Home · 2015 BMW X4 Xdrive28i · Complaints

What 18 owners told NHTSA about the 2015 BMW X4 Xdrive28i

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (18)Crash / fire / injury (3)Electrical system (5)Brakes (4)Engine (4)Engine & cooling (3)Transmission & drivetrain (3)Airbags (2)Fuel system (2)Lights (1)Seats (1)Speed control (1)

4 of 18 complaints match · Engine · clear filters

Apr 16, 2025EngineFuel systemFire

Description of the Problem: I am reporting a severe vehicle fire that occurred with my 2015 BMW X4 (VIN: [XXX}) on [XXX], while I was driving on [XXX] in Orlando, Florida. This was a life-threatening incident. I narrowly escaped death as flames suddenly engulfed the front of the vehicle while I was on the road. For nearly two hours, it felt like a horror show. I am still in shock. After checking my VIN on NHTSA’s recall database, I discovered that my vehicle is part of Recall Number 24V608, which is still "Incomplete" and had no remedy available. The recall clearly describes a fire risk caused by liquid from the PCV system dripping onto the engine coolant pump’s electrical connector, which may lead to a short circuit and possibly a fire. I strongly believe that this is exactly what happened in my case. I am not a technical expert, but based on the description provided by BMW and NHTSA, it appears this recall defect directly caused my vehicle fire. I had no warning, no remedy notice, and no chance to prevent this. This incident has been widely covered by local news and emergency response teams: WFTV News Coverage WESH 2 News Coverage Orlando-News Article Orlando Fire Department's Official Post on Twitter/X This could have been fatal. Thankfully, no one was injured, but the mental trauma, financial burden, and risk to others on the road were immense. I am requesting NHTSA to investigate this case thoroughly and ensure that BMW is held accountable. These kinds of delays in remedies and safety actions are putting lives at risk. If needed, I can provide photos, videos, or any documentation you require. Contact Information: Name: [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11655106

Feb 11, 2025Engine

I have reached out to BMW Dealers twice and BMW America Co since October 2024, after receiving the recall notice of Engine Coolant Pump crankcase (No. 24V-608). However, they have been unable to confirm when the remedy will be available. I would like to file a complaint regarding BMW's delay in providing the remedy, which has now exceeded six months. This delay is taking too long, and BMW should prioritize customer safety by having the remedy available as soon as possible. Thank you for your attention to this matter to help.

NHTSA ODI 11642060

Jun 15, 2022Engine

Timing chain failure and shutting down of engine on the highway. There was a class action suit about this, which closed March 2021. BMW has not issues a recall despite the class action suit.

NHTSA ODI 11469483

Oct 28, 2020Transmission & drivetrainEngine

DRIVETRAIN MALFUNCTION TWICE CHECK ENGINE LIGHT CAME ON 2 DAYS AFTER PURCHASING THE CAR HAD IT SERVICED ABD THE EXACT SAME ISSUES ARE BACK CAR WILL NOT DRIVE

NHTSA ODI 11366945

Working with the data? Download all 18 complaints as CSV · fetched from NHTSA July 28, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 BMW X4 Xdrive28i verdict →