Jul 23, 2019Visibility & wipers
THE REAR WINDOW IS SMALL AND I DEPEND ON THE BACK UP CAMERA BUT IT IS DARK AND I CANNOT SEE A PERSON BEHIND THE CAR -- THE DEALERSHIP SAYS THAT'S THE WAY IT'S MADE AND GM GOES WITH THEIR DEALERSHIP -- THEY'RE WRONG -- TRIED TO GET IT FIXED SEVERAL TIMES WITH NO LUCK
NHTSA ODI 11234192
Jul 19, 2019Electrical system
FOR SEVERAL MONTHS I WAS HAVING A PROBLEM WITH MY SIDE BLIND ZONE ALERT SYSTEM . DURING DIAGNOSTIC TESTING IT WOULD APPEAR TO BE WORKING. FINALLY THE PROBLEM WAS IDENTIFIED, REPLACED BY THE DEALERSHIP, NO COST TO ME, AND REPLACEMENT IS WARRANTED UP TO 80,000. NOW, A WEEK AFTER HAVING THE BLIND ZONE ALERT SYSTEM REPAIRED ,I STARTED MY CAR, AND NOTED MY DIC , ON THE INSTRUMENT CLUSTER WENT DARK, THE RADIO WENT DEAD, REAR VIEW CAMERA DID NOT WORK ETC, ETC. DROVE APPROX. TEN MILES, PARKED VEHICLE. APPROX. A HOUR LATER, STARTED VEHICLE, DIC IS NOW WORKING. I'M CONCERNED THAT THE ELECTRICAL SYSTEM IS FAULTY. I CONTACTED THE DEALERSHIP, AND THEY STATED, SINCE IT IS NOW WORKING, THERE IS NO WAY OF TELLING WHAT IS WRONG, AS LONG AS IT IS WORKING AGAIN. I'M CONCERNED THAT THE ELECTRICAL SYSTEM WILL FAIL AGAIN AND I MAY BE STRANDED SOMEWHERE. I ONLY HAVE 25,000 MILES ON MY 2015 2LT IMPALA!
NHTSA ODI 11233400
Jul 15, 2019Electronic Stability Control (esc)Brakes
WHENEVER I TURN THE STEERING WHEEL TO THE LEFT, THE STABILITRACK AND ABS DASHBOARD LIGHTS COME ON AND THE READ-OUT PANEL SAYS BOTH SYSTEMS NEED SERVICE AND THESE LIGHTS STAY ON AND THE SYSTEMS SHUT-OFF MAKING THE VEHICLE LESS SAFE. I SHOULD POINT OUT THAT THE LIGHTS COME ON WHEN THE PAVEMENT IS DRIVE AND ITS WARM OUT. WHY IS THIS HAPPENING TO THE RELATIVELY NEW CAR WITH BARELY 50,000 MILES. THE CAR IS DESIGNED TO BE DRIVEN WITH THE STABILITRACK AND ABS SYSTEMS WORKING PROPERLY. I'VE LOOKING INTO THIS ON-LINE AND IT APPEARS MANY PEOPLE WITH IMPALA'S ARE EXPERIENCING THE SAME ISSUE. PEOPLE HAVE PAID TO HAVE PAID TO HAVE THE WHEEL BEARING ASSEMBLIES REPLACE, BRAKES REPLACE, SENSORS REPLACES, ONLY TO HAVE THE "SERVICE" LIGHT COME BACK ON SOON AFTER THE SERVICE HAS BEEN COMPLETED. FROM MY READING, IT APPEARS GM NEEDS TO ISSUE A RECALL TO FIX THIS ISSUE. THANK YOU
NHTSA ODI 11232018
Jul 11, 2019Electrical system
TAKATA RECALL. SIDE DETECTION SERVICE MESSAGE CENTER LIGHT IS A DAILY MESSAGE. ALSO RADIO BLACK SCREEN. RADIO SHORT,DASH BLACK SCREEN.
NHTSA ODI 11230987
Jun 30, 2019Electrical system
WHILE DRIVING, SIDE DETECTION ERROR. ALL GAUGES STARTED JUMPING AROUND AND NOT WORKING. AFTER SHUT OFF CAR AND TRIED TO RESTART, IT WOULDN'T TURN OVER. CHECKED AND BATTERY WAS OK BUT IGNITION WAS ACTING LIKE NO POWER. TOW TRUCK TO THE DEALER. DEALER SAID IT WAS A KNOWN ISSUE AND THEY WOULD REPAIR FOR FREE. THAT WAS 6 WEEKS AGO AND IT IS STILL SITTING AT DEALER BECAUSE THE PART IS ON BACK ORDER. CHEVROLET WILL NOT COVER THE COST OF A RENTAL VEHICLE. I HAVE TALKED TO 4 DIFFERENT PEOPLE (I HAVE KEPT ESCALATING) OVER A 3 WEEK PERIOD - HOWEVER WITH NO RESOLUTION. AFTER MY LAST REQUEST FOR ESCALATION, THEY SAID I WOULD GET A CALL BACK IN 3-5 DAYS. THAT WAS 2 WEEKS AGO AND I'VE NEVER RECEIVED A CALL BACK. DEALERSHIP IS UNABLE TO PROVIDE AN ESTIMATE OF WHEN THE PART WILL BE AVAILABLE.
NHTSA ODI 11228553
Jun 28, 2019Fuel system
THE INTAKE ROCKER ARM OIL CONTROL VALVE DETERIORATES AND PIECES GET LODGE IN THE CAM COVER PASSAGES. CAUSES VEHICLE TO MISFIRE AND NOT SHIFT PROPERLY. HAPPENS WHILE SITTING IDLE OR MOVING
NHTSA ODI 11223183
Jun 28, 2019Electrical system
BLIND SIDE DETECTION SYSTEM RECALL IS ONLY FOR 5 YEARS AND 80000 MILES. CHEVY KNOWING THIS IS A BAD PART, SHOULD HAVE TO FIX ALL SYSTEMS THAT FAIL DUE TO BAD MODULES.
NHTSA ODI 11228272
Jun 26, 2019Fuel system
P0442(EVAP SMALL LEAK) USING EVAP TOOL J-41413-200,PRESSURE TESTED THE EVAP SYSTEM WHILE PERFORMING SYSTEM SEAL.FOUND THAT THE EVAP PURGE SOLENOID IS LEAKING.PLUGGED THE EVAP PURGE SOLENOID PORT AND FOUND EVAP PRESSURE LOSS NOT PRESENT. REVIEWED TECH 685 AND 201 HISTORY.PARTS WARRANTY CAUSE:FAILED PURGE SOLENOID FAILURE INSTALLED NEW EVAP PURGE SOLENOID.RETESTED AND VERIFIED SYSTEM SEAL. GM PARTS WARRANTY LO: 4025690 1.2 0329/6579 ORIGINAL RO# 495351 58101 MILES 03/14/2019 I HAD THIS CAR IN FOR THE SAME REPAIR MARCH 14, 2019 AND AGAIN JUNE 26, 2019. WHAT IS WRONG WITH THIS CAR THAT THIS PART GOES OUT SO OFTEN?
NHTSA ODI 11222645
Jun 24, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING, THE SPEED FAILED TO EXCEED 50 MPH AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY CHEVROLET BUICK GMC (1220 E STONE DR, KINGSPORT, TN 37660, (423) 343-5036) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID WAS DIRTY AND NEEDED TO BE FLUSHED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO JACKSON CHEVROLET BUICK GMC (1975 N MAIN ST, LAFAYETTE, GA 30728,(706) 638-4222) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 79,361.
NHTSA ODI 11222141
Jun 23, 2019Electrical systemFire
BLIND SIDE DETECTORS MALFUNCTION, SMELL OF WIRE BURNING IN THE CAR, ALL DASHBOARD SYSTEMS STOPPED WORKING WHILE DRIVING ON HIGHWAY.
NHTSA ODI 11221959
Jun 23, 2019Electrical system
BLIND ZONE ALERT MESSAGE IS DISPLAYED ON THE DRIVER INSTRUMENT CLUSTER (DIC) DUE TO WATER INTRUSION. CHEVROLET IS REPLACING THE PART(S) UNDER WARRANTY BUT THE PART(S) ARE CURRENTLY NOT AVAILABLE AND HAVE BEEN ON BACK-ORDER FOR SEVERAL WEEKS. THE FOLLOWING THREE (3) SAFETY FUNCTIONS ARE NOT OPERATING: "REAR CROSS TRAFFIC ALERT", "REAR PARK ASSIST" AND "LANCE CHANGE ALERT WITH SIDE BLIND ZONE ALERT". ALSO HAVE NOTICED THE "FORWARD COLLISION WARNING ALERT" IS NOT FUNCTIONING. GM CUSTOMER CARE STATES THE PART(S) ARE ON ORDER. ESTIMATED DELIVERY TIME IS UNKNOWN.
NHTSA ODI 11221995
Jun 21, 2019Electrical systemElectronic Stability Control (esc)Fire
MY SIDE DETECTION SYSTEM HAS FAILED AND NOT WORKING ON MY 2015 CHEVY IMPALA LT. MY CAR NEARLY CAUGHT ON FIRE TWICE NOW. WHITE SMOKE WAS BILLOWING FROM MY TAILLIGHTS AND BEFORE THAT MY ENTIRE INSTRUMENT CLUSTER WENT DEAD. AT FIRST IT SAID TO HAVE IT SERVICED. THEN MY FOB WOULD NO LONGER UNLOCK MY DOORS WITHOUT MANUALLY USING IT, THE SAME DAY MY CAR WOULD NOT START. I HAD ALL SORTS OF LIGHTS AND WARNINGS GO OFF. MY WHOLE COMPUTER SYSTEM WENT HAYWIRE THUS NOT BEING ABLE TO START MY CAR. AFTER GETTING MY CAR STARTED, I DID NOT HAVE ANY GAUGES, LIGHTS,NOTHING. IT WAS VERY DANGEROUS DRIVING
NHTSA ODI 11221825
Jun 17, 2019Steering
I WAS PULLING OUT OF THE GAS STATION ON TO A BUSY HIGHWAY WHEN THE STEERING WHEEL BECAME VERY DIFFICULT TO MOVE AND A MESSAGE CAME UP ON MY DASH SAYING "WARNING: POWER STEERING SYSTEM FAILURE DRIVE WITH CAUTION. I WAS ABLE TO GET THE CAR TO A PARKING LOT AND POWER CYCLE WITH NO EFFECT. AFTER LETTING THE CAR SIT FOR 15 MINUTES I RESTARTED IT AND THE POWER STEERING WAS WORKING NORMALLY. THIS IS THE SECOND TIME IT HAS FAILED.
NHTSA ODI 11220572
Jun 15, 2019LightsBody & structure
WATER FILLING TRUNK AND GETTING THE BACK SEAT CARPET WET. MOLD SMELL UNTIL I DISCOVERED THE TRUNK NEEDS TO BE DRAINED. FOUND LEAKING GASKETS ON TAIL LIGHTS. BUMPER NEEDS TO BE REMOVED. COMMON PROBLEM DEALER WILL NOT FIX UNDER WARRANTY. I ONE OF THE TAIL LIGHTS ALSO FAILED. 38K MILES
NHTSA ODI 11220312
May 30, 2019Electrical systemAirbags
MY SERVICE AIRBAG LIGHT AS WELL AS CHECK ENGINE LIGHT GO ON AND OFF WITH NO APPARENT REASON. I BELIEVE AN ELECTRICAL ISSUE.
NHTSA ODI 11210804
May 23, 2019Electrical systemLightsBody & structure
THE TRUNK OF THE CAR LEAKS AROUND THE TWILIGHTS CAUSING THE TWILIGHTS TO SHORT OUT AND WATER TO GET INTO THE TRUNK
NHTSA ODI 11209572
May 23, 2019SteeringFuel system
WHILE DRIVING HOME FROM WORK POWER STEERING LOST POWER ON BRIDGE & COULD BARELY TURN WHEEL HAD THE VEHICLE TOWED TO DEALER WHEN I WAS INFORMED IT WAS ALSO LEAKING GAS FUMES
NHTSA ODI 11209583
May 17, 2019Electrical system
SIDE VEHICLE DETECTION GETS HOT AND SMOKES. CAUSING ELECTRICAL MALFUCTION.IN MOTION AND STANDING STILL.
NHTSA ODI 11208191
May 15, 2019Airbags
THE STEERING WHEEL CHEVY EMBLEM HAS A DENT HALF CIRCLE ON THE AIRBAG SECTION AND THE TRUNK WHERE THE SPARE IS STORED IS GETTING WATER MAKING TRUNK MOLD AND MILDEW.
NHTSA ODI 11207851
May 14, 2019Electrical system
MY CAR HAD LESS THAN 60,000 MILES ON IT WHEN IT FIRST SAID SERVICE SIDE DETECTION, NOW I NO LONGER HAVE BLIND SPOT DETECTION, FRONT CAMERA OR ANY OF THE OTHER SAFETY FEATURES I PAID EXTRA TO HAVE. ITS BECAUSE THE COMPUTER FOR IT IS PLACED NON WEATHER PROTECTED IN THE BUMPER OF THE CAR AND AFTER IT GETS EXPOSED TO OUR WEATHER IT RUINS IT. IT'S A PRICEY FIX THAT WILL JUST KEEP GETTING RUINED. ITS A FAULTY ERROR ON CHEVYS END THIS SHOULD BE RECALLED AND REPLACED. WHEN MINE FIRST WENT OUT I READ ABOUT MANY OTHERS HAVING THE SAME PROBLEM, I JUST KEEP WAITING HOPING THAT CHEVY WILL STEP UP AND DO THE RIGHT THING. THIS IS MY 3RD IMPALA I HAVE OWNED, I ALWAYS SWORE THEY WOULD BE MY ONLY CAR BUT NOW THIS WILL BE MY LAST IMPALA I WILL NEVER OWN ANOTHER ONE. WAY TOO MANY ELECTRICAL PROBLEMS.
NHTSA ODI 11207453
May 13, 2019Steering
WHILE I WAS DRIVING, POWER STEERING WAS LOST. IT WAS EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL. I COULD HAVE EASILY CRASHED. THE DASH DISPLAY SHOWED A MESSAGE, CONFIRMING THE PROBLEM. MY OBD SCAN TOOL SHOWED THE TWO FOLLOWING DTC CODES LISTED UNDER POWER STEERING: C00800-12 AND C056D-3B.
NHTSA ODI 11207372
May 6, 2019Electrical system
SIDE BLIND ZONE ALERT IS MALFUNCTIONING. THE DEALER HAS MENTIONED THAT THIS IS DUE TO WATER GETTING INTO THE ELECTRICAL UNIT/MODULE.
NHTSA ODI 11205662
May 2, 2019Electrical system
ON FEBURARY 2ND MY SIDE DETECTION SERVICE ALERT TURNED ON IN MY INFOTAINMENT CENTER AFTER I STARTED THE CAR.. NOW BOTH SIDES DRIVER AND PASSENGER DETECTORS DONT WORK AT ALL.. I FEEL IT'S THE RESULT OF MOISTURE GETTING INTO THE MODULES.
NHTSA ODI 11205324
May 2, 2019SteeringSpeed controlElectronic Stability Control (esc)
SENSORS ON THE BACK BUMPER WENT BAD DUE TO MOISTURE GETTING IN, SCREWED UP ELECTRICAL SYSTEM WHICH IS THE BRAINS OF THE VEHICLE. CHEVY NEEDS TO RECALL THIS CAR, TONS OF OWNERS ARE HAVING THIS EXACT PROBLEM. MY VEHICLE IS CURRENTLY IN THE REPAIR SHOP AND THE SENSORS ARE NOT AVAILABLE DUE TO THE OVERWHELMING NUMBER OF CUSTOMERS THAT ARE HAVING TO PURCHASE THEM. THE REPAIR SHOP CANNOT EVEN BE GIVEN AN EXPECTANT DATE THAT THE SENSORS AND WIRING HEIRNESS WILL BE AVAILABLE. RECALL THESES CARS CHEVY, THEY KNOW THIS IS A MANUFACTURE DEFECT, THIS IS A $1500 FIX THAT THE CUSTOMER IS LEFT TO PAY. WHEN THEY KNOW TONS OF CUSTOMERS WITH THIS VEHICLE ARE HAVING THE VERY EXACT SOME ISSUES. MY VEHICLE WAS IN MOTION WHEN I EXPERIENCED THE ISSUES.
NHTSA ODI 11205399
Apr 30, 2019Electrical system
SIDE DETECTION SYSTEM HAS FAILED AT JUST OVER 38000 MILES.
NHTSA ODI 11204786