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What 44 owners told NHTSA about the 2015 Buick Lacrosse

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (44)Crash / fire / injury (5)Steering (12)Electrical system (9)Airbags (7)Brakes (5)Fuel system (3)Lights (3)Seat belts (2)Speed control (2)Transmission & drivetrain (2)Electronic Stability Control (esc) (1)

5 of 44 complaints match · Brakes · clear filters

Apr 29, 2025Brakes

The contact owns a 2015 Buick LaCrosse. The contact stated that while driving on the highway at 55 MPH, the vehicle jerked briefly before shifting into gear. The ABS warning light was illuminated. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed, and the contact was informed that the ABS was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 127,500.

NHTSA ODI 11657483

Jun 25, 2021BrakesCrash1 injury

The contact owned a 2015 Buick Lacrosse. The contact stated while making a right turn and attempted to depress the brake pedal but failed to stop. The contact stated no warning light was illuminated. The contact stated he crashed into a low road divider and came to a stop. The air bags did not deploy. The contact sustained injuries on his left shoulder down to his left hip but did not seek medical attention. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The contact towed the vehicle to his residence and then to the local dealer. The manufacturer had been informed of the failure. The failure mileage was approximately 45,000. The VIN was not available.

NHTSA ODI 11422247

May 23, 2021Brakes

BRAKE FAILED

NHTSA ODI 11418204

Jun 12, 2018SteeringElectrical systemBrakes

WHILE DRIVING AROUND 65 MPH ON A HIGHWAY. THE BATTERY LIGHT WENT ON. THEN SUDDENLY THE POWER STEERING AND BRAKES DIED. IT WAS VERY SCARY. A HUGH SAFETY ISSUE, THIS VERY EASILY COULD HAVE LEAD TO A SERIOUS ACCIDENT, CRASH OR DEATH. THE STEERING WAS VERY DIFFICULT TO TURN AND THE BRAKES HARD TO PUSH DOWN. BUT THE CAR WAS STILL RUNNING AND LUCKILY I WAS CLOSE TO A EXIT. I PULLED OFF THE HIGHWAY AND STOPPED IN STORE PARKING LOT. IT WOULD NOT START AFTER GETTING THERE. I HAD TO HAVE IT TAKEN TO A BUICK DEALERSHIP. IT WAS ALSO SHOWING A AIR BAG ERROR MESSAGE. THEY TOLD ME IT HAD TO DO WITH THE SEAT POSITION OR SOMETHING LIKE THAT. I HAVE HAD IT THERE 6 TIMES THIS YEAR WITH THE SAME ISSUE. ABOUT 3 WEEKS AGO FOR THE 7TH TIME OF TAKING IT THERE THEY FINALLY REPLACED THE HYBRID BATTERY STATING THAT WAS THE PROBLEM. HOWEVER IT WORKED FOR ONLY 9 DAYS. WHEN I WENT TO DRIVE IT ON THE NINTH DAY, THE BATTERY LIGHT WAS AGAIN ON AND HAD NO POWER STEERING OR BRAKES. I LEFT IT IN MY GARAGE, BUT ULTIMATELY HAD TO TAKE IT BACK TO THE COMPANY WHO HAS NOW HAD IT FOR 2 WEEKS STATING THAT THERE IS SOME TYPE OF PARASITIC DRAW ON THE BATTER AND IT WON'T HOLD A CHARGE. THEY ALSO CAN'T FIND THE ISSUE WITH WHAT'S WRONG WITH THE CAR. THIS CAR IS NOT SAFE AND SHOULD BE RECALLED.

NHTSA ODI 11101373

Feb 19, 2018Brakes

POWER STEERING SERVICE SOON WARNING COMES ON AND POWER STEERING IS LOST. GENERAL MOTORS HAS BEEN NOTIFIED AND DEALER HAS RESET COMPUTER. CONTINUES TO FAIL. EXTREMELY DIFFICULT TO STEER WHEN THIS HAPPENS. HAPPENS AT SLOW SPEEDS ON CITY STREETS AND WHILE TURNING.

NHTSA ODI 11073578

Working with the data? Download all 44 complaints as CSV · fetched from NHTSA July 27, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 Buick Lacrosse verdict →