What 288 owners told NHTSA about the 2015 Chevrolet Impala Eco Eassist

WHILE DRIVING, SIDE DETECTION ERROR. ALL GAUGES STARTED JUMPING AROUND AND NOT WORKING. AFTER SHUT OFF CAR AND TRIED TO RESTART, IT WOULDN'T TURN OVER. CHECKED AND BATTERY WAS OK BUT IGNITION WAS ACTING LIKE NO POWER. TOW TRUCK TO THE DEALER. DEALER SAID IT WAS A KNOWN ISSUE AND THEY WOULD REPAIR FOR FREE. THAT WAS 6 WEEKS AGO AND IT IS STILL SITTING AT DEALER BECAUSE THE PART IS ON BACK ORDER. CHEVROLET WILL NOT COVER THE COST OF A RENTAL VEHICLE. I HAVE TALKED TO 4 DIFFERENT PEOPLE (I HAVE KEPT ESCALATING) OVER A 3 WEEK PERIOD - HOWEVER WITH NO RESOLUTION. AFTER MY LAST REQUEST FOR ESCALATION, THEY SAID I WOULD GET A CALL BACK IN 3-5 DAYS. THAT WAS 2 WEEKS AGO AND I'VE NEVER RECEIVED A CALL BACK. DEALERSHIP IS UNABLE TO PROVIDE AN ESTIMATE OF WHEN THE PART WILL BE AVAILABLE.

NHTSA ODI 11228553

BLIND SIDE DETECTION SYSTEM RECALL IS ONLY FOR 5 YEARS AND 80000 MILES. CHEVY KNOWING THIS IS A BAD PART, SHOULD HAVE TO FIX ALL SYSTEMS THAT FAIL DUE TO BAD MODULES.

NHTSA ODI 11228272

BLIND SIDE DETECTORS MALFUNCTION, SMELL OF WIRE BURNING IN THE CAR, ALL DASHBOARD SYSTEMS STOPPED WORKING WHILE DRIVING ON HIGHWAY.

NHTSA ODI 11221959

BLIND ZONE ALERT MESSAGE IS DISPLAYED ON THE DRIVER INSTRUMENT CLUSTER (DIC) DUE TO WATER INTRUSION. CHEVROLET IS REPLACING THE PART(S) UNDER WARRANTY BUT THE PART(S) ARE CURRENTLY NOT AVAILABLE AND HAVE BEEN ON BACK-ORDER FOR SEVERAL WEEKS. THE FOLLOWING THREE (3) SAFETY FUNCTIONS ARE NOT OPERATING: "REAR CROSS TRAFFIC ALERT", "REAR PARK ASSIST" AND "LANCE CHANGE ALERT WITH SIDE BLIND ZONE ALERT". ALSO HAVE NOTICED THE "FORWARD COLLISION WARNING ALERT" IS NOT FUNCTIONING. GM CUSTOMER CARE STATES THE PART(S) ARE ON ORDER. ESTIMATED DELIVERY TIME IS UNKNOWN.

NHTSA ODI 11221995

MY SIDE DETECTION SYSTEM HAS FAILED AND NOT WORKING ON MY 2015 CHEVY IMPALA LT. MY CAR NEARLY CAUGHT ON FIRE TWICE NOW. WHITE SMOKE WAS BILLOWING FROM MY TAILLIGHTS AND BEFORE THAT MY ENTIRE INSTRUMENT CLUSTER WENT DEAD. AT FIRST IT SAID TO HAVE IT SERVICED. THEN MY FOB WOULD NO LONGER UNLOCK MY DOORS WITHOUT MANUALLY USING IT, THE SAME DAY MY CAR WOULD NOT START. I HAD ALL SORTS OF LIGHTS AND WARNINGS GO OFF. MY WHOLE COMPUTER SYSTEM WENT HAYWIRE THUS NOT BEING ABLE TO START MY CAR. AFTER GETTING MY CAR STARTED, I DID NOT HAVE ANY GAUGES, LIGHTS,NOTHING. IT WAS VERY DANGEROUS DRIVING

NHTSA ODI 11221825

MY SERVICE AIRBAG LIGHT AS WELL AS CHECK ENGINE LIGHT GO ON AND OFF WITH NO APPARENT REASON. I BELIEVE AN ELECTRICAL ISSUE.

NHTSA ODI 11210804

THE TRUNK OF THE CAR LEAKS AROUND THE TWILIGHTS CAUSING THE TWILIGHTS TO SHORT OUT AND WATER TO GET INTO THE TRUNK

NHTSA ODI 11209572

SIDE VEHICLE DETECTION GETS HOT AND SMOKES. CAUSING ELECTRICAL MALFUCTION.IN MOTION AND STANDING STILL.

NHTSA ODI 11208191

MY CAR HAD LESS THAN 60,000 MILES ON IT WHEN IT FIRST SAID SERVICE SIDE DETECTION, NOW I NO LONGER HAVE BLIND SPOT DETECTION, FRONT CAMERA OR ANY OF THE OTHER SAFETY FEATURES I PAID EXTRA TO HAVE. ITS BECAUSE THE COMPUTER FOR IT IS PLACED NON WEATHER PROTECTED IN THE BUMPER OF THE CAR AND AFTER IT GETS EXPOSED TO OUR WEATHER IT RUINS IT. IT'S A PRICEY FIX THAT WILL JUST KEEP GETTING RUINED. ITS A FAULTY ERROR ON CHEVYS END THIS SHOULD BE RECALLED AND REPLACED. WHEN MINE FIRST WENT OUT I READ ABOUT MANY OTHERS HAVING THE SAME PROBLEM, I JUST KEEP WAITING HOPING THAT CHEVY WILL STEP UP AND DO THE RIGHT THING. THIS IS MY 3RD IMPALA I HAVE OWNED, I ALWAYS SWORE THEY WOULD BE MY ONLY CAR BUT NOW THIS WILL BE MY LAST IMPALA I WILL NEVER OWN ANOTHER ONE. WAY TOO MANY ELECTRICAL PROBLEMS.

NHTSA ODI 11207453

SIDE BLIND ZONE ALERT IS MALFUNCTIONING. THE DEALER HAS MENTIONED THAT THIS IS DUE TO WATER GETTING INTO THE ELECTRICAL UNIT/MODULE.

NHTSA ODI 11205662

ON FEBURARY 2ND MY SIDE DETECTION SERVICE ALERT TURNED ON IN MY INFOTAINMENT CENTER AFTER I STARTED THE CAR.. NOW BOTH SIDES DRIVER AND PASSENGER DETECTORS DONT WORK AT ALL.. I FEEL IT'S THE RESULT OF MOISTURE GETTING INTO THE MODULES.

NHTSA ODI 11205324

SIDE DETECTION SYSTEM HAS FAILED AT JUST OVER 38000 MILES.

NHTSA ODI 11204786

SIDE DETECTION SYSTEM FAULTED OUT. NOW OTHER ISSUES WITH FRONT CAMERA AND OTHER SYSTEMS FAILING.

NHTSA ODI 11204087

OCCASIONALLY THE DASH AND RADIO GO ALL BLACK, GETTING NO POWER. WHEN OPENING OR CLOSING SUNROOF, IT WILL STOP IN THE MIDDLE. IT EITHER STOPS COMPLETELY OR WILL STOP AND GO IN OPPOSITE DIRECTION AS THE BUTTON PUSHED. WHEN STEPPING ON THE BRAKE TO PUSH START, THE BRAKE GETS SUPER HARD AND THE DASH PANEL WILL SAY, 'PRESS BRAKE TO START.' I AM PRESSING THE BRAKE! MOST RECENTLY, 'SIDE DETECTION' IS DISPLAYING ON DASH PANEL AND BLIND SPOT LIGHTS ARE NOT LIGHTING UP ON MIRRORS. I'VE READ A NUMBER OF SIMILAR ISSUES ONLINE WITH THE SAME YEAR. I HAD THIS CAR BACK 7X FOR WATER GETTING IN THE TRUNK. IT LAYS WHERE THE SPARE TIRE IS AND THE CARPET ABOVE IS NEVER WET. EVERY-TIME THE DEALERSHIP SAID IT WAS SOMETHING DIFFERENT. OH AND IT STILL IS GETTING WATER IN THE TRUNK. DEALERSHIP SAID THEY DON'T KNOW WHAT ELSE TO DO! JUST YESTERDAY I WAS STOPED AT A RED LIGHT AND IT SOUNDED AND FELT LIKE THE CAR WAS GOING TO SHUT DOWN. THEN IT GAINED POWER JUST AS FAST. MY CAR ONLY HAS 27,000 MILES AND A LOT OF PROBLEMS.

NHTSA ODI 11203359

I HAVE A WARNING ON THE MESSAGE CENTER ASKING TO "SERVICE SIDE DETECTION SYSTEM" I'M FINDING THAT THE LIGHTS ON THE MIRROR WILL SOMETIMES COME ON QUICKLY FOR ONLY A SECOND OR TWO AND THEN SHUT OFF. THEY ARE DOING THIS ON RANDOM OCCASIONS AND OBVIOUSLY NOT WORKING PROPERLY. I FOUND SOME WEBSITES SHOWING WHERE THESE MONITORS ARE AND HAVE FOUND THAT MINE ARE COVERED IN DIRT AND SEEM TO HAVE THE DRIED SALT "WHITE" CRUST ON THEM. MY GUESS, JUST LIKE EVERYONE ELSE IS THAT THEY ARE CORRODED AND NEED REPLACING. THIS SEEMS TO BE A SERIOUS ISSUE THAT NEEDS LOOKING INTO AS THIS CLEARLY IS A SAFETY CONCERN.

NHTSA ODI 11202764

OBJECT SENSOR/ CONTROL MODULE CORRODED PREMATURELY OR WAS NOT PROPERLY DESIGNED. I HAVE A DIC LIGHT ON AND WIRING HARNESS CORRODED AS WELL. PART NUMBER 23133813.

NHTSA ODI 11202694

THE OBJECT SENSOR MODULES THAT CONTROL SAFETY FEATURES LIKE BLIND SPOT ALERTS AND GAP ALERTS HAVE FAILED CREATING MORE PROBLEMS FOR MY VEHICLE. THIS IS A MAJOR SAFETY CONCERN AND SHOULD BE RECALLED BY CHEVY. MY DEALERSHIP SAID THAT MY EXTENDED WARRANTY WILL NOT COVER THIS ISSUE EVEN THOUGH IT IS ULTIMATELY AN ELECTRICAL PROBLEM AND NOTHING I DID CREATED THIS MAJOR ISSUE. THIS ISSUE OCCURRED WHILE I WAS DRIVING AND IMMEDIATELY HAD AN EFFECT ON MY DRIVING CONDITION.

NHTSA ODI 11196884

SIDE DETECTION MODULES ARE IN AN AREA, REAR BUMPER, WHERE MOISTURE CAN SATURATE THE SENSOR/MODULE WHICH THEN CAUSES A FAULT. THE DASH DISPLAY THEN BEGINS TO FLASH AND TURN OFF AND ON. GAS PEDAL CAN ALSO BE AFFECTED, WHERE YOU CANT CONTROL ACCELERATION. THIS HAPPENS WHEN VEHICLE IS STATIONARY AND IN MOTION.

NHTSA ODI 11196014

SIDE BLIND ZONE MONITORING SYSTEM FAILURE. AT APPROXIMATELY 40,000 MILES PASSENGER SIDE SBZM LIGHT WAS CONSISTENTLY ON THEN SYSTEM FAILED. AT APPROXIMATELY 47,000 MILES DRIVER SIDE LIGHT IS CONSISTENTLY ON. SEEMS TO BE A VERY COMMON ISSUE ON THESE CARS

NHTSA ODI 11195750

I WAS DRIVING ON 2-LANE ROAD AND THE RIGHT SIDE DETECTION SYSTEM (SDS) INDICATOR LIGHT IN THE SIDE MIRROR CAME ON EVEN WHEN THERE WERE NO CARS OR OBJECTS NEXT TO ME. THE INDICATOR LIGHT WOULD NOT TURN OFF EVEN WHEN THE CAR WAS OFF AND PARKED. NO WARNING MESSAGES CAME UP WHEN THE CAR WAS STARTED. I TURNED THE SDS AND PARK ASSIST OFF IN SETTINGS, BUT THE LIGHT REMAINED ON. I REMOVED FUSE 62 (REAR CAMERA/PARK ASSIST/SIDE BLIND ZONE ALERT) IN THE ENGINE COMPARTMENT FUSE BLOCK TO GET THE LIGHT OFF. I REINSTALLED THE FUSE AND THE LIGHT REMAINED OFF UNTIL THE NEXT TIME I STARTED THE CAR AND IT TURNED BACK ON AND STAYED ON. A FEW DAYS LATER I GOT A WARNING MESSAGE TO SERVICE THE SDS WHEN I STARTED MY CAR. THE BLIND ZONE ALERT SYSTEM INDICATOR LIGHTS DID NOT COME ON AND THE SYSTEM DID NOT WORK AT ALL EVEN WHEN VEHICLES WERE IN MY BLIND SPOT ON THE LEFT OR RIGHT SIDE OF MY CAR. I RECEIVED 3 WARNING MESSAGES WHEN I STARTED MY CAR. THEY SAID TO SERVICE FRONT CAMERA, PARK ASSIST AND SDS. FUSE 62 WAS BLOWN. I REPLACED THE FUSE AND IT IMMEDIATELY BLEW AGAIN. NONE OF THE DRIVER ASSIST SYSTEMS WORKED INCLUDING THE SIDE BLIND ZONE ALERT, LANE DEPARTURE WARNING, FORWARD COLLISION ALERT SYSTEM, PARK ASSIST AND REAR CROSS-TRAFFIC ALERT. I TOOK MY CAR TO LAKE GENEVA CHEVROLET DEALERSHIP. THEY DIAGNOSED THE PROBLEM, WHICH REQUIRED REMOVING THE REAR BUMPER TO CHECK THE 2 SBZA MODULES MOUNTED ON THE INSIDE CORNERS OF THE BUMPER. THEY DISCOVERED CORROSION IN BOTH MODULES DUE TO WATER INTRUSION, WHICH SHORTED OUT THE ELECTRONICS. THEY SAID IT WAS CAUSED BY WATER ON THE MODULE SEAM GETTING INTO IT BY FREEZE THAW. THEY HAD TO REPLACE BOTH MODULES FOR A TOTAL COST INCLUDING LABOR OF $1172. THEY STATED THAT IT WILL HAPPEN AGAIN SINCE IT IS THE SAME MODULE DESIGN AND DUE TO THE MOUNTING LOCATION. CHEVY HAS KNOW ABOUT THIS SINCE BEFORE 5-2017 WHEN THEY ISSUED TSB# 17-NA-154 ABOUT EXACT PROBLEM.

NHTSA ODI 11195850

STARTED WITH SIDE DETECTION LIGHT NOT GOING OFF. THEN SERVICE FOR SIDE DETECTION CAME ON. WITHIN A WEEK I HAD MULTIPLE ERRORS AND SERVICES SUCH AS REAR CAMERA, FRONT CAMERA, COLLISON PREP, PARK ASSIST. REPLACED FUSES EVEN THOUGH NOTHING WAS WRONG WITH THEM. SAME LIGHTS. AS THE DAYS GO ON... I AM EXPERIENCING TROUBLES WITH CAR STARTING HAVING TO MANUALLY START/INSERT FOB INTO CENTER CONSOLE. HEATING AND ELECTRICAL INSIDE CAR NOT WORKING, STOPPED IN MIDDLE OF DRIVING AND IT WAS FOGGY AND OBVIOUSLY I COULDN'T DEFROST MY WINDOWS. RESTARTED CAR NUMEROUS TIMES AND THEN HEAT POPPED BACK ON. ALSO IN THE MIDDLE OF DRIVING IT STATES KEY FOB NOT DETECTED AND IT'S LITERALLY IN THE CUP HOLDER. I HAVE CHANGED THE BATTERY RECENTLY AT THE DEALER SO IT IS NOT A FAULTY FOB OR BATTERY. MY TRUNK HAS BEEN JUST POPPING OPEN FOR NO REASON AND SEVERAL TIMES WHILE I WAS DRIVING BUT ALSO WHILE STATIONARY. FOR SOME REASON MY POWER STEERING IS NOW ACTING LIKE IT IS OUT OF FLUID AND GRINDING HOWEVER ALL FLUID IS FULL. IT SEEMS TO BE ALL ELECTRICAL AND VERY SCARY AND UNPREDICTABLE.

NHTSA ODI 11195606

WHILE DRIVING, SIDE DETECTION SYSTEM WARNING LIGHT APPEARS. 66800 MILES.

NHTSA ODI 11194782

I STARTED MY VEHICLE AND INSTANTLY THE PASSENGER SIDE BLIND SPOT INDICATOR LIGHT CAME ON. EVEN AFTER I SHUT OFF MY VEHICLE; THE INDICATOR LIGHT STAYED ON. IT WOULD CHANGE IN BRIGHTNESS OCCASSIONALLY. I WAS HOPING THAT IT WOULD NOT DRAIN MY BATTERY OVER NIGHT AS I'M NOT A MECHANIC. I CHECKED THE SENSORS ON THE BUMPER FOR CLEANLINESS.

NHTSA ODI 11193794

4-4-2019 DROVE TO WORK. NOTICED AFTER PARKING CAR THAT THE SIDE BLIND SPOT WARNING SYSTEM LIGHT WAS "ON": TURNED CAR ON AND THEN OFF, BUT IT STILL STAYS LIT. THIS WILL RESULT IN THE CAR BATTERY BEING DRAINED, ELECTRICAL SYSTEM BEING FRIED, OR THE SENSOR EVENTUALLY BURNING OUT. NOT SURE WHICH

NHTSA ODI 11193810

BLIND SPOT DETECTION HAS FAILED AGAIN. SERVICE SIDE DETECTION ERROR IN DASH DISPLAY THE SYSTEM FAILED UNDER WARRANT IT HAS FAILED AGAIN OUT OF WARRANTY. THIS IS A SAFETY CONCERN CHEVY NEEDS TO FIX.

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