What 105 owners told NHTSA about the 2015 BMW X3 Xdrive28d

The contact owns a 2015 BMW X3. The vehicle was repaired under NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The contact stated that on a separate occasion, the vehicle was taken to an independent mechanic for maintenance, and the contact was informed that the water pump had failed. The contact showed the independent mechanic the receipt for when the vehicle was repaired under the recall for the water pump. The contact was informed that the water pump was not replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 71,245.

NHTSA ODI 11695924

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

NHTSA ODI 11672429

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Additionally, the contact stated that the high-beam headlights failed to operate as needed; however, the vehicle was not diagnosed by the dealer. The vehicle was not repaired. The failure mileage was 18,000. VIN tool confirms parts not available.

NHTSA ODI 11661419

The contact owns a 2015 BMW X3. The contact stated while driving 40-50 MPH, the check engine warning light illuminated and the message "Engine Overheated -Stop Vehicle Immediately" was displayed. The contact parked and turned off the vehicle. The vehicle was later restarted, but the message "Engine Overheated Stop - Vehicle Immediately" was displayed again. The contact stated that the vehicle stalled while driving. The vehicle was taken to an independent mechanic, who determined that the water pump had overheated and needed to be replaced. The vehicle was then towed to the dealer, who also determined that the water pump needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 63,000.

NHTSA ODI 11660863

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated there was an abnormal burning odor coming from the engine compartment. There were no warning lights illuminated. The dealer was contacted. The manufacturer was made aware of the issue. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 120,000. VIN tool confirms parts not available.

NHTSA ODI 11646764

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11646491

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11645335

The contact owns a 2015 BMW X3. The contact received notification of the NHTSA Campaign to Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11644087

The contact owns a 2015 BMW X3. The contact was notified of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11638227

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at approximately 30 MPH, there was a burning odor coming through the vents on the dashboard. The contact stated that she had not observed any warning lights being illuminated. The contact stated that the odor was intermittent but had been occurring for almost 4 months. The contact had stopped driving the vehicle out of concern that the vehicle might catch on fire. The dealer and the manufacturer were contacted. The contact was advised by the dealer that a second letter would be sent when parts were available for the recall repair. The failure mileage was approximately 50,000. VIN tool confirms parts not available.

NHTSA ODI 11638040

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked in the driveway, the contact noticed a coolant leak on the floor. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000. VIN tool confirms parts not available.

NHTSA ODI 11626787

The contact owns a 2015 BMW X3. The contact stated that while operating the vehicle, the engine overheated, and the messages "Low Coolant" and "Service Engine" were displayed. Upon inspection, the contact identified a damaged coolant hose causing coolant to leak onto several electrical wires within the engine compartment. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 120,000.

NHTSA ODI 11626236

2015 BMW X3. CONSUMER WRITES IN REGARD TO BMW DESIGN DEFECTS. THE CONSUMER STATED THE DEALER INFORMED THE REPAIRS FOR THE VEHICLE REQUIRES BUYING A NEW ENGINE. THE CONSUMER STATED THE REPAIRS WERE MADE AT THE OWNERS COST BUT THEY WANT TO BE DISCUSS REIMBURSEMENT FOR REPAIRS.

NHTSA ODI 11496044

The contact owned a 2015 BMW X3. The contact stated while her husband was driving at 65 MPH with her in the front passenger seat, the vehicle stalled. A message indicating a power train malfunction was displayed. The contact's husband was able to veer to the side of the road. The contact noticed dark smoke coming through the AC vents. The contact stated upon opening the hood, her husband saw fire. The contact immediately exited the vehicle. The contact was able to extinguish the fire with the assistance of the fire department. However, the engine compartment and the front passenger's side end of the vehicle had melted. A fire department was filed. There was no police report filed. There were no injuries sustained. The vehicle was towed to a tow lot where it was totaled. The contact associated the failure with NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 76,000.

NHTSA ODI 11486724

The contact owns a 2015 BMW X3. The contact stated that the check engine and coolant warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available. The vehicle was diagnosed and the contact was informed that coolant was leaking into the engine. The contact was advised not to drive the vehicle. The vehicle was not repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but no further assistance was provided. The approximate failure mileage was 85,000. VIN tool confirms parts not available.

NHTSA ODI 11452525