What 298 owners told NHTSA about the 2015 Chevrolet Impala

The contact owned a 2015 Chevrolet Impala. The contact stated that while the vehicle was parked, turned off, and unoccupied, the front of the vehicle had caught fire. The fire was extinguished by the local fire department. The fire department indicated that the failure may have occurred due to a mechanical malfunction of the vehicle. The vehicle was consumed by the fire. A police report was not filed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was 172,000

NHTSA ODI 11695820

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 20 MPH SMOKE WAS DETECTED FROM UNDERNEATH THE HOOD. UPON EXITING VEHICLE, THE CONTACT NOTICED OIL EMERGING FROM ENGINE. THE LOW OIL PRESSURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THE ROCKER ARM CONTROL NEEDED TO BE REPLACED. THE CONTACT CALLED HERRIN-GEAR CHEVROLET (1685 HIGH ST, JACKSON, MS 39202 601) 354-3882) WHOM INFORMED HER THAT THE PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 104,928.

NHTSA ODI 11324373

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING CAUSING ANOTHER VEHICLE TO CRASH INTO THE REAR. THE CONTACT MENTIONED THAT THE POLICE WAS THERE BUT WAS UNAWARE IF A REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THERE WERE NO INJURIES. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO A TIRE FACILITY WHERE THE FAILURE WAS UNDETERMINED THE VEHICLE WAS THEN TOWED TO SERRA CHEVROLET BUICK GMC OF NASHVILLE (2340 GALLATIN PIKE N, MADISON, TN 37115 (615) 543-5456) WHERE THE CONTACT FAILED TO REMEMBER THE DIAGNOSIS HOWEVER, DID RECALL THAT THE BATTER WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT PROVIDED.

NHTSA ODI 11242829

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE THE CONTACT WAS PARALLEL PARKING WITH ONE FOOT ON THE BRAKE PEDAL, HE OPENED THE DRIVER'S DOOR AND PLACED THE OTHER FOOT ON THE OUTSIDE PAVEMENT. THE VEHICLE SUDDENLY SURGED FORWARD AND PULLED THE CONTACT OUT OF THE VEHICLE. THE CONTACT'S FOOT BECAME PINNED BY THE REAR WHEEL OF THE VEHICLE. IT TOOK THE CONTACT HALF AN HOUR TO WIGGLE OUT FROM UNDER THE VEHICLE. THE CONTACT QUICKLY SHUT OFF THE VEHICLE. THE CONTACT WAS BRUISED AND SCRATCHED AND LATER RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE DEALER (NIMNICHT CHEVROLET, 1550 CASSAT AVENUE, JACKSONVILLE, FL 32210, (904) 677-8823) DIAGNOSED THAT THE PURGE SOLENOID WAS STUCK OPEN AND CAUSED THE VEHICLE TO LURCH FORWARD. THE VEHICLE WAS REPAIRED. A WEEK LATER, WHILE DRIVING, THE ENGINE REVVED AND THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH BOTH FEET. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND THE ENGINE IMMEDIATELY DECREASED FROM 3,000 RPMS. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED A CLAIM NUMBER. THE MANUFACTURER SENT A CLAIMS REPRESENTATIVE TO VISIT THE CONTACT, TAKE PICTURES, AND RECORD THE FAILURE. THE CONTACT WAS WAITING FOR A REPRESENTATIVE FROM THE MANUFACTURER TO CALL HIM BACK. THE FAILURE MILEAGE WAS 29,000. *TT*JB

NHTSA ODI 11166037

ENGINE FIRE

NHTSA ODI 11060920

PARKED CA ON CONCRETE DRIVEWAY OF RESIDENTIAL HOME AT APPROX. 9:30PM 8/5/17 LOCKED CAR & WENT TO BED. WAS AWAKENED AT 5:30AM AND TOLD CAR WAS ON FIRE. CAR WAS DESTROYED BEFORE FIRE DEPT. ARRIVED..

NHTSA ODI 11013659