AND THE GLASS HIT HER FACE. I CALLED THE LOCAL CHEVY DEALER AND THEY SAID THERE WAS NOTHING THEY COULD DO THAT IT WAS LIKELY A ROCK. NOW I HAVE TO FILE A CLAIM WITH MY INSURANCE TO FIX THE GLASS, MY ROOF TOP AND TRUNK LID AS THE GLASS SCRATCHED AND ETCHED THE PAINT. SOUNDS LIKE THIS HAS HAPPENED TO QUITE A FEW PEOPLE AFTER SEARCHING SIMILAR INSTANCES WITH THIS VEHICLE. MIGHT BE SOMETHING CHEVY SHOULD LOOK INTO. THANKFULLY MY DAUGHTER AND MYSELF SUSTAINED NO INJURIES, ESPECIALLY WITH THE GLASS HITTING HER FACE. IT LEFT A SMALL RED MARK BUT DID NOT CUT HER.

NHTSA ODI 10825453