Home · 2015 BMW X3 Xdrive28i · Complaints

What 105 owners told NHTSA about the 2015 BMW X3 Xdrive28i

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (105)Crash / fire / injury (15)Engine (29)Electrical system (22)Engine & cooling (15)Fuel system (14)Fuel System, Diesel (12)Airbags (10)Transmission & drivetrain (9)Brakes (8)Speed control (7)Seats (6)

3 of 105 complaints match · Brakes · crash/fire/injury only · clear filters

Dec 15, 2019Speed controlBrakesCrash1 injury

I WAS ABOUT TO PARK IN A PARKING LOT, DRIVING SLOWLY AND CAREFULLY BETWEEN TWO PARKED CARS. AS I VERY GENTLY PUT MY FOOT ON THE BRAKE TO STOP, THE CAR JOLTED INTENSELY AND DID NOT STOP. I THEN PRESSED ON THE BRAKE PEDAL HARDER BUT THE VEHICLE ACCELERATED TO A VERY FAST SPEED. I DROVE THROUGH SOME LARGE PLANTS AND WENT OVER A SIDE WALK AND MADE A SHARP TURN TO AVOID A LARGE BUILDING IN FRONT OF ME. I THEN DROVE THROUGH THE PARKING LOT, MANEUVERING AROUND PARKED CARS, BUILDINGS AND OTHER OBJECTS WHILE THE CAR WAS SPEEDING UP. MY EFFORTS TO SLOW THE CAR DOWN FAILED EVEN AFTER APPLYING AUXILIARY BRAKE. LUCKILY THERE WERE NO PEDESTRIANS OR MOVING CARS WHILE THIS WAS HAPPENING! FINALLY I ENDED UP DRIVING UP A HILL, HOPING THAT THE ELEVATION WOULD STOP THE CAR. INSTEAD DUE TO HIGH SPEED, THE VEHICLE WAS LIFTED UP ABOUT 7 FEET IN THE AIR, HIT A LARGE TREE AND FELL IN THE GROUND WITH MUCH FORCE. I HAVE SOME INJURIES AS A RESULT AND CURRENTLY RECEIVING MEDICAL SUPPORT, HOPING THAT I WILL NOT HAVE PERMANENT HEALTH ISSUES, WHICH I VERY MUCH DOUBT! MY CAR WAS SEVERELY DAMAGED AND WAS TOTALED. IT IS CLEAR AND EVIDENT THAT THERE WAS SOME KIND OF TECHNICAL MALFUNCTION THAT CAUSED THE BRAKE FAILURE AND ACCELERATION. I CONTACTED BMW DEALERSHIP WHERE WE HAD PURCHASED THE CAR AND ALSO WHERE I HAD THE CAR SERVICED ONE MONTH EARLIER! THEY SAID I MUST PAY FOR THE CAR TO BE DELIVERED TO THEIR FACILITY IN ORDER FOR THEM TO EXAMINE THE CAUSE OF BRAKE FAILURE. I REFUSED TO PAY THE HIGH PRICE. IT IS ALSO IMPORTANT TO MENTION THAT I HAVE BEEN DRIVING FOR OVER FORTY YEARS AND I CONSIDER MYSELF A VERY CAPABLE DRIVER. I SHOULD ALSO ADD THAT ON THE INTERNET THERE ARE AT LEAST A DOZEN SIMILAR REPORTED CASES OF THIS MODEL. OBVIOUSLY, BMW HAS NEGLECTED TO LOOK INTO THIS MATTER. THEY SHOULD INVESTIGATE THEIR X3 MODELS BEFORE SOMEONE DIES!

NHTSA ODI 11289168

Nov 11, 2019BrakesCrash

IT WAS IN THE MORNING ON 11/8/2019, I HAD PULLED INTO A PARKING LOT (LOCATED IN HIGHWAY 85 & CAMDEN AVE, SAN JOSE, CA) TRAVELING VERY SLOWLY THEN TURNED RIGHT INTO A PARKING SPACE WITH MY FOOT ON BRAKE BUT JUST BEFORE COMING TO A COMPLETE STOP THE CAR SUDDENLY SURGED FORWARD AT GREAT SPEED, LEAPT OVER A CONCRETE CURB DESIGNED TO STOP A VEHICLE AND CRASHED INTO THE CROSS-LINK FENCE 6 FEET IN FRONT OF THE CAR. THE WHOLE INCIDENT WAS OVER IN 2 - 3 SECONDS. THANKFULLY THERE WEREN'T CARS COMING ON THE HIGHWAY NEXT TO THE FENCE. I WAS TERRIFIED ABOUT WHAT JUST HAPPENED. VERY SCARY. I FOUND OTHER DRIVERS COMPLAINING THE SAME ONLINE. THIS IS A MAJOR SAFETY HAZARD PUTTING MY LIFE AND OTHERS AT RISK. IT IS NOT SAFE TO DRIVE MY CAR.I CALLED BMW OF NORTH AMERICA AT 800-831-1117 AND REPORTED THIS INCIDENT.

NHTSA ODI 11279437

Jul 7, 2015Speed controlBrakesCrash

I WAS TURNING OFF A RESIDENTIAL STREET INTO THE PARKING LOT OF OUR NEIGHBORHOOD SWIMMING POOL. THE PARKING SPOT WAS STRAIGHT AHEAD (A VERY SHORT DISTANCE). I WAS TRAVELING AT A VERY SLOW SPEED. I COULDN'T STOP THE CAR NO MATTER HOW HARD I STEPPED ON THE BRAKE. I HIT A BRICK WALL WHICH STOPPED THE CAR. IT ALL HAPPENED SO QUICKLY IN SUCH A SHORT DISTANCE. I WAS IN SHOCK AND AMAZED AT THE AMOUNT OF DAMAGE TO THE CAR AND THE BRICK WALL. I BELIEVE THE CAR SUDDENLY ACCELERATED AS I WAS PULLING INTO THE PARKING SPOT. I HAVE NOTIFIED MY INSURANCE COMPANY THAT THERE ARE OTHER INSTANCES OF THIS REPORTED ON THE NHTSA SITE INVOLVING THE SAME MAKE AND MODEL AS MY CAR. *TR UPDATED 09/10/15*LJ

NHTSA ODI 10732390

Working with the data? Download all 105 complaints as CSV · fetched from NHTSA July 28, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 BMW X3 Xdrive28i verdict →