What 288 owners told NHTSA about the 2015 Chevrolet Impala Eco Eassist

LEAVING HOME GOING TO THE FUEL STATION TO GET GAS FOR MY CAR. I PULLED OUT OF THE GAS STATION AND STARTING DRIVING DOWN THE ROAD ABOUT 1 MIN IN TO DRIVE MY SERVICE LIGHT CAME ON STATING TO SERVICE MY POWER STEERING, I COULD NOT HANDLE THE CAR, THE STEERING WAS STIFF TO TURN, I HAD TO PULL OVER SHUT DOWN THE CAR WAITED A FEW MINUTES STARTED THE CAR BACK UP AND THE POWER STEERING RETURNED TO NORMAL. SENSE THEN, I HAVE HAD A FEW MORE OCCURRENCES WITH THE POWER STEERING.

NHTSA ODI 11291990

AUDIO DOES NOT WORK. INFO INDICATES "OFF". UNABLE TO TURN AUDIO ON.RECEIVED REAR-END BUMP. AFTERWARD NO SOUND FOR WARNING EQUIPMENT OR RADIO. THE VEHICLE WAS BEGINNING FORWARD MOVEMENT. VERY MINOR DAMAGE TO REAR BUMPER AND TRUNK AUDIO OFF AFTER DAMAGE REPAIRED..

NHTSA ODI 11290618

SIDE DETECTION SYSTEM IS NOT WORKING PROPERLY. IS ALSO CAUSING CAR TO TURN OFF AT LIGHTS AND ONE TIME EVEN STARTED TO SMOKE. S OLD IT WAS COVERED UNDER WARRANTY BUT WHEN I TOOK IT TO THE DEALERSHIP THEY SAID IT WASN'T. ONCE I WAS ABLE TO CONFIRM THAT IT WAS UNDER WARRANTY IT WASN'T ANYMORE BECAUSE I HAD EXCEEDED THE MILES. THIS IS A SAFETY HAZARD AND IS COMMON AMONG PEOPLE WHO OWN THIS YEAR AND BRAND!

NHTSA ODI 11289855

THE COLLISION WARNING SYSTEM ACTIVATES WHILE DRIVING, ELECTRICAL FAILURES CAUSE COMPONENTS TO NOT WORK AND FLICKER OF TURN SIGNALS IN PASSENGER MIRROR .

NHTSA ODI 11287515

WHEN STABILIZER LIGHT COMES ON, THE VEHICLE JERKS AND THE ENGINE RUNS HARD. IT COULD COME ON WHILE DRIVING OR WHEN U TURN ON THE CAR. SOMETIMES THE STABILIZER LIGHT TURNS OFF WHEN SHUTTING OFF THE VEHICLE A FEW TIMES. THE VEHICLE WOULD DRINK A LOT OF GAS WHEN THE STABILIZER IS ON.

NHTSA ODI 11287005

4 TIRE SIDEWALL DRY ROT LEADING TO A PARTIAL SIDEWALL SEPARATION ON 1 TIRE, APPROXIMATELY 1 INCH IN SIZE. THESE WERE NEW 50,000 MI TIRES ON A NEW CHEVROLET. THEY WERE REPLACED AT 48,000 MI. , THERE WAS PLENTY OF TREAD AT TIME OF REPLACEMENT. ALL 4 WERE REPLACED BY DEALER. I HAVE A PICTURE IF NEEDED.

NHTSA ODI 11282064

I WAS DRIVING DOWN THE ROAD BACK IN FEBRUARY A WEEK AFTER I BOUGHT THE CAR WITH 90,000 MILES ON IT ONE OWNER THE STEERING WHEEL LOCKED IN POSITION AND ON THE DASH IT SAID 'SERVICE POWER STEERING DRIVE WITH CARE' I REALLY DIDNT KNOW WHAT HAPPENED AND AND TOLD MY SON I SHOULD GET IT CHECKED OUT BEFORE I GIVE IT TO HIM BUT HE WANTED IT NOW AND IT NEVER HAPPENED AGAIN UNTIL 11/22/19 WHEN HE CAME OUT OF WALMART AFTER CRANKING IT AND KILLING IT AND MINUTES LATER IT RESUMED TO NORMAL. NOW I GOT TO DO SOMETHING

NHTSA ODI 11281927

AIR BAG WARNING LIGHT IN INSTRUMENT CLUSTER GOES ON AND OFF INTERMITTENTLY, WHILE PASSENGER AIR BAG ON/OFF INDICATOR ABOVE WINDSHIELD ALSO GOES ON AND OFF. THIS HAPPENS WHEN THE PASSENGER SEAT IS BOTH OCCUPIED AND UNOCCUPIED AND CAN BE MADE TO GO ON AND OFF BY MOVING PASSENGER SEAT FORWARDS AND BACKWARDS. THIS PROBLEM IS ONGOING. STARTED APPROX. OCT 15, 2019. TODAY IS NOV 21, 2019

NHTSA ODI 11281648

WHEN I STARTED MY CAR THIS MORNING, I GOT AN MESSAGE ON THE INSTRUMENT PANEL THAT SAID SERVICE POWER STEERING DRIVE WITH CARE. WHEN I PUT THE CAR IN REVERSE, I COULD BARELY TURN THE STEERING WHEEL. I LOOKED UP THE SERVICE MESSAGE AND SAW THAT THIS CAR DOES NOT USE POWER STEERING FLUID, BUT RATHER AN ELECTRICAL SYSTEM FOR CONTROLLING THE STEERING. AT THAT POINT I HAD TO LEAVE IT AT HOME SO IT CAN BE TAKEN TO THE MECHANIC. THIS HAPPENED WITH 72,180 MILES ON THE VEHICLE.

NHTSA ODI 11277474

THE PASSENGER, REAR SEATBELT LOCKED AND WILL NOT RELEASE. DEALERSHIP STATED THE SEATBELT FAILED BUT DID NOT KNOW WHY, BUT IT NEEDED TO BE REPLACED. WE WERE PLACING GRANDSON INTO SAFETY SEAT AND WENT TO PULL THE SEATBELT (OVER SHOULDER) AND IT WOULD NOT RELEASE. DRIVER SIDE REAR WORKS PROPERLY AS WELL AS THE LAP BELT IN CENTER. THE CAR HAS APPROX. 70600 MILES. THE REAR SEATS ARE RARELY USED. COST OF REPAIR, (WITHOUT DISMANTLING IT) IS $385. THIS FAILURE CAUSED NO INJURIES, HOWEVER IF IT FAILS LOCKING UP IS IT POSSIBLE TO FAIL COMPLETELY AND NOT SERVE IT'S SAFETY COMPONENT REQUIREMENT.

NHTSA ODI 11271682

EB I84 LEAVING BAKER CITY OR, 70MPH, COMING UP ON A SERIES OF "SLOW SPEED" S CURVES AND THE ELECTRIC POWER STEERING SHUT DOWN. MESSAGE ON DIC SAYS "SERVICE POWER STEERING DRIVE WITH CARE" WHEEL WOULD HOLD WHATEVER POSITION IT WAS PUT IN AND WOULD NOT RETURN TO CENTER WITHOUT SIGNIFICANT FORCE. NEARLY PUT THE CALL INTO THE CONCRETE BARRIER. JUST BARELY KEPT IT ON THE ROAD. STEERING WOULD NOT MAINTAIN CENTER. KEPT TRYING TO REST JUST LEFT OR RIGHT OF CENTER FORCING US TO 'WEAVE' BACK AND FORTH AS WE LIMPED THE CAR HOME.

NHTSA ODI 11271107

MY CHECK ENGINE LIGHT CAME ON WHILE DRIVING. I TOLD MY CAR TO THE MECHANIC AND I WAS TOLD MY MASS ENGINE AIRFLOW NEEDED TO BE REPLACED. TWO DAYS LATER THE CHECK ENGINE LIGHT WAS ON AGAIN. RETURN TO THE MECHANIC AND WAS TOLD MY O2 SENSORS NEEDED TO BE REPLACED. REPLACED AS RECOMMENDED. I WAS DRIVING DOWN THE HIGHWAY AND THE LIGHT CAME ON AGAIN ALONG WITH A MESSAGE THAT SAID REDUCE SPEED. AT THIS POINT, MY CAR SLOWED DOWN BY ITSELF WHILE I WAS GOING 60 MILES PER HOUR. I COULD NOT ACCELERATE. LUCKILY THERE WERE NO CARS BEHIND ME. REVIEWING THE CHEVROLET FORUMS AND IMPALA FORUMS, THIS APPEARS TO BE A KNOWN ISSUE AND GM IS NOT DOING ANYTHING ABOUT IT. READING SOME OF THE STORIES, I CONSIDER MYSELF LUCKY. AIRBAG THE PASSENGER AIRBAG LIGHT HAS COME ON AND WILL NOT GO OFF. I TOOK IT TO THE DEALERSHIP, AND THEY TOLD ME THAT IF I AM IN AN ACCIDENT, THE AIRBAG WILL NOT DEPLOY BECAUSE THE CAR ISN'T RECOGNIZING SOMEONE IS IN THE SEAT. THEY SAID TO ME THAT GM ISSUED A RECALL FOR THIS PROBLEM; HOWEVER, MY CAR WAS NOT INCLUDED. I SPOKE WITH A GM REPRESENTATIVE WHO CONFIRMED THE RECALL. THE GM REPRESENTATIVE SAID ALTHOUGH THE CODE IS SHOWN ON THE DIAGNOSTIC PERFORMED AT THE CERTIFIED DEALER MY VIN WAS NOT COVERED; HOWEVER, THEY OFFERED TO COVER HALF OF MY COST. HE TOLD ME THAT IF GM EXPANDED THE RECALL TO INCLUDE MY VIN THEN I COULD SEND IN MY RECEIPT FOR A REFUND.

NHTSA ODI 11270715

OUR SAFETY ISSUE STARTED WITH COLLISION SENSORS COMING ON WHEN NO ONE WAS IN A LANE NEXT TO US. THEN THE LIGHT WOULD STAY ON IN SIDE THE VEHICLE AFTER CAR WAS SHUT OFF. PROBLEM STARTED AROUND 35,000. PROBLEM SELF CORRECTED, HOWEVER AT 36,100 MILES THE SENSOR FOR INDICATING CARS IN THE BLIND SPOTS ON RIGHT SIDE OF CAR COMPLETELY FAILED. IF YOU HAVE EVER DRIVEN A 2015 IMAPA ONE WILL QUICKLY NOTICE THE LARGE BLIND SPOT AREAS AND THE IMPORTANCE OF THESE SAFETY DEVICES. STARTED HAVING PROBLEMS WITH KEY FOB, THEFT SYSTEM, RADIO, ETC AT 40,900 MILES. THIS BECAME A MUST FIX NOW. A MODULE KIT HAS BEEN ORDERED (02195-C) AND THIS IS SUPPOSE TO FIX THE PROBLEMS. BAD SENSOR OR SENSORS IN THE BUMPER. PART IS ON BACK ORDER SO THIS INDICATES TO ME THE PROBLEM MAY BE A BIT MORE WIDE SPREAD IMPACTING CHEVY OWNERS AND THERE SAFETY. NOW OF CONCERN I READ THIS HAS BEEN A KNOWN PROBLEM WITHIN CHEVY BUT THE VEHICLE PROBLEM WAS NOT ADDRESSED IN NEW MODELS OR FIXED FOR FREE IN A TIMELY MANNER. HOPEFULLY THIS BECOMES A RECALL ITEM AND ADVERTISED TO CURRENT OWNERS.

NHTSA ODI 11268926

MY 2015 CHEVY IMPALA SERVICE SIDE DETECTION SYSTEM WARNING ALERTED AND ALL OF A SUDDEN THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN AND CAME BACK ON WHILE DRIVING THE VEHICLE ON THE HIGHWAY.. TOOK THE VEHICLE TO THE DEALERSHIP WAS TOLD TO CONTACT GM AND WAS TOLD THAT DUE TO MILEAGE THERE WAS NOTHING THAT COULD DONE. UPON RESEARCH FOUND OUT THAT MY VEHICLE IS NOT THE ONLY ONE THAT EXPERIENCE THIS ISSUE.

NHTSA ODI 11266176

SIDE DETECTION SENSOR WENT OUT, PARK ASSIST SYSTEM OUT, TIRE MONITOR SYSTEM OUT, ALL AT ONCE. HAD SMOKE COMING FROM A SENSOR IN THE BACK OF THE VEHICLE. ELECTRICAL SYSTEM AFFECTED, WHEN DRIVING, ALL DASHBOARD LIGHTS FLASH AT ONCE THEN MAY NOT DO IT AGAIN FOR WEEKS, CAR GOES QUIET WHEN DRIVING FOR A SECOND LIKE ITS SHUT DOWN THAN WORKS AGAIN.

NHTSA ODI 11258271

P16D0 CODE

NHTSA ODI 11255473

WHILE MAKING LEFT TURNS OR BACKING UP GRINDING NOISE TOOK IT TO INDEPENDENT SHOP REPLACED WHEEL BEARING STILL CONTINUED REPLACED OTHER WHEEL BEARING AT THAT TIME RACK AND PINION WAS LEAKING HAD THAT REPLACED 2 DIFFERENT TRIPS TO THE SHOP AND AROUND 2000 AFTER ABOUT 6 WEEKS STARTED BACK UP AGAIN. I START TO LOOK INTO IT AND I SEE A LOT OF FOLKS ARE HAVING THE SAME PROBLEMS WITH THIS I BELIEVE IT'S THE ABS WIRE HARNESS IS TO SHORT AND WITH BRAKE OVER TIME. I FEEL IF I FIX THIS WITH A NEW HARNESS IT WILL JUST BREAK AGAIN. MY NEEDS TO FIX THIS PROBLEM AND MAKE A NEW HARNESS. I BOUGHT THE CAR IN OCT 16 WITH ABOUT 40K STARTED TO HAPPEN NOT LONG AFTER VERY INTERMITTENT UNTIL MAY WHEN I COULDN'T GET OUT OF MY NEIGHBORHOOD WITH OUT STABILATRAK AND ABS LIGHTS GOING OFF WHEN I TOOK IT IN LIKE I SAID 6 WEEKS LATER JUST AS BAD AND OUT THE MONEY

NHTSA ODI 11253745

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING, THE VEHICLE VIBRATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT REPLACED THE ROTORS AND THE BRAKE PADS ON THE VEHICLE. ONCE THE CONTACT APPLIED THE EMERGENCY BRAKE, THE VIBRATION RECURRED. THE CONTACT PLACED THE OLD ROTORS BACK ON THE VEHICLE IN AN EFFORT TO ALLEVIATE THE VIBRATION. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V541000 (PARKING BRAKE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000.

NHTSA ODI 11245917

AIR BAG SENSOR STARTED TO COME ON RANDOMLY.

NHTSA ODI 11244073

THE AUTOMATIC OCCUPANT SENSING SYSTEM (AOS) IS FAILING TO RECOGNIZE THE FRONT PASSENGER. THE SERVICE AIRBAG ALERT GOES OFF AND ON EVERY 3 TO 4 MINUTES. THERE WAS A RECALL ON THE 2015 CHEVY IMPALA FOR THIS SAME ISSUE BUT SOMEHOW MY VEHICLE WAS NOT ASSOCIATED WITH THIS RECALL. I BELIEVE THAT THIS MAY BE IN ERROR. I FEAR FOR MY DAUGHTERS SAFETY ,AND HAVE HAD CONTINUOUS ISSUES WITH VEHICLE INCLUDING MAJOR ELECTRICAL, KEY FOB, BATTERY CHARGING, COMPLETE AC FAILURE WHICH WILL BE A 2400.00 CHARGE IN WHICH I CANT AFFORD ON TOP OF THE AIR BAG ISSUE AND HAVE GOTTEN NO RESOLUTION. I AM A SINGLE MOM AND THIS IS MY FIRST VEHICLE THAT I HAVE FINANCED, THIS IS A TOTAL NIGHTMARE. PLEASE INVESTIGATE AND HOPEFULLY FOLLOW UP WITH THIS ISSUE. THANKS

NHTSA ODI 11243313

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING CAUSING ANOTHER VEHICLE TO CRASH INTO THE REAR. THE CONTACT MENTIONED THAT THE POLICE WAS THERE BUT WAS UNAWARE IF A REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THERE WERE NO INJURIES. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO A TIRE FACILITY WHERE THE FAILURE WAS UNDETERMINED THE VEHICLE WAS THEN TOWED TO SERRA CHEVROLET BUICK GMC OF NASHVILLE (2340 GALLATIN PIKE N, MADISON, TN 37115 (615) 543-5456) WHERE THE CONTACT FAILED TO REMEMBER THE DIAGNOSIS HOWEVER, DID RECALL THAT THE BATTER WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT PROVIDED.

NHTSA ODI 11242829

MY 2015 CHEVY IMPALA LT SPONTANEOUSLY CAUGHT FIRE WHILE MY HUSBAND, MYSELF AND TWO DOGS WHERE IN MOTION DRIVING UP I-95 N TO MY GRADUATION. THE ONLY WARNING WE RECEIVED WAS TO SERVICE STABILITRAK WHICH HAS CAME ON AT THAT TIME WHEN THE CAR WAS ALREADY ON FIRE. THERE WAS NOT RECENT WORK DONE ON THE CAR. UNKNOWN WHY THIS OCCURRED

NHTSA ODI 11242612

MY BLIND SPOT LIGHT STAYS ON, ON THE PASSENGER SIDE OF MY REAR VIEW MIRROR. ITS BEEN ON FOR 6 DAYS & THE DISPLAY SAYS SERVICE SIDE DETECTION SYSTEM. IT IS ON ALL THE TIME EVEN WHEN THE CAR IS OFF.

NHTSA ODI 11240410

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE SERVICE AIR BAG WARNING INDICATOR DISPLAYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. GUNN CHEVROLET (1650 I-35 NORTH SELMA, TX) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

NHTSA ODI 11234349

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY FOB BUTTONS DETACHED, THE VEHICLE SPONTANEOUSLY STARTED, AND THE TRUNK UNLOCKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED SONS CHEVROLET (3615 MANCHESTER EXPY, COLUMBUS, GA 31909, (706) 322-8888) TO INFORM THEM OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 47,060.

NHTSA ODI 11234080