What 288 owners told NHTSA about the 2015 Chevrolet Impala Eco Eassist

2015 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO DEFECTIVE BLIND SPOT DETECTION SYSTEM. *LD *TR THE CONSUMER STATED HE HAD TO PAY ALMOST HALF THE REPAIRS WHICH IN COST IS OVER $600. *TR *JS

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INITIAL WARNING LIGHT WAS "SERVICE SIDE DETECTION SYSTEM" BUT THEN RESULTED MASS ELECTRICAL FAILURE. ALL WARNING LIGHTS ON MY DASHBOARD WERE LIT UP. ALL THE GAUGES ON MY DASHBOARD WERE AT ZERO. THE FOLLOWING VEHICLE MESSAGES WERE TRIGGERED: SERVICE FRONT CAMERA, SERVICE PARK ASSIST, SERVICE SIDE DETECTION SYSTEM, SERVICE AIRBAG, SERVICE TIRE MONITORING SYSTEM. I SPORADICALLY LOST POWER IN THE INFOTAINMENT SYSTEM AND CLIMATE CONTROL SYSTEMS. I TOOK THE VEHICLE TO CHEVROLET CERTIFIED SERVICE AND AFTER 3 HOURS THEY INDICATED THEY REPLACED A COUPLE BLOWN FUSES AND THAT ALL SYSTEMS WERE UP AND RUNNING EXCEPT THE "SIDE DETECTION SYSTEM". AT THAT POINT, I HAD TO LEAVE AND GO TO WORK. WITHIN THE DAY, I WAS BACK A SQUARE ONE WITH ALL OF THE SAME ISSUES. AFTER TAKING IT BACK A SECOND TIME, THEY INDICATED THAT THEY NEEDED TO REPLACE THE "REAR SI MODULE" IN ORDER TO FIX THE ISSUE. SO, AFTER IT ALL I WAS WITHOUT A CAR FOR 5 TOTAL DAYS AND STUCK WITH A BILL OF $1600. THIS EXACT ISSUE IS REPORTED SEVERAL TIMES SPECIFICALLY ON THIS SITE. SEEMS TO BE AN ISSUE THAT CHEVROLET NEEDS TO ADDRESS.

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BLIND SPOT SENSORS CORODE AND FAIL. SAFETY HAZARD AND EXPENSIVE. AT APPROXSIMATELY 50000 MILES MY BLIND SPOT SENSOR ILLUMINATED AND WOULDNT SHUT OFF.THE DEALER SAID SENSOR CORRODED AND FAILED,THE TECH SAID THIS IS A COMMON PROBLEM.THE PARTS ARE BACK ORDERED DO TO SO MANY FAILURES

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SIDE OBJECT DETECTION SYSTEM FAILED 1ST (2/2018). SEE ATTACHMENT FROM ENGINEERING AT MY FORMER EMPLOYER (GMPG). 2ND ISSUE: DASH ILLUMINATION GOES BACK & FORTH FROM NORMAL TO EXTREMELY BRIGHT, DIMMING INOP. 3RD ISSUE SAFETY...WHEN VEHICLE IS STARTED, ERROR MESSAGES FOR AIRBAG, SIDE OBJECT DETECTION, FRONT & REAR CAMERA-HVAC COMPLETELY INOP. RADIO INOP-BEGINS WORKING AFTER ELECTRIC FACEPLATE LIFTED ON RADIO. HVAC & AIRBAG REMAIN INOP. ASKED DEALERSHIP ABOUT SIDE OBJECT ISSUE- THEY HAVE NO INFO ON THIS. ADDITIONAL PROBLEMS STARTED 2/13/2019. WHEN STARTING WITH RKE, SIDE OBJECT LIGHTS IN MIRROR ILLUMINATED SITTING IN A PARKING LOT. THEY HAVE NOT ILLUMINATED WHILE DRIVING IN OVER A YEAR. NO HEAT OR DEFROST WORKING-BIG SAFETY ISSUE IN WINTER WEATHER.

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2015 CHEVY IMPALA SIDE BLIND ZONE LEFT SIDE ALERT FAILED TO WORK, AND ACCORDING TO MY CHEVROLET SERVICE SHOP IT WAS THE CAUSE OF THE ENGINE NOT STARTING, THE ENGINE KILLING AFTER STARTING REMOTELY, AND THE CAUSE OF MASS COMMUNICATION FAILURE ALERTS WITH AND BETWEEN THE VEHICLE'S OTHER SAFETY AND NON SAFETY ELECTRICAL COMPONENTS. NONE OF THE CARS DASH GAGES WORKED FOR ABOUT 1 MINUTE AFTER THE MASS ALERT HAPPENED. 10 MILES AFTER I HAD THE LEFT SIDE BLIND ZONE ALERT REPLACED, I RECEIVED AN ALERT THAT A BLIND ZONE ALERT NEEDED SERVICE. IT TURNS OUT THE RIGHT SIDE BLIND ZONE ALERT FAILED AFTER HAVING THE LEFT SIDE REPLACED. MY DAUGHTER HAS THE EXACT SAME VEHICLE AND SHE IS GETTING THE SERVICE BLIND SIDE ALERT ALERT AFTER HAVING BOTH LEFT AND RIGHT SIDE MODULES REPLACES A YEAR AND A HALF AGO. THE COST TO REPLACE BOTH LEFT AND RIGHT MODULES IS OVER $1400. THE MASS SYSTEM FAILURE ALERTS HAPPENED WHEN THE VEHICLE WAS PARKED AND ENGINE RUNNING.

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SIDE COLLISION DETECTION SENSORS GO OUT AND IT IS A VERY COSTLY REPAIR. ALL MY WARNING SENSORS WENT OUT BEFORE, LUCKILY THIS WAS JUST A FUSE. BUT THE SIDE DETECTION IS STILL. PEOPLE PAY EXTRA MONEY FOR THESE SAFETY FEATURES AND THEY SHOULD WORK! MINE WENT OUT ABOUT 1000 MILES OVER 36000 MILE WARRANTY AND THE EXTENDED WARRANTY I PURCHASED DOESN'T COVER THIS. PASSENGER SIDE DETECTION WENT OUT WHEN DRIVING. ALL OTHER CAR WAS STATIONARY. FROM WHAT I'VE RESEARCHED THESE CAN CAUSE NUMEROUS PROBLEMS IN THE CARS COMPUTER SYSTEM IF NOT FIXED. I CAN FIND THOUSANDS OF COMPLAINTS LABOUR THIS ISSUE ON THE INTERNET. GM SHOULD TAKE RESPONSIBILITY AS THIS IS A SAFETY ISSUE!

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TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE REVERSING OUT OF A PARKING SPACE, THE REAR CAMERA FAILED TO OPERATE AND THE DRIVER'S SIDE LANE DEPARTURE ALERT FAILED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DOAN CHEVROLET, 5049 W RIDGE RD, SPENCERPORT, NY 14559) WHERE IT WAS DIAGNOSED THAT THE MODULE HARNESS WAS CORRODED AND THERE WAS WATER INTRUSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED TO ASSIST THE CONTACT WITH HALF OF THE REPAIR COST. THE APPROXIMATE FAILURE MILEAGE WAS 41,990.

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WITH NO PARTICULAR TRIGGER, MY SENSORS STARTED TO FAIL ONE BY ONE. THEN, MY RADIO TOUCH DISPLAY WENT OUT. NOW, MY CAR WILL RANDOMLY SHUTDOWN WHILE DRIVING, GO INTO THEFT MODE, OR HAVE THE ENTIRE DASH SYSTEM MALFUNCTION, LEAVING ME WITH LITTLE TO NO FUNCTIONALITY OTHER THAN STEERING. A DETAILED THREAD OF THE ISSUE AND OTHERS HAVING THESE ISSUES CAN BE FOUND IN THE FOLLOWING FORUMS. HTTP://WWW.IMPALAFORUMS.COM/CHEVY-IMPALA-9TH-GEN-DISCUSSION/1585778-BAD-BCM.HTML HTTP://WWW.IMPALAFORUMS.COM/AUDIO-VIDEO-AND-ELECTRONICS/1798162-MYLINK-TOUCH-DISPLAY-SHUT-OFF-AFTER-HITTING-POT-HOLE.HTML

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TL* THE CONTACT OWNED A 2015 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED, FLAMES APPEARED FROM THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT IT WAS CAUSED BY AN ELECTRICAL ISSUE. THE VEHICLE WAS DESTROYED AND TOWED TO A TOWING LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

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TRUNK AUTOMATICALLY POPS OPEN WHILE DRIVING DOWN THE HIGHWAY/ROAD, WHILE PARKED, AND WHEN INITIALLY STARTING AND WON'T PROPERLY CLOSE DUE TO THE LATCH RECYCLING CONSTANTLY WHEN IT POPS OPEN. PURCHASED VEHICLE IN OCT 2015 AND REPORTED TO THE DEALERSHIP WITHING THE FIRST COUPLE DAYS. IT HAS BEEN IN TO HAVE REPAIRED ON 3 SEPARATE OCCASIONS WITH THE SAME ISSUE REOCCURRING. EXTREMELY UNSAFE!

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2015 CHEV. IMPALA-SHORTLEY AFTER I PUT THE KEY IN THE IGNITION TO START IT. I PUT IT IN REVERSE OR DRIVE THE CAR HESITATE THEN GERKS IN THE DIRECTION IM GOING. THEREVVVVBBVCDEEB BFVB B FV BB IS A DELAY IN EVERTHING ON THE DASHBOARD. EX. IF I TRY TO TURN THE RADIO UP RIGHT AFTER STARTING MY CAR THE VOLUME WILL NO TURN UP.

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TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HORN SYSTEM FAILED. THE CONTACT HAD TO PRESS THE HORN WITH FORCE TO BE ABLE TO SOUND A WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HORN SYSTEM WAS OPERATING NORMALLY. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

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STARTED HAVING ISSUES WITH THE CV AXLES POPPING WHEN STARTING AND STOPPING AT 18000 MILES. MOTOR MOUNT WENT BAD SHORTLY AFTER AND STEERING STARTED ACTING REALLY SLUGGISH WHEN TRYING TO TURN. AROUND 25K MILES IT STARTED GETTING WORSE ABOUT TURNING AND THE GAUGES WOULD START RESETTING ON THERE OWN. AFTER A DAY OF THAT HAPPENING THE PASSENGER SIDE DASH CAUGHT ON FIRE.

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THE VEHICLE IS EQUIPPED WITH AN AUTO STOP/START THAT SHUTS DOWN THE ENGINE TO REDUCE FUEL CONSUMPTION. AND WHEN YOU PUT YOUR FOOT BACK ON THE GAS PEDAL THE ENGINE IS SUPPOSE TO ENGAGE ITSELF AGAIN SO THAT YOU CAN TAKE OFF. ONCE MY VEHICLES AUTO STOP HAS ENGAGED THE ENGINE IS STAYING OFF FOR SOMETIMES UP TO 2 MINUTES CAUSING THE VEHICLE TO NOT MOVE AND CAUSING A SUDDEN JERKING MOTION.

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INITIALLY IT STARTED OUT WITH LOSING ALL LIGHTING CONTROL DURING DRIVING FOR ABOUT 10SEC AFTER WHICH IT COMES BACK ON. THIS WHEN ON ARE ABOUT TWO MONTHS AND ABOUT A WEEK AGO, I STARTED GETTING THE ERROR MESSAGE 'POWER STEERING DRIVE WITH CARE' WHICH ALTERNATES WITH ANOTHER ERROR MESSAGE 'STABILITRAK'. EACH TIME THIS COMES ON DURING DRIVING, THE CAR JERKS A LITTLE WITH THE EMERGENCY PARK LIGHT FOR ABOUT 2SEC AND IF I WERE DRIVING WITH THE CRUISE CONTROL ON, IT AUTOMATICALLY DISABLES IT. THIS IS REGARDLESS OF HOW FAST AM DRIVING.

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I BOUGHT MY CAR WITH 11K ON IT. IT WAS A DEALER USED CAR THAT HAD NEVER BEEN REGISTERED FOR THE ROAD. I HAD A 2009 CADILLAC, SO THIS IS WHAT I COMPARED THIS CAR TOO THEN. THE PASSENGER WIPER BLADE HAS "SCRATCHED" THE WINDSHIELD WHERE IT STOPS TO RETURN BACK DOWN. THIS HAS CAUSED A PERMANENT MARK IN THE WINDSHIELD, THE LENGTH OF THE BLADE. THIS BLOCKS YOUR VISION AT THE WORST TIME; WHEN IT IS RAINING OR SNOWING. NEXT UP ARE THE SAFETY FEATURE CONTROL LOCATIONS WHICH WERE VERY POORLY DESIGNED. THERE ARE 5? DIFFERENT ONES. TWO ARE ON THE LEFT DASH AREA, BUT OBSTRUCTED BY THE STEERING WHEEL. ANOTHER ONE IS ON THE STEERING WHEEL, NEXT TO OTHER CONTROLS AND I'VE TURNED IT OFF BY ACCIDENT. THERE ARE OTHERS, NOT EASILY ACCESSIBLE, BUT YOU HAVE TO OPERATE THE DRIVER INFO CENTER BY SEVERAL CLICKS TO ACCESS THEM. NOT VERY CONSISTENT. THE HORN IS MORE DIFFICULT TO OPERATE THAN ANY OTHER CAR IN MY LIFE! IN THE PAST, IF YOU PUSH THE LITTLE HORN ICON, IT BLOWS. WITH THIS CAR, YOU MUST PUSH AT THE BOTTOM OF THE WHEEL; I FOUND THIS OUT BY TESTING IT OVER AND OVER. THE HORN WILL NOT WORK IN AN EMERGENCY SITUATION BY MOST PEOPLE. SPEAKING OF COVERED CONTROLS BY THE STEERING WHEEL, THE START/STOP BUTTON IS OBSCURED UNLESS YOU TURN THE WHEEL OR LEAN SIDEWAYS. IF YOU JUST PULL INTO YOUR DRIVEWAY NORMAL, YOU CAN'T SEE IT. THE EMERGENCY 4-WAY FLASHER BUTTON IS NEXT TO THE START BUTTON, AND IS ALSO OBSCURED BY THE STEERING WHEEL. ELECTRICAL, MINOR BUT ANNOYING ISSUES INCLUDE THE HVAC SYSTEM AND MUSIC STORAGE. THIS THE THE WORST SYSTEM I HAVE EVER SEEN. IN ALMOST ANY CLIMATE (40'S DOWN TO BELOW ZERO), I HAVE TO TURN THE TEMP FROM 90, DOWN TO 66 TO STAY COMFORTABLE. TO USE AUTO-START, I HAVE TO REMEMBER TO PRESET ALL THE CONTROLS HOW I WANT THEM SET FOR THE NEXT MORNING! THE AUDIO MAKES UP ITS OWN SONG LISTS. THESE THINGS SHOULD NOT BE ON A 2015 CAR! I COULD GO ON EVEN MORE!

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LATENT DEFECT IN CHEVROLET 2015 IMPALA IGNITION SYSTEMS THAT GM (GENERAL MOTORS) WILL NOT FIX. THE KEYLESS ENTRY FOB WAS REDESIGN FROM PART NUMBER GM/L 22733524 TO PART NUMBER GM 13584829, WHICH HAS RESULTED IN ALL THE PUSH BUTTON SWITCHES NOW RAISED ABOVE THE KEYLESS HOUSING. WITH RAISE SWITCHES ABOVE THE HOUSING, THE TRUNK CAN INADVERTENTLY OPEN WHEN THE FOD IS IN SOMEONES POCKET. THE CAR TRUNK CAN INADVERTENTLY OPEN WHEN THE FODS SWITCH, WHICH IS IN SOMEONES POCKET, IS INADVERTENTLY PRESSED AGAINST SOMETHING WITHOUT THE OWNERS KNOWLEDGE. FOR EXAMPLE: THIS HAS HAPPEN BY JUST SETTING IN A CHAIR WHEN THE FOB PRESSES AGAINST THE CHAIR, OR WHEN LEANING AGAINST SOMETHING LIKE A TABLE OR WALL WITH THE LOWER PART OF THE BODY. GMS OLD KEYLESS ENTRY FOBS SWITCH WERE RECESSED BELOW THE KEYLESS ENTRY FODS HOUSING AND THE OLD DESIGN DID NOT HAVE THE SAME PROBLEM WITH INADVERTENTLY OPENING THE TRUNK. I OWN A 2009 CHEVY COBALT THAT HAS THE OLD KEYLESS ENTRY FOB . THIS MAJOR LATENT DEFECT WILL EXPOSE ELECTRICAL WIRING, AND PERSONAL ITEMS IN THE TRUNK TO RAIN STORMS WHEN THE TRUNK INADVERTENTLY OPENS WITHOUT KNOWLEDGE OF THE CAR OWNER. I CONTEND THAT CHEVROLET LIKELY DID NOT TEST THE CAR WITH THE TRUNK OPEN WHEN RAINING. FURTHERMORE, THE TRUNK CAN INADVERTENTLY OPEN WHILE SHOPPING WITHOUT THE OWNERS KNOWLEDGE RESULTING IN GIFTS, FOOD, AND PERSONAL ITEMS EASILY STOLEN OR DAMAGE BY RODENTS. I E-MAILED AND CALLED CHEVROLET ABOUT THE LATENT DEFECT. I TALKED TO A JENNIFER AT GM (COMPLAINT NUMBER 8-154-782-3093) PHONE NUMBER 866-790-5700 EXT 5921542 ON 1 SEPTEMBER 2015. JENNIFER TOLD ME THAT GM HAS NO FIX FOR THE PROBLEM AND WOULD ONLY FIX THE LATENT DEFECT IF GM RECEIVED ENOUGH COMPLAINTS. SHE DID NOT SAME HOW MANY COMPLAINTS GM NEEDED MAYBE 150% OF CAR OWNERS COMPLAINING OR 2,000S OF CAR FIRES!

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