Oct 10, 2021EngineFuel system
Started my car like normal and ran for 30 seconds after leaving Walmart after I picked up a few things then the car shut off out of no where.. attempted to start again and the car tried to turn over then even stopped doing that after a few attempts.. I had the car towed to my home.. my husband then inspected the vehicle and the high pressure fuel pump has failed causing my engine to lock up.. I have maintained this vehicle like I should because I loved my car and my husband is a mechanic.. This vehicle only with 127000.. this should of not happened I have read bmw is going to recall this but when my vin is ran nothing shows up.. I owe on this vehicle still and it really has put me in a bind financially with having to miss work and having to find other transportation.. this is ridiculous. I got no warning lights or any noise warnings.
NHTSA ODI 11436188
May 24, 2021Engine
Error related to emission system appeared at 72K miles: active tank scr fluid level sensor: echo recognized as faulty. Check engine light went off. Confirmed by independent service.
NHTSA ODI 11418324
Mar 30, 2021EngineFire
WHILE DRIVING ON CITY STREET THE ENGINE STOPPED, WOULD NOT RESTART, THEN CAUGHT FIRE
NHTSA ODI 11405507
Mar 19, 2021EngineFuel system
2015 X5 DIESEL HAD ITS CHECK ENGINE LIGHT ILLUMINATE @ ~85,650 MILES WHILE DRIVING NORMALLY AT SURFACE STREET SPEEDS. DID NOT NOTICE ANY DRIVEABILITY/PERFORMANCE ISSUES, BUT TOOK VEHICLE TO DEALER WITHIN A WEEK. CHECK ENGINE LIGHT WOULD GO ON AND OFF FOR THE WEEK LEADING UP TO DROPPING OFF. DEALER DIAGNOSED AS FAILURE OF 2 INJECTORS. CYLINDERS 1 AND 2. PAID TO HAVE VEHICLE REPAIRED AND APPEARS TO BE DRIVING NORMALLY AND NO RETURN OF CEL AS OF YET (ABOUT 50 MILES). BMW HAS AN EXTENDED 120,000 MILE WARRANTY (SIB 01 09 19) ON INJECTORS FOR THE MODEL YEAR 2016 AND 2017 X5 DIESEL WITH THE SAME ENGINE AND SAME INJECTORS AS WELL AS VARIOUS MY 2015, 2016, AND 2017 DIESEL VEHICLES. COVERAGE SHOULD BE EXTENDED TO MODEL YEAR 2015 X5 AS WELL AS BELIEVE IT LIKELY THE 4 REMAINING ORIGINAL INJECTORS WILL FAIL AS WELL. HOPEFULLY BMW WILL ADD EXTENDED WARRANTY OF THE INJECTORS TO THE 2015 MY X5 DIESELS WHICH WOULD ALLOW FOR REIMBURSEMENT.
NHTSA ODI 11403913
Feb 10, 2020EngineFuel system
I RANDOMLY BEGAN SMELLING FUMES IN VEHICLE WHEN STOPPED AT TRAFFIC LIGHTS. QUESTIONED MY DA AT CLASSIC BMW OF PLANO. HE SAID NOT AIR OR FUEL FILTER, ALL IS OKAY. A COUPLE MONTHS LATER THE CAR ENGINE STOPPED AT RED LIGHT IN THE CITY OF ROWLETT. I WAS ABLE TO GET IT STARTED & INTO A LOT, WOULD NOT CRANK, HAD IT TOWED, DIAGNOSED AS FUEL INJECTORS. MY HUSBAND ADVISED THERE WAS A RECALL, I QUESTIONED BMW USA, SAID ONLY 2011-2014. I REQUESTED ESCALATION TO CONFIRM NO ISSUES WITH 2015, WAS TOLD NOTHING THEY COULD DUE UNLESS REPORTED BY 'MASTER' TECHNICIAN. I WENT FORWARD WITH $1529 REPAIR OF 1 INJECTOR ALTHOUGH RESEARCH INDICATED ALL 6 SHOULD BE REPLACED IF 1 IS BAD. SA INSISTED NOT NECESSARY. BEGAN SMELLING FUMES AGAIN JAN 2020, EXPECTED ANOTHER FI BAD, DIAGNOSED AS CATALYTIC CONVERTER, RESEARCH INDICATES POSSIBLY CAUSED BY BAD FUEL INJECTORS. WANT TO DOCUMENT BECAUSE EXPECTING OTHERS TO HAVE SAME ISSUES AT 85K+. MY MFG WARRANTY ENDED DEC 2020, CAR IS REGULARLY MAINTAINED BY DEALERSHIP YET THEY SAY NO WAY TO PREVENT. I BELIEVE ISSUES ARE RELATED TO THE START/STOP
NHTSA ODI 11308268
Dec 16, 2019EngineFuel system
MY VEHICLE HAS A FAULTY INJECTOR, SHORTLY AFTER GOT ANOTHER RECOMMENDATION TO FIX THE EXHAUST GAS NOX SENSOR, THIS ALL HAPPENED WITHIN THE RECALL I RECEIVED FOR ENGINE, ENGINE COOLING : EXHAUST SYSTEM: EMISSION CONTROL: GAS RECIRCULATION VALVE ( EGR VALVE ) DID THIS TRIGGER NEW PROBLEMS FOR MY CAR? IT SEEMS LIKE THE WHOLE SYSTEM IS FAILING FOR A CAR THAT IS ONLY 4YRS OLD.
NHTSA ODI 11289314
Jul 2, 2019Engine
TL* THE CONTACT OWNS A 2015 BMW X5. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THREE SECONDS AFTER THE BRAKE PEDAL WAS RELEASED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 125,000.
NHTSA ODI 11229034
Jun 13, 2019Engine
TL* THE CONTACT OWNS A 2015 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT AN EMAIL WAS SENT TO THE MANUFACTURER AND THEY REPLIED THAT THEY WERE WORKING TO SECURE THE NECESSARY PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
NHTSA ODI 11219868
May 15, 2019Engine
TL* THE CONTACT OWNS A 2015 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF MAMARONECK (236 W BOSTON POST RD, MAMARONECK, NY 10543, (914) 908-5088) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11207683
Apr 29, 2019Speed controlBrakesEngineCrash1 injury
AS THE VEHICLE WAS APPROACHING A STOP SIGN, THE CAR ACCELERATED ON ITS OWN AND I WAS UNABLE TO STOP USING THE BRAKES. THE CAR WENT OFF THE ROAD AND HIT A TREE CAUSING SEVERE DAMAGE TO THE CAR. THE MALFUNCTION WAS REPORTED TO BMW AND WE HAVE INSISTED (ON SEVERAL OCCASIONS) A REPORT UPON THEIR INSPECTION OF THE CAR - HAVE NOT RECEIVED ANYTHING TO DATE. INSTEAD THEY OFFERED A NOMINAL SUM TO RELEASE THEM FROM ANY LIABILITY ASSOCIATED WITH THE INCIDENT. THE CAR WAS STILL UNDER FACTORY WARRANTY AT THE TIME OF THE MALFUNCTION.
NHTSA ODI 11204339
Feb 11, 2019Engine
TL* THE CONTACT OWNS A 2015 BMW X5. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). AN INDEPENDENT MECHANIC STATED THAT THE VEHICLE WAS LEAKING COOLING FLUID (GLYCOL), WHICH ADDED SOOT TO OTHER COMPONENTS. BMW OF SAN RAFAEL (1599 FRANCISCO BLVD E, SAN RAFAEL, CA 94901, (415) 482-2000) WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE DEALER DID NOT MENTION IF THE PART WAS AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11176302
Jan 26, 2019Engine
THE RECALL WAS ANNOUNCED ON OCTOBER 25TH AND A REMEDY IS STILL NOT AVAILABLE. I HAVE NOT RECEIVED A LETTER IN THE MAIL AND THE DEALER SAYS THAT THERE IS NO RECALL.
NHTSA ODI 11172320
Jan 6, 2019Engine
EXHAUST GAS RECIRCULATION (EGR) COOLER RECALL (RECALL CAMPAIGN NUMBER 18V-755); RECALL CAME OUT IN OCT 2018; WAS FIRST NOTIFIED BY BMW THE END OF DEC 2018; AS 0F 6JAN19, NO REMEDY FOR A POTENTIAL FIERY TIME BOMB. I EMAILED BOTH THE GM AND SERVICE MANAGER (RON [XXX] & STEVE [XXX]) 3JAN19, AT BMW SILVER SPRING, WHERE I PURCHASED THE VEHICLE NEW, AND HAVE IT SERVICED ANNUALLY, EXPRESSING MY WORRY AND URGENTLY INQUIRING WHEN I COULD GET THE REMEDY REPAIR IN PLACE. I HAVE NOT HEARD A RESPONSE. THE CAR IS LIKE NEW WITH LESS THAN SIX THOUSAND MILES ON IT. I SPENT CLOSE TO $75K NEW AND SHOULD NOT HAVE TO BE NERVOUS DRIVING IT AND IT SEEMS TO ME THAT 4 MONTHS IS TOO LONG FOR A REMEDY. HOW CAN I GET THE REMEDY IN PLACE QUICKLY OR EXPECT A NEW REPLACEMENT? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI 11165494
Sep 11, 2018Engine
TL* THE CONTACT OWNS A 2015 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ERHARD BMW OF FARMINGTON HILLS (38700 GRAND RIVER AVENUE, FARMINGTON HILLS, MICHIGAN 48335, (888) 494-0358) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED THE MANUFACTUERER NOTIFIED 9/20/18, UPDATED 11/28/18*JB
NHTSA ODI 11128727
May 31, 2018Engine
2010-2013 N63 V8 ENGINES HAD NUMEROUS ISSUES WITH VALVE SEALS, CCV HOSES, OIL LEAKS AND PREMATURE ENGINE FAILURE LEADING TO LAWSUITS AND RECALLS. BMW SAYS THEY IMPROVED THE PROBLEM WITH 2013+ N63TU ENGINES, BUT AT 50,000 MILES , MINE ALSO HAD FAILING CCV HOSES AND OIL PAN LEAKS, AND POTENTIAL EXPENSIVE VALVE GUIDE SEAL FAILURE
NHTSA ODI 11098956
Feb 21, 2018Engine
EXHAUST EGR COOLER LEAK WHICH CAUSE EXHAUST TO ENTER THE PASSENGER COMPARTMENT OF THE VEHICLE. NAUSEATING EXHAUST FUMES LEADING TO SEVERE HEADACHES
NHTSA ODI 11074203
Oct 28, 2016Engine
I PARKED MY 2015 BMW X5 AT WORK AT 8:30 AM. WHEN I GOT INTO THE CAR AT 5:00 PM ALL THE LIGHTS WERE RED AND YELLOW ON THE DASHBOARD. I TRIED TO SEE IF THE VEHICLE CAN BE DRIVEN AND I ALMOST GOT INTO AN ACCIDENT JEOPARDIZING MY LIFE. LUCKILY, NOBODY ELSE WAS DRIVING IN THE PARKING LOT AT THE SAME TIME AS I DID NOT HAVE POWER IN THE STEERING WHEEL AND I WAS NOT ABLE TO TURN OFF THE ENGINE. NEXT DAY, MY CAR WAS TOWED TO THE DEALERSHIP WHERE THEY TOLD ME THAT I HAVE RODENT ISSUES AND THE RODENTS CHEWED THE WIRING INSIDE THE HARNESS. I CALLED BMW TO TELL THEM THAT THEY ARE JEOPARDIZING MY LIFE AND OTHER PEOPLE'S LIFE BUT THEY DID NOT CARE ABOUT MY COMMENTS AND THEY DO NOT WANT TO ADMIT THAT THIS IS POOR DESIGN ON THEIR SIDE. I ALSO TOLD THEM THAT EVEN IF I GET THE WIRING REPLACED , I CAN EXPERIENCE THE SAME ISSUE AGAIN AND AGAIN. I TOLD BMW THAT THEY SHOULD DO A RECALL TO FIX THIS ISSUE BUT THEY DID NOT CARE AT ALL. THE ONLY THING THAT THEY ARE TELLING ME IS THAT THIS IS AN "EXTERNAL ISSUE" AND THE CUSTOMER HAVE TO PAY FOR IT. PLEASE HELP ME AND THE OTHER BMW DRIVERS TO HAVE A SAFE RIDE AS I DON'T TRUST THE BMW COMPANY ANYMORE. *TR
NHTSA ODI 10919875