What 251 owners told NHTSA about the 2015 Chevrolet Cruze Limited

BRAKES WORK ONE TIME FINE THEN THE NEXT IT WILL ALMOST PUT YOU THREW THE WINDOW .NO LOSS OF PETAL BUT SAME AMOUNT OF PRESSURE APPLIED TO PEDAL EVERYTIME AND RESULTING IN A NORMAL STOP TO A SHARP STOP.NEW ROTOR AND PAD 6 MONTHS AGO. TOOK IT TO THE SHOP WEAR THE BRAKE PADS AND THE ROTOR WERE REPLACED AND THEY SAID EVERYTHING AS FAR AS THE PADS AND ROTORS ARE GOOD ITS SOMETHING ELSE.(BRAKE BOASTER , BRAKE ASST, SWITCH) TALK DEALER AND THEY SAID IT NO A COVER PART IF IT A POWERTRAIN BRAKE BOOSTER OR BRAKE ASST SWITCH. EVERY EVERY DANGEROUS I WILL NOT LET MY FAMILY DRIVE THIS CAR UNTIL PROBLEM IS SOLVED.

NHTSA ODI 11098741

AFTER I HAD STOPPED AT A RED LIGHT, I BEGAN TO START A LEFT TURN, WHEN I WAS IMPACTED BY A DISTRACTED DRIVER ON THE DRIVER'S SIDE. THE OTHER CAR HIT ME DIRECTLY ON THE DRIVER SIDE FRONT PANEL, CRUSHING BOTH DOORS, BENDING THE FRONT AXLE, AND TOTALING MY CAR. AS A RESULT OF THE IMPACT, MY HEAD HIT THE WINDOW, AND CAUSED IT TO SHATTER, GIVING ME A CONCUSSION.

NHTSA ODI 11097157

APPRX. 29000 MILES. PROB. 1: HEATER STOPPED WORKIING, PROB. 2: VENT BLOWER MOTOR MAKING LOUD TINKING NOISE. PROB 3: FEEL PULSATING INTERMITTENTLY WHILE DRIVING, GOT REALLY BAD AND SERVICE STABILITRAK DISPLAY APPEARED. GOT TO DESTINATION, CAR PARKED COUPLE HOURS. UPON STARTING CAR AND PUTTING IN DRIVE WITH LIGHT ACCELERATION IT WOULDN'T MOVE, ACCELERATE MORE WOULD JUMP FORWARD THEN LOCK UP. NEXT DAY HAD CAR TOWED TO DEALER. PICKED CAR UP 7 DAYS LATER, IT DRIVES BUT NOW MAKES CHIRPING NOISE WHEN SHIFTING WITH BREAK COMPLETELY DEPRESSED, BREAK LINE CHIRPING AS WELL. WILL BRING BACK TO DEALER. ALL REPAIRS COVERED BY WARRANTY. 1 MONTH WARRANTY LEFT.

NHTSA ODI 11093801

SERVICE STABILITRAK ERROR APPEARS ON DASH AND THE RADIO/TOUCH SCREEN TURNS OFF THREE TIMES IN 90 MINS. CHEVY DEALER SAYS MY VIN IS NOT ASSOCIATED WITH SPECIAL COVERAGE [XXX] WHICH COVERS THE NEGATIVE BATTERY CABLE ON OTHER 2015 CHEVY CRUZES. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

NHTSA ODI 11090179

CHEVY CRUZE BATTERY CABLE RECALL - SB-10057574-8899 "ON CERTAIN 2011'2015 MODEL YEAR CHEVROLET CRUZE VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL. OVER TIME, THE INTERNAL RESISTANCE INCREASES AND VEHICLE ELECTRICAL SYSTEMS DO NOT RECEIVE ADEQUATE POWER. WITH THIS CONDITION, THE FOLLOWING EFFECTS ARE POSSIBLE: THE RADIO/HVAC DISPLAY MAY TURN OFF AND ON; THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES MAY COME ON AND OFF; THE TURN SIGNAL SOUND MAY NOT BE HEARD; 'BATTERY SAVER ACTIVE' AND 'SERVICE STEERING' MAY DISPLAY IN THE DRIVER INFORMATION CENTER (DIC); AND THE INTERIOR AND EXTERIOR LIGHTING MAY FLICKER. POWER STEERING ASSIST MAY ALSO BE LOST, AND GREATER EFFORT MAY BE NEEDED TO TURN THE STEERING WHEEL AT LOW SPEEDS OR WHILE THE VEHICLE IS STOPPED.

NHTSA ODI 11089743

WIPERS STOP IN THE MIDDLE OF THE WINDOW AND DRIVER CAN'T SEE

NHTSA ODI 11084422

THE BLIND SPOT DETECTION SYSTEM HAS EXPERIENCED 2 FAILURES WITHIN 45,000 MILES AND LESS THAN 3 YEARS. IT APPEARS THE RADAR SENSORS LOCATED IN THE REAR BUMPER FACIA ARE PRONE TO WATER PENETRATION AND DAMAGE. THE DEFECT MANIFESTS ITSELF WITH DIC REPORTING AN ISSUES WITH THE SYSTEM. WHEN FURTHER SYMPTOMS APPEAR THEY CAN BLANK THE ENTIRE INSTRUMENT CLUSTER AND RADIO AS THE CAN COMM BUS IS LIKELY SHORTED. THERE IS NO WAY TO KNOW SPEED,FUEL AND OTHER INFORMATION. THERE IS NO TURN SIGNAL FEEDBACK AND CONSTANT FLICKERING OF FAULT INFORMATION FROM THE CLUSTER. THE FIRST REPAIR WAS > $100 DOLLARS AS THE DEALER SEEMED AWARE OF THIS ISSUE. THE FAULT CAN OCCUR AT ANY TIME DURING THE DRIVE CYCLE.

NHTSA ODI 11083329

I AM HAVING THE ISSUE OF THE NEGATIVE BATTERY CABLE. SPECIAL COVERAGE 14311 WAS NOT ADDED TO MY CAR TO GET THIS REPAIR FIXED! WHILE DRIVING THE MY LINK CONSTANTLY REBOOTS, STABILITY TRACK POPS UP ON THE DASH, HVAC SHUTS OFF TOO

NHTSA ODI 11082344

THE WATER PUMP IS LEAKING IN THE EXACT SAME AREA AS STATED IN THE RECALL FOR THE 2011-2014 CRUZE. THE AC OFF ERROR MESSAGE APPEARED AND EVERYTHING IS EXACTLY THE SAME AS THE RECALL. NOT SURE THAT THE RECALL COVERED EVERY VEHICLE THAT THIS IS HAPPENING TO. A CLOSER LOOK NEEDS TO BE TAKEN AT THE VEHICLES.

NHTSA ODI 11075163

I WAS DRIVING AND WAS STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN I PROCEEDED TO EXCEL FORWARD. THE CAR WAS ONLY GOING BETWEEN 10-15 MILES PER HOUR WHEN WITHOUT HITTING OR CURBING ANYTHING MY TIRE BLEW. RIGHT AFTER THE TIRE BLEW ALL (6) SIX OF MY AIRBAGS DEPLOYED. WHEN THE AIRBAGS DEPLOYED THE CAR QUICKLY FILLED WITH SMOKE LIKE AIR. THE AIRBAGS CAUSED ME TO NOT BE ABLE TO SEE AND I STEERED THE CAR OFF THE SIDE OF THE ROAD. AT SUCH TIME, ONSTAR CAME ACROSS THE SPEAKERS AND ASKED IF WE WERE IN AN ACCIDENT AND IF WE NEEDED THE POLICE &/OR AN AMBULANCE. WE YELLED TO THE ONSTAR PERSON THAT WE THOUGHT THE CAR WAS ON FIRE BECAUSE OF THE SMOKE LIKE SUBSTANCE AND THAT WE NEEDED THE POLICE THAT WE WERE ON ONLY VEHICLE THAT HAD BEEN IN AN ACCIDENT. I STILL HAVE NO CLUE WHAT TRANSPIRED IN THE EVENT OF THE TIRE BLOWING ESPECIALLY SINCE I DIDN'T HIT ANYTHING OR CURB ANYTHING. AND I STILL DON'T KNOW WHY THE AIRBAGS DEPLOYED WHEN THEY SHOULDN'T HAVE. I AM EDUCATED ON THE REQUIREMENTS OF DEPLOYED AIRBAGS AND NEVER AT SUCH TIME DID I EVER MEET THESE REQUIREMENTS ESPECIALLY FOR ALL (6) SIX OF THE AIRBAGS TO DEPLOY. I NEVER HIT ANYTHING AT A SPEED OF 14 MPH, NOR WAS I TEE BONED FROM BOTH SIDES, NOR DID OUR CAR ROLE OVER. WHICH IS THE MAIN REASONS FOR ALL (6) SIX OF THE AIRBAGS TO DEPLOY. ON ANOTHER NOTE THE AIRBAGS ON THE DRIVERS SIDE, MY SIDE, DEPLOYED WITH SUCH FORCE THAT THE AIRBAGS BROKE MY GLASSES, MY CELL PHONE SCREEN, AND BROKE THE IGNITION KEY OFF IN THE IGNITION. THE AIRBAG THAT PROTECTS THE DRIVERS KNEES LEFT A BRUISE THE SIZE OF A GRAPEFRUIT ON MY LEG. I NEVER SEEMED MEDICAL ATTENTION. AS FOR THE PASSENGER SIDE AIRBAGS, THEY DIDN'T HAVE ANY FORCE BEHIND THEM. THE AIRBAGS NEVER EVEN TOUCHED MY WIFE AT ALL AND SHE DIDN'T HAVE ANY INJURIES AT ALL. THE TIRE IN WHICH WE ARE DISCUSSING IS THE FRONT PASSENGER TIRE.

NHTSA ODI 11073000

WHILE DRIVING AT APPROXIMATELY 40 MPH, I NOTICED ENGINE COOLANT LEAKAGE HAD OCCURRED. ALL THE COOLANT HAD BEEN EVACUATED FROM THE RESERVOIR ONTO THE PAVEMENT. VEHICLE HAD TO BE TOWED TO THE MECHANIC SHOP AND EVALUATED. MECHANIC TOLD ME THAT THE WATER PUMP HAD LEAKED ALL THE COOLANT AND HAD TO BE REPLACED ALONG WITH THE THERMOSTAT. ACCORDING TO SERVICE BULLETIN 14371A, ONLY MODEL YEAR 2011-2014 ARE AFFECTED. I BELIEVE THAT MODEL YEAR 2015 SHOULD BE ADDED.

NHTSA ODI 11067030

I DROVE OVER A BUMP AND THE SIDE AIR BAGS DEPLOYED RIPPING THE ROOF COVERING OFF AROUND THE INSIDE TOP OF THE CAR. I REPORTED THIS TO THE DEALER AND THEY AT REFUSING TO COVER THE REPAIR EVEN THOUGH THERE IS NO VISIBLE DAMAGE TO MY VEHICLE ASIDE FROM SOME LIGHT SCRATCHES ALONG THE FRONT WHERE I HAD TURNED TOO CLOSE TO THE CURB IN THE PAST AND IT HAD SCRAPED THE FRONT. MY VEHICLE IS STILL AT THE DEALER AND I AM VERY FRUSTRATED THEY ARE ATTEMPTING NOT TO COVER THIS REPAIR.

NHTSA ODI 11064504

HEAVY RAIN LAST 2 DAYS.. TURNED ON WIPERS AND THE DRIVER SIDE WIPER FAILED TO COMPLETE ITS COURSE, CAUSING THE PASSENGER SIDE WIPE TO "RUN OVER" THE DRIVER SIDE ONE. THE PASSENGER SIDE WIPER THEN BECAME ENTANGLED WITH THE "STUCK" DRIVER SIDE WIPER AND ACTUALLY CAUSED IT TO FLIP UP AND OVER, THUS RENDERING BOTH WIPERS USELESS AND ME UNABLE TO SEE WHERE I WAS DRIVING DURING A HEAVY RAINY / FOGGY NIGHT! I MANAGED TO PULL INTO A PLAZA SAFELY TO FLIP MY PASSENGER SIDE BACK TO ITS PROPER POSITION. WHEN I CHECKED THE DRIVER SIDE WIPER THE COMPLETE ARM THAT ATTACHED TO THE MOTOR WAS LOOSE AND IT WOULD NOT STAY IN THE CORRECT "STARTING / FINISHING" POSITIONS AND I COULD PUSH/PULL IT UP AND DOWN INTO DIFFERENT POSITIONS BUT AFTER ONE WIPE IT WOULD BOTTOM OUT ON THE BOTTOM OF MY WINDSHIELD/COWL BACK INTO THE INCORRECT POSITION WHERE IT INTERFERES WITH THE PASSENGER SIDE WIPER. THIS IS A VERY SERIOUS SAFETY CONCERN AS I COULD NOT SEE WHERE I WAS GOING AND NOW MY WIPERS ARE USELESS BECAUSE EVEN IF I USE IT FOR A SINGLE WIPE IT GETS ASS TANGLED UP. SEE THE ATTACHED IMAGE OF THE PASSENGER WIPER THAT IS FLIPPED UPSIDE DOWN FROM NORMAL USE DURING HEAVY RAIN! I USED TO INSTALL THESE WIPER ASSEMBLY AT GM AND I KNOW FOR A FACT THAT THIS ONE IS NOT TORQUED TO SPECS BECAUSE I CAN MOVE IT BY HAND! AND THE WIPER BLADES ARE LIKELY EATEN UP NOW TOO FROM CLEANING ON AND OFF THE GLASS, ONTO TO COWL AND OVER TOP EACH OTHER. NOT TO MENTION THE BOLT THAT ATTACHES IT TO THE MOTOR IS LIKELY STRIPPED UP NOW FROM THE FREE SPINNING MOVEMENTS....

NHTSA ODI 11062346

MY CAR HAS A "KNOCKING" SOUND, I'VE BEEN TOLD IT'S MY "LIFTERS" AND THAT MY CAR IS TOO NEW TO SOUND LIKE THIS ALREADY! I AM THE FIRST OWNER AND I HAVE TAKEN MY CAR TO THE DEALERSHIP SINCE DAY ONE FOR OIL CHANGES OR ANY OTHER ISSUES

NHTSA ODI 11061331

WATER PUMP FAILED WHILE DRIVING

NHTSA ODI 11057842

NEGATIVE BATTERY CABLE ISSUE - MY RADIO IS CUTTING IN AND OUT, TURN SIGNALS WILL NOT ALWAYS WORK, "SERVICE STABILITRAK" LIGHT WILL INTERMITTENTLY FLASH.

NHTSA ODI 11057378

ONE WINDSHIELD WIPER STOPPED WORKING. THE NEXT DAY THEY BOTH HAVE STOPPED. THEY WILL NOT MOVE AT ALL

NHTSA ODI 11056210

PURGE VALVE ON A 2015 CHEVY CRUZE 1.4 ECOTEC TURBO WITH 65,000 MILES. STARTED AS A SMALL LITTLE TICKING NOISE THEN ITS BEEN GETTING LOUDER. AT THE TIME I DID NOT KNOW WHAT WAS WRONG WITH IT, HAD IT LOOKED IT BY MECHANICS BUT THE CAR WAS NOT THROWING ANY CODES. TOLD IT COULD HAVE BEEN A LIFTER... BUT THEN THE TICKING NOISE JUST GOT LOUDER AND MY CAR STARTED USING MORE FUEL AND WASN'T RUNNING RIGHT. MY CAR HAS TRIED SHUTTING DOWN (DYING) IN AN INTERSECTION, SITTING AT A STOP LIGHT ALSO. WHEN DRIVING ON THE HIGHWAY AND OR EVEN CITY STREETS FEELS LIKE THE CAR IS CUTTING IN AND OUT. RPM'S ARE NOT STEADY, WILL BOUNCE FROM 700 RPM TO 400 RPM WHILE SITTING STILL. ROUGH IDLE ALSO. THE SOUND CONTINUED TO GET WORSE NOW SOUNDS LIKE A MARBLE BOUNCING AROUND IN THE VALVE. NOW THAT I HAVE FIGURED OUT THAT IT IS THE PURGE VALVE I AM BUYING THE PURGE VALVE TO GET IT FIXED. FROM THE RESEARCH THAT I HAVE DONE THIS PART COULD HAVE CAUSED AN ACCIDENT DUE TO THE CAR STALLING OUT AND OR DYING ON THE HIGHWAY OR IN A INTERSECTION. PRETTY SURE THAT WHAT IS LEFT OF MY WARRANTY DOES NOT COVER THIS PART, I WOULDN'T THINK THAT A CAR THAT IS ONLY 2 YEARS OLD AND ONLY 65,000 MILES ON IT WOULD HAVE THIS KIND OF AN ISSUE AND THIS KIND OF AN ISSUE THAT WOULD NOT THROW A CODE LIKE A SERVICE ENGINE SOON LIGHT OR SOMETHING. LIKE I SAID MY CAR HASN'T THROWN ANY CODES SO IT WASN'T REALLY THE EASIEST TRYING TO FIGURE OUT THE PROBLEM SO IT COULD GET REPAIRED.

NHTSA ODI 11053719

TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING AT 30 MPH, THE VEHICLE MADE A LOUD NOISE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO MIDAS, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND UNABLE TO PROVIDE ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 106,000.

NHTSA ODI 11052613

TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING LESS THAN 40 MPH, THE POWER STEERING INDICATOR ILLUMINATED AND THE STEERING WHEEL LOCKED. AS A RESULT OF THE STEERING WHEEL LOCKING, THE VEHICLE EVENTUALLY SHUT OFF AND THE CONTACT HAD TO WAIT A WHILE FOR THE VEHICLE TO RESTART. WHEN THE STEERING WHEEL LOCKED, IT ALSO CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE FH DAILEY CHEVROLET DEALER (800 DAVIS ST, SAN LEANDRO, CA), BUT THE DIAGNOSIS WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

NHTSA ODI 11052363

I STARTED SMELLING GAS FUMES. IMMEDIATELY DROVE THE CAR TO A DEALERSHIP. THEY STATED THAT THE FUEL LINE WAS LEAKING WHERE IT WENT INTO THE MOTOR AND THE CAR WAS NOT SAFE TO DRIVE. AFTER SITTING AT THE DEALERSHIP FOR A COUPLE OF HOURS, I WAS TOLD THAT THE PART TO FIX THE CAR WAS UNAVAILABLE AT THIS TIME. MY CAR HAS BEEN SITTING AT THE DEALERSHIP FOR 4 WEEKS. NOW I AM BEING TOLD BY CHEVROLET THAT IT COULD BE 3 -4 MONTHS BEFORE THEY CAN GET THE PART. CHEVROLET CORPORATE SAID THAT THE PART WAS FAULTY AND THEY DON'T HAVE A REPLACEMENT PART. THIS PART IS THE FUEL LINE AND FUEL RAIL. CHEVROLET DOES NOT HAVE THE PART NEI5ER HAVE THEY DONE A RECALL. THEY REFUSE TO COMPENSATE ME FOR BEING WITH OUT THE CAR.

NHTSA ODI 11047220

CAR IS RELEASING GASOLINE'S FUMES . VERY STRONG AND IS GIVING M A HEADACHE WHICH ALSO MAKES IT DIFFICULT TO BREATH WHILE DRIVING

NHTSA ODI 11047097

WHILE DRIVING ALL OF SUDDEN TRAFFIC BEGAN TO SLOW EVENTUALLY ALL VEHICLES STOP THIS CAR DID NOT STOP UNTIL IT HAD TO BE ALSO MOST FLOORED; THEN AS WE START TO PROCEED THE VEHICLE DID NOT WANT TO MOVE IT WAS IN DRIVE ALL THE WAY; IT JUST STARTED TO VIBRATE AN NOT ACTUALLY MOVING WITH ACCELERATION; THEN WITH INCREASE ACCELERATION IT GOT OUT OF THE VIBRATION AND BEGAN TO MOVE FORWARD; THEN WE SMELT SOMETHING AS BURNING; ALL THIS HAPPEN WHILE WE WERE DRIVING ON A BUSY THREE LANE ONE DIRECTION TRAFFIC STREET; WE CALL IT STOP AND GO; THERE ARE TRAFFIC LIGHTS, AND YOU MUST GO WHEN ITS TIME TO GO ON "GREEN". IF NOT THIS CAN CAUSE AND ACCIDENT.

NHTSA ODI 11042749

I BOUGHT A 2015 CHEVROLET CRUZE ON NOVEMBER 13, 2105. I HAVE HAD NUMEROUS ELECTRICAL ISSUES STARTING ABOUT ONE MONTH AFTER THE PURCHASE. I HAVE BEEN TO FOUR DEALERSHIPS TO HAVE IT REPAIRED, AND IT COMES BACK WITH NO ISSUES FOR ABOUT TWO TO FOUR WEEKS AND THE NIGHTMARES START OVER AGAIN. THE NEWEST ISSUE IS A SAFETY MATTER. MY CAR DECIDED TO KEEP MY LOCKED INSIDE THE CAR. AFTER MANY ATTEMPTS TO OPEN THE DRIVER DOOR IT FINALLY OPENED. (IN MY OWN DRIVEWAY) LAST WEEK I WAS SITTING SIDEWAYS. IN THE DRIVERS SEAT, WITH THE DRIVER DOOR OPEN AND MY FEET WERE ON THE GROUND. I WAS POSTIONED AS SUCH FOR ABOUT FIVE MINS. ALL OF A SUDDEN I HEARD THE SOUND OF THE DOORS LOCKING, THEN FIVE SWISHING NOISES FOLLOWED BY A DOUBLE LOCK SOUND, IN WHICH ALL FOUR LOCK BUTTONS WENT DOWN. (PARKING LOT AT WORK) THE NEXT DAY PERSON WAS IN THE FRONT PASSENGER SIDE, WITH CAR SHUT OFF, AND SHE HEARD A MUTED LOCK SOUND, THEN A BRIEF HUMMING NOISE, THEN THE CAR MADE THE DOUBLE LOCKING SOUND BUT NONE OF THE BUTTONS WENT DOWN. (AT A GAS STATION) ALL THREE INCIDENTS OCCURED WHILE THE KEYS WERE IN MY HAND, AND IGNITION OFF. THIS IS A SAFETY ISSUE, FOR THE PASSENGERS OF THIS VEHICLE. AS FOR ALL THE DOORS STAYING LOCKED WHILE INSIDE, I'M SO GLAD IT WAS ONLY 84 DEGREES, AND THAT I FINALLY WAS ABLE TO GET OUT OF THE CAR. I HAVE REOPENED MY CASE WITH LEMON LAW AS THIS IS ONE OF THE MANY THINGS THAT OCCUR WITH THIS VEHICLE.

NHTSA ODI 11039842

I WAS EXPERIENCING TROUBLE WITH ACCELERATING AND I PULLED OVER AND THE ENGINE BURST INTO FLAME AND TOTALED MY CAR. CALLED 911 AND THE FIRE DEPARTMENT PUT INT OUT.

NHTSA ODI 11035242