What 58 owners told NHTSA about the 2015 Buick Verano

BOTH SIDE DETECTION SENSORS OF MY 2015 BUICK VERANO ARE BOTH INOPERATIVE IN UNDER 5 YEARS AFTER PURCHASING BRAND NEW VEHICLE. "SERVICE SIDE DETECTION SYSTEM" MESSAGE PERSISTS. GM MECHANIC SAID THERE WAS WATER PRESENT IN MOUNTING BRACKETS FOR BOTH MODULES AND THERE IS NO COMMUNICATION WITH EITHER ONE. CAR HAS NEVER BEEN IN ACCIDENTS AND SERVICE ADVISOR AGREED THAT PROBLEM WAS DUE TO A DESIGN FLAW. THERE IS NO VISIBLE DAMAGE TO INDICATE A PROBLEM, SINCE THE SENSORS ARE HIDDEN. SENSOR MODULE FAILURE SEEMS TO BE A COMMON OCCURRENCE IN GM PRODUCTS, SINCE I WAS TOLD THAT THERE WAS A NATIONAL SHORTAGE ON SENSOR MODULES AND THAT REPAIR WOULD HAVE TO HAPPEN IN THE FUTURE. REPAIR ESTIMATED AT $1200+. AFTER I EXPRESSED MY DISSATISFACTION TO THE SERVICE ADVISOR, I WAS TOLD THAT GM WAS WILLING TO REDUCE THE REPAIR COST BY $337. I REFUSED THE REPAIR, SINCE I BELIEVE THIS SAFETY EQUIPMENT FAILED AS A RESULT OF THE DESIGN AND SHOULD BE RECALLED AND REPAIRED BY GM.

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I OWN A 2015 BUICK VERANO CONVENIENCE WITH ONLY 28,000 MILES. ABOUT A MONTH AGO I NOTICED THE RIGHT SIDE DETECTION INDICATOR ON THE MIRROR ACTING SPORADIC. COMING ON WHEN THERE WAS NO VEHICLE IN MY BLIND SPOT, AND NOT COMING ON AS IT SHOULD. AFTER NOTICING THAT, THE SERVICE SIDE DETECTION MESSAGE DISPLAYED ON THE CENTER COUNSEL. I CONTACTED THE DEALER I BOUGHT THE CAR FROM AND THEY BASICALLY TOLD ME IT'S A VERY COMMON PROBLEM BECAUSE OF THE PLACEMENT OF THE SENSOR MODULES IN THE BUMPER THAT COLLECT WATER, SNOW, SALT AND CAUSES CORROSION. A VERY POOR DESIGN FOR A SAFETY FEATURE! APPROXIMATELY $1,000 TO FIX! I DID PURCHASE AN AFTER MARKET WARRANTY WITH THE VEHICLE, BUT I BELIEVE IT WILL NOT COVER THIS BECAUSE THEY HAVE A CLAUSE ABOUT CORROSION. I DECIDED TO JUST TURN OFF THE FEATURE FROM THE SETTING PANEL AND JUST CALL IT A DAY, SEEING I HAVE BEEN DRIVING FOR 50 YEARS AND NEVER HAD TO RELY ON A SIDE DETECTION SYSTEM TO VIEW MY BLIND SPOT. NOW I GET TWO MESSAGES WHEN I START THE CAR'SIDE DETECTION SYSTEM IS OFF, AND SERVICE SIDE DETECTION SYSTEM. WELL ANYWAY, YESTERDAY WHILE I WAS DRIVING, THE INDICATOR LIGHT ON THE RIGHT-SIDE MIRROR CAME ON, BUT THE SYSTEM WAS OFF. THE LIGHT STILL STAYED ON EVEN WITH THE CAR SHUT OFF. AFTER A WHILE OF DRIVING AND TURNING ON AND OFF THE SYSTEM FROM THE SETTINGS, THE LIGHT FINALLY WENT OFF. WHY WOULD THAT LIGHT COME ON WHEN I MANUALLY TURNED OFF THE SYSTEM? DO I NEED TO PULL THE FUSE FOR THE SIDE DETECTION SYSTEM? I AM JUST AFRAID THAT THIS IS GOING TO CREATE OTHER ISSUES WITH THE VEHICLES ELECTRICAL SYSTEM AND BECOME A SAFETY PROBLEM. THERE WAS A SPECIAL PROGRAM GM INITIATED IN APRIL OF 2019 TO FIX THIS PROBLEM, BUT ONLY FOR THE CHEVY CRUZE. THE BUICK VERANO AND CHEVY CRUZE ARE BASICALLY THE SAME CAR. IS THERE ANYWAY THE BUICK VERANO CAN BE ADDED TO THIS GM PROGRAM? BULLETIN #N172097060 THANK YOU!

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GEAR SHIFT RELEASE SWITCH KNOB BROKEN : CAUSING NOT GOING INTO PARK OR IN PARK POSITION BUT ENGINE WON'T TURN OFF DUE TO NOT BEING IN PARK. THERE ARE NOT REPLACEMENT PARTS AVAILABLE.

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GEAR SHIFT RELEASE SWITCH COVER BROKEN CAUSES CAR TO 1)NOT GO INTO PARK MODE 2)GOES INTO PHYSICAL PARK MODE BUT IGNITION SWITCH IS LOCKED AND DOES NOT RELEASE KEY PLEASE COMPARE TO RECALL NUMBER 16V50200 OR BUICK RECALL NUMBERS 50490 AND 50491 FOR 2013 - 2014 AND 2016 - 2017 BUICK VERANOS, WHY WAS MY MODEL YEAR VEHICLE SKIPPED?

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CAR FAILED TO START WITH REMOTE KEY. WHEN TRIED TO START WITH THE KEY THE CD EJECTED, AND IT WOULDN'T START. I USED A BATTERY PACK TO JUMP START THE CAR. I THEN HAD A ERROR MESSAGE DISPLAYED SAYING "SERVICE THEFT DETERRENT SYSTEM"

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TL* THE CONTACT OWNS A 2015 BUICK VERANO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO TWINS BUICK GMC (614-515-4194, LOCATED AT 960 MORSE RD, COLUMBUS, OH 43229) WHERE IT WAS DETERMINED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

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VEHICLE'S PAINT IS DAMAGED. UNDER NORMAL SUN EXPOSURE, THIS VEHICLE HAS EXTREME HAIRLINE SCRATCHES THROUGHOUT. I HAVE TAKEN MY CAR TO THE DEALERSHIP AND WANT TO BLAME THIS ON ANIMALS. I DO NOT OWN ANIMALS THAT CLIMB ON MY CAR. ON HOOD, ROOF, AND TRUNK.THE REST OF THE CAR IS PERFECTLY FINE, WHICH IS STRANGE. I HAVE ENCOUNTERED MORE THAN 10 CARS WITH THE SAME ISSUE. THERE IS NO REASON THAT A 4 YEAR OLD CAR, WITHIN NORMAL SUN CONDITIONS, SHOULD HAVE ITS PAINT DETERIORATE AT THIS RATE. IT IS EMBARRASSING AND THE DEALERSHIP REFUSES TO REPAINT. I STILL HAVE THE NOTE ON THE CAR.

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I PURCHASED MY BUICK VERANO ON 12/29/2017. DURING THE FIRST WHILE DRIVING MY ELETRICAL SYSTEM JUST SHUT DOWN ABOUT 2-3 TIMES. IN THE SECOND YEAR IT STARTED HAPPENING MORE OFTEN WHILE MAKING A TURN OR JUST GOING AROUN ANOTHER VEHICLE. FROM JULY TO AUGUST THE ELECTRICAL SYSTEM SHUT DOWN ABOUT 5 TIMES IN ABOUT A 5 WEEK SPAN WHICH MADE IT VERY HARD TO STEER THE VEHICLE AND ALL OF THE RADIO SCREEN SHUT DOWN ALSO. THIS ISSUE HAS ME WORRIED BECAUSE AT HIGH SPEEDS IF THIS HAPPENS IT WILL BE VERY HARD TO CONTROL THE VEHICLE. I HAVE NOTICED THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. HAS THE CAR DEALERS ACKNOWLEDGE THIS ISSUE AND WHAT DO THEY RECOMMEND TO DO?

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MY 2015 BUICK VERANO SHAKES/SHUDDER BETWEEN 15-20 MPH. THE SHAKING CAUSE THE CAR BODY AND STEERING WHEEL TO SHAKE. I HAVE WENT TO TWO DEALERSHIPS AND THE DEFECT ISN'T FIXABLE. AFTER DOING SOME RESEARCH I'VE FOUND OTHER VERANO OWNERS WITH THE SAME ISSUE. SEEM LIKE THERE IS NO SOLUTION TO THIS VERY SCARY DEFECT.

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THE LIGHTS ON THE DASHBOARD WORK, AND NEARLY EVERY SERVICE LIGHT AND MESSAGE POPS UP. NONE OF THE GAUGES ON THE DASHBOARD WORK INCLUDING THE SPEEDOMETER AND GAS METER. THE TURN SIGNAL WORKS BUT DOESN'T SHOW IT INSIDE THE CAR. THE RADIO HAS TO BE TURNED ON MANUALLY WHEN GETTING IN AND OUT OF THE CAR. THE RADIO WILL RANDOMLY SHUT OFF WHEN DRIVING. I'VE BEEN SENT AWAY FROM DEALERSHIPS BEFORE WITH NO ANSWER CLAIMING THAT ALL MODULES ARE GIVING A READING SO THEY DO NOT KNOW WHAT THE PROBLEM IS. MY CRUISE CONTROL HAS SHUT ITSELF OFF A COUPLE OF TIMES WHILE DRIVING. THIS CAR IS A 2015 AND IS FAR TO NEW TO BE DEALING WITH A SAFETY HAZARD LIKE THIS.

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TL* THE CONTACT OWNS A 2015 BUICK VERANO. WHILE PARKING AT A RESTAURANT, THE ENGINE REVVED AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE LUNGED MORE THAN FIVE FEET ACROSS TWO CONCRETE CURBS AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE.

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BLIND SIDE ALERT FAILED.WATER SAND AND DIRT GETS INSIDE.

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SIDE VIEW MIRROR WARNING SYSTEM STOPPED WORKING.

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THE LEFT SIDE BLIND SIDE ALERT FAILED.WHEN DRIVING HOME THE LIGHT ON THE PASSENGER SIDE MIRROR STAYED ON.WHEN I GOT HOME IT WAS ON.THE NEXT DAY IT WAS OFF AND NO LONGER WORKED.

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WHILE PARKED AND WHEN VEHICLE IS RUNNING AND EITHER FRONT OR REAR PASSENGER DOORS ARE OPENED THEN CLOSED AFTER BEING SEATED IN THE PASSENGER SIDE FRONT SEAT, AN INTERMITTENT DIC MESSAGE STATES"SERVICE AIR BAG. THE INDICATOR LIGHT STAYS ON FOR A FEW MINUTES THEN GOES OFF. ALSO RECEIVED ON-STAR DIAGNOSTIC ALERT MESSAGE. HAD VEHICLE SERVICED AT DEALERSHIP 4-9-19. NO TROUBLE CODES CAME UP ON OBD READER. CAR RETURNED TO ME ON 4-10-19. ON 4-16-19,PROBLEM REOCCURRED SAME CIRCUMSTANCES, NO ON-STAR ALERT MESSAGE THIS TIME. LIGHT STAYED ON LONGER THEN CLEARED. WHEN ENTERING GARAGE FOR MY APARTMENT BLDG, WHICH IS ON A SLIGHT INCLINE, DIC AND INDICATOR LIGHT CAME ON AGAIN AND REMAINED. I PARKED MY VEHICLE AND SHUT IT OFF. I WAITED A COUPLE OF MINUTES AND RESTARTED THE VEHICLE. BOTH THE DIC MESSAGE AND AIR BAG WARNING INDICATOR LIGHT CAME BACK ON. I SHUT THE ENGINE AND CONTACTED THE DEALERSHIP. I WAS TOLD BY THE DEALERSHIP THAT IT WOULD BE DIFFICULT TO DIAGNOSE THE ISSUE UNLESS I ARRIVE THERE WITH THE CONDITION OCCURRING AT THE TIME I WAS THERE. THE CLOSEST DEALERSHIP IS ABOUT 35 MINUTES DRIVING TIME FROM MY HOME.

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CAR SHAKES WHEN SHIFTING INTO 2ND GEAR. BLIND SIDE ALERT MALFUNCTIONING

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2015 BUICK VERANO. CONSUMER WRITES ABOUT SAFETY HAZARD REGARDING DIRECTIONAL SIGNAL IN THE VERANO OPERATING SILENTLY. *AS *TR

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LEFT SIDE OBJECT DETECTION MODULE MALFUNCTION. INDICATOR IN MIRROR QUIT WORKING WITHOUT WARNING WHILE IN TRAFFIC.. THE RIGHT SIDE FAILED LAST MARCH UNDER THE SAME CONDITIONS>>>WHILE IN TRAFFIC!!!

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CERTAIN SYSTEMS OF MY CAR WHILE I AM DRIVING WILL SHUT DOWN. FOR EXAMPLE I WILL BE TAKING A TURN AND THE POWER STEERING WILL GO OUT. OTHER THINGS THAT SEEM TO SHUT DOWN EITHER AT THE SAME TIME OR SEPARATELY ARE THE RADIO/ SCREEN, THE CRUISE CONTROL, BLINKER, ECT. THIS HAS BEEN AN ISSUE ESPECIALLY WHEN I AM TURNING AND THE POWER STEERING GOES OUT. I LOOKED ONLINE TO SEE WHAT MAY BE THE PROBLEM AND NOTICED PLENTY OF OTHER PEOPLE HAVE HAD THESE ISSUES AS WELL WITH NO ONE BEING ABLE TO FIND A SOLUTION.

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RIGHT SIDE OBJECT DETECTION MODULE MALFUNCTION. INDICATOR IN MIRROR QUIT WORKING WITHOUT WARNING WHILE IN TRAFFIC.

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TL* THE CONTACT OWNS A 2015 BUICK VERANO. THE CONTACT NOTICED THAT THE AIR BAG INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

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TL* THE CONTACT OWNS A 2015 BUICK VERANO. AFTER PARKING THE VEHICLE, IT FAILED TO RESTART WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE THEFT DEVICE NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE DEALER WAS CHARGING $596 FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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PROBLEM WITH THE SIDEWALLS OF YOUR LOW PROFILE CONTIPROCONTACT TIRES. THESE CAME EQUIPPED ON MY WIFE'S 2015 BUICK VERANO AS OEM ' P235/45 R18. IN THE PAST 60 DAYS, SHE HAS HAD 3 OF THESE TIRES BECOME DAMAGED, GO FLAT AND HAVE TO BE REPLACED DUE TO DAMAGE TO THE SIDEWALL. ADDITIONALLY, MY MOTHER-IN-LAW HAS ALSO HAD TO REPLACE ONE OF THESE TIRES ON HER 2015 VERANO. MY WIFE'S TIRES HAD BETWEEN 18,000 AND 22,000 MILES ON THEM WHILE MY MOTHER-IN-LAW'S HAD 7,500 MILES. MY WIFE'S ' SHE IS 61 ' IS DRIVING BACK AND FORTH ON THE INTERSTATE TO WORK AND HOME ABOUT 50 MILES PER DAY. OF THESE 50 MILES, 5 IS NOT INTERSTATE AND SECONDARY SURFACE ROADS. MY MOTHER-IN-LAW IS 83 AND DRIVES TO CHURCH, DOCTOR, AND STORE. NEITHER ARE SPEEDING, DRIVING RECKLESSLY OR CAUSING MORE THAN NORMAL WEAR AND TEAR ON THESE TIRES. BOTH VEHICLES ARE ALSO GARAGED WHEN NOT BEING DRIVEN. IN EACH CASE, THE SIDEWALL WAS DAMAGED AT THE EXACT SAME LOCATION AND THE DAMAGE WAS IDENTICAL. A CUT IN THE EXACT SAME PLACE ABOUT AN INCH LONG AT A 60-DEGREE ANGLE TO THE TREAD. WITH THE FIRST AND SECOND TIRES, I THOUGH MY WIFE HAD POSSIBLY HIT SOMETHING. HOWEVER, AFTER THE 4TH, THAT IS NOT POSSIBLE FOR ALL FOUR TIRES TO HAVE THE SAME DAMAGE IN THE EXACT SAME PLACE. ADDITIONALLY, I HAVE NOTICED ON SEVERAL BUICK FORUMS, A LARGE NUMBER OF OWNERS WITH THE SAME PROBLEM. I DO NOT KNOW IF IT IS THE COLD WEATHER OR WHAT, BUT SOMETHING IS WRONG. *TR

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I WAS DRIVING NORMALLY, SLOWED DOWN TO MAKE A LEFT TURN AND THE STEERING WHEEL LOCKED UP ON ME. I COULD NOT TURN AT ALL. I WAS IN A LANE OF TRAFFIC AT THE TIME BUT FORTUNATELY ON A PRIVATE STREET. I CALLED THE BUICK DEALER AND THEY SUGGESTED GM ROADSIDE ASSISTANCE. I CALLED GM ROADSIDE ASSISTANCE AND IT TOOK 2 HOURS FOR A TOW TRUCK TO PICK UP THE CAR. I HAD THE FLASHERS ON THE WHOLE TIME AND THE BATTERY WAS DEAD WHEN THE TOW TRUCK DRIVER TRIED TO START IT. HE JUMPED IT AND THE STEERING WHEEL WAS STILL LOCKED. IT WAS TOWED TO THE DEALER. THE DEALER TOLD ME THE PIN FELL WHEN IT WAS NOT SUPPOSED TO. THEY ARE CHECKING OUT THE CAR NOW. THANKFULLY I WAS NOT ON THE FREEWAY OR ANYWHERE ELSE AS IT COULD HAVE BEEN A DISASTER. *TR

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WHILE MY WIFE WAS DRIVING THE CAR, THE ELECTRONIC PARKING BRAKE CAME ON CAUSING THE CAR TO COME TO AN UBRUPT STOP ON A CITY STREET. IT DID NOT TURN OFF UNTIL MY WIFE TURNED OFF THE ENGINE, RESTARTED IT AND SHIFTING THROUGH THE AUTOMATIC TRANSMISSION GEARS. THE CAR HAS BEEN AT HENRY BROWN BUICK IN GILBERT, AZ FOR OVER A MONTH AND THEY HAVE NOT BEEN ABLE TO FIGURE OUT THE PROBLEM. GENERAL MOTORS HAS REFUSED TO DO ANYTHING FURTHER ABOUT THE PROBLEM. THIS IS A LIFE-THREATENING ISSUE WITH POTENTIAL GRAVE CONSEQUENCES IF THE BRAKE CAME ON AGAIN ON A HIGHWAY OR IN TRAFFIC.

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