What 298 owners told NHTSA about the 2015 Chevrolet Impala

I am leasing the car out. I’ve been leasing it out for the last three months since March I went delinquent on one of my payments because I have my mechanic look at it and type my VIN number in and they told me that I was recall he couldn’t tell me why I was recall Two days ago, which was Saturday, June 28. The lender called me and told me that the car was recalled. I tried to call him back to discuss what can be done. I have the payment, no response and I don’t have my car and my belongings are in it.

NHTSA ODI 11670442

The stabiltrac light comes on,sometimes I lose power. Sometimes the back up camera doesn’t work. Sometimes the parking brake light comes on the dash. Then ieverything will suddenly go away and everything is fine,only to have the same problems. This has been happening for months. I took it to the dealer multiple times and they are unable to fix it.

NHTSA ODI 11525111

I HAD THIS REPAIRED ONCE BEFORE AND NOW IT IS DOING IT AGAIN. THE STABILITY AND TRACTION LIGHT ARE ON AND ACCESS BRAKE SYSTEM LIGHTS AND TPMS LIGHTS ARE ON. IT MAKES A GRINDING CRUNCHING DRAGGING NOISE WHEN TURN THE WHEEL. SOMETIMES SO BAD ON THE DRAG LIKE ITS RUBBING AGAINST SOMETHING IT ALMOST STOPS THE VEHICLE. AS FAR AS SAFETY RISKS YES THE DRAGGING CRUNCHING SOUND STOPS THE VEHICLE AND IF TURNING IT SORT OF STALLS YOU, NO TRACTION OR STABILITY.THE WARNING LIGHTS REAPPEARED ABOUT A MONTH AGO. PEP BOYS COULDN'T GET THE TPMS SYSTEM TO WORK AFTER REPLACING TIRES BACK IN 2020 IN FEB.

NHTSA ODI 11435197

WENT TO PICK MY DAUGHTER UP FROM SCHOOL. CAME BACK AND PARKED MY CAR AS USUAL. WHEN I ATTEMPTED TO RESTART MY CAR THE ENGINE RULED UP AND THE CAR WOULD BARELY MOVE. UPON FURTHER INVESTIGATION, I OBSERVED THE VEHICLE MOTOR NOTIFICATION LIGHT ON AS WELL AS THE PARKING BRAKE NOTIFICATION WITH A TOOL ( WRENCH) UNDERNEATH. I ATTEMPTED TO DISENGAGE THE BRAKE AND IT SAID THE BRAKES HAVE BEEN RELEASED. HOWEVER, THE BRAKE NOTIFICATION SIGNAL IS STILL FLASHING AND THE VEHICLE SEEMS TO BE DRIVING LIKE THE BRAKES ARE STILL ENGAGED.

NHTSA ODI 11412774

WHEN TURNING THE STEERING WHEEL ALL THE WAY TO THE LEFT AND ACCELERATING THE ABS ACTIVATES AND THE ABS LIGHT MOMENTARILY COMES ON. I JACKED UP THE FRONT OF THE CAR TO INVESTIGATE AND FOUND THAT I COULD CREATE THE ERROR BY JIGGLING THE WIRE TO THE ABS SENDING UNIT. GOOGLE THE ERROR AND NOTICE DOZENS OF OTHERS WITH THE SAME ISSUE.

NHTSA ODI 11403027

LEFT REAR BRAKE CALIPER FELL OFF AFTER 38329 MILES. I WAS DRIVING DOWN A STREET AND APPLIED THE BRAKES. PEDAL WENT TO THE FLOOR. I WAS ABLE TO GET STOPPED BY PUMPING THE BRAKES!!

NHTSA ODI 11353971

WHEN I TURN LEFT, THE ABS LIGHT/ TRACTION LIGHT COMES ON AND IT SAYS SERVICE TRACTION CONTROL, SERVICE STABILITRAK, SERVICE BRAKE ASSIST AND IT MAKES A GRINDING NOISE. THE DEALERSHIP REPLACED MY WHEEL BEARINGS AND IT'S STILL THE SAME PROBLEM

NHTSA ODI 11349857

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ELECTRONIC STABILITY, BRAKE ASSIST, AND POWER STEERING ASSIST WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO CANNON NISSAN OF OXFORD (479 MS-6, OXFORD, MS 38655, (662) 236-3300) WHO REPAIRED THE WIRING HARNESS. THE CONTACT STATED THAT THE FAILURE PERSISTED. ADDITIONALLY, THE VEHICLE NO LONGER REVVED UP WHEN STARTING. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHO STATED THAT THE RECEPTORS ALONG WITH OTHER UNKNOWN REPAIRS NEEDED TO BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA ODI 11342506

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING, THE VEHICLE VIBRATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT REPLACED THE ROTORS AND THE BRAKE PADS ON THE VEHICLE. ONCE THE CONTACT APPLIED THE EMERGENCY BRAKE, THE VIBRATION RECURRED. THE CONTACT PLACED THE OLD ROTORS BACK ON THE VEHICLE IN AN EFFORT TO ALLEVIATE THE VIBRATION. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V541000 (PARKING BRAKE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000.

NHTSA ODI 11245917

WHENEVER I TURN THE STEERING WHEEL TO THE LEFT, THE STABILITRACK AND ABS DASHBOARD LIGHTS COME ON AND THE READ-OUT PANEL SAYS BOTH SYSTEMS NEED SERVICE AND THESE LIGHTS STAY ON AND THE SYSTEMS SHUT-OFF MAKING THE VEHICLE LESS SAFE. I SHOULD POINT OUT THAT THE LIGHTS COME ON WHEN THE PAVEMENT IS DRIVE AND ITS WARM OUT. WHY IS THIS HAPPENING TO THE RELATIVELY NEW CAR WITH BARELY 50,000 MILES. THE CAR IS DESIGNED TO BE DRIVEN WITH THE STABILITRACK AND ABS SYSTEMS WORKING PROPERLY. I'VE LOOKING INTO THIS ON-LINE AND IT APPEARS MANY PEOPLE WITH IMPALA'S ARE EXPERIENCING THE SAME ISSUE. PEOPLE HAVE PAID TO HAVE PAID TO HAVE THE WHEEL BEARING ASSEMBLIES REPLACE, BRAKES REPLACE, SENSORS REPLACES, ONLY TO HAVE THE "SERVICE" LIGHT COME BACK ON SOON AFTER THE SERVICE HAS BEEN COMPLETED. FROM MY READING, IT APPEARS GM NEEDS TO ISSUE A RECALL TO FIX THIS ISSUE. THANK YOU

NHTSA ODI 11232018

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THERE WAS AN ABNORMAL ODOR OF BURNING BRAKE PADS. ON SEVERAL OCCASIONS, THE PARKING BRAKE ENGAGED INDEPENDENTLY AND, SOMETIMES, TOOK AN EXTENDED AMOUNT OF TIME TO DISENGAGE. THE VEHICLE WAS TAKEN TO ATHENS CHEVROLET (LOCATED AT 4110 ATLANTA HWY, ATHENS, GA 30606, (706) 549-3512). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V541000 (PARKING BRAKE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

NHTSA ODI 11194738

UNCOMMANDED ACTIVATION OF PARKING BRAKE. WHILE PARKED, IGNITION OFF, IGNITION KEY REMOVED, VEHICLE UNOCCUPIED, PARKED ON FLAT AND LEVEL SURFACE, PARKING BRAKE ACTIVATED APPROX TWO MINUTES AFTER ENGINE TURNED OFF.

NHTSA ODI 11141539

I CAN GET MY CAR AND MY PARKING BRAKE IS ENGAGED I HAVE TO RELEASE THE PARKING BRAKE, THE DEALERSHIP REPLACED IT ONCE AND IT STILL HAPPENING (BILL FOX IN ROCHESTER, MI). THE CAR IS SLOW AT ACCELERATION

NHTSA ODI 11129816

HAVINNHTSA AT WWW.NHTSA.GOV. NHTSA G ISSUES WITH THE ABS AND TRACTION CONTROL LIGHTS KEEP COMING ON AND OFF, AND THE MORE I SURCHARGE ABOUT IT, IT SEENS TO BE THAT A LOT OF OWNERS HAVING THE SAME PROBLEM WITH THEIR CHEVY IMPALAS, WHEN YOU TURN LEFT IS WHEN THE LIGHTS COME ON THEN SECONDS OR MINUTES AFTER THAT THE GO AWAY AND ITS BEEN DOING FOR A WHILE, SO I CHANGE THE WHEELS HUBS ASSEMBLY, BRAKE PADS AND STILL HAVING THE SAME PROBLEM, SO LM VERY SURPRISED THAT IT HASN'T COUGHED THE ATTENTION SO MANY OWNERS HAVING SAME PROBLEM WITH THEY CHEVY IMPALAS... TANKS

NHTSA ODI 11129670

VEHICLE MAKES WINDING NOISE WHEN MAKING RIGHT HAND TURN AND HESITATES TO TAKE OFF WHILE ENTERING TRAFFIC. HAZARD AND CAN CAUSE INJURY OR FATALITY.

NHTSA ODI 11073438

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE THE VEHICLE WAS BEING OPERATED ON THE FREEWAY, THE BRAKES LOST FUNCTIONALITY. AFTER THE FAILURE OCCURRED, THE SERVICE BRAKE ASSIST AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE MUNDY CHEVROLET DEALER STATED THAT ALL RECALL REPAIRS HAD ALREADY BEEN PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

NHTSA ODI 11000473

SEVERE VIBRATION WITH FOOT ON BRAKE PEDAL TRANSMISSION IN DRIVE, THE COLDER THE OUTSIDE TEMP. THE WORSE THE VIBRATION GETS. BEEN TO DEALERSHIP 6 TIMES DIFFERENT REPAIRS MADE NOTHING WORKED. I HAVE ALL REPAIR DOCUMENTS. CHEVROLET ACKNOWLEGED THE PROBLEM HOWEVER HAS NO SOLUTION.

NHTSA ODI 10895149

IN MOTION ON CITY STREET GOING ABOUT 45 WHEN VEHICLE IN FRONT OF ME WAS IN MOTION TO MAKE A RIGHT TURN AND CAME TO AN ABRUT STOP. I HIT MY BRAKES AND MY CAR DID NOT STOP AND I HAD MY FOOT ON BRAKE PUSHED ALL THE WAY TO FLOOR AND CAR CONTINUED ALMOST LIKE IT SLID INTO THE IMPACT/COLLISION. HIS CAR WAS NOT DAMAGED BUT ATTACHED IS THE DAMAGE TO MY CAR.

NHTSA ODI 10863295

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 7,027. UPDATED 01/12/16*LJ *TR

NHTSA ODI 10788545

TL* THE CONTACT OWNED A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND ATTEMPTING TO MAKE A COMPLETE STOP, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE WOULD NOT STOP. THE CONTACT ALSO STATED THAT THE STEERING WHEEL FAILED TO RESPOND CAUSING THE CONTACT TO CRASH INTO A DITCH AND IMPACTED THE DRIVER SIDE OF THE VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT INJURIES WERE SUSTAINED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

NHTSA ODI 10782425

AS I PUT THE CAR IN REVERSE THE DRIVER'S SIDE FRONT BRAKE STAYED CLUTCHED AGAINST THE ROOTER. I NOTIFIED THRIFTY CAR RENTAL NUMEROUS TIMES BUT NO ASSISTANT AS YET.

NHTSA ODI 10758712

WHEN I WAS REVERSING THE CAR THE FRONT DRIVER SIDE BREAKS WAS TIGHTLY GRIP ON TOO THE ROTOR. AS I TAP ON THE GAS THE CAR DID IT MOVE. I HAD TO PUT IT IN DRIVE AND TRY AGAIN.

NHTSA ODI 10749940

ON JUNE 30, 2015 I PURCHASED A 2015 CHEVY IMPALA FROM RED RIVER CHEVY, BOSSIER CITY, LA 71111, (318) 549-7500. ON JULY 17, 2015 THE ENTIRE MY LINK SYSTEM WHICH INCLUDES, ONSTAR, GPS, CD PLAYER AND SIRIUS XM RADIO QUIT WORKING. ONSTAR COULD NOT LOCATE MY VEHICLE. ON JULY 27, 2015 I TOOK MY CAR IN TO HAVE THE GPS/MY LINK FIXED. THEY HAD TO REPLACE THE WHOLE MODULE. BEFORE THE MY LINK FAILURE I KEPT HEARING A ROARING NOISE ON THE CAR AND SOMETIMES SMELLING A BURNING ODOR. I ASKED A LOCAL MECHANIC WHAT THAT COULD BE AND HE GAVE ME THE OPTION OF BALL BEARINGS, TIRES COULD MAKE THE NOISE AND CHECK THE BRAKES. I LOOKED ON YOUR WEBSITE FOR ANY RECALLS ON THE IMPALA AND THERE IS A RECALL FOR THE EMERGENCY BRAKE PADS STICKING TO THE TIRE THAT COULD RESULT IN A FIRE. I ASKED THE SERVICE DEPARTMENT TO FIX THE BRAKES RECALL. I WAS TOLD THERE IS NO FIX FOR THE BRAKES, BECAUSE THEY HAVEN'T RECEIVED THE SOFTWARE. I ASKED THE OWNER TO REFUND MY MONEY, BECAUSE I WAS AFRAID TO DRIVE THE CAR. HE DIDN'T WANT TO DO THAT AND TOLD ME IT WAS A USED CAR. I COULD TRADE THE CAR FOR ANOTHER VEHICLE AS A USED CAR TRADE IN. THIS DEALERSHIP KNEW THERE WAS A SAFETY RISK WITH THE BRAKES AND NO REPAIR FOR THE POSSIBLE FAILURE AND STILL SOLD ME THIS VEHICLE. THEY FAILED TO DISCLOSE THIS INFORMATION TO ME. IF MY CAR CAUGHT FIRE GOING DOWN AN INTERSTATE I WOULD NOT KNOW IT UNTIL IT WAS TOO LATE, PLUS I TAKE MY 83 YR OLD MOTHER IN THE CAR; I MAY NOT HAVE TIME TO GET HER OUT. THIS DEALERSHIP DID NOT CARE ABOUT MY SAFETY IN DRIVING THIS CAR. I WAS GIVEN A IMPALA LOANER WHILE THEY REPAIRED THE GPS AND IT ALSO HAS A BURNING ODOR. GENERAL MOTORS DOES NOT NEED TO SELL ANY CARS WITH THIS ISSUE UNTIL A FIX IS GIVEN. I COULD SEE IF I HAD THE CAR BEFORE A RECALL NOTICE, BUT I BOUGHT IT AFTER THE RECALL. THIS IS PURE NEGLIGENCE ON GENERAL MOTORS PART AND RED RIVER CHEVY. I WANT ALL OF MY MONEY BACK.

NHTSA ODI 10746334

I PURCHASED A NEW 2015 CHEVROLET IMPALA LT2 ON JUNE 30, 2015 WITH 25 MILES ON THE ODOMETER FROM RED RIVER CHEVY, BOSSIER CITY, LA. THE GPS AND NAVIGATION AND THE WHOLE INFOTAINMENT SYSTEM STOPPED WORKING. ONSTAR COULD NOT LOCATE MY VEHICLE. IT KEPT SAYING I WAS IN TEXAS WHEN I HAVEN'T BEEN TO TEXAS IN THIS VEHICLE. THE CAR MUST HAVE COME FROM TEXAS. THE CAR WAS PLACED IN THE REPAIR SHOP ON JULY 27 AND IS STILL IN THE SHOP. THEY COULD NOT GET IT TO WORK WHILE I WAS AT THE DEALERSHIP. THE BRAKES ON THE CAR HAVE A BURNING SMELL TO THEM AND HAVE A CREEKING SOUND. WHEN I STOP IT SOUNDS LIKE SOMETHING IS RUBBING THE TIRES. I ASKED ABOUT THE BRAKES, I WAS TOLD IT COULD NOT BE FIXED BECAUSE GM HAS NOT RELEASED THE SOFTWARE TO FIX THE PROBLEM AND THE SOUND THE BRAKES MAKE, HE STATED HE PROBABLY COULDN'T FIX THE SOUND. THE ROAD NOISE IN THIS CAR IS REALLY LOUD NOW. IT WASN'T LOUD LIKE THIS WHEN I PURCHASED THE VEHICLE. MY 83 YR OLD MOTHER MENTIONED THE NOISE AND SHE'S HARD OF HEARING. A LOCAL MECHANIC TOLD ME BALL BEARINGS WILL MAKE THAT TYPE OF NOISE. I KNOW GM INSTALLED BAD SWITCHES, I HOPE THEY DIDN'T INSTALL BAD BRAKES AND BALL BEARINGS. THEY ARE AWARE OF THE SOUND AND I WAS TOLD ITS JUST LOUISIANA HIGHWAYS. WHAT AM I SUPPOSED TO DO ABOUT THE BRAKE ISSUE? I WOULD LIKE A NEW CAR THAT IS SAFER TO DRIVE. IT HAS NOT BEEN 30 DAYS CAN I GET A REFUND OR ANOTHER VEHICLE?

NHTSA ODI 10744482